LiquidWeb Hosting GIVE Honest Review
Nov 27, 2008What you guys think about liquidweb hosting?
how fast the speed is? i have doubt because when i visit their main page are slow but i read some feedback its good
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GoDaddy Windows Shared Hosting, An Honest Review
Jun 12, 2008After trying out GoDaddy shared web hosting for 2 months now, I am confident to give you a good review.
Purpose
I got Web Hosting from GoDaddy in order to get ASP.NET. I looked at other hosts but they are just more expensive. So I decided to go with GoDaddy since they provide quite a lot of storage space, bandwidth and of course ASP, ASP.NET 1, and 2, IIS 7 and quite cheap as well. Since HostGator didn't have that option, I didn't have any other choice.
Server Speed & Uptime
I monitor my website using SiteUptime, and there have been 0 downtimes in two months. Not sure how closely SiteUptime monitors a website, but that's what the stats read.
Server speed is very good. For example file upload/download speed is good and doesn't lag.
Scripting Support
Since I chose Windows Hosting, it comes with ASP.NET support, and the ability to create Virtual Directories via the mini web based IIS Manager.
I was actually surprised to see this but they also have PHP 5 . On their windows web hosting package they don't advertise PHP, but after testing a simple file I was just surprised and happy .
Data Base
They give you MS SQL Databases, Access and MySQL. What I really like in their database management area is, it gives you examples of different connectionstrings for your database.
Support
It usually takes 2-3 hours to process each ticket. The support representatives are kind and really helpful.
In a nutshell, GoDaddy really surprised me with their web hosting features, support and just wow .
Honest Review Sites
Jan 23, 2009I want to know if there are any known honest review sites which contains real feedback from users and unbiased reviews?
Besides WHT and WHREVIEWS.COM.
Honest Rackspace Review (11 Months)
Feb 20, 2008It was 11 months ago to this day that I first signed up with Rackspace. I can honestly say that while the fee's, some of you may claim to be high (and well, I guess they are more than the average) the service and professionalism provided by Rackspace is unparalleled.
In the 11 months of hosting my server inside Rackspace, I have had my primary hard drive blow out. Now when this happened, the raid configuration switched over to the second / mirror hard drive, meaning absolutely no downtime during this event. It was suggested to me, by Rackspace, to use a raid configuration just in case something like this should occur. Well am I glad I listened! They had the primary raid device (hot swappable, again their suggestion) replaced within an hour – all of this without a second of downtime and without any need (although I did since I am pedantic) to call them – they were on it!
The only other time I experienced any service / availability related problems was when they had some sort of electrical fault and the two backup generators failed to start. This was completely out of the blue and obviously someone messed up big time. The server was down for a good 8 hours or so, and the CEO of Rackspace apologized so many times, I actually felt sorry for him and the entire team... They also credited my account for any downtime, as per the agreement we have together.
Team M8 (the support team assigned to me) and my account manager, Ginger Lee, deserve a big thumbs up! They always make me feel welcome when I call, have always been professional and most importantly, interested to hear what I have to say (and act on it accordingly).
About the only disappointment I have faced with throughout this ordeal, is that I was under the impression that because I have “Platinum” monitoring and support, which as I understand it, unless things have changed, is the best support – that if I needed something installed, that was all a-ok. Initially, it was... and the team always worked with me to install any service a growing business needs.
At some point, not long ago, however, I asked to have a certain PHP module installed to allow compilation / uploading of video files and I was actually charged an hourly fee for this. Normally I would appreciate the time in doing this, and understand a fee... however given they set a precedence and expectation with me from previous encounters and given my understanding there of the “Platinum” support offered, I was somewhat shocked... I did pay the fee for these things to be installed without mentioning this... but am still dumbfounded, I guess, as to why I had to pay (given I pay on an on-going basis for the Platinum support, which ain't exactly cheap).
I have only ever once spoke with someone (a receptionist / level one representative) and received pathetic attitude – this was during the power issues as mentioned above, and as of such have affected the break-down below.
Here is a break-down of the service / support. In fairness to my team, I have graded the teams efforts and Rackspace's as a whole, separately. In my opinion, the team that works with me, including my account manager, deserve recognition. So thank you, guys and girls, for doing a wonderful job.
TEAM:
Willingness: 10/10
Professionalism: 10/10
Duty of Care: 10/10
Expertise: 10/10
Reaction Time: 10/10
RACKSPACE:
Willingness: 10/10
Professionalism: 9/10
Duty of Care: 9/10
Expertise: 10/10
Reaction Time: 10/10
Uptime: 9/10
Tmzhosting Rocks! An Honest Review
Nov 14, 2008Ive been hosted with Tmzhosting from the past 5 months and it has been the best hosting experience I have ever had with any host! Words that perfectly describe Tmzhosting:
Fast,Reliable and Rock Solid! They won't vanish over night with your website.. They are simply the best hosting I have come across so far Ive used - Hostgator, HostMonster, BlueHost and several other highly repped web hosts but my experience with Tmzhosting has been the best and the smoothest!
