Web Managed Procurve Sufficient For Important Edge Switch

Jul 3, 2007

I've been tasked with buying a "good" edge switch for my company's datacenter presence. After a full day of searching around and reading, I think I have decided on a procurve. The question now is what is sufficient for our needs.

We currently have 8 machines and will possibly add another 3 or 4 before the end of the year. We're running gigabit everywhere at the moment, and at bare minimum would need gigabit to 3 of our servers currently. Hopefully we will need gigabit to 4 or 5 servers by the end of the year.

Our website is of very high value to us, but we're also very much in the startup mentality of pinching pennies.

My question is if a web managed switch like the procurve 1800-24g has some performance/reliability downsides compared to like a 2810-24g managed switch. Looks like the 1800-24g can be had for about $400, and the 2810-24g for about $1300.

Searching around this forum, I saw a few references to the 1800-24g where the comment was that it would be great for a lower throughput need. Can anyone tell me why this would be insufficient for higher demands?

Our peak sustained throughput on the uplink to the hosting provider's router so far has been about 120mbps, and we hope to double this by end of year (and grow beyond).

If possible, I would like to be forward looking to the point where we will want to spend more money and have redundant switches in place to protect uptime. I do see that the 2810-24g is listed as stackable, but reading /rnd/pdfs/ProCurve_Stacking_Technology.pdf on HP's website (newbie not allowed to link in posts) seems to me to say that I wouldn't have any options for automatic failover to a slave switch with it. Does anyone know if this is correct?

Having a failover hot switch ready is not a deal breaker since we're only looking at switches that will give us high confidence in the first place.

How about comments on the wisdom of buying something like this used? My gut instinct is that I should avoid used since this is a high performance single point of failure for our entire internet presence. But I don't know how rock solid I should expect a used procurve to be.

In case you are wondering, our technical needs from the switch our modest. I will probably set up a vlan for each of our load balancing clusters to contain multicasting, but the only other feature I know of so far that I desire is the snmp reporting data.

I guess the root question is - would a web managed procurve leave me at a disadvantage for row performance or reliability compared to a full managed procurve?

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I'd like to know which switch brand/model you would advice me to do the following :

- 48 ports 10/100
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- Ability to makes MRTG stats per port using SNMP
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while you know the budget of this should be something around 200 to 500$; I am also interested in medium quality switches, so I guess Cisco and such brands should be avoided for my budget.

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If I go to the webadmin I get: Bad Request (Invalid Hostname). Last night we moved all our servers to a new rack and we got the error above. Before this the page wouldnt load at all

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That includes cpanel, fantastico, q9300 cpu, 4 gb ram, 2x500 gb sata in raid 1, 100 mb port and 16 ip's. I know we can get more for less, but the connectivity in spain is fast for our clients, very reliable, and the phone support of datacenter is fast when we need it.

Apart from that, i have to pay for rvskin, rvsitebuilder and easyantispam.

What i want to know, is there a way i could get a good european host with good network uptime and datacenter support if needed (i.e. ram needs to be changed, kvm doesn't work, etc) and, if possible, good management (although i can continue to pay what i pay).

I was thinking that as our box is underused (176 gb home dir, around 200 gb total, avg load for week 0.97) maybe a managed cluster host could help to cut our costs greatly (at least 30%) maintaining or even improving speed & quality of service? or even grid hosting or vps?

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Would this system and internet connection support our needs? Do we need to upgrade the internet connection? If so what would you recommend?

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Company: JustEdge.Net (Rack Vibe)
Length of time with provider: 1 Month
Industry: Game Server Provider

We were looking to expand to the east coast with a reliable server provider with good prices. We thought we found a home at JustEdge.Net

We requested a test ip before signing up and we pinged / trace routed to it for about 10 days. Pings were stable, low and never seen any loss. Well we decided to sign up and on the first day we noticed we were having problems already.

The network our server was connected to - the ping varied greatly. It would be 18 then jump to 200 and go back down. We were dropping packets all over the place. Well we opened a support ticket that night with trace routes and -n 100 pings to help show them the problem. It was on their network. They didnt respond after 6 hours so we called them. We were on hold for over an hour and no one ever answered. Next day came and no one replied to ticket but I noticed someone was on live chat (sales) - I decided to message them as we needed this issue resolved quickly as possible - (We already had clients setup on the first day from preorders and customers were complaining.) The person in live chat said they would contact engineering and they should be back with us shortly. Soon after we got a reply about the issue being fixed. Well it seemed to be partially fixed - No more loss but still jumpy pings.

