[30 Days] ServerBeach Review
Aug 11, 2009
I have always wanted to be a customer of ServerBeach since I found out that they hosted YouTube and so on. I have found their prices to be kind of high compared to all the others until they started offering their "Twitter" deals, and that is how a price I could not turn down came into my life.
Well, I ordered a server through Server Beach 7/12/2009 and have been rocking it out at 100% uptime since they set it up for use on 7/14/2009. When I first placed my order I had to send in a photo ID and such to verify it was me ordering the server, which I found to be kind of reassuring knowing that the datacenter took fraud that serious. It might have just been me though!
Server Specs
AMD Opteron 1218
2 GB DDR2 Memory (up to 667MHz)
2 x 500 GB 7200 RPM SATA II , RAID 1
Unlimited (10mbps) bandwidth (AKA 3300ish GIGs?)
Herndon, Virginia
So far, I have had NO network problems! My server is located in their Virgina datacenter outside of Washington DC. Which is a blessing coming from a former FDC Servers user. They have a super fast network, websites load fast.
I have had to contact support a few times, and they were knowledgeable and extremely helpful. One thing I love about ServerBeach support, is that they treat all questions as a true problem, even if it's just a question that has nothing to do with the server being down or anything like that. Support also answers tickets amazingly fast by the way!
I love the fact that I have a set account manager. I love being able to call a single person if I need something outside the realm of support needs.
All in all, these first 30 days have been spectacular, and I look to spending a long time with ServerBeach.
Side Note!
My Previous Providers have included FDC Servers and The Planet.
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Nov 28, 2008
Virpus = Ticket 11 days old, started working on issue 6 days ago, no word for 4 days!
Thats Virpuss customer service and its plain silly.
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Jan 26, 2009
yeah,after a whole day research for a cheap/quality windows VPS,landed on vpsland.com from a blog review. (lol'd at myself because last 2weeks,i dont even know bout this forum) subscribed with the cheapest windows VPS with 512mb RAM with a hope that my tiny little mt4 will run lawlessly.for 9 days,it works perfect without any problem.but last night,I cant even login with RDC at all.so I open a support ticket bout it.I even updated the support ticket with explanation what i've done in order to login my VPS.all failed.around 10 to 12hours later,they replied saying that my RAM not enough and propose for an upgrade.i just like WTF...
in 9 days,no problem at all running my app.yesterday,suddenly not enough?so i replied back saying that MAYBE YOUR COMPANY oversold it? ...
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Sep 25, 2009
I just wanted to give you guys an account of my experience with SingleHop, having signed up 3 days ago.
I come from a Shared Hosting Background, then briefly moved to VPS and after having a very dissapointing experience with VPSLAND's VPS offering, I decided to go for Dedicated hosting with SingleHop.
It was a close call between SingleHop and SoftLayer, but in the end the better pricing and website along with positive reviews of SingleHop persuaded me.
So far my experience with SingleHop has been very positive. The Server was setup and up and running within hours of signing up, and the performance is great. I've had zero problems and all helpdesk queries were answered and resolved within the hour.
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Oct 9, 2009
simply this company is one of the best i have seen so far.
i don't really seem to find something bad to say.
support is extremely fast "i opened about 2 tickets and they were answered within 5 minutes if not less and solved too" they also offer live chat support in case you needed it.
the prices are very good comparing to all others competitors.
setup time is less than 1 day " mine took about 10 hours or less.
i highly recommend them for anyone wants to host his websites in CA.
they also offered me SWIP at no extra cost .
i didn't have any down time so far and the server is working more than i expected.
over all rating : 9.5/10
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Apr 11, 2007
After reading and researching here on WHT I thought powervps sounded like a good choice, especially after some good email correspondance between myself and Rob.
Unfortunately I'm off to a bad start:
I sign up, pay the first month and get the confirmation phone call. I then receive a welcome email with my ip's and how to access directadmin and other bits and pieces.
I send my first support ticket in - I cannot access directadmin at all via FF or IE via 2 different ISP's.
The ip is changed for directadmin (no explanation as to what the problem was).
I can now get access to the main directadmin menu but I can't use any links without the login screen reappearing and most of the time my login credentials are not accepted.
Another support ticket sent and reply email informing me that the issue was a permissions issue on directadmin and that it's rectified (it isn't rectified but at least an explanation was sent).
