Reliablesite.net SMTP
May 9, 2008Is able here able to send email through reliablesite.net's SMTP?
View 3 RepliesIs able here able to send email through reliablesite.net's SMTP?
View 3 RepliesThis thread is mostly for me to keep track of how things go with this host and hopefully to benefit any others that might be thinking of hosting with them in the future.
I'm going to try and keep my interactions with this host updated here over time.
04/22/08
Posted a pre-sales question in their forum, answer received 58 minutes later. (Good sign, but presales/sales generally have fast response times)
3:30pm
Decided to give them a shot, ordered the following package (some upgrades from the default package).
Hosted Domains: Unlimited $0.00
Disk Space (Upgradable): 3,000 MB $0.00
Bandwidth (Upgradable): 30,000 MB $0.00
Microsoft SQL Server 2005 Databases (Upgradable): 3 Databases $1.75
MySQL 5 Databases (Upgradable): 5 Databases $2.00
ASP.NET: ASP.NET v1.1, v2.0, v3.0, v3.5 + ASP.NET AJAX $0.00
ASP Classic: ASP Classic Version 3.0 $0.00
PHP: PHP Version 5.2.X $0.00
Sub-Domains (Upgradable): 10 Sub Domains $0.90
Domain Aliases / Pointers (Upgradable): 1 Domain Alias $0.00
E-mail Inboxes/Addresses with POP3 + IMAP4 Support (Upgradable): 5 E-mail Addresses + 5 Free E-mail Aliases $0.00
Mailing Lists (Upgradable): 1 Mailing List $0.00
Mailing List Size (Upgradable): 10 Contacts $0.00
FTP Accounts : Unlimited FTP Accounts $0.00
Statistics: Unlimited Domains Site Statistics using SmarterStats $0.00
Virtual/Application Directories: Unlimited Virtual Directories $0.00
Secure/Password Protected Folders: Unlimited Secure Folders $0.00
Dedicated Application Pool/Process: Yes, For Each Hosted Domain $0.00
Web Data Manager for MS SQL Server 2005: Yes, Includes Backup and Restore Tools $0.00
Remote Connections Enabled for SQL Server: Yes, Using SQL Server Management Studio 2005 $0.00
PhpMyAdmin for MySQL 5: Yes, Includes Backup and Restore Tools $0.00
Additional Components: ASPUpload, ASPJPEG, and ASPE-mail $0.00
Webmail System: Latest Version of SmarterMail $0.00
Automatic Customer Billing: Yes, With Multiple Payment Gateways $0.00
Confirmation page says my site will be setup within 24 hours. Not promising as far as auto provisioning goes.
3:35pm
Checked my email for order confirmation. I'm happy to see my site has already been provisioned! The email states that it might take longer (up to the previously mentioned 24 hours) for some of the upgraded items to take affect, I'm ok with this.
The email also contains all of the information I need to get things going, IPs, URLs, etc.
I'll update again later with any new information.
I was a ReliableSite customer for over an year. Infact, due to their decent service initially, I moved some of my client websites (database-driven apps) to their servers. But in the past 2 months, their quality of service has degraded to a level where I've totally lost faith on their service, and finally moved to another host.
Lately, they keep having issues with their server or their network or something else. A 24 hour downtime earlier this week, and no prior notification (atleast I didn't receive any email). Their support forums were down as well. And then when the server went up, I was shocked to notice that the database server had changed, that too without any prior notification. All my websites stopped working, and these website cater to our paid customers, which meant a loss of goodwill and revenue for us.
Even after all this, none of the ReliableSite staff has offered a public apology to their customers for the pathetic service they offer now. I have realized that ReliableSite takes hosting as a 'play business'. They seem to think that their customers will bear any bulls**t. Well, they are so wrong.
My website -- www.beywiki.com -- has been hosted with reliablesite.net since its opening in October. Originally, things started okay. Bumpy, but okay. There were little glitches and hitches, some related to RS themselves and some with my website. However, the RS staff were always very accommodating and I greatly appreciated that.
However, there have been catastrophic downtimes with them. There has never been a month where there wasn't a significant amount of downtime. I was given three months free as a result of a large amount of downtime, but that's run out and the issues are still persisting ... already in the past week was almost 24 hours downtime.
