My website: downarchive.com - it's wearez site and hosted leaseweb.
Yesterday. My server was downtime to today! We contact leaseweb and they said: "we delete my server" ... when my contract not yet finish.. (8/27/08 it's finish
My database - My source - script - website was delete!
I sundenly!
... Next. I trying contact leaseweb once more time but they didn't take phone !
What's are they doing? I didn't know!
Im just wondering if anyone out there knows of any good books, etc for building webservers from start to finish.
What i want to know is what hardware, what OS is best, etc.
How to configure ports, etc.
I know there are a bazillion email only services out there (constant contact), however, they all require a monthly contract, which I am not interested in, as I only send my newsletters every three months or so (to about 2500 people).
View 1 Replies View RelatedIs it important to have the option to pay monthly or are you happy with term contracts, as long as the price and service standards are there?
View 14 Replies View RelatedI have about a year left on my contract with Lunarpages and would like to sell it (at a discount to what I paid for it). Where's the best place to post this kind of thing?
View 4 Replies View RelatedI'm not a direct client of Leaseweb, but it's not a secret that my domain is pointing at their servers.
I purchased a shared hosting plan from a reseller and since more than 43 hours my domain is down! My provider (the reseller) said he's waiting for Leaseweb support... according to my informations, in more than 24 hours they just made a reboot of the server!
I'm really bored of waiting with no chance of intervention! My provider says he can't do anything from his side, i can't contact Leaseweb cause i'm not a client... please, help, what can i do?
I need my site back online!
I ordered a leaseweb express server 4 box with windows server 2003 and have been running it, installed some software etc which worked out fine.
Anyways, I wanted to disable tcp/ip filtering which I did and afterwards it prompted me that I would have to reboot the server for the changes to take place, I clicked ok and it rebooted. Now I just can't connect with remote desktop, I tried everything.
I'm guessing it either shut down or didn't reboot properly? I tried sending an email to leaseweb support 2 days ago but still no shadow of any reply..
It says that I can reboot the server using the SSC but when I log in there, I can't really find any reboot option.
I have a situation with Full Control that may be of interest to professionals who are considering doing business with this hosting company. As VP of Operations and the head of technologies for a startup firm I chose Full Control Networks after some research to host several virtual machines for the company's clients. I filled out a contract with them and things proceeded well for some time. They are a bit pricey, but the service and performance were overall good, so I didn't mind paying a little extra out of our budget. The problem came after the company I was working for started to run into cash flow problems, and after having some paychecks delayed I decided to move on. A few months later I started to receive calls from my former company's clients saying that they were unable to contact the company and that they were worried about their sites and data hosted on the virtual machines at Full Control. I called Full Control as a courtesy to the former clients, whom I had maintained good relationships with, however I was informed that I was no longer on the 'authorized contact list' by request of my former employer and could no longer be given information about the accounts. I asked if I could at least be told if the account was current, and they finally told me that it was up to date. I told the former clients that they were probably ok for the moment, but that was the extent that I could be of assistance. About a month and a half later I receive a call from Full Control asking to be paid for past due balances, and was informed that all servers had been taken off-line. I told them that I was no longer associated with the company and as they were aware had been removed from the 'authorized contact list'. Their reply was that I had signed the contract and that if I did not pay it, the bill would go into collections, and I would be on the hook. After trying to contact my former employer to no avail, I re-contacted a couple of the former clients that had first contacted me with concerns. They said that they had recently been on their sites but could no longer access them, and what could we do to correct the situation. I asked them if they would be willing to pay for their share of the past due balance, and they both said they would. I called Full Control back and said that if they want to divide the bill into the separate machine accounts, that I could get them paid for those portions of the bill (about a third of outstanding) that the former clients are willing to pay for, that I may be able to bring the other former clients on-board and then they could persue my former employer for the remainder. They demanded payment in full, or it was going to collection. So...
A. It was a contract with a corporation and I was 'unauthorized' and taken off of the email list for billing by request of the corporate president, until suddenly there was an unpaid balance whereupon I was 're-instated' as a responsible party because my name was on the contract under the company name.
B. I have been trying to help all involved by getting them partially paid for the balance due and in the process provide them with on-going revenue from those customers for probably years to come. In addition I had already started a new account with Full Control via my own company, which would likely grow to a good number of virtual machines and always be paid on time. Currently an unlikely scenario.
C. Not only will they never collect a penny by going to collections, but there is a real possibility that all parties will have to pay legal expenses to hash it out. (I keep counsel on retainer, and the former clients are attorneys themselves.)
I am still hoping for reason to prevail, and will post the outcome when it is settled. Until then, If you are a technology officer for a company, and are not prepared to pay your company's bills after you have left the company; Do Not sign a contract with Full Control.
since 2 month i have a linux gold webspace package from the hoster leaseweb.
