FSCKVPS Account Suspended (Stay Away From Paypal Subscriptions With Them)
Oct 23, 2009
Hi all. If you are a FSCKVPS member then be aware that you should NOT pay your invoices using their Paypal subscriptions.
Here's my story: My first monthly payment I made using a regular Paypal payment. Everything was ok. So I created a subscription the next month and was immediately billed by Paypal. Interestingly my invoice was still marked "UNPAYED" in the fsckvps system. So I opened a support ticket (10 days ago now). They forwarded it to their "Billing Level 2" departement and told me that they have problems processing Paypal payments that are subscriptions. Days went by and nothing happened. I received emails that my payment was overdue so I asked them again to please mark the invoice as "PAYED". Nothing happened.
Until yesterday they suspended my account!!! Ever since I'm trying to get my account back online. I even payed the invoice again (!!!) using a regular Paypal payment but that didn't help anything except that I'm paying twice for no service now. Nobody seems to care. I opened another ticket with support, hoping that another departement might be more helpful but the ticket was just again forwarded to "Billing Level 2". There's no phone number or anything to contact them. It's a shame, because I like their service and the technical support personnel has always been a great help to me. But not their billing people.
KHB-300228: Invoice #207287 unpayed?
SFX-669282: URGENT KHB-300228 / Invoice #207287
OCV-518983: Unsuspend suspended Account !!!
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Jan 8, 2009
Trying to access now:
[url]
and receive:
==========
This Account Has Been Suspended
Please contact the billing/support department as soon as possible.
==========
(default cpanel suspended account page)
[url]
I have my backups on rsyncpalace.com, and the servers are online, but something is wrong.
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May 26, 2009
I have a VPS account with WHP which is unmetered monthly transfer and a caped speed at 3 mbps, they saying that you are allowed to use %100 of the cpu:
[url]
My question is what would be a case that they may suspend my account?
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Jul 15, 2008
i just Got VPS from Vps empire , at Sunday
i paid , 5$ via paypal ,
today moring when i wake up
i got this mail from there support ,
Dear Customer,
Due to unlawful activities on your VPS your Services at VPS Empire have been suspended. Please contact our helpdesk at http://www.vpsempire.info for more information. ...
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Oct 28, 2008
My username is getpayd
My shared hosting account was suspended for tos violation (adult content was found..absolutely legal, by the way)
Now all my websites are inaccessible, my control panel doesn't let me in, I cannot get access to my content..
I read your FAQ now, I understand what I did wrong.
"On our shared-hosting it is strictly forbidden to host adult content. This type of content usually generates a lot of traffic and could cause prejudice to our shared hosting clients due to server overusage coming from such websites."
I didn't think my 200 visitors daily put so much loading on your servers but now I see my mistake.
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Jun 10, 2008
I found out why my website has been down for 8 days. I finally contacted someone at UWH and found that someone jacked my domain and spammed. So they suspended my account.
What really pisses me off is David Turner over at UWH has accused me of sending the spam. Even after I told him is was not me, he still accused me of sending the spam and threatened to bill my credit card for the spam fees.
I can tell you the $hit will hit the fan if he charges me anything and he had better stop accusing me of sending spam and appologize and it would be nice if THEY WOULD STOP THE SUSPENSION OF MY ACCOUNT!
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Jun 8, 2008
A week ago i came across a installation of a fake paypal site on a account i am using on cpanel. The site had the latest wordpress installed on it with nothing else.
I would like to know;
How is it possible to access the account to install the paypal site and how can a person prevents this in the future. i came acros the site by accident and cant check on all my clients sites all the time.
Any advice appreciated
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Dec 14, 2007
My host has suspended saying my server was overloaded and sent me a log to my mail and i don't have access to cpanel also. I just have a wordpress blog and when i had contacted host through chat they told some ip might be causing this issue so ban that ip when ur account is unsuspended.
But i am really unaware of how to find which ip is causing this issue as i have little knowledge on analysing logs. Any help regarding this is highly appreciated and please leave your suggestions for me.