The support is not as present as it was when I started with them, they are almost never on AIM or MSN anymore and there are times where I don't receive a response to my tickets for many hours.
One look at their forums -- forum.reliablesite.net -- shows that there are many dissatisfied customers right now. They have been deleting messages that have been deemed to critical, often without any warning.
RS.net does not seem to feel the need to contact users about scheduled downtime or about downtimes that may be occurring; in my entire time with them, despite a large amount of downtime, I only ever recieved an e-mail about it once.
That being said, regrettably I think I have no choice but to look for another host. If anyone reading this has any suggestions, I am looking for about $5 a month for roughly 1GB of space and 10GB of bandwidth.
my website hosted at reliablesite.net is down!
and I can't access [url]
reliablesite staff please advise when we will get our websites back.
Just wanted to put a little warning out there for people thinking about ReliableSite.net for hosting. I am a web host and designer/developer and I was looking for Windows hosting for one of my clients (I only do Linux) to host a shopping cart called ProductCart on and after searching in here I found ReliableSite.net. I researched them, they seemed to have a good rep, their prices were great and they said they had ASPImage and ASPUpload installed (which we needed specificlly for ProductCart, I was even offered the most current invoice or something to prove they had it). I talked with the sales guy (Radic) a few times before I had my client order services and a few time after.
Once we started having some problems with things not working correclty it was VERY hard to get ahold of Radic and support tickets were taking longer and longer to be answered.
I really don't remember to many of the eariler problems, they were not a big deal, but we hit a major road block when the feature in ProductCart wouldn't work (the image upload and resize feature that is dependent on ASPImage and ASPUpload being installed).
I finally determined that it was becuase the ASPImage and ASPUpload were not liscened correctly (even though they stated it was before we purchased services). I emailed support they took their time getting back to me, then told me it was setup correctly and it must be something with the program we were using.
After contacting support for ProductCart I found a little tester script they provide to test for what version of ASPImage and ASPUpload are installed. That failed and gave an error number. I forwarded this onto support, they responded and said they would look in to it. I was then told that they had found the problem and it was a billing or provision issue. A few days later I still have not gotten an update nor are the componets working.
I am emailing and emailing them and they are ignoring me. I finally get a response and they say they are working on an emergency server restore and everyone is busy with that, we will have to wait, they say they will have it fixed by the next day at 7pm EST. I wait until after that time period, see nothing has happened, I email them a few hours later I get a response that says they still have hundreds of clients down and cannot do it.
By this time it has been close to a week and no action has been taken. We decided to move everything to yet another host (this will be our 3rd) and we never did get an update about when it was fixed, if ever. I then had to email them one last time to ask for the SSL Cert to be exported, took them 10 days to get that to me and by then I had reissued it.
I am using a shopping cart using php and mysql which was setup long back on my account with Reliablesite.net. Now, it is suddenly down mentioning database not found. I have submitted a ticket 9 hours back but not heard anything. The support as always is non-existent and is only available from 9-5 mon-fri. I am very much frustrated as there is no other means of contacting them. No phone number and no one is there to attend the tickets. Can someone help me how to contact them as I cannot afford to keep website down till they open their offices tomorrow morning.
View 9 Replies View RelatedSo I've been with ReliableSite for 1 year and 5 months (domain already verified by the_pm) and for the most part it's been a pretty good experience.
Uptime - 9/10
There isn't much to say here, when they say Reliable they mean pretty reliable. I track my site with hyperspin, and outside of the planned downtime (...the wonderful migration...I'll explain below) my site has been up for a reported 99.994% over this period of time, which is pretty amazing for a $7 per month plan.
Support - 8/10
The staff at reliablesite have been pretty good for the most part at giving me support. The response times have varied between 20 minutes - 3 hours (depending on the complexity of the issue). The only time I've ever had a big delay with support was during the datacenter migration. It took them a few days to get back to me, but everything was resolved and I had minimal downtime (a few hours), but that was due to my misunderstanding of the instructions at first.
Site Performance 10/10
This is the one thing that keeps getting better and better about rs. My site no matter what time of day always loads in a flash, especially after they put in the new servers at the new datacenter.
