GoDaddy Windows Shared Hosting, An Honest Review

Jun 12, 2008

After trying out GoDaddy shared web hosting for 2 months now, I am confident to give you a good review.

Purpose
I got Web Hosting from GoDaddy in order to get ASP.NET. I looked at other hosts but they are just more expensive. So I decided to go with GoDaddy since they provide quite a lot of storage space, bandwidth and of course ASP, ASP.NET 1, and 2, IIS 7 and quite cheap as well. Since HostGator didn't have that option, I didn't have any other choice.

Server Speed & Uptime
I monitor my website using SiteUptime, and there have been 0 downtimes in two months. Not sure how closely SiteUptime monitors a website, but that's what the stats read.

Server speed is very good. For example file upload/download speed is good and doesn't lag.

Scripting Support
Since I chose Windows Hosting, it comes with ASP.NET support, and the ability to create Virtual Directories via the mini web based IIS Manager.

I was actually surprised to see this but they also have PHP 5 . On their windows web hosting package they don't advertise PHP, but after testing a simple file I was just surprised and happy .

Data Base
They give you MS SQL Databases, Access and MySQL. What I really like in their database management area is, it gives you examples of different connectionstrings for your database.

Support
It usually takes 2-3 hours to process each ticket. The support representatives are kind and really helpful.

In a nutshell, GoDaddy really surprised me with their web hosting features, support and just wow .

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In the 11 months of hosting my server inside Rackspace, I have had my primary hard drive blow out. Now when this happened, the raid configuration switched over to the second / mirror hard drive, meaning absolutely no downtime during this event. It was suggested to me, by Rackspace, to use a raid configuration just in case something like this should occur. Well am I glad I listened! They had the primary raid device (hot swappable, again their suggestion) replaced within an hour – all of this without a second of downtime and without any need (although I did since I am pedantic) to call them – they were on it!

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Team M8 (the support team assigned to me) and my account manager, Ginger Lee, deserve a big thumbs up! They always make me feel welcome when I call, have always been professional and most importantly, interested to hear what I have to say (and act on it accordingly).

About the only disappointment I have faced with throughout this ordeal, is that I was under the impression that because I have “Platinum” monitoring and support, which as I understand it, unless things have changed, is the best support – that if I needed something installed, that was all a-ok. Initially, it was... and the team always worked with me to install any service a growing business needs.

At some point, not long ago, however, I asked to have a certain PHP module installed to allow compilation / uploading of video files and I was actually charged an hourly fee for this. Normally I would appreciate the time in doing this, and understand a fee... however given they set a precedence and expectation with me from previous encounters and given my understanding there of the “Platinum” support offered, I was somewhat shocked... I did pay the fee for these things to be installed without mentioning this... but am still dumbfounded, I guess, as to why I had to pay (given I pay on an on-going basis for the Platinum support, which ain't exactly cheap).

I have only ever once spoke with someone (a receptionist / level one representative) and received pathetic attitude – this was during the power issues as mentioned above, and as of such have affected the break-down below.

Here is a break-down of the service / support. In fairness to my team, I have graded the teams efforts and Rackspace's as a whole, separately. In my opinion, the team that works with me, including my account manager, deserve recognition. So thank you, guys and girls, for doing a wonderful job.

TEAM:

Willingness: 10/10
Professionalism: 10/10
Duty of Care: 10/10
Expertise: 10/10
Reaction Time: 10/10

RACKSPACE:

Willingness: 10/10
Professionalism: 9/10
Duty of Care: 9/10
Expertise: 10/10
Reaction Time: 10/10
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I bought Tmzhosting in a promo which they had about 5 months back and I'm still hosted with that promo.. Never thought about changing my host or complaining about slow speeds!

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Some screenshots which I took when my blog got sudden visitors:
[url]
[url]

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Tmzhosting - The Best Web Hosting!

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I was looking for some quality/high uptime shared EU hosts lately for some of my low consuming websites, there's a bunch of offers, but probably just a few of all EU shared offers at WHT are let's say good. One of them is serverboost.co.uk.


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I will keep this short and to the point.

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I've been reading these forums for a while now... a lot of very interesting and useful stuff. However, I've always been happy with the hosting of my site until recently, and have never had a pressing reason for wanting to change.