I bought Tmzhosting in a promo which they had about 5 months back and I'm still hosted with that promo.. Never thought about changing my host or complaining about slow speeds!
They never gave me a chance to complain. Cpanel 11(Latest), Fantastisco Delux, Site Builder, Free/Instant Setup, AwStats, Unlimited SQL/Domains come along for the most affordable prices ever! No Slow Speeds! Special proxy server for proxy clients! What else? A 30 day money back guarantee(I bet you won’t need this!) and Monthly Payments Facility! What else do you need?
You can try Hostgator, Hostmonster, BlueHost, DreamHost, Servage etc but when your tired finding a host and you give up, switch over to TmzHosting… Or Switch over to TmzHosting tomorrow and save your Money and Time!
My overall rating would be a 10/10!
Some screenshots which I took when my blog got sudden visitors:
[url]
[url]
Even after this, Tmzhosting dint go down and accepted my site since this was a temporary Stumble effect!
Tmzhosting - The Best Web Hosting!
KnownHost.com - Honest Review And Experience
Mar 18, 2008I recently transferred to Knownhost after my previous host ask me to leave their server because my websites eats 35% of their system, not the bandwidth and not the diskspace but the CPU. I have several clients running SMF forums with less than a hundred users at the same time.
After days of searching through the pages of WHT and through the suggestions of other members for me to get a VPS, I signed up with Knownhost.com. That is after asking them a lot of question regarding VPS and their packages, AUP and TOS. Pre-sale is fast, chat support answered all my questions with precise information and the same goes with their sales when I emailed them.
Since I don't know anything about VPS, I asked a lot of question ranging from stupid to more stupid question. Should I delete incremental backup or full backup ? what is Apache backup ? Can I delete Apache archive ? Can my client run mod-rewrite ? What is wrong with their .htaccess ? What DNS entry should I change for wildcard? What should I do to fix system resource problem as it reached 35.92% ? As you will see, all this questions and the other questions that I throwed to them were answered in a very professional and precise manner. I must admit that I am really impressed on how they handled my problems and how they explain everything that I need to know. This may seem small issues to others, but for a newbie on VPS like me it is a great help. They are not just simply efficient, but also very effective in delivering the solution. All the help that I need was given to me to run the VPS from scratch, me having no knowledge about it. Honestly, at first I thought they were trained to be polite, but it seems the support are really polite in nature. Not like other support I encountered from other host that were trained to be polite yet their evil nature goes out when you asked something unusual and off their manual and they can't solve it. It's been more than a week now, but everything is running smoothly. I may have had a few downtime but loss is immaterial for everything is being resolved in reasonable time. Reasonable in a way that minor problem are resolved instantly while major problems are carefully evaluated to give not just work around but rather a solution to the cause of the problem. I experienced this when they fixed the problem of my PHP configuration that conflicts with the memory requirement of SMF and also regarding the wildcard DNS that my client need.
I can't tell how long Knownhost.com support will be like this, but as long as I got the same quality of service from them, then I will stay.
I saw more than 35% usage from virtouzzo panel and it is indeed a spike.
In the event that the quality of support change, I'll look for this thread and post it here.
Manadospace Review---bad Service, Not A Honest Host
Jan 21, 2009I order a plan at Manadospace.com in 12.1.2008, they have 12 Day Money Back Guarantee,but when i ask for Money Back,they rufused!
In 12.18.2008,they mail me that I had been to move on new server with new quota for value hosting plan! But they deleted all my files without any back up.
In 1.4.2009,they close my account without any note or mail.I contact them and they tell me that because my main domain doesn't use they host,and it violate their TOS ,so they close my accout and delete my all files.But I can't find any words like "main domain can't use another host" at [url]termofservice.html in 1.5.2009.
now they modify point 11 of there tos,but I have a copy of there tos in 1.5.2009.
my site :[url
Reliable Hosting And An Honest Registrar -Outside- Of The United States
Jun 24, 2008I am pretty tired of the constant interference and harassment from competitors that is almost encouraged by rediculous US laws.
I would love to find reliable hosting and a honest registrar outside of the United States/Canada/EU.
My needs are somewhat simple - I have my own server at the Planet right now but a reliable (not oversold) VPS would suit me just fine.
Price is not a huge issue providing the fees are justified by the services received.
Anyone Can Give Me A Free Hosting Site?
Apr 30, 2009My quetsion is just the title,i have not build a website by myself,and i have not enough money to do it.
Now i want to creat a site,so could you tell me which site have free host,and it support php and sql.
