Softlayer Network Issue or My server Issue?
I unable to ping softlayer.com or any external server since 14/1/2009 06:00 UTC.
I SSH into the server and
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[root@server ~]# ping softlayer.com
ping: unknown host softlayer.com
[root@server ~]# nslookup softlayer.com
;; connection timed out; no servers could be reached
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My server is located at Seattle, Server Room 2
It seems that from the morning the servers in seattle dc of softlayer are not responding from all locations. According to softlayer noone else has reporting this issue yet, however yet from our monitoring system this has been occuring for the past two hours.
Few clients around the world also reported this, however apparently for other few this is working. Is anyone else having the same issue?
I need to get a couple of dedicated windows servers and am trying to decide between SoftLayer and a couple other providers.
So, how is SoftLayer for customer support, network performance/uptime, pricing, and just overall?
Any recommendations?
i am setting up a new server and am not sure what some of this is,i have just copies part of the page. Its a bit messed up but it will do.
What does Business Continuance Insurance
What does Host Ping and TCP Service Monitoring
24x7x365 NOC Monitoring, Notification, and Response
McAfee Host Intrusion Protection w/Reporting
10Mbps Hardware Firewall
Most explain themselves, but for the firewall ive already got mcaffec total protection does that have a fire wall and are any of these worth using.
Item Option Monthly Setup ...
my server is being ddosed and the network utilisation is at 40% of 1gpbs
i asked to softlayer to check and they said my programs/services is taking that much bandwidth
any1 can help me?
if my server is under dos attack wat can i do?
because the bandwidth used is about 50gb/hr
we've been with Softlayer for a little over a year. The service has been good but their support has been a nightmare for us. There was a time that we were under a dos attack and they refused to do anything about it which is what forced us to switch.
But that's not the reason I'm here. My billing ends on the 12th, their terms require you cancel the server 3 days before billing ends. I pay manually each month by pay pal. I tried to cancel the server today, what I assumed was 3 days before the 12th and they told me I couldn't do it. That I had to pay for another full month. So I told them I just won't pay and they threatened me with a late fee. Is there anything legally these people can actually do to me if I don't pay? All they have is my contact information, I don't think they could submit to collections over that without my social security number.
who knows one?
View 12 Replies View RelatedMy server with Softlayer was hacked after being 5 Days under attack.
Do you guys have any suggestion about secure data centers
Any hosting we can depand on them when we face a problem?
I'm getting a server at softlayer, and I am curious, do I need to setup any sort of security on the box like a firewall?
Or is the default install safe enough?
Today 3 of my shared webhosting servers with them were disconnected.
After investigation in their portal I find out that 3 days ago + 1 hour 3 tickets were created about "your server hosted malware" and now those tickets were auto-processed with 3 servers disconnection in result.
Very strange that I receive "ticket updates" emails today (when disconnection happens) but not recieve "ticket created" emails.
My contact email domain has 2 MXs and widely used and I have no complains for not-delivered emails before.
Currently I'm waiting feedback for my phone call and answers in those tickets asking them to connect back my servers for me to take necessary steps.
But this is very strange approach - to auto-disconnect 3 servers at once only because I didn't receive their 1 email per ticket.
I know there are a few threads that are somewhat similar, so I apologize from that aspect, but since I am still not sure of the best option, I thought I would post my exact requirements and hopefully get some good advice.
We need a Windowss dedicated server, probably in the 8 core/8gig RAM variety for a rather intensive Asp.net/MS SQL site. It is a corporate site that is expected to see heavy usage with fairly heavy DB/reportng related web pages.
The majority of people accessing the site will be connecting from Europe.
We will have little, if any, need for management support of Windows or IIS, we are primarily looking for reliable hardware, with quick hardware repair when failures come, and in a redundant DC to avoid downtime (hardware or internet pipe).
The price difference between rackspace and the others does not concern us, so price while a consideration, is towards the bottom of our list of priorities.
As our users are in Europe, a European DC would probably be ideal, but that is one question I have. How much difference will performance/latency be with an American DC vs. European DC for our European users.
English speaking (native language, preferably) support is a must.
A High powered machine (minimum would be 8 cores x 2ghz + 8 gig ram) is a must (possibly two servers -- possibly a router based load balancing of the two servers).
Fast, reliable/redundant internet pipe. We need a DC that will not be unreliable, wether it is from internet outages due to lack of redundancy, or speed fluctuations due to overselling the bandwidth.
So, basically, I have two main questions, I suppose.
First, since the majority of my users will be in Europe, should I only consider a European DC? How much difference will my European users see/feel if we are in a US DC? What difference does it make if the DC is on the East cost, then say Texas?
