Iweb.com - Best Dedicated Host

Review About Iweb.com Dedicated Hosting

Apr 16, 2008

we are planning to expand our business by purchasing 1 more server and i

have found that iweb.com is providing some very good deal in dedicated server

but i tried to find some review about them,unfortunately i didn't got any.so finnaly i

thought to post a thread here....

so guys come on tell me howz iweb.com are they reliable? good in support?

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IWeb Review

Jun 1, 2008

here is my review of iWeb, after all the problems have gotten worked out from here [url]It turns out when they did the install of cpanel, there was a install of PHP already on there and openldap was there before the install and caused a whole mess with cpanel.

After all that has been worked out i'm pretty happy with iWeb so far.

My Server:
Core 2 Duo E4600
1GB Ram
320GB hard drive
CentOS
100mbps port
3000GB bandwidth
cpanel

Sales is pretty good, although im not all there with this, having to have your account manager around to do anything with your sever almost. Ive gotten rather annoyed a few times because I was told to get in touch with my account manager for simple things.

There network is solid, I live in south florida and I can max my connection at any time of the day. I have a friend in utah with a 20mbps connection and he can max it at anytime as well. Ive been able to have the server push 50mbps + for several hours with no problems.

There portal is pretty simple, no softlayer but gets the job done, and is far more then I really need, bandwidth graphs are just about all I need.

All in all I would say they are pretty damn good. After my initial issues got fixed, I would recommend them to just about anyone now.

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IWeb Review #2

Jun 20, 2008

This is my second review of iWeb for a second server that I purchased from them. And this time everything went much smoother this time around.

The Server:
Pentium E 2.0 Ghz
2GB Ram
2 x 320GB Hard Drive
100mbps
Cpanel

After a very rocky start with iWeb the first time around, ive really started to like this company. I only had 2 small issues with this server, ordering it was kind of a problem, the order wouldn't go through, and when it finally did there was more then one of them. I also had a problem where they forgot to give me my secondary IP address, I just had to go in and request them again. These two issues are kind of a hassle but not a deal breaker.

Overall iWeb is one of the best around, there network is solid, and pretty damn fast. There customer portal is really good, no softlayer, but it gets the job done. There uptime is really nice too, I haven't had a since second of downtime with this server, and after I got my first box working right, no down time there either. I would recommend iWeb to anyone.

My only gripe with them is the account manager thing. Personally I think that needs to go. There is no reason why I shouldn't be able to talk to any sales person and order something for my server, or a whole new server at that. Its really annoying to have to go to the account manager every time for everything, and it seems like every time I need something my account manager is out of the office for X reason.

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Any Review About Iweb.com

Jul 19, 2008

i will be migrating from softlayer and have heard some very good and bad reviews about iweb.com but here once again i wanted to ask you guys

we are going to use their server for shared webhosting

how is their network ? uptime ? and support

though im talking with their sales from past 3 days but their sales dont respond properly,i asked them something and sales guy keep disappearing again and again and not able to give any proper answer.

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Host For Iweb Designed Site

Mar 29, 2009

I have designed my own site using iWeb but don't want to publish it to .mac. I have my own domain name. If I use a host that is not .mac I lose some of the features that i have in the site at the moment, e.g, counters etc. Is it possible to find a host for this mac designed site where I can add counters and other features. I have used the iWeb design as I found it very user friendly, where a lot of the other hosting sites were complicated and you also had to subscribe before you could see what your site looked like. I also like the iweb templates.

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Ongoing IWeb Review

Jun 5, 2008

On Tuesday, June 3rd I placed an order for the Dedicated budget plan I found on google. The plan consisted of the following:

2.4ghz Celeron
1gb RAM
320GB SATAII
3000 GB Transfer
10mbit connection
$69/mo
$0 Setup

I searched around for hours and found ones close but not quite what I wanted for close to the same price. I finally placed my order at around 4:00pm CDT and had the forms filled out and faxed in by 4:30pm CDT

Yesterday I got no contact except for a reply from billing confirming they received my forms(in reply to an email I sent them).

This morning I had an email from billing stating they couldn't read my handwriting on my credit auth form(I have bad handwriting). I resent the form with the information typed in. I found out later that this delayed the setup of my server. (Hour 53 now)

I will say their Live Chat was not very helpful nor was phone support, nor my account manager. I got no response from my account manager, and live chat kept telling me to conatct my account manager and phone support directed me to email sales@iweb.com instead of jeanluc@iweb.com. In desperation I started scouring google and came across WHT and saw some of Martin(atchooo)'s response to other customers problem and was impressed, so I followed the link to his blog and found his (creative) email address. I sent him an email detailing the issues I was having. Within 10-20 minute he had responded letting me know he would look into it, about 10 minute after that I got this response ....

