Non Contract Email

Jan 19, 2009

I know there are a bazillion email only services out there (constant contact), however, they all require a monthly contract, which I am not interested in, as I only send my newsletters every three months or so (to about 2500 people).

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Monthly Or Contract

Mar 3, 2008

Is it important to have the option to pay monthly or are you happy with term contracts, as long as the price and service standards are there?

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Where To Sell My Hosting Contract

May 20, 2008

I have about a year left on my contract with Lunarpages and would like to sell it (at a discount to what I paid for it). Where's the best place to post this kind of thing?

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Contract Problems With Full Control

Jan 28, 2009

I have a situation with Full Control that may be of interest to professionals who are considering doing business with this hosting company. As VP of Operations and the head of technologies for a startup firm I chose Full Control Networks after some research to host several virtual machines for the company's clients. I filled out a contract with them and things proceeded well for some time. They are a bit pricey, but the service and performance were overall good, so I didn't mind paying a little extra out of our budget. The problem came after the company I was working for started to run into cash flow problems, and after having some paychecks delayed I decided to move on. A few months later I started to receive calls from my former company's clients saying that they were unable to contact the company and that they were worried about their sites and data hosted on the virtual machines at Full Control. I called Full Control as a courtesy to the former clients, whom I had maintained good relationships with, however I was informed that I was no longer on the 'authorized contact list' by request of my former employer and could no longer be given information about the accounts. I asked if I could at least be told if the account was current, and they finally told me that it was up to date. I told the former clients that they were probably ok for the moment, but that was the extent that I could be of assistance. About a month and a half later I receive a call from Full Control asking to be paid for past due balances, and was informed that all servers had been taken off-line. I told them that I was no longer associated with the company and as they were aware had been removed from the 'authorized contact list'. Their reply was that I had signed the contract and that if I did not pay it, the bill would go into collections, and I would be on the hook. After trying to contact my former employer to no avail, I re-contacted a couple of the former clients that had first contacted me with concerns. They said that they had recently been on their sites but could no longer access them, and what could we do to correct the situation. I asked them if they would be willing to pay for their share of the past due balance, and they both said they would. I called Full Control back and said that if they want to divide the bill into the separate machine accounts, that I could get them paid for those portions of the bill (about a third of outstanding) that the former clients are willing to pay for, that I may be able to bring the other former clients on-board and then they could persue my former employer for the remainder. They demanded payment in full, or it was going to collection. So...

A. It was a contract with a corporation and I was 'unauthorized' and taken off of the email list for billing by request of the corporate president, until suddenly there was an unpaid balance whereupon I was 're-instated' as a responsible party because my name was on the contract under the company name.

B. I have been trying to help all involved by getting them partially paid for the balance due and in the process provide them with on-going revenue from those customers for probably years to come. In addition I had already started a new account with Full Control via my own company, which would likely grow to a good number of virtual machines and always be paid on time. Currently an unlikely scenario.

C. Not only will they never collect a penny by going to collections, but there is a real possibility that all parties will have to pay legal expenses to hash it out. (I keep counsel on retainer, and the former clients are attorneys themselves.)

I am still hoping for reason to prevail, and will post the outcome when it is settled. Until then, If you are a technology officer for a company, and are not prepared to pay your company's bills after you have left the company; Do Not sign a contract with Full Control.

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Leaseweb Off My Server When Not Yet Finish Contract

Aug 18, 2008

My website: downarchive.com - it's wearez site and hosted leaseweb.

Yesterday. My server was downtime to today! We contact leaseweb and they said: "we delete my server" ... when my contract not yet finish.. (8/27/08 it's finish

My database - My source - script - website was delete!

I sundenly!

... Next. I trying contact leaseweb once more time but they didn't take phone !

What's are they doing? I didn't know!

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Offering Hosting As Part Of A Web Design Contract

Dec 24, 2007

Are there any web designers/developers who offer hosting to their clients as part of their website creation package. I am toying with the idea of only creating websites for people who host with me. I currently have a colo server, but only use it for personal things. So I have no experience with the needs and demands of clients in regards to hosting. What are some of your experiences with hosting for clients? Is it worth it?