I am pasting the logs that were sent by host to me in mail:
Srv PID Acc M CPU SS Req Conn Child Slot Host VHost Request
0-5 22363 32/49/49 K 5.76 2 1695 583.9 0.82 0.82 76.227.169.69
GET /index.php/181/ HTTP/1.1
1-5 22365 81/81/81 W 42.69 3 0 3060.8 2.99 2.99 76.183.97.67
GET /index.php/181/ HTTP/1.1
2-5 22367 87/87/87 K 45.81 2 991 3287.3 3.21 3.21 76.183.97.67
GET /index.php/181/ HTTP/1.1
3-5 22369 2/41/41 K 2.07 8 0 15.3 0.12 0.12 67.87.117.129
GET /wp-content/plugins/postratings/images/stars/rating_half.gi
6-5 22387 0/13/13 W 2.21 57 0 0.0 0.12 0.12 81.22.20.143
GET /index.php/181/ HTTP/1.1
7-5 22388 76/76/76 W 39.94 0 0 2871.9 2.80 2.80 141.153.137.168
GET /index.php/181/ HTTP/1.1
8-5 22396 0/26/26 W 2.46 38 0 0.0 0.34 0.34 127.0.0.1
care.com GET /whm-server-status HTTP/1.0
13-5 22413 0/18/18 W 1.46 44 0 0.0 0.33 0.33 81.22.20.143
GET /index.php/181/ HTTP/1.1
14-5 22414 0/25/25 _ 0.76 55 672 0.0 0.28 0.28 71.77.3.233
GET /wp-content/uploads/2007/12/cup.jpg HTTP/1.1
20-5 22464 2/14/14 K 0.66 8 0 52.5 0.14 0.14 67.87.117.129
GET /wp-content/plugins/postratings/images/loading.gif HTTP/1.1
21-5 22484 0/6/6 _ 1.31 40 329 0.0 0.03 0.03 74.77.10.155
-care.com GET /~realrina/nun.jpg HTTP/1.1
22-5 22510 27/37/37 K 18.07 0 1832 982.5 1.25 1.25 80.195.137.10
GET /index.php/181/ HTTP/1.1
23-5 22523 8/34/34 K 1.76 8 0 94.6 0.30 0.30 67.87.117.129
GET /wp-content/plugins/postratings/images/stars/rating_on.gif
27-5 22540 0/10/10 _ 3.36 39 167 0.0 0.19 0.19 90.192.174.63
GET /wp-content/uploads/2007/10/anand.jpg HTTP/1.1
28-5 22542 1/14/14 K 1.76 8 823 151.9 0.23 0.23 67.87.117.129
GET /wp-content/themes/ProSense%20Redux/images/picture.jpg
HTTP
29-5 23481 0/6/14 _ 0.37 11 2803 0.0 0.11 0.12 82.37.128.175
radio.audio-perfection.co.uk GET /img/player.png HTTP/1.1
30-5 22584 32/44/44 K 15.47 0 1284 989.6 1.06 1.06 80.195.137.10
GET /index.php/181/ HTTP/1.1
31-5 22588 22/25/25 K 5.77 0 751 468.0 0.46 0.46 76.227.169.69
GET /index.php/181/ HTTP/1.1
32-5 23520 0/5/8 _ 0.20 19 414 0.0 0.05 0.09 72.95.237.89 pown.us
GET /images/files/36.jpg HTTP/1.1
33-5 23627 1/6/22 K 0.06 3 967 28.0 0.06 0.35 66.249.65.196
GET /index.php/category/telugu-online-movies/page/4/
HTTP/1.1
36-5 23637 2/3/6 K 0.00 3 37 0.0 0.000 0.03 83.181.190.92 akirad.net
GET /files/color/garland-9bf1a50e/menu-expanded.gif HTTP/1.1
37-5 23673 8/9/16 K 0.49 8 0 126.9 0.20 0.21 67.87.117.129
GET /wp-content/uploads/2007/12/movie_dus_kahaniyaan.jpg HTTP/1
38-5 23674 1/3/10 K 0.00 11 1536 23.0 0.06 0.15 84.57.59.109
teeth-whitening-kit.com GET /affiliate/scripts/sb.php?a_aid=17&a_bid=7
HTTP/1.1
39-5 23690 10/10/22 K 0.99 3 0 35.6 0.03 0.29 83.181.190.92
akirad.net GET /files/color/garland-9bf1a50e/bg-tab.png HTTP/1.1
40-5 23693 0/5/10 _ 0.00 44 1106 0.0 0.04 0.07 67.11.157.83
teeth-whitening-kit.com GET /affiliate/scripts/sb
44-5 23721 1/3/6 K 0.00 8 0 0.4 0.000 0.00 67.87.117.129
GET /wp-content/plugins/share-this/share-icon-16x16.gif HTTP/1.