Technology Support - 9/10
I've really liked how rs has constantly been including all of the latest releases of everything .net, php, etc to the line-up. Whenever I shoot over a request for something to be installed I usually get back a "this is already available on your server". They've also installed a few other components for me like JMail. There are a few things that I'd like to see that they won't implement such as RoR, but other than that I have no complaints.
Overall - 9/10
If you're looking for a good host for the price, you may want to give them a try. I'm generally an easy to please kind of guy .
I have been around here for a while, but just decided to take the plunge and register for an account simply because I did notice all of the "negative" reviews about my host reliablesite and thought I should balance things out a bit from a customer that's a little more patient and doesn't expect instant response times from a host that's busy handling issues.
Lets get started - I have had an account with reliablesite.net for a few months, not a long time, but enough to write a review. I just have a basic shared hosting plan, nothing major and have been generally pleased.
For what I pay I have gotten:
1. Good uptime for the most part
2. Good support - usually within 1 hour of the support request
3. Good speeds - site loads up speedy
So now with all of the good stuff out of the way I'll talk about my recent experience with the downtime recently, what I know, what I don't know, etc.
Last I heard from Radic there was a worm that took down 4 servers. Now 4 shared servers, that's a lot, I'm no hosting pro but from how profits work I can see them having 100+ customers on a shared server. So lets say 400 customers without service with their own site included.
So their site was down for several hours, I think I counted around 8 hours. My site was down as well, but this happened a bit after their site went down, so I just sent an e-mail to support@reliablesite.net that my site is down. After the site came back up I finally received a "ticket created" e-mail so I know it was in their ticketing system.
There was a bit of communication via their forum about the issue, not a lot of information, but mentioned that ticket response time may be slow because all of the techs were restoring sites, databases, etc and there were customers that had 3 - 4 tickets in the system (whats the point....?). I noticed the databases were available within a few hours and sites came back up eventually (I think 12 hours or so).
A few hours later I received a ticket response with a quick overview of what happened with the server, nothing in detail, but enough so I can get an idea. This included a quick apology for the downtime.
I later noticed that Radic had posted about SLA credits, I took advantage of it and opened a ticket, a couple of hours later I have credit for the entire month!
So all in all, it's a pretty great service for what you pay for. The few customers that were "pissed off" seemed to be the same ones who made endless posts and harassments on their forum wondering why posts were removed and had no patience whatsoever. When you pay $5/mo for a service, you can't be screaming for much of anything, especially making legal threats for your $5 per month fee (lol). That doesn't even cover 1 hour of minimum wage anymore.
Well good luck to the RS team, I'm really glad everything is sorted (well 98%).
Submitting the domain using the report function like others have done. I will continue to recommend you as I have noticed you're making strides to improve.
Anyone know where I can find a list of installed ASP components on both of these hosts? I am specifically looking for items like ASPMail, ASPUpload, ASPImage, etc.
Softsyshosting.com lists the components under their windows 2003 shared hosting plans, but they are not listed under the SQL 2005 plans. Since I am interested in signing up for the SQL Server 2005 plans, I would appreciate it if anyone can confirm the availability of those components under the SQL plans.
Reliablesite.net doesn't have any components listed. Again, I would appreciate it if anyone can provide a list of installed components.
reliablesite has filtered 100% of the spam emails
View 8 Replies View RelatedI am very unhappy with Reliablesite. Their servers are down since 48 hours and I feel down. There is no response from the support team. The same happened to the other server as well some days back and they are continously having having hardware issue.
I am just wondering what happened to the marketing blurb that reads:
"Fully Redundant: More uptime starts with multiple backbones of Tier 1 only providers to fail-over servers which kick in instantly."
Where are these fail-over servers and why did they not "kick in instantly" when everything went FUBAR?
The control panel is now just giving the error:
Bad Request (Invalid Hostname)
All of my domains have been down for over 48 hours with either a server error message appearing or an IIS7 "Sites currently being restored. Please see bear with us." message. Every database I have now returns the error message "login failed" for each user as well.
This is an unacceptable amount of downtime, I will now have to list every domain I own and create new users for every database. I find this quite disturbing that I now have an extra amount of work put on me for something that should have been handled by the "fail-over" servers which don't seem to have kicked in at all.
I think they are faking their advertisement of "fail-over" and they should change their name to "Unreliablesite.net".
