I am using Kayako 2.3.5, have noticed that there is a lot of invalid addresses subscribed to my announcement. So everytime I add in an announcement, there would be hundreds of invalid emails returning. Anyone know where to check this subscription email list and how to clear those invalid ones?
View 1 RepliesI had a Windows 2003 running as a shared server using PHP with Windows SMTP, there seemed to be a script with vulnerability for spammers to use for blasting. Anyway to track which domain and which script does that? Or anyway to configure such that the SMTP maybe install different SMTP that would track this better rather than the default SMTP?
View 4 Replies View RelatedSince the entirety of Kayako's SQL services including their forum, helpdesk, etc, all now appear to have conveniently gone offline I thought I'd ask here for some help.
Has anyone had an error like this before with eSupport?
"PHP Fatal error: ERROR: Could not insert all templates. - in C:Inetpubwwwrootsetupstepssetup_step5.php on line 32"
Obviously it's encoded so I haven't got a clue what's happening on line 32. The rest of the install seems to have gone quite smoothly after some initial issues with PHP.
well we are reseller with some dozens of site...
we use squirell mail for mails for all the sites hosted with us..or the cpanel...
the problem lately is that
our sites mail.............all sites hosted with us are getting hundreds of spams every day..mails of all sites seems similar...
even if we create a new site in our account..a brand new site starts getting hundreds of spam mails..
so it has made things very difficult...
most of mail seems normal with normal names and normal subject like hello...
so it is making things very difficult ..
we feel that ip of server has been targeted by spammers..
Kayako and WHMCS
I am planning on purchasing Kayako Support Suite.
where to purchase a kayako license for support suite for cheap? Currently i'm looking at [url]
Also is it legal to transfer a kayako license from one company to another?
I'm receiving over 25 000 emails all the time... Someone from italy spamming emails, spam is not being sent from mine server but they are spoofing mine site as the sending domain so it looks like its comming from me, getting the bounce notices all the time... it also load my cpus more than a bit.
View 3 Replies View RelatedI'm using kayako live response and i have about 4 staff members using the win app right now only 2, and my WHM service status is saying that my system is using almost 100% RAM....
View 14 Replies View RelatedThis security flaw came to light at the end of October and I didn't find it posted already so thought it worth mentioning having tested the helpdesks for some sites that we use and found them to be at risk.
D
etails and a demo exploit URL can be found at url]
For anyone who doesn't know, XSS flaws that allow execution of arbitrary javascript can be exploited easily and without user knowledge to obtain information such as login details or session IDs. This could happen in various ways, including visiting an unrelated page with a simple URL that redirects to the vulnerable URL and then back again. Tools such as NoScript for FireFox may help protect against this on the client side.
I saw some spams and I try to remove them on my cPanel server from WHM > Mail Queue
Message 1MFr0q-0001cK-TV is locked
Message 1MGJLb-0001UL-4y is locked
Message 1MGIqC-00036q-7v is locked
Message 1MGIvk-00044Q-5r is locked
Message 1MGJpk-0003fU-5K is locked
Message 1MGJK9-00015D-US is locked
Message 1MGJhL-00006a-Mh is locked
Message 1MGHK4-0004e6-60 is locked
Message 1MFrD4-0002Up-OX is locked
I can't seem to remove them. What's the way to kill them at once?
I have recently leased Kayako support suite and I have not been able to get email piping to work. They have asked several times for the root password of my dedicated server and I have denied it. They now tell me they cannot help me if I do not provide them with the password. I find this very ridiculous since I know it is not safe to give that password. Is it advisable to give them the password and then change it after they get kayako working? What risks would I be going through?
View 7 Replies View Relatedi get a server from limestone networks after two days they send me mail bulk mailDescription: Bulk mail complaints- #1 and charged me $25 for this as a penalty, even i have not even hosted a domain on server or even not send any email from there, how they will charge i dont understand that. i take there server with the hels of this forum.
View 14 Replies View RelatedI have registered a domain and bought hosting with 1and1 last year for 60$/year. They have my paypal id and deduct the fee. How can I cancel the subscription as I have no luck with this domain and hosting?
View 13 Replies View RelatedI understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
View 1 Replies View RelatedI have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
I want to change subscription from vmtraininginstitute.com to vmtechnosys.com. How can i do?
View 1 Replies View RelatedI have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
View 2 Replies View RelatedI have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
PRODUCT, VERSION, VERSION OF MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.0.9, Windows Server 2012
PROBLEM DESCRIPTION: I have an application that uses customer prefixes ex. user1.domain.com, user2.domain.com. The application exists in one plesk subscription (with exclusive IP), the sales site (www) exists on another subscription on the same server (different IP - shared). On a previous version of plesk (9.5 I believe) I was able to easily point the www prefix to another subscription/domain on the same server. In Plesk 11 it won't let me do that ... when I try to create a "www" alias for the intended subscription I get the error message "Error: Wrong prefix for domain alias".
EXPECTED RESULT: Some option to allow me to point the www prefix to another subscription on same server.
For the application's subscription, the DNS is hosted within plesk, for the intended www subscription the DNS is hosted at godaddy. I don't think any of that makes a difference but mentioned anyways.
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
View 1 Replies View RelatedI'm using plesk with PBAS to provision subscriptions.I have it set to allow all users all applications in their permissions.However, on all the subscriptions, under the "General" -> "Customize" -> "Applications" tab, it always has the checkbox: "Provide only applications that I select" checked, so they can't see any applications.How can I get the checkbox unselected for every subscription (and any new subscriptions) ?
View 8 Replies View RelatedText when you click Add New Database gives this error
subscription is Administrator
When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account..
if it is based on per website, that means if a customer create 100 website under one subscription....and per php max memory is 256m, that means they will be using max. 256mx100...is that correct?
Is there any way to do resource throttling by subscription?What I would like to do is limit the CPU resources to all of the subscriptions equally, as some subscriptions are eating away the CPU all the time.
Version Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0
OS Debian 7.7
I get a mail that my subscription term is about to expire. In Plesk panel I can see this is for 27.02, but I don't see how to extend/renew it.
View 10 Replies View Related