45-5 - 0/0/3 . 0.00 39 1 0.0 0.00 0.00 83.181.190.92 akirad.net GET
/files/color/garland-9bf1a50e/menu-expanded.gif HTTP/1.1
46-5 - 0/0/5 . 0.22 22 1332 0.0 0.00 0.04 81.22.20.143
GET /index.php/181/ HTTP/1.1
47-5 22780 51/52/52 K 26.66 0 940 1927.2 1.88 1.88 76.183.97.67
GET /index.php/181/ HTTP/1.1
48-5 - 0/0/3 . 0.00 37 6786 0.0 0.00 0.02 81.22.20.143
GET /index.php/181/ HTTP/1.1
51-5 - 0/0/13 . 0.26 35 34109 0.0 0.00 0.06 71.77.3.233
GET /favicon.ico HTTP/1.1
54-5 23746 2/3/3 K 0.51 3 0 0.0 0.02 0.02 83.181.190.92 akirad.net
GET /files/color/garland-9bf1a50e/menu-leaf.gif HTTP/1.1
55-5 23747 0/0/0 W 0.00 20 706795599 0.0 0.00 0.00 81.22.20.143
GET /index.php/181/ HTTP/1.1
56-5 - 0/0/3 . 0.00 16 4868 0.0 0.00 0.00 66.7.206.192
care.com GET /serverstats_inc.php HTTP/1.0
57-5 - 0/0/5 . 0.09 44 0 0.0 0.00 0.01 195.13.38.198 (unavailable)
POST /users_adm/start1.php HTTP/1.1
58-5 - 0/0/1 . 0.00 24 1640 0.0 0.00 0.02 81.22.20.143
GET /index.php/181/ HTTP/1.1
61-5 - 0/0/2 . 0.07 12 10194 0.0 0.00 0.01 172.188.47.93
radio.audio-perfection.co.uk GET /play_wmp.php HTTP/1.1
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Mar 31, 2009
it's FSCKVPS company that down my vps before it's date end .
my vps end date was end at 01/04/2009 , today 31/03/2009 and they down it . when i tell him about this they said that them system remove my accounts because of overdue ended .
i was do invoice for upgrade one of these vps and when i log in to pay them system not accept my credit that i pay with it in the same date in 2CHECKOUT . that mean they was have problem in billing system .
and i was want to let them because of they support that was let the ticket more than 10 hours without response .
at end , they down my vps before it time is finished, they take money to give me vps until 01/04/2009
and they down it before this date and terminate it
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Apr 20, 2009
I was thinking of getting a 512MB VPS from FSCKvps.com
I heard they have great uptime, and I want to host my main domain on it so it will be off from my own servers. However, how does FSCKvps manage to offer such high plans for such low prices? Is there hardware really powerful or do they oversell?
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Oct 20, 2009
We needed a VPS off of our network for our web development portion of our company and so we decided to take advantage of a deal with FSCKVPS. They had an unbelievable special ($7.46 for 512MB). Now I can understand why I am having so many issues but I figured with the good reviews of the past I wouldn't have this many troubles.
First off, when I signed up their web site claims the following information: 70+ Operating System Choices, Remote Desktop Access, and "Rebuilding without having to contact us".
After signing up I soon learn...they only have 5 OS choices, no remote desktop template, and you have to submit a ticket to rebuild because they no longer have a panel for management.
