I've been thinking of getting a budget server/co-location and only host my companies site on the server along with billing software. There will only be 1/2 domains on the server. Software Linux/Apache/Mysql/PHP Control Panel or Not?
So I'm looking for suggestions on what would be the best way to set this up and what services can be excluded to secure the box even more.
I have a virtual dedicated server which i currently host a couple of clients websites on, the control panel i am using is Simple Control Panel.
What i would like is an automated program or script that automatically sets up a users FTP access and creates a directory with a mysql database - I also require it to bill the customer on a monthly basis and if no payment is received from the customer the account then goes offline (but is not deleted)
how i can set this up and what is the best thing to use.
I see it only gives me the option for monthly, quartly, semi-annually, and annually, what if i want the billing cycle to be 2 years and 3 years?
View 6 Replies View Relatedbilling system to control the traffic between router and servers. I thing I need a billing system installed on server with webgui like those used by ISPs but I need it working with paypal and other payment gateways.
The other solution is to use radius server but I will need it working with payment gateways. Can you recommend me a good radiuns server with many options?
For some odd reason 1and1 hasn't billed me yet and it's been beyond the 10 days it usually takes after the invoice. I currently have my billing option set to automatically get billed through Paypal. I emailed them a few times and never got a response. Is anyone else having this problem? I don't want my services to get shut down because they can't bill me.
View 9 Replies View RelatedI am currently using WHMCS and am interested in integrating mobile billing (phone or sms) into my payment options. Does anyone know of a payment process that allows phone billing that can be integrated with WHMCS?
View 2 Replies View RelatedI have sign up for a dedicated server with netdepot in the beginning of the year.
After sign up i ordered an extra hard disk and a raid card.
It was not installed as i was expecting and i ordered a 3 rd hard disk.
The overall installation procedure took some days.
The nightmare is the billing.
I had used a special price with a special discount.
The first billing came without the special price.
The second billing came without the special price and without the special discount.
They forget to charge the 3rd hard disk. I had to remember them to be able to pay for it.
They have double charged the 2nd hard disk and the raid card.
They have refunded it.
2 months after the 3rd disk has been payed they are still asking for the money in spite of all the payments have been done from the same paypal account.
The first payments were not possible to be done by their billing interface which lead to a blank page.
Some of the first tickets opened came blank to me.
In some cases i had to clean the cookies to see something and in other cases that was not enough.
Beware of their billing department.
Diana in particular has asked me 3 times for the payment that was already done. The payment was done after i have remembered them that i have a 3rd hard disk and correct by email by 2 or 3 times the amount to be charged.
I pay after all is clear but 2 months later they were asking again for the same money.
I think that they donīt keep proper records of the received amounts.
They didnīt apologize for the mess.
Just one word of regard for Sailor with whom i have made the purchase agreement and that has at all the times helpfull on solving the things with his company.
The server is nice and the price was ok as well but in 4 years in hosting business i never found such a messy billing department.
I'm really confused about burstable billing. I'm hoping you guys can help me out.
I'm currently with Softlayer and I have two dedicated servers with 2TB of bandwidth a month. So far this has been fine for me.
I'm getting ready to move to a third server and therefore I'm looking at colo space. The problem is that they all seem to charge by the Mbps instead of by the overall bandwidth you use.
The bandwidth here in Austin is expensive (About $200+ per Mbps) and I have no idea how much I'd need.
Here's a sample of the last 7 days of traffic on one of my servers
Any idea how much bandwidth I'd need? Also, are these colos just screwing with me? Should I be able to find a plan that charges me by overall bandwidth instead of using bustable billing?
let's say I tell the hosting company to cancel a server 1 day before the billing date but their policy is 2 days. now as you know i am not that tech savvy so it took a bit of time for to transfer all my files from old to new server (keep in mind the new server is still still with this company) .. as a hosting company would you allow me to cancel the server without billing me?
View 1 Replies View RelatedI have with www.one.com. I cancelled a domain I had with them, but according to ther TOS on their website, that I never received with my initial order!, I was late. So, they charged me for 1 year of contract. After not paying their invoice, they have now charged me another 10 for not paying them. They also somehow threaten me to pay otherwise they will charge me more. What do you think I should do? Is any place I can seek advise? Here is their email:
"Outstanding payment of order no. 1147502.
As of 12/6/08, we have not received payment for the amount outstanding
on your order.
In order not to burden you with further costs, we ask that you pay the
amount as soon as possible. We draw your attention to the fact that you
may incur further costs if the amount is not paid by 12/21/08.
