Open Source Hosting Solutions

I have been getting multiple emails a month for a service which I have never purchased.

The information they have harvested off the internet (since I know where they found it) and have obtained solely for use in attempting to charge me is-
Invoiced To
Steven Crothers
12345 Main St.,
Detroit, MI, 48021
United States

Which is completely obvious that it is fake.

I respond to EVERY invoice with a cancelation request, yet the tickets that get opened in the WHMCS billing panel get deleted a day later, however I have tickets in there that I have opened by use of the ticket insertion form that have stayed - none of which were ever answered.

The latest ticket information-
Department:Billing And Invoicing
Date:09/10/2009 10:05
Subject:The Second Time...
Status:Open
Urgency:Medium

It's still open without a reply.

I have put tickets into their Kayako system as well (They have two support systems, I would assume its due to poor management of their company). One of which was answered, with simply the output of `uname -a` on some server somewhere with my name as the hostname.

I than have attempted to reach anyone via livechat at [url]they constantly tell me that I am not allowed to speak to anyone until I pay my bills up to current (now remember, I have NEVER ordered anything from them, they don't even have valid information on file). Just tonight I demanded that I required to speak to a billing agent or I would be pressing harrasment charges against them for the 23 emails I have recieved in 3 months from them trying to extort money from me. They than banned me from their LiveChat software.

I have no idea what to do at this point, they are just sending me bills every month. I mark it as spam, but its frustrating to have a company trying to extort money from me on a very regular basis.