Now since our development project required multiple OS choices and we would like to have had remote desktop for an application I decided to cancel and request a refund based on false advertising the first day of the VPS.
They responded not too long after saying they would take it to the correct department, this was about a month ago. Still no refund, and I even received another bill yesterday.
My tip to them was fix your web site before offering services, after this they removed the 70+ operating systems but they still have Remote Desktop Access and reinstalls without contacting us right on their home page.
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Mar 29, 2009
I have been with FSCK since about Feb 11th. I do not use the server much as far as my website, since I have basically taken it offline for a bit while I get some time and remodel it. I have used the vps for extensive sandbox, and the vps has been online every since I first signed up.
For a value VPS they are great, good price, fast response, and super fast servers.
I just upgraded my plan to the 2nd biggest plan, and I figure I will stay awhile. I am no linux guru, but make do, but this is a completely non managed setup, and they do not offer cpanel or directadmin, so I purchased a license at buycpanel.com for $15/mo.
All and all, a great company, and I would recommend to anybody who can manage a vps, or is willing to learn.
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Jan 3, 2009
I signed up for a personal use VPS with the sister company of VAServ.
I signed up for the £19.90 VPS 1GB Ram - 50GB Space - 850GB Bandwidth package
Network Speed:
Excellent! downloading a 100mb file took me less than 2 minutes on my Virginmedia connection (UK).
Support:
I had a few teething problems, and one incredibly blonde moment! and both tickets we're answered within minutes!!
Server Performance:
The server i'm on has 4 x 2.7 GHZ processors and the VPS just flies! i've only got FTP and E-Mail running on this VPS but it's incredible! no lag's, no problems! only problem I had was the Centos template didn't seem to contain /dev/random /dev/urandom but i've corrected that and asked them to add it to there knowledgebase which i'm sure they will do
For such a low budget brand, I wasn't expecting much - but I was suprised! excellent!
I'll post a follow up in a few weeks
I'll send the URL/IP to the mods for verification.
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Mar 29, 2009
I'll admit it, I am a bit of a geek. As soon as I saw the company name, I knew I had to have a VPS with them!
I have had my VPS since January 20, 2009. At various times it has served my personal websites (which are now sitting on another VPS) and VNC server. At this time, it's once again a VNC server, and is collecting backups from a client site.
I have nothing but good things to say about this company. They have a stunningly large selection of VPS images. Support has been wonderfully fast. I have had had great uptime. And, their price is absolutely terrific.
They were fast to provision, support is quick, price is great, and their name is cool
Of all the value VPS providers I have dealt with, these guys come out #1 or #2. They are great.
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May 10, 2009
I had a client that can no longer afford a dedicated server hes paying for.
Hes been with me for 4 years so I offered to pay for a vps for him for a few months. He had the dedicated server split into 1 linux side and 1 windows side so im going to get 1 linux vps from fsckvps *2gb ram* now im looking for a windows vps that has similar prices as fsckvps because he was only paying 70 per month for the dedi server.
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Oct 8, 2009
1. Month
I used 15 days of godaddy's shared hosting before FsckVPS. Due to unexpected traffic, I had to move to a VPS. So I chose FsckVPS's 512mb packet.
I was very sattisfied with them. Their servers were fast and the VPS got setup in just a few seconds.
The hacking incident happened this month. I was still pleased by the way they handled it. So I decided to stay with them. They decided to give 2 months free after the hacking incident.
2. Month and 3. Month
Everything was very smooth, running perfectly. Servers were still fast after I got switched to a new one after the hacking.
4. Month
This is the second time I paid to FsckVPS and I was pretty happy about it.
Then I have been informed that they will be switching servers. They told that it would take around 4 hours per vps.
So when I noticed that my vps was down for the first time, I didn't react and waited. After being down for about 8 hours, I sent them a ticket. The response came after 4 hours saying that it was now online.
I logged in to my vps and the first thing I noticed was how SLOW it was. After a while, it crashed and I couldn't reach to my vps anymore. I sent a ticket, they reset the server, it got a little better.
