Plesk 12.x / Windows :: Transport And Curl Errors For Personal FTP Repository Settings

Oct 10, 2014

When I try to reset the Personal FTP Repository setting in Backup Manager, I get "Transport error: unable to list directory: Curl error: Failure when receiving data from the peer"

I've read a solution to this issue for Plesk for Linux, but not for Windows. I have my FTP server setup for FTPS (require explicit FTP over TLS) and when I put the correct information in each box, I get this error. In the meantime, the current settings (for standard FTP) are incorrect.

Obviously the most important this is to correct the Transport and Curl errors, but if I'm unable to do so, how do you clear the current setting? There doesn't seem to be a way to do it...

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Plesk 11.x / Windows :: Personal FTP Repository Settings - Cannot Parse Hostname

Feb 2, 2014

Current Version Installed :Parallels Plesk Panel 11.5.30 Update #31
Problem: When username have @ like : myuser@mydomain.com

Steps : When configure the setting all go right (test to validate setting is ok too) , but when Scheduled Backup Settings using Personal FTP Repository cannot connect for server because the url use 2 @ like error message below.

Error Message :
Cannot parse output file 'ftp://bk@mydomain.com@mydomain.com/' [Invalid URI: Can not parse the hostname.]

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Plesk 12.x / Linux :: Personal FTP Repository - Transport Error

Feb 21, 2015

I want to backup my server, but i get always error, when i want to save my Personal FTP Repository. I get following error:

Transport error: unable to list directory: Curl error: FTP: weird server reply

What is the reason?

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Plesk 12.x / Linux :: 12.0.8 - Personal FTP Backup Repository Settings Option Gone

Sep 24, 2014

My IP address has changed on my personal FTP backup Repository. I can't find the settings option to update it to the new IP address anywhere.

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Plesk 11.x / Linux :: 11.5.30 Repository Error - Transport Error - Unable To List Directory - Curl Error

Jun 29, 2013

After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:

Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...

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Plesk 11.x / Windows :: Personal Repository Creation Hangs?

Dec 10, 2013

new server, windows 2012 dataserver R2.

I set up the personal repository info and on save it hangs. Manual ftp to that other server works. Adding :21 to the address does not work.

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Plesk 12.x / Windows :: Password Useless For Personal FTP Repository Backed Up ZIP Files

Jul 15, 2015

If I go into the Backup Manager, then click the "Personal FTP Repository", then click "Personal FTP Repository Settings", at the bottom it asks for a password and says how important it is to use a password.

So, I specify a password, then successfully do a backup to a remote FTP site.

But when I examine the backup.zip file at the remote FTP site, it a plain ZIP file that you can open without any password!!!

How is this secure, what's the point of asking us to specify a password when it's not used to password lock the backed up ZIP file?

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Plesk 11.x / Linux :: Personal FTP Repository Backup Failures

Jun 27, 2014

After starting back up in plesk 11.5 I get this error after some time...

Code:

Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-06-27-025357.825', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319

[Code] ....

The backup was stored in Server Repository and was also uploaded to ftp....

Backup file size in server repository : 169 MB
In personal repository showed in plesk :169 MB
File size shown in FTP in backup server : 169.08MB

Then why does the error occur ?

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Plesk 12.x / Linux :: Difference Between Server And Personal FTP Repository?

Mar 27, 2015

I want to restore a database from my repository. In the backup manager (root) I have Server repository & Personal FTP Repository. The personal repository I set to backup every day. The server repository I don't know where to set the backup option. There seems to be some random backups every 2 weeks or so.

In the personal ftp repository I have the backups of the last 7 days as tar files. When I want to radio button "Selected objects" it can not me highlighted. I am on plesk 12.0.18. (I ticked "Restore this backup despite the fact that it does not have a valid signature")In the server depository the files are .xml and there I can select what to restore but the backups are not current. I need the database from yesterday.How can I make my personal backups selectable?

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Plesk 12.x / Linux :: Backup To Personal FTP Repository Using FTPS

Sep 18, 2014

The Problem:
I'm trying to set up an automatic backup to an ftp server using ftps (as configured in the personal ftp repository).
Copying the files fails however.

The things I checked:
The Plesk management website can't show the target folder's contents.
The only error I get is Error-Code "1".
The ftp server (a synology NAS) logs the ftp access: Credentials are correct, session is terminated after transferring 0 Bytes.
Each failed backup leaves a 0-Byte .tar file on the Backup folder.
If I disable ftps and go with plain ftp, everything works just fine.

Our previous generation Plesks (v11 and lower) can utilize ftps for backup (to the same ftp server) without a hitch.

Additional considerations:
Since the WebServer is on a hosted machine and file transfer has to be done across the internet, unsecured transport is not an option.

