Powervps.com First Days Review

After reading and researching here on WHT I thought powervps sounded like a good choice, especially after some good email correspondance between myself and Rob.

Unfortunately I'm off to a bad start:

I sign up, pay the first month and get the confirmation phone call. I then receive a welcome email with my ip's and how to access directadmin and other bits and pieces.

I send my first support ticket in - I cannot access directadmin at all via FF or IE via 2 different ISP's.

The ip is changed for directadmin (no explanation as to what the problem was).

I can now get access to the main directadmin menu but I can't use any links without the login screen reappearing and most of the time my login credentials are not accepted.

Another support ticket sent and reply email informing me that the issue was a permissions issue on directadmin and that it's rectified (it isn't rectified but at least an explanation was sent).

I had hoped for better, especially seeing as these are initial setup/default configuration issues that should not exist.

I'm disappointed that I've experienced these issues already and my gut feeling already is not a positive one.

It seems support is good, but as above, these initial issues should not exist, after all I want to get on and start putting sites on and start using the VPS but I'm being delayed.