Second, with price not being a primary consideration, and needing little or no managed support (besides hardware support), just high power machines in a HIGHLY reliable DC, which are the best companies to go with?
As described in the title I need a paid monitoring service which provides sms alerts and tells SoftLayer immediately so they can investigate the issue and make what needed to bring the server online.
I like hyperspin.com service but it looks there is no way to send SoftLayer an automated notification because there is a need to open a ticket.
I can't be attendant at my office 24 hours so I need this service which alerts me with sms about the fail and simultaneously tells my provider so my server will not be down for a long time.
I have 2 servers and want to know which one is the best one network wise.
Going by the tracert test it looks like the second one is better... is that right?
Tracing route to host.mytestserver.org [208.75.148.78]
over a maximum of 30 hops: ....
I'm curious to see who here runs time services for their network / their machines. Also, if you do run time services, do you use a Stratum 0 time source (GPS, WWVB, DCF77, CDMA, et al) or do you just sync with pool.ntp.org? Is your NTP server in pool.ntp.org?
What I'm really curious to find out is if anyone here provides stratum 1 time sources (a time source that is directly sync'd to an external reference clock, like a GPS).
And have you even contemplated such a thing?
problem with my server running CentOS 5.3.
I noticed that there are huge pings to my server from time to time, example:
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64 bytes from HOSTNAME (server-IP): icmp_seq=0 ttl=60 time=2.93 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=1 ttl=60 time=2.70 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=2 ttl=60 time=1901 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=3 ttl=60 time=899 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=5 ttl=60 time=2.69 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=6 ttl=60 time=2.62 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=4 ttl=60 time=2132 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=8 ttl=60 time=2.57 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=7 ttl=60 time=1190 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=10 ttl=60 time=2.65 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=9 ttl=60 time=1048 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=12 ttl=60 time=2.74 ms
64 bytes from HOSTNAME (server-IP): icmp_seq=11 ttl=60 time=1205 ms
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First I thought that it is network related, but most strange for me was that I did not have any packets lose.
Then I tried to ping from my server to other hosts - situation was the same - some ping were good and some were huge (700ms, 800ms, even 2000ms)
I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_max
and it was 65536
Then I checked:
cat /proc/sys/net/ipv4/netfilter/ip_conntrack_count
and it was ~1600 so normal.
dmesg was showing such errors:
conntrack_ftp: partial 227 3331059707+13
Then I checked ifconfig, here is the output:
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eth0 Link encap:Ethernet HWaddr 00:24:21:57:2B:6F
inet addr:MAIN=IP Bcast:BCAST=IP Mask:255.255.255.192
inet6 addr: fe80::224:21ff:fe57:2b6f/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:170557113 errors:0 dropped:2421127049 overruns:0 frame:0
TX packets:182047660 errors:0 dropped:46 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2756835074 (2.5 GiB) TX bytes:79640621 (75.9 MiB)
Interrupt:82 Base address:0xe000
------------------
Strange for me was:
RX packets [...] dropped:2421127049
TX packets [...] dropped:46
I did not have such dropped information on all my other servers. Dropped counter for RX was constatnly increasing.
So I decided to restart all services on the server. After restarting network and ipaliases - problem disappeared. RX dropped counter is still rising, but I do not have any slowdowns on the server and pings are normal.
My question is - does anyone could have any idea what can casue my problem and how can I prevent this in the future?
I am wondering how powerful of a computer/server I'm going to need for a project for work.
The server will only be accessible over the companies LAN, it will most probably need to be running Windows, because that's what the rest of the system runs. Even though I'd rather have it Linux. The server will be running Apache, PHP, and MySQL.
It will need be accessed by around 100-200 workstations (200 on the far out side max).
They don't need to write to the database. Just read. So possibly only 1 to 2 MySQL queries per page. PHP will be of course used to generate the pages.
So how powerful of a server that's just dedicated to this would be needed?
I realize this might not be the right forum for this, but the people here are so helpful
How does a hosting provider differentiate between network and server uptime.
In Serverpoint.com Policies I read that they offer 99.95% uptime guarantee
We guarantee that 99.95% of the time your web site will be accessible via IP address to the world.
build our our server network for our business and power it with our new 15Mbps/15Mbps Fios Business Plan.
Now I know enough to set up a home network just fine but dealing with a server end is a little different.
What I need a for someone to help me with advise on hardware for our setup ie: Routers, Switches, ect ect
We are looking to start with 2 boxes at this time and may go as big as 5 so we want to be sure we have the equipment to handle it
I would like a Router that allows me to connect 2 uplink connection so if we need to upgrade we can add a 2nd fios line.
a decent router to handle this?