I had hoped for better, especially seeing as these are initial setup/default configuration issues that should not exist.
I'm disappointed that I've experienced these issues already and my gut feeling already is not a positive one.
It seems support is good, but as above, these initial issues should not exist, after all I want to get on and start putting sites on and start using the VPS but I'm being delayed.
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Apr 12, 2008
I have been customer with HostGator for almost two weeks and my experience has been TERRIBLE, AWFUL etc.
The server I am being hosted on is overloaded daily to the point when my SSH times out and my website is unaccessible. I have been told that the customers who overuse their resources have been removed and that it should work fine - surprisingly, it does not.
Days ago I have been also assured, by the live support rep, that load averages will stay around 2s or 3s after the server will be filled as the accounts were still being added. That is not happening even though there are no accounts being added anymore to the server (as I was told few days later).
As I am writing this, the load averages are: 121.74, 66.47, 49.90
The overload has been causing problems DAILY.
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Sep 13, 2008
I’m have always used a Windows VPS in the US so I can test my websites from the US and other websites. Since I’m only using this VPS for Internet access, I have a goal to pay as little as possible for the VPS.
I did see another thread here at WHT about [url] and they had a VERY good price on a VPS with 512 MB of RAM, 15 GB of disk, 1000 GB of BW and Windows 2003 server with Plesk 30 domain.
The setup was average, about 5 hours from payment. But my VPS was placed on a VPS node with 60-90% average load, and the VPS was VERY slow.
I opened a ticket, and they moved my VPS to another VPS node with lower CPU load (around 30%), and the VPS speed was OK.
But I did have some problems with plesk, and the only way logging in to Plesk was to poen Plesk control panel direct on the VPS.
After some days I did not have access to Remote Desktop anymore. I did get the message that I had more RDC connections that was allowed.
I opened a ticket and they did reply and work on this problem over several days: .....
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Jul 10, 2008
I purchased the plan called vps3.
I configured DirectAdmin and uploaded my scripts like flv players, some php test scripts and the only output I got was php errors and non working FLVs (The browser ask me to download the flvs, instead of playing in jw media player).
Thats, because no modules and extensions were installed, which I asked in my pre-sales question email, befor buying the vps.
I asked for a cancellation of the account a few minutes later I had no access anymore to the IPs, DirectAdmin, Hypervm or any FTP Accounts.
I have paid $24.99 (With promocode NEW50) and got only 2 days access to the vps! Kody R. from Thenynoc.com told me, That a refund is not possible (because of their ToS).
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Nov 2, 2009
I've read bad reviews on Santrex, guess I'm just one more in their glut of unhappy customers. I ordered a NL vps 2 weeks ago after being convinced by a friend who has been with them for two months. I was a bit wary, but it was only $10 so I thought what the hell.
Right off the bat when my vps was set up and while I was insalling kluxo, there was some brief downtime. Wasn't that bad, but pretty bad timing for a first impression. Hosting was fine for the next week really, not much downtime, until last week that is.
All NL VPSes were down for more than 72 hours. I didn't pester their support, and it would have been pointless since their support was clueless about the issue. Their reply was that they didn't know how long the downtime would last. Granted it was problem with the datacenter, but thats not what I thought was the worst part.
Normally I'd think that when a host screws up and gives unacceptable uptime, they should at least offer some discount for the next month, if not give it for free. Granted thats not in their TOS, but they shouldn't be surprised at all of these bad reviews and customers leaving from the terrible service. I mean santrex didn't even apologize for this, now I'm not sure if the terrible downtime or the lack of caring by the company is worse.
My VPS hosting ends on the 17th, not gonna do much with it until then most likely, I doubt that santrex expects someone like me to pay them again for the service I got. The fact that these guys have 7k clients amazes me with the fact that these clients stay, and that these guys act as if they have 7 clients.
In closing, you can clearly see this is not a host to bother with, the cheapest vps hosting for sure but even a cheaper level of quality. All Santrex has really provided me is to test out webmin briefly, and it's changed my opinion about the control panel, but really thats it. Hope this review saves anyone from my experience. I may not have had an active site, but anyone hosting a business on one of their NL servers must have gotten big losses from this.