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earlyimpact.com/productcart/system_req.asp

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Oct 23, 2009

http://1and1.com

I've had a couple dedicated servers with 1and1 for a while now(about 6mos). I have to say that my overall experience was pretty good. At the time the prices where pretty good, and are very comparable to most hosts. I received the speeds promised, the server was setup very quickly.

The only negative I had with the server was the kernel. I attempted to install vmware on they system however they did not have the headers needed by GCC to compile vmware. It was an annoyance, but I just opted to update the kernel since there where a few releases since their custom built kernel was made. Once I was running the new kernel the vmware process went smoothly, and everything worked perfectly.

As for 1and1's support team, I have to say their standard support I would not rate a 10/10, however their dedicated server support team, and one particular rep I've come to know in their sales / abuse department (more on the abuse dpt. later) are very knowledgeable. And always addressed any issues or questions promptly. Which honestly no issues besides vmware stand out in my mind, which was just a minor inconvenience, which you would find on most hosts. Since its an un-managed root server your responsible for keeping the system up to date, and run the latest kernels anyway right?

Ok, so I mentioned I came to know a rep out of the abuse department of sales. Now this isn't particularly related to my dedicated servers but I did have one of their hosting packages. Well I never kept tabs on the site and the scripts had a couple vulnerabilities, php5 wasn't enforced.

Anyway to make a long story short, the site was hacked and fake bank sites and other scripts where loaded onto the server. Which is where The abuse department came into play. Now I know (getting off topic, but it may be the same with a dedicated server) hosting companies don't want to run sites like these, and I thought that the way these companies usualy handle these types of situations are to send a take-down notice to their client, as its possible they may not even know its there. But 1and1 opted to completely disable all access to the server, http, ftp, ssh, everything. So at first I didn't know what happend. I call up tech support that night(prob around midnight -- 24/7 tech support is always great), they let me know the account was dissabled do to an abused related complaint. They told me I would have to wait until morning when their sales department opens(as abuse is located in sales).

So I call up the number they gave me the next morning. And meet Bob (I'm calling him bob because his name escapes me at the moment). He was very pleasant and understanding that I needed my site up as soon as possible. He looked at my account he saw I had been with them for about a year and a half, and said he didn't think I had posted any of the content anyway(he disabled it himself imagine that haha). He emailed me links to all the files in question, informed me that php5 was not forced and recomed I fix it. Since that was the only reason we had this isue in the first place. He was also able to tell me what files the hacker used to exploit and gain access to the server, as well as searched the the user directory for any backdoor scripts. Which he did find some and sent me the locations in the email.

So, finally we got of the phone he re-enabled the server. I went through the email went through everything, I just opted to delete everything as i felt the whole system was compromised anyway, and re-upload the site. I forced php5 for all php scripts and never heard anything about it again... and the site still runs today!

Their normal tech support isn't all the great, at least not when it comes to apache. I inquired about mod_rewrite not working and the first rep i spoke to didn't know what i was talking about, I explained in more detail, she put me on hold for about 10-20mins and researched it. Said she found details about my issue and shot me an email. I checked the email, it contained how to moddify headers using MS ASP which has nothing to even do with my "LINUX" shared hosting plan.

I called in a second time frustrated, remember I usually talk to guys from their dedicated server support. When I spoke with the second rep. The first thing I asked Him was if he was familiar with "Apache Mod_Rewrite" (exact words) are you familiar with this, and if not can you please give me to someone that is. He assured me he knew what I was talking about, I explained the situation, and what the other rep sent me was completely off topic. He apologized and assured me he knows exactly what I'm talking about.

He sent me an email with another link to their FAQ yet again. However this time is was on creating 403 redirects in apache. Well I do admit at least they got closer this time right? I laughed and walked out of the room. Took a shower and relaxed. Finally, I decided I'd take one last look at .htaccess configs before trying another call. I played around with different setting and... eureka! I found the solution; for some reason mod rewrite on 1and1's shared hosting servers doesn't support sub-directories; that is you need to access the files in your root directory to successfully process a rewrite.

So whats the moral of the story? Call Dedicated Server Support! lol

So anyway since this is a dedicated server review. So for my Dedicated server experience I would rate it a "9 out of 10".

For my overall experience with 1and1, I would rate it an "8 out of 10". Not the best I ever had, but I would do business with them. There are other minor issues I've had with their shared hosting, but I don't feel like getting into them.