Couple days later loss came back again - Again we put in support ticket (this time 'emergency' ticket to see if we could get a quicker response) Well we did not get a response in 12 hours. Called back (around 5:30EST) and still no one answered. We waited on hold for about 50 minutes. Live chat was not online for us to contact them so we had to continue to wait. It took 2 days for them to respond to the ticket and all the response was "are you still having an issue". Yes we are still having the issue and so is all our customers. Never got a response again We tried all all options of support from email, phone and chat and the issues never got resolved..

Over a period of a month we opened numerous tickets and never got a resolve to our issues. We asked numerous times why were we given a test ip was connected to a network far superior than the one we were put on - They never responded to this question.

----
Their website states:

Advertisement under links:

"If your server has any type of issue day or night, we fix it, no excuses"

"Our support department is opened 24/7 by ticket system or phone.
We also operate online chat via AIM/ICQ/Web."

Also funny - Their site has a Live Help! button which never has anyone on it when we go to it - Always states "There are no operators available right now to take your call. Please leave a message and we will get back to you soon"
----

Interestingly enough we couldn't get support day or night? They have good prices but if you are considering them for a game or voice server in NY (east coast) then i would avoid them like the plague as the network and customer service is below average. They are a member of the BBB - We may be contacting them also.

This is just a heads up for any provider that needs a reliable connection with customer support thats there. (sorry for the long read)

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I've been looking at switches that are across a broad spectrum of prices, between $500 and $2500 or so. I'm 95% decided on the HP procurve 2610 since we don't push a lot of traffic (under 5mbps) and I don't need anything too fancy. I considered a Cisco 3560 and 3750, as well as Juniper... but for this thread I'm really interested in hearing about any experiences with the hp 2610?

Essentially, two feeds from my DC will go into one VLAN, which will act as the gateway for a second VLAN, which has about 7 servers attached to it.

Since the layer-3 switch will be routing all traffic from one VLAN (7 servers) to the second VLAN (dual DC feeds), I'm curious to know if anyone has any experience with the hp 2610.

I don't need to give each server its own VLAN. Right now they are all under our own control, so they can all share the same VLAN. So one big VLAN for our servers routing to one tiny VLAN for the two uplinks is all I need.

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I've been reading and searching on here as much as I can to try to help me in making a decision, unfortunately when I think I know what to do, I read something else and get confused again.

We are in the process of moving networks within our datacenter and will have 2 drops coming into our half-cabinet. We have about 7 servers in there, some for our own use and some for clients. In all cases, we manage the servers and are the only ones with root access (no need for VLANs for the purpose of protecting IPs etc).

We currently have a single drop and use an HP procurve 2524 layer2 switch that has been in there for over 6 years and never had a single hiccup. We also don't push much traffic at all though. Under 5mbps combined.

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My immediate short-list is now an HP procurve 2610, an HP procurve 3500 J9470A (not the YL), and a Cisco 3560 24-TS.

Of course, then someone mentioned Juniper (whom I have zero experience with either) and hence the title to my thread... I'm thoroughly confused. I was looking at the EX3200-24T.

Ok, so if I have to boil this down to some simple requirements/thoughts... here goes:

1. I only need 24 ports for now.

2. I use SNMP currently to monitor usage for clients (and overall)

3. I like HPs and have used them for layer2, I like their lifetime warranty and software availability

4. I don't have direct experience with Cisco at all.

5. Aside from routing from one VLAN (provider side) to another VLAN (my side), I don't think I need any other special features (hence the hp 2610 being ok I think, since it offers "lite layer3")

6. Some people say HP is great for layer2 but not for layer3? Now I dont' know what to think.

7. Currently use about 2mbps and might jump to 3 or 4mbps, but don't have major needs. I'd like for this switch to be able to last me a while though... so maybe 20~40mbps+? (but still not the hundreds of mbps that others here push

8. If possible, I'd LIKE to limit some servers to 1mbps or 2mbps on a per-port basis... but this is not a hard requirement. (I think this takes the 2610 out).

Budget: I like the $500 price tag of the 2610, but can spend the $1500~$2000 for the HP 3500, Cisco 3560, or Juniper. I would just rather not, if the price/features are not justifiable.

Hopefully I've provided enough information for someone to offer their insight? I think a few strategic key points or questions from someone with more experience might be what I need to help me bust through the "too many choices" fog and end up with the best switch for my situation...

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