Item description: Amount in GBP:
Balance due for order GBP 22.09
Reminder charge (invoice number 2671362) GBP 10.00
------------------------------------------------------------
New total balance due GBP 32.09"
I see some VPS hosting company provide whm/cpanel for around 10 bucks per month, but after I get that, do I still need to purchase whmcs to take care the billing stuff?
View 14 Replies View RelatedWe just got an invoice from burstnet for a vps server we never ordered. We were out of town since Friday yet this order was placed on sunday August 31st. I tried to cancel but was called a liar and that the charges will stand. Im not paying them for something I did not order in the first place. I was a reseller for them but not anymore.
View 14 Replies View RelatedIm currently having problems installing WHM auto pilot billing software i get this error message Fatal error: Unable to read 5470 bytes in /home/wicksy/public_html/admin/index.php on line 0
i have uploaded all the files to the server, changed all CHMOD to 777 and tried it for a second time and still get the same message, if anyone could help me out that would be great and i will gladly offer them a months free of remote backup to our secure remote backup servers. Or can anyone recommend another good free or cheap billing software to use for the web hosting business?
I just want to use a server for file sharing, it will have nginx and that's it. I'm looking at centos, or freebsd, but I been using centos forever now and I'm not sure how to use freebsd, should I just stay with centos?
Do I tell my hosting provider to just install the OS and give me ssh action and that's it? Don't install any control panels or any other stuff? I want one domain and one subdomain on it though and ftp action.
Hello to all my complaining against theplanet apparently to collect are very good but then you must verify that you leave your card so you make a lio having prepaid card are those that are charged across your bank, the thing that I cancelled the account I am the cancelled without giving me a lot of time and explanation is not fair levied money and then abuse the trust that this company to purchase a dedicated server.
IN SUCH Case thought that if committed a crime because they have demonstrated quite the opposite for being crooks and without any service charge, how I wonder where this money goes ($ 400)?.
I have one server with WSI over 1 month (testing purpose). On Apr 23rd, I asked them to reload Windows Server 2003 Std. They charged $25 OS reload and $25 for Windows license.
On May 01st, I got a new invoice for server fee and $25 for Windows Server 2003 Std license. So, they charged Windows license again.
I contacted their Billing Dept. to correct the invoice so that I can make payment. No one from Billing Dept. responded us. I tried to contact Aaron, who I got server from. Aaron responded us and promised to issue a credit, but I didn't see that. I contacted Aaron again and asking to fix the invoice, but he didn't respond.
On May 10th, I got an overdue notice from their Billing Dept. I contacted them again, but no one responded.
Today, they disconnected my server.
It seems that I'm unable to contact anyone at their Billing Dept.
I can't say that I can recommend CheapVPS's (VAServ) services to anyone. In the end of July, I bought a VPS from them.
Had some initial troubles with the set up - they accidently set up 2 VPS's for me and set the wrong amount of memory, but that was solved by sending a support ticket. Wanted Debian instead of CentOS, another support ticket.
In the end of August, I canceled it - mostly because I didn't need it anymore. However, September already came and I was charged for the VPS. I sent a ticket to their billing department asking for a refund, and they gave it to me, no problem there.
I go on with everyday life, until October comes. I guess I forgot to cancel the PayPal subscription for my VPS because I'm charged for it once again. I promptly cancel the subscription and fire off a support ticket.
This time, they're insanely slow to respond to this. I sent a ticket in on Oct 1. and I get a response on the 8th: they ask me for a PayPal transaction ID. I send it to them, and I haven't received any reply since.
On Oct. 15 I tried adding a new comment to my support ticket, but I still have not received any response.
Today, I try to nag their live chat salesperson and they tell me that they've "added a note on my ticket for the billing department".
I've been a client of fluidhosting for around 2 years.
In terms of support, performance and reliability everything was fine during those years.
Few days ago, on the 14th of march i asked to cancel my account as i wanted to move to a different host because of price issues.
I pay to fluidhosting on monthly basis, each month in advance until the renewal date of the next month.
My renewal date is the 2nd of each month. This means that on the 2/3/09 i paid to fluidhosting until 2/4/09.
On the 14/03/09 , i asked my account to be canceled.
That's where the problems begin...
Fluidhosting says that canceling accounts should be stated --30-- days before the renewal date. This means that you can basically cancel your account ONLY on the day you renew it, and basically, as i see it, they are forcing you to pay for another month.
FH claim it's in their TOS, and indeed it is. Though i can not be sure if it was there 2 years ago or not, but even if so , i find it very unethical they "force" on you to always pay for another month.
