Host For Magento- Crucial Or The Planet
Jul 17, 2008
We are building a new shopping cart for our ecommerce site and plan to use magento. As I understand it magneto is and incredible cart but also a resource hog that doesn’t work well with $10-20 a month shared hosting.
We have narrowed it down to two options.
The $100 a month plan from crucial. Which is still shared but it is limited. I think they split the server below into ten virtual servers and each virtual server has 5 users. I like them because they seem to be interested in optimizing the server environment for use with magento .
[url]Quad Core Intel Xeon Harpertown 3.0 GHz
16 GB fully buffered DDR-2 RAM
Fully redundant RAID-10 disk array
1000 Mbps network port uplink switch
The other option is a fully dedicated server from the planet. . The people building our site recommend this option because it is dedicated.
They have a dedicated sever with the specs below for $147 with the promo code DX
[url]
Package name- Dual Xeon 2.8 - IDE
Harddrive-2 x 80 GB IDE/SATA HDD
RAM-2 GB
Bandwith-2500 GB
5 IPs
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Feb 27, 2009
Anyone knows if crucial.com.au is really Crucial Paradigm? I placed an order on this website for a VPS for a customer of mine on 19th, paid the invoice on the same day using PayPal, but my order was never setup. 2 days ago I submitted a Support ticket but they still don't answer it. It's now over 1 week since I ordered. Just a warning to anyone considering this company.
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May 22, 2009
Crucial Hosting portrays their business to very customer service oriented.
I found their service to be horrible. They take forever to respond to a ticket. Then they respond by asking you to open another ticket.
Their on-line help is week and their tech support people are just rude and un-helpful. After all that when you try to cancel they just basically force you to have to dispute the charges.
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Sep 19, 2008
Has anyone else had a real issue with Crucial Paradim and some of their business practices? We started a VPS there for a project that was time sensitive, we had issues from the start with not only the control panel but support as well. You send a support issue in, it get's picked up by someone and then pitched off to someone else to resolve.
Needless to say the original issue that should have been resolved by the first tech ended up getting touched by 4 techs and took several hours to fix. We ended up going with Linode.com which has worked from signup without any issues at all and yet Crucial Paradim refuses to cancel the account or offer a refund above 30% of the month we paid for, even though all of the issues were due to their CP software and support, and we used their service for 4hrs at the most....out of a whole month!
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Jul 8, 2009
I too am having an awful time with Crucial (crucialwebhost.com). I've been with them for three months and each month there has been a server issues that cause my sites to not function. They use Softlayer so you would think it would be better.
When I report problems I feel as though I am being stalled. Some of their people are really good but others just don't want to be there (you can tell) it's a flip of the coin.
Right now my sites have been down for days.
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Feb 23, 2009
I have build one site on Crucial Paradigm web hosting at one year ago.Now,I will say,Crucial Paradigm web hosting is very perfect,this include two section,service and hosting.
Crucial Paradigm service is Professional and Efficient.When I encounter difficulties at anytime,I only need to submit one Support Tickets，this problem will resolve timely.Perfect Customer Service is very important for user,Crucial Paradigm works fine at everytime.
Crucial Paradigm hosting is stability and high-performance.Every PHP or CGI script will be running well.And,Crucial Paradigm allow SSH access and offer static IP for web hosting.I have recieved the notice when server will updated at eachtimes.I don't found Crucial Paradigm hosting is break without notice.
Overall Crucial Paradigm is one relied and high-performance hosting company.
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Jul 10, 2008
Crucial Paradigm – First 3 week review
Before going to CP I contacted the owner on here on WHT and asked him some pre sale questions. He was very helpful and informative and he didn’t care how many questions I had.
After signing up with the hosting my account was created instantly and I was ready to go. Then I downloaded the free WHMCS that I got from CP and my hosting was already up and ready to sell. Since signing up with CP I have already sold so much hosting just by marketing their features on my website.
The support team is very fast and informative. The first time I sent in a ticket I expected to wait until a couple of hours later or even a day, I had a reply in under 30 minutes. My issues have always been resolved within a hours even if they happen at 3 a.m. Support is one of the main things I look for in a hosting provider and this company surely provides that.