I have have Two Apache Webserver in One Network On one Static Ip. Both Apache Severs are installed on Ubuntu 12.04.First Webserver Setup hostname apache, domain name test.com.On this web server i Run My Website,Email, And 2 Php Webapps.last night i setup a second separate(own pc) apache Server(ubuntu 12.04) as a Cloud Server.(own cloud) hostname cloud, domain name cloud.test.com..my question is how can access both server via port 80 from the world.Right now i only can access Server 1 from the web.
I nat port 80 to both static lan adresses in the network.I use (pfsense) for the router.i try to reach my Second Server with cloud.test.com
For a server that use many virtual network interfaces (IP ranges) there is any posibility to find that 2 IP's from different IP ranges are pointing to same machine server?
View 3 Replies View RelatedAnyone have an experiance with limestone network?
View 6 Replies View RelatedI'm kind of annoyed. Not so much the server outage; I know those happen.
What is annoying me is the inability to get anyone on the phone.
I've been calling each of their 4 numbers in succession for the last 45 minutes. Finally connected with someone who has no idea what's going on, only that it is allegedly affecting their entire customer base. Man, if you're not going to answer the phone, at least put on a voice message, or maybe a banner on your Account Manager page.
their site didn't go down, just the ones they are hosting.
I'm a newbie at this so, for the vets, if you are experiencing a server outage, how long do you give your hosting company to give you an answer before getting "assertive" on the phone.
It's not a big deal to me since currently I only use my site for email. However, there must be some folks losing a bit of cash by being out of commission for an extended period of time.
Can someone throw light, on how to check my Server's network speed?
I have uploaded a 200 MB dump and getting this result :
Quote:
# wget ******/dump.doc
HTTP request sent, awaiting response... 200 OK
Length: 231,816,431 [application/msword]
2% [> ]
4,984,776 1.15M/s ETA 03:22
1) How is this Dedicated Box, speed considered?
2) Any other way to test network speed?
any experiences to report about purchasing used / refurb gear from either Network Liquidators (nweq.com) or Network Hardware (networkhardware.com)?
View 12 Replies View RelatedI'm trying to setup a VPN server on windows 2003 standard. It suppose to work like this if configuration is correct: the server will have 20 static public IP addresses, each of my workstations will use one of the 20 IPs to connect to the server, then connect to the internet with the same IP it connects to the server. So if I do a IP lookup, each workstation will show a different public IP but the server will always assign the same IP to the same workstation.
Now all my workstations can connect to the server with any of the IPs I have, and they can surf the internet with no problems at all. However, if I do a IP lookup, every workstation shows the same pubilc IP which is totally not what I wanted. I have searched google and not much useful infor come up. Can any of the experts here help me out?
I have a server with a overheating problem and a network problem.
(With a lot of users connecting to it every second)
Well, recently the server started to get slow then finally it was up on KVM but network connections do not work.
After reboot, it works for around 10+ hours but it won't last for a day as it gets slower then unconnectable.
When I look at the logs, I see this:
Mar 5 00:38:35 cn1 kernel: printk: 769 messages suppressed.
Mar 5 00:38:36 cn1 kernel: dst cache overflow
Mar 5 00:38:39 cn1 kernel: CPU0: Temperature above threshold
Mar 5 00:38:39 cn1 kernel: CPU1: Temperature above threshold
Mar 5 00:38:39 cn1 kernel: CPU1: Running in modulated clock mode
Mar 5 00:38:39 cn1 kernel: CPU0: Running in modulated clock mode
Mar 5 00:38:41 cn1 kernel: printk: 709 messages suppressed....
Anyone know a network monitor software for a hosting server?
View 6 Replies View RelatedI am going to setup our new database server (call it beta) in our data center. Previously we only had one server (call it alpha) which was web, email, ftp, dns, and database. Beta is taking over alphas database duties. We have a Sonicwall router/firewall as our main connection access point.
I am trying to decicde if we should simply connect alpha and beta together locally via a gigabit crossover cable, or if I should connect beta into our sonicwall router/firewall.
Beta does not need to be outside accessible at all. So if I connect beta to the sonicwall I simply would not open any ports.
What do you guys think is best for performance and the overall right way to do it.
I current have a VPS hosted with a host who rent racks from Gyron.net at Telstra Londong Hosting Center Datacenter (Docklands) and im very satisfied with the network but im looking to change hosts, so im looking to find hosting companies that also rent racks/network from Gyron.net.
So does anyone knows hosting companies that rent space/racks/network from Gyron.net?
What is the best linux version to run a vpn server over vps?
I'm a bit confused ,what's the best linux version if i want to have a vpn server ? Does Centos 5 work?