Should I Give Up VPS And Go Back To Share Hosting
Nov 26, 2007I know nothing of server management, nothing about how to manage my VPS Can't even install a simple software and do not know how to secure my VPS on the other hand I am so busy I can't learn at least for a few months have trouble
Should I go back to share hosting?
Liquidweb.com Review
Dec 25, 2008I signed up with liquidweb 1 months ago and i have vps with them,
Support 11/10
liquidweb support is by far the best I've ever had in my 3 years of hosting sites. It is quick (few minutes or less) and solves the issue the first time., they offer phone support! I cannot stress enough how great the support is.
Price 10/10
You can see for yourself that the prices are very nice. Best bang for the buck.
Product Quality is very Excellent 10/10
i'mn very happy with liquidweb and i Recommend any person to try his services
Liquidweb Review (day 1)
May 16, 2007so signed up for liquidweb the other day, went smooth, everything got setup in like 3-4 hours, however I had some dns questions and a dns issue with cpanel so I opened up 2 tickets. Response time was 4 hours 9 mins, kinda disappointing as I was expecting the "few minute" response everyone was raving about. Anyways, that aside, the answers didn't really help me so I replied back to the emails with a more detailed question, still no response as of yet ... approaching 4 hours and counting. I guess the other reviews about their recent lack of support was right
View 7 Replies View RelatedLiquidWeb VPS Review
Nov 13, 2007After 1 year of having a reseller account with Site5, we decided to upgrade to a VPS because performance/support/etc. on Site5 had been declining rapidly over the past few months.
Based on reviews on this board and elsewhere, we made the decision to go with a VPS from LiquidWeb. With the special we found on this board, we were able to get their highest managed VPS2 plan with all the upgrades for only $75/month.
After 1 week, we are very satisfied so far with the service we've received from LiquidWeb. Signing up for the plan was easy online. All the sales people I chatted with before signing up were helpful.
Once the account was setup, I communicated with the support department several times to ask questions or to request installation of software. I was told that php5 came by default on new VPS accounts, but that was not the case. However, they had it installed for me within 15 minutes after calling the support department. They also installed CURL and OpenSLL promptly when I requested it. They helped me get our custom nameservers set up in WHM and registered them for me at the registrar.
I am so glad to finally have phone support! This definitely beats the hours or sometimes days response time that we received at Site5.
I'll come back again in a few months to update my review, but for now things are looking good with LiquidWeb!
How Can A Hosting Company Give Away A Free Domain Name For Life
May 30, 2008I am just curious, I know that it is a great customer retention hook, but really, and how about unlimited bandwidth? This is my first post on the forum, and I will be asking many more questions as I want to get the inside scoop before I take the reseller plunge.
At first glance it seems as though the advertising is throughout the site and not just in the advertisement section. I know it's only $7.95, but for life? I guess if they're paying for 2 years at a time, but month to month there is no way. They would end up with a ton of registered domains, and allot of parked domains. Oh well just thought I would ask.
Know Of Any Hosts That Will Give Me Time Left On My Old Hosting Subscription
Oct 13, 2008I want to transfer hosts right now but I still have 9 months with my old host. Do you know of any hosts that will transfer this time when I move to them? I have seen this on a few sites but forgot where
View 14 Replies View RelatedOne Month Liquidweb Review
Oct 15, 2007For those who care to read on:
I came to use Liquidweb thorugh a string of random REALLY bad luck. From "Managed" VPS that ended up not getting patched and fried due to a security exploit (PowerVPS) to a RAID failure, during a backup, causing total data loss and backup loss (RockMyWeb's VDNet). I was ready to pull my hair out. So I decided to kick out the bucks for a Liquid Web VPS Plan 2 (with a great price from a special found here). All I can say is it was a night and day difference.
The server is fast. Remote access to this VPS is a fast as my dedicated server in the office. I thought moving to cPanel was going to slow things down but this thing flies! Wow!
The service is fast. I call support and a person picks up the phone. No e-mail. No long hold times. I call, someone answers, no need to transfer to a higher tech, it's just fixed. Wow!
The one downfall. And it's only a downfall if it's not what you want. cPanel only. I'm a big DirectAdmin fan, but I'm learning my way around cPanel again.
Until I'm ready to do dedicated (I'm guessing it's coming in 2k8) this thing is awesome!
Thank you! Thank you! Thank you! Thank you!
1x Web Hosting Talk for hooking me up with Liquidweb.
1x Web Hosting Talk Community for reviewing Liquidweb.
1x Liquidweb for the awesome service!
1x VDNet. It may sound strange but they did answer e-mails faster than anyone I had ever seen (multiple replies in under two mins). They had a great price, but bad luck drove me to change. I'm glad I did, but I wouldn't have a hard time recommending VDNet now that they fixed the problem that caused the loss of my server. (and they did give me a month free) They really did give good value for the price, and offer DirectAdmin which Liquidweb doesn't.