The speed of my webspace is very slowly from time to time.
Are the server from leaseweb faster?
I'm moving on to new pastures and I'm looking to cancel my leaseweb server. I've been through their main site, self service centre and can't seem to locate anything. Does anyone know how to cancel a server with them? I'd ask in sales chat, but each time I try they're offline. I'm worried it's getting closer to the renewal date and I'll be tied in for another month...
View 2 Replies View RelatedI just ordered an Express Server 6 with Windows server 2008 from leaseweb a 3-4 days ago and they have provided me with login information for the server
I can't really connect to it.. I'm using windows XP pro SP3, would this cause any problems? I also have a static ip and all.
It doesn't work from anywhere, not my house nor other places.
I'm guessing leaseweb screwed up on this one right? I have contacted their support but have had no reply in over 2 days.
I used to use leaseweb but I cancelled my subcribtion so I'm guessing the problem is elsewhere.
Are there any web designers/developers who offer hosting to their clients as part of their website creation package. I am toying with the idea of only creating websites for people who host with me. I currently have a colo server, but only use it for personal things. So I have no experience with the needs and demands of clients in regards to hosting. What are some of your experiences with hosting for clients? Is it worth it?
View 15 Replies View RelatedI've ordered server from LeaseWeb two weeks ago and still wait for the server setup. Its looks to slow for me - we are used to wait only a few hours for servers setup in datacanters in the US.
I'm afraid that such slow response will be also in response and level of the support. Do you think I should cancel this service and look for other provider in Europe? If yes please suggest such provider.
I've paid in advance by paypal for 3 month(~ 500 EURO). Do you think I will be able to cancel that payment?
can i get some review on www.leaseweb.com and can i host such website on there server
please go to www.rapidshare-search-engine.com to see what kind of search engine i have
I might end up colocating at a datacenter which serves as a POP for cogent, however the setup fee is $1,000 for this (they already have their own fiber in their building).
Have you ever gotten the setup fee waived before or any tips on negotiating these kinds of things. I don't know if its upto the sales guy to make the call or not.
Leaseweb Three Month Review
1 ) Why this review
2 ) Ordering a Server
3 ) Things are running
4 ) DDOS
5 ) 100 mbit burstable @ 8mbit ...?
6 ) beeing d*cks
*Why This Review*
Originally the intention was to forget as soon as possible about what happened in the past three months and to move on with our new isp. To our regret, Leaseweb has besides the overall lack of service in the past months found it neccessary to kill our network connection without notice a day prior to the ending of our contract. Eventhough the impact is minimal, this gesture speaks for itself.
*Ordering a Server*
Having been a leaseweb customer directly and indirectly for several years in theyre budget segment we to be fairly honnest have rarely had any trouble ordering, nor have we had any trouble with the delivery of the purchased servers.
We experienced differently when ordering the following :
Dell Poweredge 1950
2x Quad Core Xeon L5320
16 GB DDR2
4 x 300GB SAS
raid 1+0
IP KVM card
1 x 100Mbps Full-Duplex
10 Mbps (95%) bandwith
SLA : Best Effort
OS : Debian
Ordered 09/30/2008 - payment sent immediatly
summary of the communication exchange ...
Prepaid for 1 year: EUR 19xx.
HP server provisioned on Apr 18, but with wrong hardware: KVM not working, and RAID controller can't do JBOD.
After slow and lengthy email exchange, they agreed to swap it with a Dell that's supposed to fix these hardware problems. Price would remain the same.
Dell server provisioned on May 18, but again RAID controller can't do JBOD. And access to KVM is not provided.
And they want to charge me another EUR 19xx for this replacement server!
Immediately emailed them about these 3 problems, but it's been 4 days and haven't heard a word from them.
I recently ordered a HP ProLiant DL180 with LeaseWeb. During pre-sales communication on April 3rd I was told that the KVM card that comes with DL180 is buggy and I won't be able to use it until HP fixes it. Considering the "strategic partnership" between LeaseWeb and HP, I thought they'd fix the problem quickly, so I went ahead and ordered the server anyway. Now it's been 3 weeks and still no word on the fix. Anyone else with a DL180 in the same situation?
View 12 Replies View RelatedI want to share my history/review with leaseweb.com..
I needed a quick setup server for a Windows Media Services service, I have several servers at softlayer.com but I decided to test one of the most famous European providers leaseweb.com .
So I talked with their sales and told that I need a 24 hour setup server, I wanted only that. So the sales quickly make pay for 6 months of an express windows server. No problem until now.
24 hours later I contacted their sales, and they said that my server would be provider today or maybe tomorrow (48 hours later!)
1 day later I contacted leaseweb and they said that they didn't have any stock of hardware to make the server.
2 days after the order on this day morning I contacted their sales and setup team again and they said to me that my server would be delivered before the end of the day.