This happened about 4 times. Everytime I sent a ticket asking why this is happening, I only received a response saying it is OK now.
After 3 weeks of being like this, I decided to switch to a new VPS provider.
Now I am on my new VPS provider, hoping for better results.
My fsckvps will expire in 4 days and it is still very slow.
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Oct 17, 2009
when I tried to install nginx,but always said:
cannot allocate memory ....
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Oct 13, 2009
I had three VMs with Fsck VPS, dating back to before they got hacked in June. I've been paying the bill since then, I imagined as a kind of insurance, so that I had the VMs handy if I needed to use them in a big hurry. Last week, I tried to log in, and found that my three VMs didn't exist, anymore. As far as I can tell, the VMs haven't existed since the June break-in.
SETUP / PROVISIONING
My first reaction was "They've been billing me for three months, and providing nothing?!??!" I'll be honest, I was pretty tweaked, but after I'd calmed down I decided to see how they handled the situation. So I submitted a ticket asking for an explanation: How long had the machines been down for, and what would it take to get them back up and running?
It took about a day, but we eventually established that VAServ could build three new OpenVZ VMs, and that they would give me three months' credit for those three machines. Since I actually do need the VMs, and I didn't really want to fight about the billing, I decided to go for it. It took another day, but I did get three new machines up and running.
Unfortunately, I do have some complaints about the process, specifically:
- VAServ's technical support is very inconsistent, and different techs seem to have vastly different levels of communications skill and professionality.
- Many of the techs don't seem to bother reading your ticket, beyond the subject. They tend to only be capable of answering the first question in each ticket/email, and they ignore anything else you've asked.
- After the FSCKVPS/VAServ buyout, following the break-in, the HyperVM control panel was disabled. If you need a reboot, or a root password reset, or anything that you can't accomplish yourself by SSHing into the VM, you have to open a ticket. (Seems like a chancy proposition, now, to me.)
REBOOT-AND-PRAY
Today, I started seeing memory allocation errors in running programs. The machine mostly worked, but certain operations (shell scripts, in particular) would error out. I opened a ticket asking for some guidance, and within less than 10 minutes, the VM started rebooting. I got an update about the ticket a few minutes later, and was told that the VM had been reconfigured (increased memory allocation limit) and rebooted.
I was pretty mad about the no-notice reboot. I'd been in the middle of editing a bunch of configuration files, and I lost an hour of work. It just seems so unprofessional and inconsiderate for VAServ's technician to bounce the VM without confirming it with me, first.
I did get an explanation/apology from the tech who rebooted the machine. I asked him to have his supervisor contact me, which took a few hours, but I did hear back. The supervisor wrote:
"...we reboot the vps if we found any VPS out of memory. Normally most of the service stop working or access got killed when VPS is out of memory..."
To me, it sounds like the reboot is a standard procedure for a common problem. Given that kind of environment, it's only natural that the tech's first impulse would be to reboot, given a ticket about memory errors.
At the same time, it's also indicative of a bottom-of-the-barrel service, isn't it?
- Memory problems seem to be common--is that because they're over-subscribed? Does your 512MB allocation mean anything, or is it just talk?
- The staff can't / won't bother to read through a ticket and give it some consideration.
- The staff has an itchy reboot finger. Their first impulse is to power-cycle, rather than to try to understand and fix the issue directly.
FOR THE FUTURE
I do intend to continue using VAServ / FSCKVPS, at least for now. They're really cheap, about $10/month for a 512MB VM, and I can mostly get done with what I need to do. But this is a qualified opinion. I am solely using these VMs for simple R&D projects: Quasi-professional work, stuff that nobody is currently paying me to do.
Given my experiences so far, I would never trust these guys with a real, money-making business project. VAServ / FSCKVPS is suitable for toying around with, or if you're flat broke, but I wouldn't bet my job on them if I could possibly help it.
I'm setting a calendar reminder for myself, right now, to check back in another month or so with an update to this post. Assuming I'm still chugging along with these VMs, I'm going to make a point of posting my impressions on a regular basis.