Anyone else care to share?
P.S.
I'm not a fan of emoticons, but I did it out of love for you guys. Feel free to hammer the server a bit and tell me how fast the pages load. They're pretty quick here in Costa Rica:
CR Solutions Group Costa Rica Web Design.
LiquidWeb Review And Other Vps Host
Apr 24, 2008WHT reviews and foru input have been a great help for me in figuring out what new VPS hosts to go with. So I'm posting this to offer similar insight and helpful information. Based on reviews here and other research, Final 3 picks
1. KnownHost
2. PCJAGUAR
3. LiquidWeb
(was also considering wiredtree but they only been around since June 2006)
Factors: Servers, support, price, complaints
All 3 host where about the same for servers, support and price-wise they all in the same ballpark.
Knownhost - no complaints found
The other 2 - yes complaints found
The main reason we chose LIQUIDWEB:
faster ping test, has phone number for support, replied to complaints properly.
VSP setup - 1/2day
SUPPORT ISSUES:
1- Sonar Service Monitoring states: Error retrieving monitoring information
1 hour 15min. for un-automated reply and issue fix in 15 minutes
2- ERROR WHEN LOGIN INTO WHM OR VPS PANEL
website certified by unknown authority - security error: domain name mismatch
security certificate error and Nameserver problem
15 min. for un-automated reply and issues answered properly.
1st issue - The certificate error that shows up when logging into CPanel/WHM is normal, as it is a self-signed cert. You can just tell your browser to accept the certificate and you should not receive the error any more.
2nd issue - The hostname entry can be fixed by simply clicking the button to automatically add an A record in WHM
3. E-mail being returned problem with its delivery.
15 min. for un-automated reply and issues answered properly.
It appears that an udpate was made with your registrar yesterday which may be causing this issue. (My domain registar was taken a little longer than usually in DNS propagation)
4. questions concerning server config, ClamAv, Trojan Horse scan results, configuring cpanel backup, cPanel/WHM Updates.
6 min. for un-automated reply and issues answered properly.
So far, network availability has been excellent and the support team has been helpful. I only wish that thier Knowlege base was a little more expanded for VSP functions are not setup by them that are optional and should be properly configured to tighten up the server further.
Will updated again about Liquidweb in a month or so.
also have a reseller account at Hostgator for about 2 months now after switching over from fatnetwork, good so far.
LiquidWeb - 1 Month Review
May 11, 2008With the launch of my new web services company, I needed a dedicated server (of course). I have been a diehard SoftLayer customer for a long time, but LiquidWeb was highly suggested and recommended by a friend, and I figured it was worth a shot.
Here's the basic rundown
Support: B+
Network/Hardware: A+
Speed: A-
Friendlyness: B+
Professionalism: A+
Here's everything in more detail
Support: Sometimes my tickets took a bit more time than I would like, however I will say that it was worth the wait - They were pretty friendly (although the guy that helped me with my tickets was kinda grumpy, lol), and they knew what they were doing without any problems. All I could say is a slightly more personal/friendly service would be nice, but hey, I'm not complaining overall.
Network/Hardware: Not much to say other than the server was set up in about 20 hours, which is reasonable, with all the specs I ordered. The network is fast, hardware is good, no problems at all with either of them, awesome reliability.
Speed: The network speed has a few glitches here and there - sometimes a site will take a while to load, but all-in-all I'm not worried at all - everyone has problems.
Friendliness: Of course, LiquidWeb is a large company, which makes a "personal" level of support hard to provide - The people who helped me were pretty nice, although they all seemed a bit grumpy or tired of hearing the same old dumb questions, which I suppose is reasonable. The sales dude was awesome, he got me a free ram upgrade and port upgrade and I was happy.
Professionalism: Although not the friendliest most "cool" guys, the support team gets the job done in a reasonable time, which is all that really matters in the long run.
Everything was done well, time for ticket response was reasonable, etc.
ALL IN ALL: I recommend LiquidWeb to anyone looking for a great network with reliable networks, hardware, and dependable support. I wouldn't quite call their support team "heroic", as they advertise, but their pretty close. I plan to stay with LiquidWeb and possibly buy a secondary server in the future with SoftLayer before I move on looking for a colo provider.
LiquidWeb 6 Month Review
Oct 16, 2007We signed up for a VPS II plan with LiquidWeb on behalf of a client just over 6 months ago. I posted an early review here, and this is the promised 6-month follow-up.
Right now, we have two staging and two live hosts on the server. One live site is fairly low-traffic (although that will change over the next several weeks), and the other launched yesterday. Traffic is minimal so far (averaging under 2 page views per minute between the two). If increased traffic begins to affect performance, I intend to follow up about that.
Performance
Well, since we resolved the bizarre FTP issues (documented in that previous thread), everything's moved quite snappily. We have yet to put the server under load (that won't happen until the holidays), but for the time being we're quite satisfied.