I think this company's English skills are a bit off when they brag about their "Fully Redundant fail-over servers". Judging from their performance, I think what they were actually trying to say is that their servers are "fell over" servers. You know, the kind of servers keep falling over...again and again.
Sad part about it is they actually believe they're helping people with their lame attempts to explain what the problems are. They are so wrapped up in "damage control" they think their customers are complete idiots and will believe anything they post.
Posts like "25% of the sites should now be working. MySQL and MS SQL databases will be coming back up soon as well. We estimate that the entire move will be complete at 12PM EST June 25th."
What does 25 persent of the sites mean or tell me about when my sites will be up. Twenty-five percent of what?!! Well that was 36 hours ago when they made that claim and many others and they still both down.
All I know is I keep getting Emails from support reading, "It should be fixed now".
Simply accessing the URL reveals that the problem is indeed not fixed. Just a little bit of checking and investigation can go a long way. RSNET, this is getting ridiculous. Please DO NOT send me anymore "it is fixed" Emails until it the problem is actually fixed. I have been patient as and as understanding as I can possibly be through the latest string of outages but my patience is wearing thin. PLEASE just get the sites running again and soon.
I am wondering what the advanatges and disadvantages are in using SMTP for my out going server emails.
I have an email marketing system and some other scripts that send email and I don't know which is best.
I want to send some emails from my Win2003 server with IIS6.
I have turned on the SMTP server, but I dont know how to connect to it or set it up. How do I find out the connection details (e.g. smtp.server.com)?
I put a test mail as a txt message in the C:InetpubmailrootPickup folder and it sent OK to external mail address. NowI want to get some applications to use the server. I just need a really simple config, one email account, it doesnt even need to collect emails, just send them out. No authentication needed either.
One more thing: how to limit access to the SMTP server to only my server an no outsiders? I want it to be used by just two applications running on the server.
Everytime I try to send mail from Outlook Express via server.hostdomaincom:465 (SSL) I get an warning about the cert cant be trusted. Though I have server.hostdomaincom's self-signed cert installed through IE as a trusted root, the warning keeps coming up. How do I resolve this?
Also, my ISP has blocked outgoing port 25 connections. Is there any alternate SMPT (non-ssl)?
Another email issue:
1. I am trying to send mail to someone@externaldomain.com
2. The website of externaldomain.com is located on my server under clients reseller account.
3. MX servers of externaldomain.com are located somewhere else.
4. When the SMTP gets mail from me to someone@externaldomain.com, it looks up for "someone" in the local user table without looking at the real MX record.
5. The mail server thinks that it is the final destination and rejects the mail with "I cannot find 'someone' here". In fact, the mail server was supposed to accept the mail, lookup the MX record of externaldomain.com and deliver it to the responsible server where 'someone' really exists. But unfortunately the server is not doing that.
I have smtp set up and add an email account.
I know emailing out works but I don't know if emailing in works and if so, what
is it's name for DNS zone purposes.
Can you help me with command prompts that would tell me:
- verify I have smtp up and running and what it is called so I can add it to
my DNS record
- add an email account
- add an email account that aliases to another email
Till my management for server decides to look into the issue, can someone tell me why my SMTP keep failing and how to troubleshoot it, i have restarted exim and imap and pop3 already but still i keep getting message that SMTP has failed.
Using top doesnt show me much info or whats causing it, load is sitting around 1 though nothing out of the blue though.
Anyone can direct me to some commands maybe to see whats happening?
So, I have to connect to smtp.gmail.com to send the mail, which ends up in the inbox on the same domain. I don't have any mail server running on my server because it is not necessary.
Problem, however, is that when I click on "reply", it replies to the address it was sent TO...
We have a few customers on our server who have membership sites. The sites are mainly geared around email. So they are sending out a ton of email everyday. At present our Cpanel server is processing the mail via exim and sending out to the various recipients.
This part is fine, the problem we are having is with bounced email and deferred email. As soon as Yahoo defer the email, the email queue builds up and the server load goes through the roof.
I know this is an issue with exim, but is there any way to reduce the load?
Alternatively, can anyone suggest a good SMTP server which we can get the users to route the email via.
I have deciated windows 2008 server and from last 2 days there is some thing which is using our smtp server to send spam its like we get thousand of spam emails qued in our outbound que, although our security is really high, such as smtp authtenication (open relay) and other options are already enable and we ran anti virus scan too but nothing found.