The servers are amazing, they are configured with many different features and add-ons.
Part of picking my reseller I wanted to make sure I found a host with at least fantastico and other basic cpanel things but CP had the latest MySQL and PHP which is great. It also comes with Ruby on Rails which a lot of customers enjoy having. This has really been one of my key marketing tools.
Like most people think that the most important thing about finding a host is finding one that will not have data loss. Their servers are RAID protected on 7 different discs, this is very re-assuring. I also like the instant back ups they offer which makes it easy to maintain your own back ups.
In all I have to say this is the best host I have ever used I hope to be a long time client. I would just like to thank CP and their support team for such a great experience so far, and especially for migrating all of my 131 accounts manually.
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Mar 4, 2008
First off, thanks to all you folks at Web Hosting Talk forums for helping a newbie like me in taking the fist step towards an online presence. The inputs of members on WHT have been not only helpful but also educating and informative.
Would like to specially thank Jedito and Aussie Bob for their time and assistance as well.
I have now decided to go for Shared Hosting with Crucial Paradigm.
Ijan who goes by the nickname CrucialP has been very kind and has given a huge discount for the first year, considering this is for a uni project. He has patiently replied to all my queries that I have been bombarding him with. Ranging from the real silly ones, right to the technical queries that deal with the uni project.
Most of the questions were, more because I am new to this and apprehensive in taking the next step, which is, choosing the “right” host.
What was surprising, besides the huge discount that brought a big smile on my face, was that once I registered on the Crucial Paradigm website (which was last evening at 5:30pm), they already set up my account and sent me details/password/access etc. before I even made the payment.
Since I already had a domain name registered with Answerable, I made the Name Server changes this morning. I instantly got my splash page up and running.
I thought this would take anywhere between 24 – 48 hours so was surprised to see it happen instantly.
So far, it’s been great dealing with Crucial Paradigm. Thanks Ijan/CrucialP.
I hope to keep posting here in between uni assignments and tinkering with websites to see how this goes further.
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Oct 1, 2008
Uptime/A+
Functionality/A-
Speed/A+
Support/B
Support Response Time/A+
Support response time is in minutes. Just like Support everywhere, reading ticket histories gets overlooked, so you often have to repeat entries. Keep entries short to aid reading comprehension. Even at "B," Support is the best I've encountered in seven years and about a dozen hosts.
Gopikrishnan in Support is superb - actually agrees with my tickets, and when the problem can't be corrected, satisfies me with a valid technical reason and suggests a workaround.
After upgrades to cPanel, Horde is initially problematic - you have to reset an option or two and sending email may not work at first.
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Oct 31, 2008
recommend a webhosting provider that is able to host Magento shopping cart?
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Jan 4, 2009
i just sign up for geekstorage.com i want to host my magento online store but since they dont provide one click install for magento i am abit lost i dont no how to install it? so if any of you know any easy way to install it in geekstorage.com
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Jan 14, 2009
After a few threads on Web Hosting Talk, I have decided to go with Magento eCommerce CMS because it is powerful and I like it
The only thing I am looking for is a host that will support it and that will let me either upgrade to a VPS, or straight to a Dedicated Server (or maybe even a co-location).
Because I am a startup business, the costs need to be low (yes, I know good hosting doesn't come cheap and I know I need to put into consideration SSL).
1 major thing. It NEEDS to be in the UK.
I was chatting to one of Rackspace UKs live help support people and they priced their entry level server at "£255 - £355 per month", which being a startup is a bit of a hefty price.
So, how do you think I should start? Shared, VPS or straight to dedicated?
Also, what UK hosts do you recommend?
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Nov 7, 2008
It has to have SSH + Dedicated IP...
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Dec 16, 2008
Can we see some hosts come forward, whom support Magento and they have servers in any part of Europe? (I already know about the wiki Magento-Hosts list but I do not think that list can keep itself up to date). So including that list but not limited to. Let's see our own list now.
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Apr 17, 2008
an affordable web hosting (around $20 monthly) which offers support for MagentoCommerce and also has reseller hosting. I am very interested in trying MediaTemple Grid service but apart from that they don't offer reseller hosting.