Anyway hope that helps sombody, I kno it was a long post... so for the people that read it all congrats, because I lost concentration over about 80% of that post lol

Little humor there.. anyway thanks for read'n the post... just my little contribution to WHT.

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GoDaddy Review

Apr 16, 2009

I'm starting with GoDaddy since I've been with them the longest. I left AOL and created my first site in 2000. I went with another host first. They were reliable, but they didn't provide me enough space, so I went with GoDaddy. I thought their first superbowl commercial was hilarious and decided to give them a try in 2005. Their monthly rate was very close to the $2.95 I had been paying for my previous host. I think paying by the year, it averaged about $3.29 a month. Godaddy offered a huge amount of space and bandwidth for that, and I got more email accounts than I would ever use as well.

The best thing I can say about this host is that I have NEVER noticed any downtime with them. I visit my site at least once a day, and it was always up. That is the most important aspect of a host for me, and everyone brags about 99.9% uptime. I can now tell you from experience that not all hosts are being truthful about that percentage, but Godaddy is.

The next thing that is almost as important as uptime is how economical they are. I have quite a few domains with free hosts, which are good for sites that you don't maintain that much and have little traffic. I'm not made of money, and I make very little from my websites, so I can't afford more than a few dollars a month in hosting. Godaddy was the cheapest out there in 2005. Not only cheap but reliable. I can't stress how important those two aspects are, or how hard it is to find both those.

Now the few negatives, and the reasons I left godaddy in the spring of 2008 (which was also one of the biggest mistakes I've ever made online). You get 100 email accounts with hosting with a max of 100 MB total for those accounts. So you can either have 100 accounts with 1 MB email storage or 10 accounts with 10 MB storage, but there was no way to change that max of 10 MB per account. I didn't like that at all, especially with all the free email accounts out there with 1 GB storage. I was paying for hosting and only getting 10 MB for my main email account? I ended up creating a yahoo account that I used more often for the storage. Well, goaddy has now fixed that issue, so we can put all 100 MB to one account if we want to. It's still too low of an amount, but I can live with it.

I know enough about how the web works to get myself into trouble, but when I set up my first ftp account with godaddy, I had no idea that it would become part of my root path. So anytime there was an error on my forum, my ftp account name would be shown to all my users. I chose my own name when I created it and didn't like that aspect at all. I emailed godaddy, since I couldn't change the username in my control panel. They responded that it was impossible to change it. I told them that I might have to leave them if I couldn't, which I did end up doing. This was probably the main reason I left and it would still bother me that I couldn't change it. I'm now back with them and was able to create a new username that was more suitable. I don't know if they still don't allow you to change your ftp account, but that's a moot point for me now.

Lastly, I had been doing a cron job for backing up my forum database. Godaddy did some upgrade of their software, and it conflicted with my jobs. It would no longer run, so I complained to support. They blamed me for it somehow and didn't seem willing to fix the problem. I researched and everything pointed toward Godaddy not upgrading properly, but I couldn't convince them of this. Well, it turns out that all my subsequent hosts have one problem or another with doing cron job backups, so it was pointless to leave one host for another for this reason. I don't even do the cron jobs anymore, since it wasn't worth the frustration. And what good are they if you don't download them frequently, and your current host suspends you for no good reason? Of course, that is why I have returned to godaddy, but that's a different review.

Unfortunately, since I left godaddy last year, I lost the special price I was getting. They are a bit more now, but paying for 2 years brings the average price down to $4.50 a month (they get cheaper the more years you pay for at once). $4.50 a month is still lower than most of the hosts out there, and I know I can rely on godaddy for uptime. Again, uptime and price are the most important to me. Yes, they have their faults, but believe me when I tell you, NO host is perfect. You just have to weed through the unprofessional and/or bad ones to find the best choice. Oh, and the third most important thing about a host is that you can trust them. Reliability is very important. You want to know that your account is safe with these people. That they won't suspend without good reason or treat you like you don't matter. We are the customers after all. They wouldn't be needed if not for us, but a few hosts seem to forget that fact. So far godaddy has proven they can be trusted.