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1 Year Contract For IP Transit, Have You Gotten Setup Fees Waived

Jul 4, 2008

I might end up colocating at a datacenter which serves as a POP for cogent, however the setup fee is $1,000 for this (they already have their own fiber in their building).

Have you ever gotten the setup fee waived before or any tips on negotiating these kinds of things. I don't know if its upto the sales guy to make the call or not.

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Plesk 12.x / Linux :: Not Able To Send Email To Another Email On Same VPS With External MX Record

May 28, 2015

I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.

It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?

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Postfix Recieving Email For Deleted Email Address

Jul 18, 2009

I had a email address I deleted on my server (postfix on Debian 4), but to my surprise the server still recieves email for the address!

(I have manually tried sending a email to the address and it comes througt).

I have deleted the address from the /etc/postfix/virtual file and restarted postfix.
What could I have forgotten?

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Free Email - Lot Of Space And Email Boxes Involved

Feb 13, 2007

One of my customers asked me if is possible technically to offer free email services.

Since he's going to launch a big portal he want to offer such things later, for all users.

Now, there are problems as:
a) if there is any possibility to compress emails similar with GMAIL or YahooMail or so, because i can't imagine the email is uncompressed

b) how can be handled email boxes over multiple (mail ?) servers if the HDD space needed would be larger than for one server HDD ?

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Email Issue: Local Users Can Not Email Each Other

Oct 27, 2009

I am having an email issue and I can not resolve. I am hoping for some assisstance here.

One of my local clients are not able to email each other in their office. (About 10 employess I believe)

They are using Outlook mail client, and using ISP's SMTP server. They are able to send/recieve email to other users externally, but not intenally.

Using webmail works perfectly fine.

I spoke with my host and the said everything is working fine. I checked with the ISP to see if they are blocking the IP address on the SMTP server. They said they were not.

I have a personal account on the same server and tried to send email to another local email account, and it did not work either. Tried to send email to my clients email and they did not recieve anything.

I am on the same ISP as my client, so Im still not sure if its the ISP or not.

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Email Piping Returns A Bounced Email

May 19, 2007

I setup mail piping with Exim so that e-mails sent to a specific account be forwarded to my PHP script. It's not working properly, because when I send a mail to this account, it's bounced by the mailer daemon:

Code:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/user/public_html/support/parse.php
generated by support@mydomain.com
local delivery failed
In my /etc/valiases/domain.com file I have:

Code:
support@mydomain.com: "|/home/user/public_html/support/parse.php"
*: :blackhole:

What can be causing the error?

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Email Being Sent To Non Existent Email Addresses

Mar 11, 2008

On one my servers, I'm receiving hundreds of spam emails that are clogging up the email queue to email addresses that do not exist.

For instance domain.com, I would get

bob@domain.com
liz@domain.com
325235@domain.com

You get the picture. How do I setup my server so that if there isn't an email address setup the email automatically gets deleted instead of trying to attempt to deliver it?

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Email Issues When Email Is On Another Server

Jun 30, 2007

I have a client who has his own hosting account, and wants to leave his e-mail on his own hosting account, but his website on my hosting account.

On his own hosting he has created a sub domain called shop, and pointed its A record to the IP address of my server. On my server I've setup his domain name, and created the sub domain shop. That all works fine.

The problem I have is that the site under the shop domain needs to send an e-mail to sales@hisdomain.com. Now my server thinks the main domain is setup on my server, so it sends the e-mail to itself.

I'm justing wondering how I can get the server to point the mails back to his hosting?

A previous host I've used said they had to add the domain as a remote domain on the server, then they had to make some changes to /etc/localdomains because I was getting errors trying to send mails to the address.

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Acc Can Send Email Cannot Receive Email

Dec 11, 2007

A email account can send email, but cannot receive email, why? How do I know the answer why?

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Sending Email To Another Server When The Email Address Domain Is On This Server

Jun 24, 2008

I currently have a domain on Server 1 (Linux, Apache, Ubuntu, Matrix control panel).

This server does not have any spam filter, so I have moved all the email accounts to Server 2 (Linux, Apache, Fedora Core, Plesk) which does have a brilliant spam filter; and have changed the DNS record for mail.domain.com to the IP address for Server 2.