I have ihost billing script
1. When I try import accounts from server it takes long time for loading and after that I don't see anything on ihost package and I certainly add package in ihost, you can see this picture:
mo4host.net/upload//uploads/images/mo4host-2d660d7e73.jpg
2. Also I don't see all accounts on server.
3. When I chose account and submit import it also need long time for loading and after that I have this message:
No payment gateways have been configured. Please configure at least one payment gateway, then try again but I certainly configure payment method:
mo4host.net/upload//uploads/images/mo4host-f0c8b2d72f.jpg
I having problem with them particular cancellation.
first, I submit an cancellation form. Then customer service wrote to me to reconsider cancel my server. So I replied my ticket and they also know I having some problem with the server that support department had wrote to me. the next day I managed to solved the problem and replied to them no need their help. A few days later when I log on to the billing system failed due to my e-mail address was not on file. So I wrote the ticket to billing department before THU 9am GMT-5 EST, Friday till sun no responded. So I wrote to support with refer to billing ticket ID and support replied to me most department like billing work only in Mon to Fri 9am to 5pm EST GMT-5. In Monday afternoon, the billing replied said my server is cancel on 07 March 08, no payment due and my billing account closed even my server is still active.
There is nothing I can do about it. If you want detail can check my web site [url]or [url] which the billing department can made this mistake for very long reply time which I not happy wrote to customer service department that I spend a lot of time effort making the server work and also other department for hard work on trying to help me providing better service to me now waiting for their reply.
I decided that you all can look a last minute visit my homepage if not a blink of an eye 7 March 08 my server will be switch off by them.
My contract with Strato-hosting expired three days ago, and two days ago I got an email invoice saying that they had automically renewed my contract for three months. (of which I had no warning) and I owed Ģ53.51. I asked to cancel and they claimed it could only be done at the end of the new three month contract, which would defeat the object of cancellation, because I would still have to pay the bill.
Are they legally allowed to bill me for hosting I neither want nor can afford?
Also, as a last resort, their T&C's say that if you use their hosting for porn they will terminate the contract without notice. If I were to do that, do you think I wouldn't have to pay? I really am desperate here.
I purchased a dedicated server from Iweb back in October, I was paying 134.00 a month, no setup, etc.. After 3 weeks, I decide that a dedicated server is not what I need, and cancel. I attempt to cancel, and basically have to deal with my account manager only, as no one on Live Chat, etc.. can help me for whatever reason. Iweb has a 30 day money back guarantee, I have been waiting nearly 4 weeks for a refund. During this time, I have been getting overdue notices as well as today getting an invoice that I had a "Successful Payment" to Iweb for 134.00$ (the cost of my monthly service.)
I have been in constant contact with my Iweb manager, who is "very disappointed" in the accounting department and will process the refund immediately. Now, he is going to "talk to his boss," to get things sped up.
Today, I log in to web chat to talk to him, and he is "busy," and will call me when the refund is complete.
All in all, the actual web service was good with Iweb, however, their business practices are the worst I have seen thus far. Everything is this round-about procedure which is painful to deal with.
My philosophy is, if I can pay YOU for your services immediately to get started, then YOU can pay ME just as quick. It wasnt like I could get my dedicated server started with a "I'll pay you as soon as accounting writes you check in a few weeks." Extend the same courtesy to me.
Last year I tested out 1&1 for registering two domains. What a mistake.
DNS propagation takes forever. Namecheap and godaddy propagate within minutes.
My experience with billing has been unnerving.
I moved my domains away from 1&1 before the year was up. I was still billed for the renewal. I phoned 1&1 and received an email that my account was canceled & credited.
Low and behold today I received a notice from NCO Financial Systems, a collection agency that 1&1 uses, stating I owe $6.99 plus $18.95 in fees.
Going back over my records (I save everything) I see that the Credit memo I received (as an email attachment) was for only one of the domains. Yes they had billed me for the two domains even though they had been transfered away.
Thus the $6.99 allegedly still owed them.
Today I phoned customer service and explained the situation. The rep seen the invoice (on my account) for the two domains and only the one credit memo yet could not figure out what to do. I explained the situation to him three times clearly and he would take no action. I asked for a supervisor and none could be found. I will have to call back or have them call me.
He said they would not be able to credit my account for the NCO fees of $18.95 for the $6.99 they BILLED ME IN ERROR!
I am waiting to call back to speak with a supervisor.
In my eleven years of hosting this the lamest company I have dealt with. Even dreamhost had better customer service.