I have virtually zero Linux experience

[System Information]
Plesk Version: 12.0.8 Update #18
Operating System: Ubuntu 12.04.5 LTS

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Plesk 12.x / Linux :: Backup Personal FTP Repository Not Working

Jul 1, 2014

Can ftp to the FTP server from the command line without any problem.

get / put / ls etc all work.

Configure Plesk Backup Personal FTP repository with same server / username / password.

Get the following messages in Plesk:

Warning: Unable to display the list of backups. Please check the personal FTP repository settings.

When I attempt an FTP backup I get:

The backup was not created. Download the log file View the log Close this message

Can't upload file 'backup_info_1406281533.xml' to ftp. Error code: 1

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Plesk 12.x / Linux :: Backup Personal FTP Repository Error

Jun 29, 2014

I'm recieving the following error

"Transport error: unable to list directory: Curl error: Couldn't connect to server".

This happens when I enter ftp settings for the Personal FTP Repository. I'm sure the ftp server is fine. I have it already set on other domains. It connects backs-up just fine.

I've noticed two things when connecting to the FTP server it automatically issues PASV and does nothing else. It also connects using the secondary ip which I guessing it should. Micro Update 5 is installed.

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Plesk 11.x / Linux :: Cannot Set Personal FTP Repository For Backup In Another Server

Dec 29, 2014

I have 2 identical servers: I'm trying to do backups from server1 to server2 and from server2 to server1.

In every server I setup a subscription just for storing backups.

If I configure Personal FTP Repository from server1 to server1 - the same server - it works (it gives a warning: backup on the same server is not safe).

If I try to configure Personal FTP Repository from server1 to server2 and vice versa, it gives me the following error:

Transport error: unable to list directory: Curl error: FTP: couldn't retrieve (RETR failed) the specified file

If I try to give a different password, it tells that the password is wrong: this means that server1 is able to connect to server2 and the ports are well configured (I hope).

If I connect in active mode from my PC with Filezilla to server1 or server2, same username and password, it works!

I'm not able to configure Personal FTP Repository and to backup to another server.

S.O.: CentOS 6.5 (Final)
Plesk: 12.0.18 Update #30

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Plesk 12.x / Linux :: Personal FTP Repository Fails But Active FTP Works

Oct 21, 2014

I'm using Plesk 12.0.18 on a virtual container powered by Parallels Virtuozzo Containers, and I cannot get the FTP (personal repository) working.In my settings, I've unchecked Passive mode (as the VPS is configured with the Virtuozzo firewall) yet Plesk still seems to test the connection with passive mode, which I know will fail. However active FTP on the command-line works fine.

My settings:
Host: ftp.hidrive.strato.com
Directory: /users/xxx/plesk_backups
FTP username: xxx
Password: xxx
Passive mode: UNCHECKED
FTPS: UNCHECKED

Saving the repository fails with (after a hang): Transport error: unable to list directory: Curl error: Couldn't connect to server
If the "directory" doesn't exist on the FTP server it fails immediately, so the connection is working, and it seems to be on the "dir/ls" command that it fails - which is a symptom it's using Passive mode.

According to the Panel log file, Plesk issues the below command:

[21-Oct-2014 02:53:55 America/Chicago] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://xxx@ftp.hidrive.strato.com/users/xxx/plesk_backups' '--use-ftp-passive-mode' failed with code 125.

Note the "--use-ftp-passive-mode" even though "passive mode" is UNCHECKED in the UI.

From a terminal:

# ftp ftp.hidrive.strato.com
Connected to ftp.hidrive.strato.com (85.214.3.73).
220 Another visitor. Stay a while...
Name (ftp.hidrive.strato.com:root): xxx
331 FTP login okay, send password.
Password:
230 User logged in, proceed.

[code].....

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Plesk 12.x / Windows :: Cannot Configure FTP Repository

Jun 17, 2015

am trying to configure the repository to go the my FTP server at the home office. The home office is running Cerberus FTP server. From the remote server i can log into FTP from the command line and use WinSCP to login using sftp with no problem. When i try going through the repository page it just hangs. I have tried the passiv option as well. Is seems to hang at the LIST -a command. Here is the cerberus log below.

2015/06/17 19:11:07 [226] [FTPUSER] 230 Password Ok, User logged in
2015/06/17 19:11:07 [226] [FTPUSER] PBSZ 0
2015/06/17 19:11:07 [226] [FTPUSER] 200 PBSZ=0

[Code].....

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Error: Cannot Retrieve Repository Metadata (repomd.xml) For Repository: Plesk

Dec 15, 2008

when I run this command show me some errors what should I do?
# yum update

Loading "fastestmirror" plugin
Loading mirror speeds from cached hostfile
* plesk: www.atomicorp.com
* extras: mirrors.portafixe.com
* updates: mirrors.portafixe.com
* base: mirrors.portafixe.com
* addons: mirrors.portafixe.com[url]
[Errno 14] HTTP Error 404: Not Found

Trying other mirror.
Error: Cannot retrieve repository metadata (repomd.xml) for repository: plesk. Please verify its path and try again

I have Linux with Plesk.