Emails are being successfully received on Server 2.

On Server 1, when an email is sent through SMTP to an address at that domain, it does not send it to Server 2, it gets delivered to the hosting account for the domain on Server 1. So what I am guessing is happening is that Server 1 detects the domain has an account on the server, and instead of looking up the DNS info for that domain, just assumes it is on Server 1.

What I need to do, is force Server 1 to send email for that domain to Server 2. Is this possible, and if so, how can it be achieved? If more info about the server is required for a solution please let me know and I'll provide what I can.

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Email/PTR

Jul 9, 2009

I have a Windoze box with three ip addresses and running Mailenable Professional as the mail server software. I do not run any DNS, rather I set up the domain to point to my server at the registrar. All of a sudden I'm getting returned mail, "This server requires PTR for unauthenticated connections". When I run the diagnostics on the mail server it says that none of my ip addresses have reverse dns....... I'm confused, what do I need to do at the registar and server level to feel joy again?

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Mainly Used For Email/ftp..

Apr 9, 2009

I've searched around on the forums and it's really confusing to choose a host. I was wondering if you could pls recommend me a host...

The system will have about 20 users and each user should have about 4-500mb space for email. FTP will be used fairly often too with file sizes up to a few hundred mb. The website won't take up much space.

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Email In Mac

Feb 28, 2008

i have a client that has configurated his email in Windows/Outlook and it works perfectly..

the problem is that, when he configurates it from a Mac, he can recieve emails but he cant send..

its the same internet connection..

My question... Is there anything else that he has to configurate in Mac that he doesnt in windows?

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VPS Email

Sep 10, 2008

What is more recomended. Using a hosted service such as Google Apps or using the VPS server for email?

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VPS And Email

Sep 24, 2007

VPS I want to use to send out newsletters to my customers.

For sure, this is no spamming, but I know that some companies out there are sensitive to a lot of emails. Therefore I am looking for a company who will talk to me first if they have any concerns and who will not suspend my account the rambo way ;-)

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Email

Dec 16, 2008

We have been using ************ for about 6months now and have had an ok experience on their windows servers.. But recently we have been getting delayed emails, coming in between 5 minutes to 10 hours after an order has been submitted. We have submitted several help tickets. They say what email is having trouble and its all of them, they say we will check on it and then nothing, its sporatic but sometimes its totally unacceptable.

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Email Using BCC

Jul 29, 2008

PROBLEM: Emails sent via BCC end up with the TO: field empty and some servers reject the emails if the TO: field is empty."

Hi folks, I recently moved from a certain provider who had raised their rates twice in one year (and some of you know who I'm talking about). I moved to another provider for my dedicated server, but now have a problem with email I send from my forum. I run a discussion forum and sometimes need to send notices to my members. I use an admin "control panel" in the forum software (similar to THIS forum). I send the emails out via BCC, but there is a place to put a default address, such as "members@myforum.com" . With my previous server, when I would send those out via BCC and the received emails would have the default address in the TO: field. However, since moving to the new server, the emails no longer have the default address and instead the TO: field is blank when people receive the emails. The problem is, some people
s servers require someting in the TO: field or they reject the email.

Assuming this is a server problem (mail server configuration?) does nayone have any ideas what the propblem might be? I'm using the exact same software as I used on the old server where things worked properly.

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RFC DNS- Email

May 25, 2007

The reply my reseller gave me was as follows........

the domain overseas does not have the correct RFC dns entrys hence our mailserver will NOT accept NOR deliver email to it or accept from it. This may have not been an issue where you previously hosted due to the fact that they most likely used an insecure setup for the mail server. This issue is closed

-------------------------------

My customer can email his customers in china / russia just fine... but when they email him they get bounced back...

I do not understand RFC?

This customer has had different email problems with all of the 3 hosts he has been with. His last host mail worked fine 80% of the time, and he left because their servers were always down...

why mail from bk.ru eavangard.ru and tmag.com.cn and even yahoo.co.in

would be bounced back to the senders?

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Email PHP

Jul 13, 2007

I have apache running on my Ded Server with mysql and PHP, but when someone registers they dont get an email. Is there a email system i have to setup? So my website sends emails?

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