At the end of that day I contacted their sales and setup team AGAIN and they said to me that they don't have stock of windows 2008 or windows 2003 standard (? WTF ?), I talked with them for more than half an hour.
They wanted to give me for the delay a cheaper server with a windows server 2003 WEB. WHAT? A windows that don't even support windows media services and a cheaper server for their mistake?
I asked if I waited one more time if they would be able to setup any server with windows 2008 or windows 2003 standard, the answer was "we don't know"..
So let’s resume, leaseweb only works from 9am to 5.30pm European time, they can spend 4 days without hardware or windows stock ( how is that possible ) and they want to apologize with a cheaper server with a cheaper windows...
....
So to any of you that have servers at leasewed.com , what will happen to you when some part of your server stop working?? You will have to wait more than 4 days for hardware stock, some days because of your windows licenses and some more weeks for support??
....
I would recommend anyone to pay more for a good company, not this companies that only can support your server 5 days a week for some hours a day.
I have asked for a refund at leaseweb.com let’s see if that refund comes or not, maybe in 6 weeks?
A thread titled "Leaseweb.com is very very bad!" has been closed recently "by request".
Don't know what it means. Kind of censorship?
Whatever, I'm going to tell you how they are good at Leaseweb:
They have no dectection of duplicated IPs, so they let you configure an IP belonging to somebody else on your interfaces.
If, evently, the problem is detected (somebody else complaining), instead of pulling the plug, they send you a mail, kindly asking you to remove the offending IP.
So they are very good at Leaseweb. They forgive your errors and let you experiment with the network.
And what about "somebody else" having his web site down during several days waiting for you to correct your mistakes?
is there any one that have used LEASEWEB? Im gonna start buying a dedi server from them and I want to know if its an seriuos company..
View 14 Replies View RelatedIs there anyone here using leaseweb? Was hoping I can get a user who is using their server to give me their IP to check out the speed. I prefer to get real user's ip rather than IPs provider by the provider to ensure I get the real picture.
View 2 Replies View RelatedI have my dedicated solutions in leaseweb from couple of years and i am intrested in moving now to swiftway because of prices and the fact that's .nl too.
Anyone can say anything about current swiftway network? is it stable? any downtimes? what about latency? I will see big diffrence between lw and swiftway?
We ordered dedicated server on leaseweb in beginning of April 2007. We are small company so selected most cheap of available solutions. All what we needed is some reliable network and hardware for our services, to make it stable for our customers. I paid from my personal Visa, it seems it was a mistake and we needed more reliable way to pay to Leaseweb, anyway I think this is not related to problems we experienced. It was agreed that Leaseweb will charge us automatically at the beginning of every month, using same card.
Everything was just fine for several months. We received invoices by email, I checked bank records periodically and made sure card is billed. First alarm came at the beginning of October 2007, when I received odd email from Leaseweb re: Final Payment Reminder marked as URGENT. I checked bank records and found that we are actually charged for this. I contacted Leaseweb and asked what's happened (ts #302732). Reply was very short: "Apologies. Please ignore the reminder. It has been paid". Well, fine, we understand, such things may happen sometimes, no problem. So we forgot about this small incident.
Next one happened early December 2007. Same situation, but this time nobody billed the card. Requested Leaseweb again, answer was "Unfortunately this seems a little error from our side. Please ignore the reminder as it has been successfully debited." (ts #321403).Well, okay.
But it happened again in beginning of January 2008. This time I sent short message like "guys, tired from your small errors", nobody replied, but issue was resolved.
When it happened next time in March, I ignored it (not specially, just missed the mail).
It seems issue was resolved, however, and charge was made.
All the above cannot be considered as a serious problem, just some unpleasant and alarming thing. Real problems started in beginning of May 2008, when my card became expired. Leaseweb administration informed me they are not able to bill me anymore, and asked for wire transfer. I updated Financial section in SSC with new card info and asked to repeat the bill with these ones because I have no chance to send wire transfer by 9th of May. They said ok (ts #374569). No more questions or requests from Leaseweb.
19th May our server got down without any visible reason. When I contacted Leaseweb, they said I didn't pay invoice, and if my card info was changed why I didn't send new credentials to them etc. I replied "how so, I updated SSC, I informed you, you said ok" etc. No reply. Then 21th May they restored the service and sent apologies(ts #374569). I think it is not necessary to explain how much fun we had in these 2 days. We had to urgently restore sever on our local network that is not reliable enough but better than nothing. Switching DNS, payment processors, setup of app and DB etc. But we didn't complain. I decided there is a part of my fault here, I didn't performed necessary actions in advance. So we just moved everything back, and forgot about the issue, and were hopeful our problems with leaseweb will not happen earlier than card is expired next time. But we were wrong.