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GoDaddy - A Brief Review

Nov 1, 2009

My domain name and my web hosting package that I had with GoDaddy came up for renewal on Friday (two days ago), and my intention was to transition to a new domain registrar and web host. The new web host that I chose to go with is HawkHost, but they are not the subject of this particular review. Rather, GoDaddy, the web host that I am leaving, is.

I will save my comments for HawkHost for a separate review dedicated to my experiences with them.

I had not really intended on writing a review for GoDaddy, but my experience with their tech support, tonight, prompted me to write a brief review.

As I sit here at my computer late into the wee morning hours of Sunday morning, right now, I find that there's a lot of irony, when it comes to obtaining or departing web hosts.

Off the top of my head, I don't know exactly how long that I have had this particular web host account with GoDaddy. It's been at least two full years or more, I know. I have statements handy in front of me for the last years, so it's been at least two full years. One statement is dated August of 2007.

Anyway, during my time with GoDaddy as a webhost, I have not really experienced a lot of downtime. There may have been some, but I never really tracked it closely, and the site was pretty much up and running and accessible over that entire period of time, whenever I would try to load it in my web browser.

During that time, I've never had to deal with any rude tech support from GoDaddy. At times, tech support at GoDaddy was more helpful than at other times, but I didn't really need to call them a whole lot during that time frame of 2+ years.

Even though I am leaving GoDaddy as a webhost, my experience with some tech support guy named Austin that was the last person that I spoke to earlier this morning ended with me choosing to extend my web hosting for another month for $4.99. I post this simply to illustrate how good tech support can benefit a web hosting company, even when a paying customer of some time is already in the process of switching paid web hosting to another web hosting company - switching to the competition, so to speak.

So, why am I switching web hosts, if I have numerous positive things that I can honestly and sincerely convey about GoDaddy as a webhost unto those who read the forums here on WebHostingTalk?

Being on a slow dial-up Internet connection (24K to 26.4K, on average), GoDaddy's webhost control panel is the equivalent of Internet Hell. I hate it. I despise it. I absolutely and positively abhor it with a passion that knows no end. I, with my slow dial-up Internet connection, have endured this burden of incalculable magnitude for 2+ years, and I have simply had enough. This is an example of how otherwise good and reliable web hosting service and tech support is undermined by interface issues. It's not an issue, if I am at my sister's place, where she has a DSL Internet connection.

But, it is a very real issue to me at home on my slow dial-up Internet connection. I have dealt with numerous web hosts' respective web host control panels over the last several years, and no other web host that I have interacted with, where their control panels are concerned, come anywhere even remotely close to the abyss of despair that trying to do even simple tasks are in GoDaddy's control panel. 'O, woe is me, when I have to use their control panel, at all.

That said and highlighted, I would like to take a moment out to give GoDaddy two big thumbs up for not rushing to delete all of my site's files, the moment that my web hosting with them expired. If GoDaddy had deleted them, already, then I would not have extended my web hosting with them for another month, here two days later. This, I think, illustrates well how GoDaddy did not slice its own throat by extending the courtesy to myself, a paying customer that was departing for a new web host, by being in a rush to delete the customer's files. Granted, it's not something that GoDaddy had to do, but likewise, neither did I have to extend my web hosting for another month. This type of business approach on GoDaddy's part is conducive to reducing problems, and ultimately yields a more positive image of the company, compared to numerous web hosting horror stories that I have read about in web hosting forums over the years.

I did, however, choose to renew my domain name registration with GoDaddy two days ago, just to ensure that my domain name would not lapse. I've been through that headache, before, and it didn't really matter to me who my domain name was registered with. This aspect was a non-issue.

So, in conclusion, my overall experience with GoDaddy as a web host was positive, but their control panel was - and has always been - a very glaring negative for me. If you have broadband Internet access, their control panel likely won't even be an issue for you. If you have a slow dial-up connection like me, however, then I would not recommend going with GoDaddy as a web host, although I think that if you do, anyway, then you will be likely to enjoy a reliable degree of site uptime, overall - if my own first-hand experience over the past 2+ years is any indication.

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Bird Hosting Windows VPS Positive, Thumbs Up Review

Dec 23, 2008

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We've been having trouble with uptime and a SQL box through Lunar Pages in the past couple months and we couldn't take anymore trouble. As such, we went looking for a new Windows VPS provider. Given I'm not a Windows person by default, my daily computer is a
Mac, I needed some hand-holding for the transition.

