I have been getting multiple emails a month for a service which I have never purchased.
The information they have harvested off the internet (since I know where they found it) and have obtained solely for use in attempting to charge me is-
12345 Main St.,
Detroit, MI, 48021
Which is completely obvious that it is fake.
I respond to EVERY invoice with a cancelation request, yet the tickets that get opened in the WHMCS billing panel get deleted a day later, however I have tickets in there that I have opened by use of the ticket insertion form that have stayed - none of which were ever answered.
The latest ticket information-
Department:Billing And Invoicing
Subject:The Second Time...
It's still open without a reply.
I have put tickets into their Kayako system as well (They have two support systems, I would assume its due to poor management of their company). One of which was answered, with simply the output of `uname -a` on some server somewhere with my name as the hostname.
I than have attempted to reach anyone via livechat at [url]they constantly tell me that I am not allowed to speak to anyone until I pay my bills up to current (now remember, I have NEVER ordered anything from them, they don't even have valid information on file). Just tonight I demanded that I required to speak to a billing agent or I would be pressing harrasment charges against them for the 23 emails I have recieved in 3 months from them trying to extort money from me. They than banned me from their LiveChat software.
I have no idea what to do at this point, they are just sending me bills every month. I mark it as spam, but its frustrating to have a company trying to extort money from me on a very regular basis.
Is there any Open source backup software available for web hosting companies? I have a few shared hosting servers and a few dedicated servers and I want to setup a backup server for the backup of the data and config files of the servers. Please give me the names of some good open source backup software.
I own a small tech firm, mostly in business to support the customer with basic repair and upgrade. In recent year, more and more of my SMB customer ask me about the hosting service of the CRM or CMS.
The question I have is, although the open source tool, such as SugarCRM and Drupal is free of charge, but will it be free for some one like me to offer the service to my customer, either the same or customerize it a little bit.
And if it can be done, what kind of precaution I need to take, so I will not be involved in the copy right battle later on.
Thought this might be of interest to folks on WHT. We put together a solution using Nginx ( Engine-X ) to do Global Server Load Balancing. This solution lets you do GSLB without having to fork over $26k per site to F5 or Foundry.
Thought it would be of interest to both end-users as well as dedicated hosting providers who might want to make it into a service (eg. sell a dedicated host in Europe and the US as a group, with the solution pre-installed).
The entire project, including relavent configs is available for download in the latest ( issue 6 ) FREE issue of o3 magazine (o3magazine.com)
i am a new member and planning on hosting several web sites in the near future.
For the moment, i have found that webhostforasp.net is closer to my requirements, but didn't find a lot of feedback under webhostingtalk. Does anybody that has worked with webhostforasp.net would like to share his impressions?
I also checked ************.com, but though they answered my questions really fast, i ran into many negative comments from webhostingtalk members. So, i have second thoughts about it.
I want also to check on softsyshosting.com and m6.net in order to reach to a final decision (not excluding the chance of using different hosting solutions per site, based on each site specific requirements).
Just wanted to share my experiences with you once again. There are a select number of companies on this planet that really seem to go out of the way to be obnoxiously bad at their jobs. Comcast, AIG, United Airlines - the familiar litany. Well, my experience with online hosting would put Network Solutions right up there with those in competition for the title 'Worst Company in America.'
Here's the current problem. Yesterday, May 14, 2009, at about 6:00AM, one of my users reported that my site had come up with a malware/virus alert on his computer. This was odd, as I am not a malware host. Further, my work computer had been infected the day before, though I had only visited reputable news sites; and my own site.
Lo and behold, upon investigation I found that my site had been hacked to carry the FakeAlert-CL trojan, which had the effect of causing my computer to pretend it had been badly hacked to get me to buy some spurious anti-virus software. Essentially, buying "protection" in the Mafia sense.
Luckily for me, this is not my first rodeo with Network Solutions' laughable excuse for security. This exact same thing had happened 18 months or so ago. I realized then that a worm had infected NS's shared hosting servers, and had changed every file with "index" anywhere in the title to include an < iframe > tag linking to a malware site (from which the computer would be infected).