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Jul 31, 2014
I'm running a single Magento website with only around 150 products, and very low traffic, on a VPS with 2 Cores and 4GB of ram. However I am getting constant warning emails about high Apache Memory usage and High CPU usage.
The server and site were working fine, however since the server failed (Power cut on upgrade at the hosts end) and we rebuilt the website I'm getting these warnings, my host said it is just the website and the server needed upgrading... to which I did (server was a 1 core 2GB ram server). However since I've upgraded I'm still getting these warning emails.
Here is the latest one: URL...
Code:
4951 apache 20 0 441m 137m 6556 S 0.0 3.6 2:28.77 httpd
4952 apache 20 0 443m 139m 7168 S 0.0 3.6 2:43.72 httpd
7377 apache 20 0 358m 54m 6576 S 0.0 1.4 1:25.76 httpd
7692 apache 20 0 433m 129m 6588 S 0.0 3.4 1:20.64 httpd
[code]....
I'm really new to VPS's and plesk so I'm wondering what I can do to try and track down what is causing these high usage as I'm 100% certain the site was fine before. The server has default build both before and after the fail.
Server Information:
OSCentOS 6.5 (Final)
Panel version11.5.30 Update #47
2 Cores
4GB Ram
Are there any tools within plesk that I can use to see what is causing these issues? It's making the website load extremely slow.
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Jun 12, 2008
I want to share my recent experience with the Magento installation.
I tried to install Magento on my basic Goddady Hosting but it failed because the zend and PHP version is too hold.
I tried as well to install on one of my other customer hosting (1and1.fr)
And after a long time of uploading all the files and configuring the .htaccess files, It failed when I was on the almost last step : database information.
So I finally found a better hosting solution for Magento which works good.
This is the link for the tutorial how to set up your Magento Store
tutorial-installation-magento
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May 19, 2015
When I try to install Magento 1.9.1.1 I get the error message;Error: Installation of magento at http://mydomain.com/ failed. Non-zero exit status returned by script.Can't seem to get any more information into what might be causing this issue...
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Oct 11, 2014
I am trying to install a magento on Plesk Version 12.0.18 Update #19 / CentOS Linux 7.0.1406 (Core).
Plesk is reporting that it cant install magento because php-mcrypt is missing. So I tried the following:
Code:
1) rpm -ivh [URL] ....
2) yum update
3) yum install php-mcrypt
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: ftp.plusline.de
* epel: mirror.23media.de
* extras: ftp.plusline.de
* updates: mirror.netcologne.de
[Code] ......
What can i do to install mcrypt without breaking other dependencies ?
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Jul 21, 2008
Wich is the most adequate hosting plan to install a Magento E-Commerce Online Store with:
Number of products: 100 to 300
Number os Visitor / Moth: 10.000 to 80.000
I will need a Shared Accout, VPS, or Dedicated Server?
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Mar 18, 2015
I used the search function. Im USING UBUNTU NOT CENTOS!
I set up an virtual ubuntu Server on a Proxmox Root. I used the .iso from plesk.
Now when i tried to start installing magento, there is the message, that there is no mcrypt installed.
I installed it using php5-mcrypt its done and i can see the folders and also te mcrypt.so and so on.
When i tried to install atomic there is the message that redhead is not available at /etc/readhead...
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Nov 6, 2009
is there anybody out there with a rave review and different experience than the rest of us are having?
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Jul 18, 2008
I've been waiting to get a server for a long time. On Monday, I went ahead and ordered a server from The Planet. 20 minutes later, I decided for the money I might as well upgrade my package a little bit (from $180 to $220). So I chatted with one of the sales representatives (Ryan B to be exact) and was told my first order was canceled and that the second server was ordered. $197 was charged for the first order and today, 5 days later, has yet to be refunded.
I found out on Tuesday that I'm being laid off on August 22. With this information, I immediately canceled my second order with The Planet, knowing I wouldn't be able to pay it monthly. I was told the order was canceled (the server was never setup) and I also asked about my first order. They said it had been canceled and I should be getting the refund shortly. That was Tuesday afternoon. I contacted them on Wednesday and again they said I should be getting the money soon. It's a simple credit card charge back, it can be done instantly. It's now Friday afternoon, almost 5 days since I ordered my first server and the money (totaling $443) still hasn't been refunded. Is this normal...? I really could use that money...