Sometimes individual frames of cPanel-integrated software (AWStats, phpMyAdmin) will fail to load, but a refresh on the frame in question usually brings them up. We haven't seen any similar issues with our actual sites, so for now, I'm going to lay the blame on WHM / cPanel.
Uptime
Aside from some spurious notices of downtime from a buggy uptime monitor, we haven't seen any downtime whatsoever. Yay!
We now and then get notices overnight that cpsrvd failed and was restarted, but it never seems to affect anything else.
Support
LiquidWeb's techs have been friendly. They are competent and very familiar with their standard systems, and they seem to have people with good system administration and networking expertise. The front-line staff were able to address all except a few rather specialized issues (notably the FTP problem mentioned above), and they don't appear to have the sort of bureaucracy that makes it difficult to get assistance from someone with additional expertise when necessary.
On two occasions, they've helped us install software that is not included as part of their standard package. One was a PHP extension. The other was Subversion (installed from the latest package available for CentOS). They were not comfortable helping us configure Subversion after installation, and they had already gone above and beyond to install it, so we muddled through ourselves.
As has been discussed frequently in this forum, phone support is very quick, while email support is slow but reliable. Email tickets are always answered within the time specified in the SLA, and usually within 4-6 hours, but often it appears that they aren't checked more than once a day.
As it happens, phone support is more to our liking for urgent issues anyway, and email for less-urgent items that may require documentation or exchanging paths and shell commands, so we've been very satisfied with the support.
Software
I'll say right now that I can't stand WHM / cPanel. It's nice and easy for beginners; and experts can muck around under the hood without it... but for someone like me who's at a more intermediate level of understanding servers, it's a big pain in the rear.
For example, it insists on adding a "www" to the domain name when you set up a new account, and the non-www version is aliased to that. This mucks with some of our PHP scripts, and since there's no way to adjust it through the control panel, I had to edit httpd.conf to change it, which scared me because I was afraid it would mess up some of the cPanel integration, or be overwritten the next time cPanel wrote to the file.
Even worse is how shell accounts are handled. If you give a new account shell access, its user is automatically added to the "wheel" group, which is absurd.
Conclusion
So far, we're very happy with LiquidWeb. The one reservation that would make me hesitate to recommend them to other clients for future projects is the control panel. But for anyone who likes WHM/cPanel, I'd recommend them wholeheartedly.
LiquidWeb: 1 Month Review
Apr 30, 2007We purchased a VPS II plan with LiquidWeb about a month ago. Since I'm waiting for client feedback before launching the site, I thought I'd stop by and offer some first impressions.
Setup
Setup went very smoothly and fairly quickly. There was a bit of a mixup because they called my boss to verify the use of his credit card, and I'd used a different one than he anticipated. However, the problem was resolved quickly, and I appreciated that they had verified it. We made the purchase in the morning, and had access to the server by that afternoon.
Tech Support
So far, I've had reason to contact tech support three times:
IMAP
When we first got account access, I logged in and quickly looked over setting and server status. One thing I noticed was that IMAP had failed and would not restart properly, but I was not concerned, as we had no plans to use the service.
Two days later, my inbox (on another server) was suddenly flooded with approximately 3,000 IMAP failure alerts all arriving at once. Apparently our server's mail queue had been backed up. And now, since IMAP still would not restart, I was getting additional new alerts approximately every 30 seconds.
I submitted a support ticket and also called at the same time. I waited about 15 minutes (a bit longer than I would have liked) before the phone was answered -- by a very friendly and competent tech. She said there was nothing they could do to track down the mail queue problem now that it had apparently resolved itself, but she walked me through disabling IMAP and IMAP monitoring via the control panel. Since we didn't need the service anyway, I did not ask her to attempt to get it to start properly.
Hostnames
Our automatically assigned VPS hostname clashed with an existing hostname the client had in use. I, being an idiot, tried to use the WHM panel to change this, and promptly caused WHM to lock me out with "invalid license" messages.
I submitted a helpdesk ticket. About 45 minutes later, a tech updated the license for us.
FTP
We were having trouble connecting via FTP (credentials were accepted, but further communication timed out or was refused), and traceroutes -- from any network we tried, including third-party servers in other states -- were failing after they reached Liquid's network.
Oddly enough, HTTP was working fine, and tracerts from the Windows command line completed perfectly normally.
I received a fairly prompt response from a tech, who tried some standard things to resolve the problem (asking us to try passive FTP; updating and restarting the FTP service; changing settings; etc) over the following few days, without any progress.
I was frustrated that the FTP ticket didn't get any responses when they weren't making any progress on it, even after I reminded them that it was extremely urgent and asked whether I could provide them with any further diagnostic information -- I felt as if it had been abandoned.