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Apr 5, 2008
I guess you can fugure my account expired with servage.
but to tell you the truth, I am so P OFF at them
I opened a ticket on my last day and asked if I can move it from 14 months (that I started with) to a 6 months renewal because I could'nt afford to pay the £74 they wanted, and apologised for this. They said I'd have to pay the 74 pounds first and then change my billing to 3 or 6 months.....
I replied saying can I then pay a sum now and a some next week. as I don't have that with me at the moment but wednesday 9th April I wil be able to remew it all
They replied with:
"Hello Ahmed
there is 14 days grace period for customers before account gets suspended."
So I thanked them very much, because like that, instead of paying in installments, I can just pay them the whole amount before the grace period was over, otherwise I would've backed up my data and moved it another server, or on my computer till I remew the whole amount....
5 days later (today), I log on to my account, and it has been suspended as I hav'nt paid for 5 days...thats 9 days before the "grace period"
and now all my domains have this dirty suspended page that they have, and I bet I lost half my members and customers like this, as when I see this page on any domain I enter I never go back to it!
I say to my self its my falt, I should've paid when I had to.....but money was tight, and I told them....and they gave me the 14 days, I did'nt ask for anything, but I thought backing up all my sites and my webdriver that I have with them would take me ages, plus the pages have alot of content that would be a hassle, if I have a "14 days grace period".
This is the first time servage have lied to my face, and not by answering a question with yes or no, by saying a feature they have that does'nt exist and but wednesday I bet all my customers and members would've found somewhere else to hang out, as I only contacted them through the mail server on the site and my forum, now I can't even right "we will be back soon....don't go away",
I thought I warn you guys about this grace, if you have an account with them make sure your ready to renew before it expires, and don't believe most of the stuff that they say.
OMG, I used to promote for these people, and tried hard to always say good stuff about them, you see my sig, it was a promotion for them with a coupon code (that I dredfully apologies about to the administration for not reading the rules properly), and I get in return a lie straight in my face with no warning and no way of accessing my database what so ever.
Just be warned Guys, don't believe everything they say to you and backup all the time because you never know why they suspend your account.....even if your on thew right track
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May 6, 2008
I am looking at a dedicated server from serverbeach or a vps from liquidweb
"web stuff"
i run a website in which only my friends could access
the site is using gallery with about 3,000 pictures from local car shows
the monthly visits is under 80
"email stuff"
one important thing is eye candy
which one has a better email gui because i am willing to pay up to $100.00 per month for a flashy email gui
currently hosted with gate.com and they suck and my friends showed me 2 programs called zimbra & smartermail which look so cool and they told me you need a server or vps
and if you are wondering i am a college kid so that's why this post sounds so stupid but it's real
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May 28, 2008
About two weeks ago serverbeach null routed one of our servers for over 48 hours with no proof of an attack what so ever. We would randomly see it back online for 5 minutes at a time and the server was perfectly fine. No lag, no attacks, no nothing then boom nullrouted again.
They claimed the traffic the server was receiving was too much for the 10mbit port we were paying for (after we waited 48 hours to receive a useful response) so we were forced to upgrade to a 100mbit port. No big deal, they upgrade us to 100mbit and 10 minutes later the server is online without any issues what so ever. Today we find out the server has been nullrouted once again and we have not had a response from them in hours.
Not to mention when we called support the first time we heard a party in the background and it was impossible to talk due to all of the loud noise and yelling. We were promised an update within 30 minutes, never heard back.
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Oct 17, 2008
i ordered a server today from serverbeach,
I have changed my nameservers at the domain registrar but when using the serverbeach DNS tool to use the serverbeach DNS service , its asks me for the IP of my domainname.
How do I find in webmin the IP address of the domain to be entered
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Mar 28, 2008
I've heard people talk about it being important to pick the right datacenter if you go with serverbeach. Other than the two power outages in the VA one, what are the differences? Do they all use pure Peer1 bandwidth?
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Jun 13, 2007
Anyone have any experience with ServerBeach.com?
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May 1, 2008
Currently hosted with hostway but i am thinking of moving
i want a windows server for sure either 03 or 08
and i don't need managed really
i was looking at 1&1
because they have a windows vps for only 29.00 a month
but i seen liquid web's offering in the offer section
and i have noticed they have not changed their offers in months are there any new offers and is liquidweb good
and serverbeach a friend told me about but i am wondering should i get a full server and they charge 20.00 more for windows
i run a blog about gun rights & nra stuff and i get about 100 visitors a month
also please don't recommend shared hosting because i don't want to check my site one day to see the word suspened so either vps or dedi
and this may sound stupid but can you use a windows server like a computer like play movies and music and stuff using remote asst?