Through the research for a Windows VPS supplier here at WHT, I selected several firms to investigate and communicate with. Principally Host My Site, Liquid Web, and Bird Hosting. After conversations with each via email and phone calls, Michael of Bird Hosting [url] quickly rose to the top.

Michael, once we informed him of our intention to move to him, had our single-domain Windows VPS migrated from LunarPages to Bird Hosting overnight. Even when a SQL access issue rose up, Michael has been quick to respond and get our support system up and running again.

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My 3 Month Godaddy Review

Dec 10, 2008

i would like to share my review on godaddy webhosting. i have a few domains at godaddy, so i decided to try out the webhosting.

i used godaddy unlimited hosting plan for three months and i can tell you this, stay away from godaddy webhosting. not that much downtime but the pages load so slow!

sometime it will not even load, horrible support on these issues. godaddy support dont know how to respond back and place you on hold until they speak to someone else.

godaddy hosting sucks but there domain registration is ok.

im currently trying namecheap, hostgator.com, and dotstrar.com hosting. as i have domains at each of those places.

hopefully there hosting is not like godaddy.com

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GoDaddy Review (SSL Certs)

Apr 3, 2008

While I can’t really comment on the quality of SSL cert that GoDaddy provides, I can attest to the fact that GoDaddy does provide cheap, easy to install, SSL certs. All the SSL certs that I have are provided by GoDaddy and I do plan to continue doing so unless I find out that their SSL certs aren’t comparable to other SSL certs with the same protection e.g. 128 bit encryption.

The bottom line is, if you want a cheap, fairly simple SSL choice, then you may find GoDaddy to be a solid choice.

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Review Tektonic, VPSland, Joesdatacenter & Godaddy

Mar 24, 2009

Tektonic.net - This is a great host. They have excellent service and awesome uptime. The speeds are fast and you never need to worry. Also very cheap. They've only gone down once for me, and that was due to a DDoS attack. Domain: txitcs.com

VPSLand.com - Another good host. Excellent service, good uptime, very fast speeds, and very cheap. They were a little bit of a pain when I first registered with them, saying that it _could_ take 24-48 hours to create the VPS (which I know is BS) but it was done within a couple of hours so I didn't complain too much. Best bet for a good, cheap windows VPS host. IP Address: 65.75.252.33

joesdatacenter.com - Great webhost. Very awesome prices on dedicated servers. He doesn't have live chat, but he usually responds to emails within 10-15 minutes. Servers are fast, and so is the speed. Domain: thetestingdomain.com

godaddy.com - Overall they're not a bad web host. Customer service is definitely pretty good. Server speeds are a little slow at times. IP Address: 97.74.65.198

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Exchange On GoDaddy Windows VPS

Aug 30, 2008

Is it possible to install Exchange 2003 on a GoDaddy Windows 2003 Enterprise VPS?

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Web Hosting And Godaddy

Dec 8, 2008

I registered a domain name with godaddy. I host on a local windows 2003 box. I would still like to use GD's email. I went into my windows DNS server and added the 2 MX records godaddy said. MX0 smtp.secureserver.net and MX10 mailstore1.secureserver.net. There must be more than this. When I try to use godaddy's webmail mail.mydomain.com, it does not work. What else do I have to add to my Windows DNS server to make this wok.. My web site resolves just fine ...

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Experience With GoDaddy Hosting?

Mar 21, 2008

I'm new to building websites. Hope someone can help with answering a few questions about GoDaddy.

1. Has anyone had experience with GoDaddy hosting? How good is their service and pricing? I heard that they have a proprietary control panel, which may make it harder to switch hosts down the road if needed?

2. When I compare GoDaddy's hosting plans, with a Shared Hosting plan, for $14.99/month you can get 300GB diskspace and 3000GB Transfer.

With dedicated server, for $79.99/month you get 120GB diskspace and 500GB Bandwidth.
What exactly is the difference between "Transfer" and "Bandwidth" in this case?

And based on the numbers, it appears that the Shared hosting plan allows more diskspace and transfer than the Dedicated server plan? What am I missing here?


3. If I have a website that is mostly text-based with virtually no pictures, graphics or video, what type of traffic can I support with a Shared hosting plan that offers 300GB diskspace and 3000GB Transfer.

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