7th June server was disconnected again, with no any alert, notification or even invoice.
Just disconnected. More than, when we checked it, we found that our IPs are used by another server already. I sent quite angry mail to Leaseweb, we started to restore server from backup and damn Leaseweb. 17th June (! in 10 days, can anyone imagine?) they wrote:
"Your server has been decommisionned by accident. We can offer you 1
month for free if you want for a new server with the same
specifications." (ts #374569)
No comments, except that we refused the offer. Our losses only on refunds and CHBs are much greater than "1 month for free", not counting other losses that we cannot estimate in money yet. But even if these guys by some miracle suggested to compensate all the damage, it would not change anything. Idea of use dedicated server is service stability.
But stability is just not possible with these Leaseweb terrorists. Nobody knows what bomb they will blow up in another couple of months.
In summary, I think people who works with Leaseweb take significant risk for their business. I'm just hopeful this story will help to make right decision for some people.
In January I ordered a server with them, knowing that their support isn't the "best".
The server info ended in spam folder, but that isn't their fault I guess. They advertise that every server comes with 2 IPs, however you only get 1. Until you request that 2nd IP. However, when you call them out of working hours, they tell you that you have to pay 135 euro (about 200 USD), great I will wait for tomorrow then. So the day after I called them again. The person I talked with, was very friendly and started to work on it. About 5 hours later I received an email with the second IP information. I added it, but it didn't get assigned. I rebooted the server etc. Still no 2nd IP. It was already 'after working hours' so I had to wait again, because I wasn't going to pay 200$ for an IP. The day after the guy on the phone tells me they assigned me an IP that was already assigned to another customer (lol)..... Ok, so I asked him if I could get a different IP than I was supposed to get. (Now I had to fix my DNS settings also, but o well....). The new IP info arrived in my inbox about 80 minutes after the call this time. After rebooting the server everything ran flawlessly. I manage my own servers, so I didn't contact their support again.
On the 21st of february, I called their administration about cancelling the server (they had a new offer, which suited me better & because I only wanted a fast network for this server, I didn't care about their support), I was told that if I submitted their cancellation form the same day or the day after, It would be taken care of before the end of the month. So I filled it in and sent it to them on the day after (22 february).
Today I called their administration to check if everything went ok (I didn't want to order the new server & pay the old one at the same time). I was told: No, it isn't cancelled. She checked that my email was there & indeed it was sent to them. She then asked me if I could wait a minute, so she could ask someone else what to do. She told me that she would assign me to a sales guy, who would be able to tell me more about it. He told me that the cancellation has to be done X days in advance. Which I did, then he said: It has to be done a month up front. I asked him why I was told that it would be cancelled on the 22 of february, but now I had to cancel it the 1st of february. He said it was a mistake. There was "nothing" he could do (or wanted to do). I don't have the time do anything about it, so I'll let it be and just pay for another crappy month.
Great, now I'm fed up another month with their server. What if I didn't call them today? I would have had 2 servers with them & they would have, the only thing they want: Money.
Wherever Leaseweb offers or offered colocation or dedication the computer floors are always overheated. Prevention of Power failure is reduced to the absolute minimum. This month they had problems again in their socalled own datacenter. Nobody ever mentioned that the center they use in Haarlem Holland is not even theirs. The problem occured again when we were looking for a provider, beginning of this month. We all know when the temp goes up on the floor, the server goes down: laws of nature!
View 5 Replies View RelatedI went through the purchase process and leaseweb answered any questions I had quickly and was always there for me until they recieved my money. I did make a mistake ordering a server that I knew very little about *I definitely chose wrong box)> I understand its not their fault, but it looks like they could have came up with a solution like they did when I was trying to purchase server (Had VAT issues they fixed very quickly. Its been 3 days and 4-5 emails and they have not reponded to even one of them. Its a shame too, as I had herd good things about the company.
View 6 Replies View RelatedLeaseweb very very slow?
just me?
2 dedis... and both with problems... anyone?
I ordered a dedicated server from them 31st of August. The server was delivered about 36 hours after my payment, which is OK.
However, the root password in the email I received from them didn't work. I instantly mailed them back, and it took about 12 hours for them to fix the problem.
After logging in, I noticed that my server wasn't running Debian, which I specifically requested, but CentOS. I instantly emailed them back, and asked them to reinstall Debian. It took them about 8 hours to ask for my root password, which I of course had changed by then. I replied with the right password, but up until this moment, I haven't received another email from LW telling me what they are planning to do with this problem.
I know, you don't get any proper support from LW without paying hundreds of dollars for SLA, but this goes way beyond my imagination. After all, I haven't received what I ordered. They really should support AT LEAST that, right?
I'm going to ask for a full refund tomorrow, if they haven't fixed the problem by then. Never gonna go with LW again.