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Mar 13, 2008
In general, which of those is the best in hardware and bandiwdth, and in support?
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Apr 28, 2009
I was hosted with these guys for well over 2 years, and was spending on average more than $2,000.00 a month for servers.
I had slowly grown to well over 10 boxes, and was definately on my way. then one day I get a spam complaint that one of my serves was casing complaints. So I checked it out, and asked for the complaints to be relayed so I would have record of it..... nothing.... I responded and even tried to call, but at that point they had sent me a tciket stating.
We have recieved well ofer 1000 spam complaints from a server you lease with us, per out TOS we are terminating ALL OF YOUR SERVERS, and you have 15 days to remove the data!
WOW... there was no ability to have them terminate that server, they simply said NO your account will be terminated (all of your servers) and you will be banned from The Planet!
When I tried to call they said your not allowed to speak with the abuse dept, again I tried contacting my account manager, and he said he checked into it and only saw a few complaints, and didn;t understand why they were doing this... In short I barely got moved over to another provideer before they shut me down completely..... They did however offer one course of action... you could turn your dedicated server clients over to us so they dont have to move! THEY ACTUALLY SAID THIS!
I at that point made the move and then they hit my credit card for another month well short of 20 days before a bill would even be due.. I had to file charges at the local courthouse to get this reversed.
My advice, if you host at the planet dont send mail. get another server provider for mail, these guys are *&^)(* and they don;t care about shutting you down no matter what you spend with them, on top of that they will try to scarf your clients up if they can, after they leave you high and dry....
Anyone else have issues like this with anyone else. I want to compile a list of providers that do business like this so I can avoid them.
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Oct 2, 2009
I've had my servers with The Planet for years. Used to be really happy with them. Ever since the merger, they seem to have deteriorated over time. Recently, I find the level of support to have become poor.
The redeeming quality is that they have had outstanding uptime over all of these years, and they are always there if you need them in a true emergency - in other words, they always pick up the phone.
I need a company that is comparable in their level of staffing and resources. Who out there is comparable, yet providing better support and overall attitude these days and for the long-haul?
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Jun 18, 2009
I currently have a colocation solution with The Planet. How do they stack up against the competition for price and reliability?
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Oct 1, 2008
The Planet used to be great. All the people that made them great left for softlayer.
The Planet support now runs the gamut from mediocre to bad. But their billing policies are atrocious. They add charges to your service without you ordering it. They promise to refund you but don't. And when you cancel, they bill you anyway. When you call, they will admit their mistake. They will claim to refund you, but then don't.
It's a nightmare. So far Softlayer is as good or even better than The Planet used to be.
When you cancel with The Planet, make sure to change your credit card number so they can't charge you. If you are contemplating hosting with them, don't. Everything good you heard about them was true, but only because of the people who left for Softlayer.
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Jun 11, 2008
My firewalls block IP's from multiple failed login attempts. The FW on one server has been blocking someone from The Planet. My servers are at GNAX, so why is someone from TP trying to get in?
This is what the system emails tell me:
IP: 70.87.XX.X (2.27.XXXX.static.theplanet.com)
Failures: 5 (sshd)
Interval: 95 seconds
Blocked: Yes
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Jul 13, 2008
As those who read my previous thread (or helped me on it -- thank you!) know, I've been looking at upgrading to a new server at the Planet. I've been very happy with the service at the Planet. I ended up with a quote on a Xeon 3040/2 GB of RAM/2x 250 GB hard disks/RHEL 5/10 usable IPs/cPanel+Fantastico and the Planet's standard "built in support" monitoring, escalation procedure, automated OS updates, etc. for $174/month and no setup.
That sounds decent enough, but I keep reading this forum and seeing good things about SoftLayer over and above the Planet. Should I consider moving? Anyone care to say what is better about SoftLayer? Anyone know of any cons to moving? I was inclined not to really shop around since the Planet has been good, but I don't want to be foolish and I by the sounds of some of those reviewing them, it sounds like SoftLayer's support is worth switching for.
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