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Apr 2, 2008
If a hosting company offers both paypal and CC on file (CC on file with auto-subscription/-recurring ability), which payment method do you prefer to use as a customer?
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May 8, 2006
I am looking for a resonably pricing hoster that accepts paypal. I do not own a credit card but do own a bank account. I cannot for the love of me find a hosting company that will accept unverified paypal accounts which is my only method of paying for hosting. Can someone please refer me to a hostign company that actually does take unverified paypal?
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Nov 21, 2005
I'm looking for webhosting and domein registration which I can pay with paypal.
I have an unverified paypal account.
I'd like to be able to add multiple domains to the hosting, and if possible pay per month?
I'd also like to have mod_rewrite installed..
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Apr 9, 2009
I have a few guys that keep spiking to about 30%+ cpu. This is fine if stops after 2 minutes from my tos but it keeps lasting for 30 minutes+ so I manually suspend them for about 10 minutes etc. are there any whmcs programs or addon's or any script in general that will suspend a user for 5 minutes if a large amount of cpu is being used?
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Feb 13, 2009
What's happen with dreamhost payment methods?
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Jan 7, 2008
Paypal started sending me notices that it was unable to connect to my IPN (I'm using modernbill v4) yet I used it without a problem for 3 years.
The sent this message in response to my support inquiry:
I have had the IPN logs checked and show that, on recent transactions, your Web server returned an HTTP 200 OK on some of the transactions. Transactions were pulled from:
Date: Fri, 04 Jan 2008 15:00:09 GMT and Date: Thu, 03 Jan 2008 22:20:48 GMT
The reason that you are receiving the E-mail in question is due to your server not responding with an HTTP 200 OK rsponse. When this happens, the PayPal system attempts to resend the IPN POST for up to four days at which time the E-mail in question is generated to inform the merchant of issues with the IPN script.
This issue is not a PayPal issue, but is rather caused by your server's response to IPN POSTs sent to the IPN Script.
Can someone please help me trace this problem?
This is what my server is using:
Modernbill v4.4 stable
Centos 4.6
CSF Firewall
Cpanel 11
Apache 2.2 / PHP 5.2.5
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Jul 23, 2008
I moved an account over to my VPS and I made a paypal payment and exim blocked it with this error:
rejected after DATA: This message contains a virus or other harmful content (Phishing.Heuristics.Email.SpoofedDomain
Help how do I fix it ?
I checked the IP it was sent from and it belongs to Ebay which is paypal I believe
Running cPanel/WHM
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Jan 12, 2009
is it true that the planet does not accept paypal payments?
i was considering to get a server from them, also management from touchsupport (which is owned by the planet now) they dont accept paypal?
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Oct 5, 2008
I purchase hosting from ipowerweb. I pay through paypal but after 4 day i not recive any mail from there.
Now i contact support they told me payment never apply.
I open dispute in paypal and also send mail about refund to ipowerweb.
they replied this ....
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Jun 11, 2008
Can anyone help me explaining how I could access my sister's paypal account through LINUX VPS (is it possible) from BANGLADESH?
I wanted to buy a VPN but it is more or less the same price for a VPS. So I want to buy a VPS, as some say VPN and VPS works same when you browse internet with specific country IP.
As I'm going to use my sister's paypal account(she lives in UK)I need a IP address from UK, so that paypal doesn't assumes that I'm using it from BANGLADESGH. Can anybody help me with this issue?Please...
Is there is any "web browser" included in LINUX VPS? I mean when I log into my VPS account, can I browse internet just like I do with my local ISP. This all about using the paypal account from Bangladesh and added benefit would be that, I can use this VPS space to host some of my site.
Can anyone suggest what to look for in VPS (LINUX one, as it is cheaper than windows VPS) considering the above issue.
I have some experience with WHM and cPanel. Shall I look for WHM enabled VPS ? Or something else you suggest. What else to look for in VPS hosting or do you suggest any VPS provider from UK?
I need 10 to 15 GB of web space at this moment. If needed I will upgrade it later on to more "disk space" and "RAM".
"BROWSING internet using VPS from BANGLADESH is the main issue here"
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