With a deadline looming, I finally called support, and within seconds had another tech on the line. He reviewed the ticket, and I walked him through the problem and some of the things we'd tried. He couldn't reproduce the problem on his end, and we went back and forth for perhaps half an hour trying to identify what was going on.
Finally, he asked me to try connecting using a "www.subdomain.domain.com" instead of "subdomain.domain.com". Which worked. As far as I can tell, this is just a strange quirk of WHM/cPanel. The traceroute mystery remains unresolved, but FTP access is now painless.
Overall impressions
So far I'm reasonably happy with the service. Their front-line staff is quite capable and friendly, and initial response times have ranged from excellent to adequate.
I was rather frustrated at points by the lack of communication about the FTP ticket, but in the end it was resolved quickly once I called. I will probably use phone support more readily than the helpdesk in the future -- or at least follow up more aggressively on the phone.
I'm not enamored of WHM / cPanel, but that's not the host's fault.
I haven't had an opportunity yet to judge uptime or server or network performance. I'll try to check back in with a 6-month update that better covers those aspects.
Do Hosting Companies Give U Sciprts For Users To Login/register
Jun 23, 2008Do the hsting comapny provide a system for you website for users to login or register
or do i have to do it myself
How Can I Know My Hosting Provider Give Me A Real Dedicated Server, Not A Vertual One
Dec 5, 2007Not a virtual machine, sorry for typo. The OS is Fedora,
View 8 Replies View RelatedLiquidWeb Dedicated 1month Review
Jun 30, 2008I help a not-so-much-tech-savy friend running a busy wordpress website (50-70.000visitors each day) and a bit busy vbulletin forum (100 to 350 users online, 957 record), which is hosted at LiquidWeb since a month.
I got the server with a WHT special, is a AMD X2 5000+ , 4gb ram, dual sata raid1 hardware + third backup disk, cpanel fully managed.
I am not usually in the market for fully managed dedicated servers, because I am quite expert in running unix boxes, but as my free time begins to decrease I had no longer the time to help my friend every day, even for a simple httpd.conf vhost configuration change, so I thought to switch to a control panel fully managed server, so when I am not available he could write to support to have issues solved, without him waiting for me.
I decided to choose LiquidWeb for this project for several reason:
1) Sales person (M.Leven) replied to my pre-sales question very fast, and in a convincing way.
2) Network speed test was good
3) Price was very affordable. I used to pay 260$/mo for a dual core, 2gb ram, 2x160gb sata disks (raid software), unmanaged, no control panel, hosted in the UK.
For 1$ less than the previous price at LiquidWeb I got:
- Slightly slower cpu
+ Double Ram
+ Control Panel license
+ Hardware Raid and an addictional backup disk (3disk total)
+ Fully management.
And the network differences with europe DC are not so big like I thought before.
4) It's a big solid company, they own all their equipment. While this is not a factor by itself (look at some horrible big companies like godad and 1und1), it's a plus if you're already sure of the quality, compared to a smaller/personal company.
So, order process went smoothly, I have got my server in maybe 8 hours after a phone call which welcomed my friend to liquidweb (and verified the identity).
We have been happy to not need to provide a ID scan (as most previous hosters who lost my business did), because we are afraid of identity thefts and I won't ever send my IDs overseas. A phone call is enough (landline phone number is on the white pages anyway so it would easy to match with a name and more secure than requesting a easily-fakeable ID digital copy).
After I got the server I have begun setting everything up, and moving the data using rsync. I enjoyed the PIMS user area where you have a complete breakdown of your server load, bandwidth graphs, reverse ip control and else, with stats updated every minute.
The day after (once the rsync was done) I tried to setup the websites, and this is where I encountered my first (and unique at the moment) problem with LiquidWeb.
Their server "custom engineering" was not so good as I expekted.
Mysql was very slow to run, even at importing files, because was using default settings (very conservative on a 4gb ram server!) so I created a custom my.cnf file and everything went smoothly (I hope they're able to do this on request for customers, since they're a full managed provider).
After I switched DNS, I realized SuPHP/PHP-cgi was causing extremely high loads, from 7.00 to 15.00 ... So I compiled Apache 2.2.8 (now updated to 2.2.9) and PHP5.2.6 dso (mod_php) with my custom options, and cpanel built-in eaccelerator support, now my average load is 0.60-0.70
I understand that if you want a more secure php environment you need to bear a performance tradeoff, but this was too much (10-20x)!
I think that the only liquidweb fault is not stating clearly that if you choose their sever-secure package with su-php / php-cgi, and you run an intensive PHP application, then your performance would be severely degraded.
I hope this is not a way to upsell better hardware to customers, but I am confident it's not the case as most people won't buy a load balancer and a couple of addictional servers for sure, they will simply go away, so it's not in their best interest to provide slow servers.