I wonder if there is anyone else out there who face such problem and how did you stop?
I am a developer for a few organizations that each have maybe 50-60k email addresses for people who have signed up with them.
Right now they are using Constant Contact.
They are also using my own CMS to manage their websites. I would like to expand my CMS to include email capabilities.
The problem is that these clients are all on shared hosting and the shared hosting company doesn't want me sending out more than 80 or so emails a minute using their SMTP server.
So I was wondering if there was a service out there that would give me access to an SMTP server that I could connect to using phpmailer or a similar program to get the emails out quickly.
My question is - are there any services out there like this and am I approaching this in the right way?
to stop the IIS SMTP Spammers how you find the culprit spammers site I tried the smtp monitor but not avail.
View 10 Replies View Relatedwe installed CMS for our website, when a client want to signup to our website, the confirmation email send to theie Spam Box, we want to our email send to theire Inbox. how can i resolve this problem?
View 6 Replies View RelatedI had a Windows 2003 running as a shared server using PHP with Windows SMTP, there seemed to be a script with vulnerability for spammers to use for blasting. Anyway to track which domain and which script does that? Or anyway to configure such that the SMTP maybe install different SMTP that would track this better rather than the default SMTP?
View 4 Replies View RelatedI've recently purchased a cPanel VPS from a company i found on this forum. However, i am not experiencing some problems with the sending of e-mails from the server via Outlook Express. Unfortunately, i'm have no real knowledge of EXIM and i was hoping someone would help me with this. Basically, when i setup the domain and then setup a email account, i could only receive emails and not send (as i was getting an error within Outlook) this was due to the fact that the domain name was not listed in /etc/localdomains, so when i added it to that file it seemed to have done the job. Now, when i send emails locally EG: example1@domain to example2@domain i t will indeed send correctly, however if i want to send it to an external domain it stays in the queue (which i can view in WHM). When i force send it, it gives me the message "Connection refused", can anyone shed some light on this situation?
View 4 Replies View RelatedDo you have any one who can provide me an unlimited smtp service.
It works like this. Through my vb program using Microsoft CDO mail object, i must be able to send thousands of emails per day. say nearly 10000 mails / day. each mail that send contain 1 jpg attachment. think of it as the firefox addon "clipmark"
pm me with a quotation. If affordable, i ll consider to make a year service agreement.
I have a list of 150,000 realtors (email addresses), I want to send an eflyer out for a property I have for sale. I use AOL, so this is a problem. I belive I must use an external SMTP server, just not sure how I go about this. I want to send this eflyer out MYSELF, So please advise me on the best software and SMTP servers to do this.
View 9 Replies View RelatedI'm not a pro when it comes to networking, so I was hoping someone could help me out here.
Sending email via CDONTS on my desktop machine used to work fine but has recently stopped. In my event log there is a warning from source SMTPSVC with the details.
Message delivery to the remote domain 'domain.co.uk' failed. The error message is 'An SMTP protocol error occurred.
'. The SMTP verb which caused the error is 'RCPT'. The response from the remote server is '504 <williams-pc>: Helo command rejected: need fully-qualified hostname
I've heard people mention DNS suffix and putting your domain in places. However, my computer is not on a complex network, it isn't part of a intranet or any other corporate IT setup, its just a single computer connecting to the internet on a modem.
I'm trying to do is to enable the PHP mail function to send email to other domain. I believe that the SMTP configuration in php.ini is pointed to a right mail server.
Currently, the mail function is working probably if the email is sent to a local domain.
However if I point the PHP mail function to send to foreign domain, it doesn't go through.
For example:
localdomain.com --> localdomain.com = Sent
localdomain.com --> foreigndomain.com = Not Sent
How to make the PHP mail function able to send to foreign domain instead of local domain only?
I have my home server Problem is that my isp started blocking port 25.
I Found that many dynamicdns provider have a way to redirect port 25 mail to other ports
I have dns server working Fine. but i m unable to find where to put that redirect port 25 to other posrt.
Also mail server supports imap. but i m unable to recieve imap mails Port of imap is open
I m unablke to recivece emails too even the port 110 is open.
why .
if isp blocks port 25 then pop & imap also stop working?
Server : windows 2003 R2
DNS : MS Dns