Recently noticed this new product from Plesk, that looks like Modernbill, so I was wondering if anybody is currently using it.
If so, would you recommend to have installed it a VPS?
How much does it cost?
I have been in contact with WHMCS but i still cant seem to work it out properly.
What i am trying to achieve is, for not to do prorata billing and for the customer only to pay for what is rest of the month.
AND
to make all due invoices be sent out on the 1st of every month and give customers 5 days to pay the invoice before late fees will be applied.
To get this done can someone tell me what i set these options at please?
Charge Next Month - This section is in the pricing section of the item.
Prorata date - Do i set that if im not going to be doing prorata billing?
Invoice Generation - What day do i set this to to achieve what i want above?
Well let me start by saying I've been a customer of WII for about a year now and have nothing against them. However, i've spent the last 4 weeks trying to contact them .... NO ONE is ever there and no response from anyone on here or via suppoort or phone ...
I put a credit card on there and moved the charge from the cc to myp aypal (had live subsccription) ...
it ended up charging both paypal AND my card and i've asked for 3 weeks to get the credit back ... i've basiccall been double charged and NO ONE answers
anyone know of a way to contact them
After signing up with zone, setup was delayed but support staff added 5 Gigs of storage to compensate. Thank you for that.
After almost 4 weeks of back and forth with support (we have the managed package), we are still not able to get emails delivered to Hotmail's Inbox. Sean & team have tried a few tweaks but email is still not getting through but end up in the junk folder.
At this point, the VPS is of no use to us since we cannot get emails delivered to Hotmail's Inbox (and many members have registered for newsletters using a Hotmail account).
I understand that Zone is to supply a fully managed VPS and they have. Everything works except getting emails through to Hotmail. We have left voicemails and support tickets to Sean (and billing) asking to see if they can make an exception for our special case and do a pro-rated refund for us (there are 5 months left and the first month was all trying to get the Hotmail issue resolved). But voicemails and support tickets have gone unanswered for a few days. Anyone else seeing this delay in reply from the Zone?
Stay Fair Away From any FDC Services!
as an Internet marketer I have several servers, With several different companies and data centers. one of our main servers has been with FDC
We decided to choose them because they're pricing is fairly cheap shortly after getting services we experienced down times, almost on a daily basis ranging from 10 minutes to several hours. we debated leaving them many times but we had many files/websites/tools running on the server and really didn't have time to move every thing over to a different server.
Anyways today i wake up to find out our services were suspended for non payment. so i contact support about the issue asking what i owe and why i didn't receive notice before hand, apparently we didn't pay for 4 months. i spoke to them and informed them that we have not received any invoices and are bill is set to auto renew so this should not have happened.
i went ahead and asked if i could pay half of the invoice today and the rest in the a week, they said no i have to pay the full $1,075. Being with them for over a year i feel that that it was unreasonable for them not to help us out has it was there billing issue that cause this situation in the first place.
Over all even if i didn't experience this billing issue we were planing on move services elsewhere. anytime they do maintenance all servers go down and it happens very often.
Moral of the story is you get what you pay for stay FAR away from FDC
I just got hit with a whopping bill by my provider, and noticed they charged almost twice the bandwidth I was showing in my Cacti graphs.
I looked at the graphs they provided, and it seems that rather than averaging in/out bandwidth on the swich port, as the default Cacti installation does, they were treating in and out as separate switchports and totalling the bandwidth (at least I think that's what's going on).
Just wondering if this is a standard practice among providers. Attached are my and my provider's graphs.
I've been with these guys for years and never had this problem, until I had a big spike in incoming bandwidth which apparently skewed the usage. Prior to this, overrage charges have always matched bw shown in my Cacti graphs.
for setup and configuration instructions for setting up mail server on a Fedora Core 6 server. I googled it and most of the links are described with steps while installing OS, but i need to configure a mail server on a server where my site is already running.
View 1 Replies View RelatedAs my clients' needs expand, they're asking for chroot ssh/sftp setup. I'm currently on a dedicated Linux setup but don't really have the time to set up a whole new box with full virtualization or investigate a full chroot solution (baby on the way), and to be honest it would be less hassle to move to a new provider than worry about down time with sites.
What I'm looking for:
- linux hosting
- hosting for 30+ accounts, some with several domains
- at least 6 IP addresses for SSL certs
- each account in a full chroot environment (ssh/sftp/ftp) so they can't poke around each others' files, or each account set up in a virtual machine setup (ie: openvz)
- maildir
- spamassassin
- php 5, mysql, perl 5.8.8
- suexec apache would be nice