I think they should provide a choice or at least a complete information if you want an hardened server:
1) Slightly hardened (apf+rkhunter+someotherstuff), but with mod_php and without those very restrictive mod_security rules: best for performances and compatibility.
2) Highly hardened, with php-cgi, strict mod_security, with a warning for the user of the possible performance problem if they run really busy php websites.
Anyway, once I optimized my apache and my websites, I had not any further problem, and my website is running smoothly. So that's the only negative thing i can warn any users about Liquidweb.
Support: Always very responsive, fast and competent answers. Unlike most provider claiming "fully managed" this is really proactive. Once I was upgrading apache and forgot to turn 80port monitoring off. They proactively contacted me in less than 5 minutes to ask what was going on, and to request my (changed) root password if I wanted them to check.
When I reboot my server or shutdown apache for a while I often see their ssh login from a .liquidweb.com box.
Network : Well, the surprising thing is I am really happy with the network. It's surprising because I live in southern europe and I am never happy with most USA locations (why not host in Europe? Because is too expensive indeed, dollar is so cheap nowadays). Liquidweb facility is amongst the fewer ones I have been happy with in several years (the other ones being Ashburn, VA; NAC, NJ and Fortress ITX, NJ), so I hope they keep a premium network this way. I push 3.5mbit/s on average, with 12-20mbit spikes.
So in the end I would raccomend LiquidWeb for the overall price/quality ratio, if you are in the market for a fully managed dedicated server with a control panel.
I hope our experience will keep being good as it is. If this will not happen you will be the first to know ;-) I have almost never been sweet with hosting providers in the past on this forum, but at the moment really I have nothing to complain about LW service, so let's hope it all keeps that way.
LiquidWeb/Sonet7 2+ Year Review
Jul 29, 2008Last year, I wrote my 1 year review so I figured I would come back and add my two year review (since the old thread is a bit dated now). You can see the old thread here: [url]
The domain I had verified at that time is no longer in use, however I assure you I still have an account with them (my main domain was registered in 03 and is still there). If you require me to verify the domain with the mods though I have no problems with that.
Alright, time for the review. I'll break this down into sections for easy reading.
My situation: I have since moved up to a VPS as I have out grown the shared reseller account environment they offer at sonet7.com. I've run my own dedicated servers before, am in fact quite familiar with them, however I have scaled my hosting according to my needs. I will more than likely upgrade to full dedicated servers with them again in the coming future.
1. Service
I still stand behind my original review. Their service has remained consistently top notch. You get exactly what you pay for and exactly what they offer. Ticket response times have actually improved and whether I put in a ticket at 2 in the afternoon or 2 in the morning, they are generally answered within 10 minutes and resolved in under an hour.
After they migrated my accounts over to the VPS there were a couple hiccups (nothing too big) which they quickly resolved. So far everything has been smooth and I've gone over the VPS very thoroughly to make sure that the server isn't overloaded. My load averages are consistently 0.01 - 0.08 at the highest.
2. Quality
Their network always impresses me. I have some contacts in France and Belgium whom I've asked to do speed tests on the site to see how their connection was. They consistently get quick download speeds even from over seas, which is impressive to me considering the distance. My sites always load quick and downtime almost never happens. Truth be told, if any of my sites have been down any time recently I haven't noticed it. And I get a fairly high volume of emails, so this would be something I would notice fairly quickly.
3. Pricing
Their prices are a bit higher than a good number of hosts out there. I'd say they're about the mid-tier in pricing. Is it worth it? Yes, most definitely. I would rather spend an extra $20 or $30 a month knowing that I have nothing to worry about in case the network goes down or the server I'm on has hardware failure. They won't accidentally delete my data, lose my backups, bill me for things I didn't purchase, give me the run around, etc. You pay for quality and quality is what you get.
4. Overall
I can't recommend LiquidWeb/Sonet7 enough. It's because of their continually exceptional service that I continue to give them raving reviews. They have yet to do me wrong and after 2+ years of service (started service with them 06/01/2006) I don't see myself leaving any time in the foreseeable future.
Windows Hosting - Liquidweb
Dec 24, 2008I had been an IX webhosting client for a few years and after my sites being down for over 50 hours a few weeks ago, and having to deal with their abysmal service with tech ticket requests going 15 or more hours between replies, I went looking for a new webhost.
I was recommended Liquidweb by a friend who has a private server with them and also is a member of this site. I selected a VPS with them for a few reasons, several web sites, I own multiple cart32 shopping carts and they were entirely US based for service. After all the problems with IX and the slowness of their servers etc I was done with dealing outside of the US.
I know enough to get me in serious trouble...I asked many questions of these guys before I pulled the trigger. I looked here at what alot of other people were providing and I decided on these guys.