So here's my workaround. I downloaded and repaired the three index files which control my site. I then deleted the infected files, and re-uploaded clean ones. Being prudent, and having experience with this, I also uploaded *backup* copies with different file names. This proved wise. NS has now been hacked 3 times in the last 18 hours in the exact same way. Each time I get hacked again, I simply delete the infected 'index' file and rename my backup to replace it, then upload a new backup for later use.
Some notes: this has affected my entire Movable Type system by corrupting the templates. However, it attacks only the base index.php file; if you simply fix that one file, then rebuild your Movable Type database, the offending code snippet will be removed. Secondarily, some sections of my site (my bulletin board, for instance) do not have 'index' in the title of their operative files. If I could remove every index file from my site and rename them, I would, but unfortunately too many of the components are hard-wired for that name. Finally, I tried CHMODing the index files to 444, which should have prevented even an Administrator from overwriting or changing them, but it had no effect.
So, back to NS. I contacted a person from NS' marketing department (who contacted me after I posted a previous complaint on this board) and let him know that I had been hacked. He told me he was referring me to "third level support" (meaning what? they speak better English?). I have since been hacked twice more, and have emailed this same PR guy both times. The last time I asked for a phone call; no shock, I have not yet heard back. Maybe this post will prompt a response.
At any rate, to those of you experiencing this with Network Solutions, hopefully my solution will help you. To those of you considering a hosting provider, DO NOT CHOOSE NETWORK SOLUTIONS.
I'm doing some research on offering VPS hosting solutions, nothing firm yet as do we start to offer them or not.
So, what are you experiences for as automated as possible VPS hosting offering? Using multiple servers as VPS hosts etc. ready made images etc.
Or am i better of by doing custom tailored my own?
The basic plan is to offer as automated as possible, with minimal support overhead etc. using 2co/paypal/moneybookers subscriptions etc. basicly as simple, and yet as powerfull as possible. Sounds like custom tailored system is the best option.
How about just the server backend only automation wise?
here is what I seen when I installed kernel-2.6.20-1.2948.fc6.src.rpm
rpm -ivh kernel-2.6.20-1.2948.fc6.src.rpm 1:kernel warning: user brewbuilder does not exist - using root warning: group brewbuilder does not exist - using root warning: user brewbuilder does not exist - using root ########################################### [100%] warning: user brewbuilder does not exist - using root warning: group brewbuilder does not exist - using root
then when I ran: rpmbuild -bp --target=$(uname -m) /usr/src/redhat/SPECS/kernel-2.6.spec
I seen this error: + Arch=x86_64 + make ARCH=x86_64 nonint_oldconfig In file included from /usr/include/sys/socket.h:35, from /usr/include/netinet/in.h:24, from /usr/include/arpa/inet.h:23, from scripts/basic/fixdep.c:117: /usr/include/bits/socket.h:310:24: error: asm/socket.h: No such file or directory make: *** [scripts/basic/fixdep] Error 1 make: *** [scripts_basic] Error 2 error: Bad exit status from /var/tmp/rpm-tmp.93770 (%prep)
I need to have this installed to get a app installed etc... suggestions or ideas? thanks
Presently I run a site on a shared server. I run a database backup every night to the host root and two backup servers and I run a full root backup every week to the backup servers.
I have two questions. One, let's say I lose my entire forum root for some reason and need to run a backup. I use vBulletin and am wondering how that works with the database. Would the database be stored in the root somewhere, or would I have to take one of my database backups, create a new database in cpanel, and import the backup into the new database (and link to it via config.php)?
Second, I'm looking to increase my backup security. I understand that offsite backup servers are great if the site gets hacked, but let's say the server gets hacked. Not that I find it likely, but if it does happen from what I understand the hacker could destroy the rsync'd backups because the key is right there.
I'm looking for a backup solution that would keep this from happening. I'm thinking of going with an external RAID harddrive configuration with DVD backups at regular intervals (probably weekly).
I'm considering using an automatic FTP from one of my backup roots (more bandwidth) to my computer. If I do this, and my main root is compromised, is there any way the hacker could compromise my home computer or backups. Further, is there a way to get the information on my home computer without simply copying everything over every time, because that will really eat bandwidth and take a lot of time. I know rsync is great because it only updates, and thus if I lose all my folders it won't delete the backup, whereas an FTP that happened at the correct time could potentially do so.