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Plesk 11.x / Windows :: Restore Database From Server Repository Zip

May 2, 2013

I have daily backups for all accounts setup on our Plesk 11 server and was wondering how I would go about restoring a single database from the backup manager? I could restore the entire zip file, but that would make a mess of any other databases which of course isn't optimal. I see if I download a client's zip file that within the zip_file/databases/db_name there is another zip file which contains a tmp file which for a MySQL database it looks fairly standard, for MSSQL it looks to be in their format but is this what's really necessary? Can I even use those tmp files to restore manually through the Backup Manager -> Database Backup Repository? Why isn't there a simple way for a client to restore a database with the existing backups?

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Plesk 11.x / Windows :: Out Of Memory Error When Restoring Database From Repository

Jun 13, 2014

I'm trying to restore a 600MB database which was uploaded to the repository in plesk. This database backup did NOT originate from this server, but rather I'm attempting to overwrite a blank database that was created with the same name via plesk.

The site is one of our web-spaces (not a customer subscription) so I am logged in as the plesk administrator.

System Info:
Plesk 11.5
Windows 2008 R2 (64Bit)
3GB RAM
MySQL 5.1

Full Error: dbbackup failed: Unable to restore database 'databasename' Exception of type 'System.OutOfMemoryException' was thrown.

I have tried altering the php.ini the PHP settings of the site (even though I'm logged in as the adminsitrator) as well as the php.ini of: C:ParallelsPleskadminphp.ini

memory_limit=2048M

It fails with the error after about 1GB of RAM usage on the server.

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Plesk 11.x / Windows :: FTP Backup Failed - CURL Timeout Error

May 28, 2014

I'm having this issue when trying to set automatic backups to a separate server:

Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...

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Plesk 11.x / Windows :: Internal Error - Unable To Access File Sharing Repository With Admin

Jun 22, 2014

We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password

This happen since we do the update to the new version 11.5.30 ...

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 11.x / Windows :: CURL Error Description - Transfer Closed With Outstanding Read Data Remaining

Jul 10, 2014

I get a notification email...

Code: Unable to update . An error occurred while processing your key. You can try updating it later.

So I log into Plesk license management and click 'Retrieve Keys'. The following message is displayed:

Code:

Unable to connect to license server [URL] ....
cURL error description: transfer closed with outstanding read data remaining(18)

There are posts about the curl error on other sites, but they all seem to be from developers and the solution is to program cUrl differently, so as a Plesk user this option obviously isn't open to me.

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Plesk 12.x / Windows :: PHP Errors In WordPress

Mar 26, 2015

I moved from one.com where my domain was hosted to strato, where I have a Windows Server 2012 r2 running Plesk 12.The problem is that wordpress is not working properly.one of my installations is accessable, the other isn't!The one that I can access, is working so far, as soon as I install a plugin for price tables and insert the shortcode to one of my pages, I get an "500 Internal Server Error". When I'm doing that on the server I'm seeing this error: "...httpdo cswp-contentpluginspricing-table able-templates td-grayprice_table.php on line 22"

As soon as I remove it and do it with another one, I get an error with an other file!So I guess the problem is not Wordpress but some missing php features, right?Do I need to activate or install some php extensions?

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Plesk 11.x / Windows :: PHP Settings Not Taking Effect

Jul 31, 2014

Problem:

- I make changes to the PHP settings but they don't seem to take effect. I even had tried making the changes in the php.ini file, but some of the changes here don't take effect either. I have found similiar posts, but resolutions that work. I have restarted the IIS service after the changes, but this did not change the results I see in phpinfo();.

Examples of Changes Not Taking Effect:

- I changed "error_log" in PHP Settings. phpinfo showed no value for error_log. I changed error_log in php.ini and the change took effect for both local and global.
- memory_limit is set to 128M in php.ini. It shows as 32M for local and 128M for global with phpinfo(). No matter what I change this to (some value, "-1", default) in 'PHP Settings', the value does not change for local.
- The same problem with 'memory_limit' also occurs for post_max_size.
- PHP 5.2 and 5.4 are installed. If I change the version under the 'General' tab, it stays as 5.2.17 in phpinfo().
- I have changed the error_log setting in php.ini and 'PHP Settings', but still nothing is logged in the error_log file with safe_mode on or off (set to local directory). There is a note out there saying that with PHP 5.2, safe_mode on will not write to file.
- I have performed IIS Restarts, but this did not make any settings take effect.
- I also have tried changing PHP settings under the 'general' and "PHP Settings' tab, both under the website area and the advanced options->Website Scripting and Security. So the 'website' settings would be specific for the website and under 'Website Scripting and Security' would be for the webspace. Changing in either location does not make a difference.