I gotta say I was initially very impressed with their level of service. While it took multiple weeks to get the VPS permissions etc configured properly to run everything (Alot longer than anyone figured and there's still a few straggler issues) I got to say that they get a big kudos for what they did for me. I pestered these guys relentlessly-so much that they probably hate me now but they've done an excellent job and I continue to be impressed with the level of features and service from them! They regularly answered my emails and were able to provide much help in getting this setup.
Being self employed I know that many times people never hear the good, usually just the bad...so I figured I'd pass this on here in the event someone is looking for a decent hosting/datacenter company to deal with. I have no other business relationship with these guys other than to hire them for my hosting.
Seeya to IX I will never give those clowns another penny. Their tech people are horrible and not a single one cared about the fact that they put me out of business on my busiest days of the week not to mention weeks before Christmas.
Is LiquidWeb Hosting Any Major/big Sites?
Mar 30, 2008Here I am thinking about sites that are in top 10K according to Alexa. If yes please list few of them here...
View 10 Replies View RelatedLiquidWeb Shared Hosting - Any Bad Reviews
Aug 6, 2008Has anyone had a particularly bad (or particularly great) experience with LiquidWeb? I'm considering switching to their shared hosting, and want to hear if anyone has had any problems with them.
View 12 Replies View RelatedIwhiC.Com >>> A HONEST Reveiw
Oct 4, 2008I signed up for a reseller account about 2 weeks ago and i have to say it has been my worst online experience ever.
I purchased a reseller account for around $16. I paid instantly using paypal.
First problem:i didnt receive my account details.
So i opened a support ticket and i got a reply not too long after.
Second Problem: I was billed again for the first month!
I contacted them. Waited for a reply, but nothing. So i opened a paypal dispute... sure enough i got then finally got a reply.
They said it was a billing mistake since everything is automated.
Fair enough i thought, can you know refund the money?
I was told i would have to close the paypal dispute first. so i foolishly did. I replied again notifying them i had closed the dispute and asked them to begin my site transfer.
They replied and said that "Aimee" would issue a refund in a few hours and to provide ftp details so they could transfer site.
So i gave them my ftp details from my old host.
2 Days Pass: I contact them again asking for a update on the refund and transfer. They reply saying they cannot transfer file since it is 8GB. they tell me i have to upload it myself...and i notice no mention of the refund.
Next Day: i check to see if my domain name has been redirected, and i realize my iwhic account has been suspended.
I contact them again asking simply to refund my money. I then try to open the paypal dispute again but failed since i had closed it once.
After contacting paypal and emailing iwhic, i finally receive a response. i get $15.99 refunded. but i ask them when i will receive the rest of my money...no reply.
since then i have tried opening support tickets and i have tried emailing a few of the address i found on some forums. They are never on their live chat.
so much for "24x7 Support"
I wouldnt usually post these things on forums but i am hoping i will finally receive a reply. All i want is my money back.
Can You Recommend A Reputable HONEST Webhost In Vancouver, BC, Canada
Sep 8, 2008I'm a very small home-based start-up business that currently is having huge amounts of trouble with a webhost here in Vancouver. This webhost has been named recently on WHT as one to avoid. I never had a problem with them the whole 2 years that I only had a poster uploaded to this host. But as soon as I uploaded my first version of my site to this host, the problems came fast and furious. First it was not being able to log into the webmail to view any emails (which it should be known, I had only some test emails from my website forms). Then as of August 27, my site disappeared. I opened tickets. They closed them, saying problem solved. Problem was obviously not solved as I couldn't log onto Plesk, nor was my website visible to the world!
I didn't realize that website hosting was an unscrupulous business. Sigh. I've learned the hard way. I had paid a year in advance (in fact, think I was double billed to boot!). My .ca domain remains there currently as I search for a new webhost. I am loathe to mention the company although I'm sure a few can guess as I would like to recoup my domain as I have currently paid for advertising pointing to my website. All phone calls went unheeded (call centres in the US and elsewhere, even though these trained monkeys are told to say Vancouver).
Anyway, I have been lurking and reading and have been doing my due diligence; however, most reputable companies seem to be located back East. I have noted from all your posts that it would be better to have the data centre nearby.
I would like to support Canada; and in particular, Vancouver. Uptime and having a visible site is paramount to me...as is REAL technical support. I am not web-hosting savvy and I do not want to be taken advantage of again. I am interested in a shared web-hosting plan (I don't have any e-commerce or streaming video or any special needs...at the moment. My site isn't huge, but I can't check how much bandwidth or anything that I used because I can't log on...pretty minimal though).
I created my site from a Windows platform. Does this mean I need a Windows shared hosting plan?
Can anyone out there recommend a reputable HONEST Vancouver-based, Vancouver data centred webhost with very good technical support and excellent uptime?
Casino Review/sports Betting Review Hosting With Godaddy?
May 12, 2009Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
View 5 Replies View RelatedMonkeyWrench Hosting Review - Three Year Review
Dec 15, 2008MonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)