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Oct 19, 2007
I have a server from ServerBeach Linux Powerline 2600. CentOS5.
It even has webmin on it.
But this is what I'm trying to do, trying to add a user so the user can use apache/php/mysql/cron and cannot look into other directories like /etc
SB is taking sometime, so I thought to post here as well.
I know it's a linux admin thing, but I'd like to get some quick help as well..
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Apr 4, 2008
I've only had a server with them for a week and - being the guru that I am - managed to lock myself completely out of windows by mistake, no safe mode remedy or anything possible. I needed a fresh OS install but on top of that I needed access to my old data. It took them all of 6 minutes to notify me that my request was in the works. In under 2 hours I had a fresh C drive with a new OS and my old drive in there for me to copy data from.
I was fully expecting a slow, condescending response and a bill for the service (I asked to be charged but they refused and said that OS reloads are always free despite having to do more than a simple OS reload for me)... What I got was near immediate response from a polite and fully competent staff that did exactly what I wanted. Thanks ServerBeach!
I'll review their uptime after I've been with them for good chunk of time. I'm at Virginia and I read about two power outages they had before, but having dealt with their staff there I'm confident that these guys have that completely under control now.
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Jul 30, 2008
I have a site that uses extreme amounts of bandwidth, I checked some of the popular companies like serverbeach and softlayer. Right now I'm leaning more towards serverbeach because they are cheaper, Are they a good company to go with? Let me know if you have any other recommendations.
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Jan 24, 2009
My site is down for about 4 days now. The hosting company's website support area is not accessible either. I do not have access to phpmyadmin. No one from the company is contacting me to let me know what the problem is. What can I do to bring my site back to life again?
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Aug 1, 2008
I want everyone to know that the purpose of this post is to ask for help, and nothing else.
I bought a VPS from VerityNet one night. The next afternoon,I found out that my server was not setup yet and I had to call in for it to be manually setup. Great! Now I can get going, except for some reason I am not able to login to their PPP (Parallels Power Panel) and not able to login via Remote Desktop with the username and password supplied in the e-mail. So, I called in and told them I was not able to login, so he suggested a password reset. He said he would send me the new password via e-mail, but it took almost until next morning (Today). I tried to login using the new password for both Remote Desktop and PPP and it has failed to work, again. Next, I went back on their website to pull up the 1800 number to call them (By the way, this is the SAME number that I used Yesterday.).
When I dialed that number, it saids "This mail box does not exist".
What should I do at this point?
A) Stay with them, and try to work things out.
B) Get a refund
C) Stay with them, and ask for compensation for the 3 days.
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Jun 7, 2007
Today I noticed huge bandwidth usage on one of my site. This site is a picture site and average bandwidth usage was about 2 - 3 GB / day. But during last 4-5 days, this site has use more than 200GB of bandwidth.
After going thru the logs, I find that an email (or more than one) is in circulation having hotlinks to almost all the images (over 2000 high quality pictures) in one email.
This email has been send to thousands of ppl by some group / person. Now these emails blowup all my bandwidth without any page view / ads being served. I was really horrified to see this. In panic I renamed the folder holding the pictures and changed all my html files pointing to new folder.
But this does not seem to be the solution. Again someone could do the same thing again and again. Further, if I am changing the folder / location of pictures, I don't know if it will affect indexing of images by goggle images as this is a main source of visitor at my site.
Can I do something to stop this miss-use? I really lost money due to this over usage. How can I make sure that this thing is not repeated with my site?
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Jul 26, 2007
It seems there's a shake-up going on in the VPS business, first BuyaVPS has issues with network, X1services with Cpanel problems, PrimaryVPS not responding for 9 hours, myVPShost downtimes, SolarVPS double-billing, the list just goes on and on.
I've only seen 2 good reviews lately: Wiredtree.com and Imountain.com. JaguarPC gets good comments and that Rocksomething company does too.