Other Note
- I discovered this, because a client was getting a 501 when performing a post, which also sent an email. If he attached a file larger than 7MB to his form, the code would fail with a 501 error. After investigating, the "To" field was blank if a person attached a file larger than 7MB. Defnitely seems to be a memory issue. But since no log file, nor will my settings take effect, I have not been able to resolve this.

PLESK Version
- 11.0.9 Update #62 on Windows 2008 and IIS is the web server.

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Plesk 11.x / Windows :: Firewall Settings Required

Jun 24, 2013

It looks like a change was made to the firewall settings (I think this was done by .net microsoft patch).I have manually added mysql-nt to the firewall ruleset, and this has allowed MySql to talk to the application. (Wordpress websites are now working)I still get the same error when i try to log in to the control panel.

ERROR: PleskMainDBException
MySQL server has gone away

0: common_func.php3:637
reconnect()
1: common_func.php3:600
db_connect()
2: auth.php3:134

Is there a list of firewall rules that need to be in place to allow Plesk to work?

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Plesk 11.x / Windows :: PHP Errors Log / Display In PHP 5.4.15 FastCGI

Jan 24, 2014

I have Plesk 11.0.9 From Godaddy.

I have a problem in PHP Errors Log/Display in PHP 5.4.15 FastCGI

In my configuration "C:Program Files (x86)ParallelsPleskAdditionalPleskPHP54php.ini"

error_reporting = E_ALL & ~E_NOTICE
display_errors = On
display_startup_errors = On
log_errors = On
log_errors_max_len = 1024

In my Plesk Web Panel Settings For the domain

error_reporting 32767 <- For 5.4.x
display_errors on
log_errors on

I made a PHP error in test file

Code:

<?php
echo eeeee;
?>

It should give me error in line 2 [ Display & Log ] the error. but it don't do anyone of them it gave me 500 Internal Server Error and it's not logging the error to the directories

C:inetpubvhostsDomain.comstatisticslogs
OR
C:Program Files (x86)ParallelsPleskadminlogsphp_error.log

C:Program Files (x86)ParallelsPleskadminlogsphp_error.log <--- Successfully logging Errors Like
[14-Dec-2013 13:12:07 UTC] rrdtool execution failed: ERROR: fetching cdp from rra

But don't logging the websites errors....

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Plesk 11.x / Windows :: Error When Reconfiguring Website Settings

May 3, 2013

I wanted to select I want PHP 5.4 instead of 5.3 and to disable AWStats for the domain. This is what I got :-(

Error: Unable to reconfigure Web server: websrvmng failed: Filename: Error: Cannot add duplicate collection entry of type 'add' with unique key attribute 'name' set to 'Perl-CGI-pl' In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.IAppHostElementCollection.AddElement(IAppHostElement pElement, Int32 cPosition) at Microsoft.Web.Administration.ConfigurationElementCollectionBase`1.Add(T element) at HandlerCollection.AddRange(List`1 ) at IIS7Handlers.enable(IIS7Handlers* , set<enum IHandlers::HandlerType,std::less<enum IHandlers::HandlerType>,std::allocator<enum IHandlers::HandlerType> >* types, Boolean disableOther)

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Plesk 11.x / Windows :: Thunderbird 24.0 Outgoing Mail Settings

Oct 9, 2013

Incoming mail on several devices with various operating systems gives me no trouble at all. However I can not find the right settings for outgoing mail for Thunderbird 24.0.

For incoming mail I noticed I had to submit mail.<name>.be and port 143, no authentication and non-encrypted password. And it works.

For outgoing mail server I've tried a lot of options:

mail.<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
smtp.<name>.be , all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.
<name>.be, all ports tested, all authentication options, and with both encrypted or non-encrypted passwords, in every combination of these settings.

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Plesk 11.x / Windows :: SMTP Settings For Live Mail

Aug 10, 2013

I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.

Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

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Plesk 11.x / Windows :: Regional Settings And MSSQL Collation

Apr 28, 2014

We received the following request from customer in order for his website to function properly:

Go to the control panel of your Windows Server change Regional Settings so that the default language iS Greek.

Also, change the collation of Microsoft SQL Server to Greek-Accent Insensitive-Case Insensitive.

Will these create any problems to the rest of the websites that are hosted on the server? And if no, how to change the collation of the Microsoft SQL Server?

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Plesk 11.x / Windows :: Costumer Website Authentication - Default Settings?

Oct 9, 2013

We have set up a site for a customer anyone goes to view the sites an a default authentication pop up appears, and the only way to view the website is to type in the customers Cpanel Login details.

I've checked the IUSR, IWPD permissions and they are correct. and check the authentication modules and level in IIS and they seems to be correct.

Is there away to set a customers permissions to the default settings?

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