What's up with the OTHER providers? Please post your postive reviews with any companies you are with right now. Please don't post any more negative ones, there are too many already
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Oct 7, 2008
We moved our hosting from Knownhost to VPSville approximately over the weekend and here are the initial impressions of VPSville. By the way, Knownhost support is great, the best, and we had no problems with them, just wanted to get the server out of the US.
We decided to try out VPSville based on the few reviews on this site and taking on their supposedly 'Stellar 24/7' support and 'Satisfaction guarantee' as promised on their website.
The few support tickets initiated so far were either answered very late (up to several days) to one ticket not having been answered at all.
The answers themselves were not very satisfactory and very incomplete, and kept recommending irrelevant 'upgrades', instead of trying to tackle the problem. I solved one ticket issue on my own, but got the reply that basically a tiny server (HIB 1 - 128MB guaranteed RAM with 4x Xeon processor) is 'too tiny' to even support attaching e-mail attachments larger than 2MB via Roundcube, so that I should 'upgrade' to HIB2 (256MB RAM guaranteed). Now, having used Roundcube on a VPS with 128MB RAM and having researched the issue with Roundcube, I know that it has to do with modifying configuration files to reset the maximum upload limit, etc. All I asked was for was the easiest way to go about doing it, since they are the 'experts' and this is the first time using an HIB LXAdmin for me.
Regarding the servers themselves, the setup was instant and I have no problems with the servers, very satisfied.
It's just the support that makes me quite skeptical. I really think that either the VPSville support are manned by nameless non-technicians or their priority is to have their customers upgrade over every issue, instead of helping to tackle the problem.
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Apr 20, 2008
One of my servers at FDC Servers is crashing (= kernel panic) every few days since we got it.
The specs of the machine are:
C2D E6550, 2 GB
Linux .. 2.6.24.4-64.fc8 #1 SMP Sat Mar 29 09:15:49 EDT 2008 x86_64 x86_64 x86_64 GNU/Linux
I opened several tickets with FDC, after running memtest and clocking down memory they say it's not a hardware issue but software related.
Quote:
I see that according to this ticket, memtest has been run without error and the memory was even slightly clocked down to avoid problems. It appears that the errors you are reporting are software related...
I already tried several kernels and different application versions.
The server is only running lighttpd.
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Feb 7, 2008
In both cases a hacker created email accounts (through cpanel?) and then sent out spam through the webmail system. I don't see on the log where they accessed the cpanel, so I'm thinking they may have done it on another day, or they may have done it using some remote script.
Here's what the log looks like.
83.138.172.72 - - [06/Feb/2008:04:52:56 -0600] "GET /webmail HTTP/1.0" 301 0 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Crazy Browser 3.0.0 Beta2)"
82.128.5.177 - - [06/Feb/2008:05:52:14 -0600] "GET /webmail HTTP/1.1" 301 5 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; Crazy Browser 2.0.1)" ...
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Dec 15, 2008
I'm a customer of crissic and now their server is down for about 40hours.
And Skylar is not responding again.
Anyone else having my problem?
What should I do?
Can anyone from LSN help me and restart his server? This time is much worse than Cpanel license being expired. At least at that time websites worked...
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May 24, 2008
Some jerk has been attacking my Windows based server for 2 days. Basically he said he has 600+ bots that connect and look like normal users. The site has been down and we have lost some serious income.
I was thinking about just using GigeServers ProxyShield as I thought it would be the easiest route but the $1000 a month is a bit much.
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Apr 23, 2008
This is my findings from the last two days on FumiNET.
I had found them here on WHT and began browsing their website. It looked alright, they had decent pricing. I began speaking to them about reselling their UK lines, and their cheap "Berkshire" line was very appealing to me. I asked for more information and began planning with the HostingForYou staff because it seemed feasible.
I spoke to "Dawson" who goes by the email root@fuminet.com. He assured me the pricing was sustainable and said that their "partner" company was eating the bills on the losses. I was gullable enough to bite and decided to set up the offers and post them here on WHT. I was then contacted by a few very kind WHT members who told me that they would be losing at least $800 a month per rack and I immediately had began pulling the order links. (This was entirely stupid on my part to even go along with this).
I then began to look further into this "company". I went to WHT IRC just because I wanted to go there and I just hapened to land during a discussion about this company ...
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Jul 31, 2008
How much does 500mbs cost these days?
Not include servers, just traffic. USA datacenter, average/like BTN quality level.
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