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IWeb 10Mbps Unmetered Dedicated. Any Good

Jul 2, 2008

Anyone have experience with this connection from iWeb?

From their website:

Quote:

"At iWeb your unmetered port is not shared, if you buy a 10Mbps port,
you are guaranteed to be able to use 10Mbps whenever you need it!"

So I wonder what peaks can you expect from their 10Mbps network,
especially in US and Europe.

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Which Shared Host :: Iweb, Ubiquity, JaguarPC, Eleven2 Or Hostgator?

May 15, 2009

Ive narrowed down to three hosts, please vote or reccommend others at my budget of $15 a month.

iWeb.com Shared Hosting
Ubiquityhosting.com Shared Hosting
jaguarpc.com Shared Hosting
eleven2.com Shared Hosting
hostgator.com Shared Hosting

I'm currently looking for a host with either unmetered bandwidth or diskspace, or specified numbers but with 100s of GB of space and above 1TB bandwidth.

Currently in favour of eleven2.com.

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Dedicated For Free Host

Nov 6, 2009

My brother wants to open a free file hosting and need good quality unmetered bandwidth with many hdd space also. Anyone maybe has experience before on this? i searched whole forum and found that the datacenter who offer it and with cheap price is fdcservers, and just found leaseweb also not bad.

is there any good and bad review on those datacenters? or maybe could suggest other datacenter?

i would really appreciate if you want to share it

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Finding Dedicated Host

May 4, 2009

Currently have the following and pay $134 a month:

OS: CENTOS 4.7
Hardware: AMD HP A64 4200 DC/2GB/250GB SATA
Bandwidth: 1500GB
Control Panel: cPanel + Fantastico
IPs: 5 Useable
Location: US

I don't like my host, and would like to move to a similar price point with a new host. I am capable of managing almost all aspects of my server, only the initial configuration of things like PHP sometimes throw me.

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Good Dedicated Host ...

Oct 6, 2008

Who is a really good Dedicated host. I may need to switch my site to dedicated and I only wanna do it once.

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Dedicated UK Linux Host

Dec 3, 2008

I am currently running a set of websites which is about 20 domains and as many databases. These are php4, mysql 5 websites.

/* rant mode on*/

I was hosted on 1and1 shared hosting but had to upgrade to their dedicated hosting due to constraint of 15 dbs max on shared.

The first problem arose when they said all the data has been transferred to dedicated (I have email proof) but after two weeks suddenly the darn databases vanished from my dedicated account. I checked with the hosting and they said the DBs need to be moved manually. I was pissed as hell but thankfully they came up with that morning's backup of the databases and nothing was lost.

The second problem that came my way was that Shared hosting had MySQL5 but the dedicated hosting only had MySQL4. This was pretty ironic as I was supposed to be upgrading.

Being weekend and all, I was in one hell of a tight spot. With client's and partner's breathing down, I moved the databases to a idle-sitting shared 1and1 hosts and got the sites running.
/* rant mode off*/

I am currently confused and scared as to how to choose my next hosting. I want a dedicated host because of the traffic on some of the more high profile domains. I would appreciate if someone suggested a very good host in �100 to �175 bracket, especially if you have been with him for a few years.

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[Review] RAM Host VPS

Jun 24, 2009

This review is based off of my personal experience with RAM Host VPS [url][ over the past 2 weeks.

100MB Test: [url]
My UnixBench results (which I'm told is on a fully loaded server):
[url]

Bottom Line:
Great value VPS provider whose owner has a background in UNIX and security.

Detailed Review:
I'm new to this forum (brought here by the hacking incident of my previous provider since I couldn't actually get any useful information out of them directly), but I have experience in hosting and security and over the past 15 years I've held paying posititions as as UNIX sysadmin, Network engineer, and Security engineer. I've also run my own co-located Linux servers before (even Debian on a SUN pizza box) as well as most recently utilizing shared hosting faclities to run the majority of my web sites. I run Linux (Debian and Ubuntu) as well as MAC OS X at home.

My first experience with VPS hosting was with a VPS provider that had almost a week of downtime due to a hacking incident. I also had another incident with this same provider where I believed the host system was compromised but support totally wrote the incident off, so needless to say, I wasn't off to the best start in the world of VPS's. I knew that I was tired of my shared provider having over-loaded servers, thus resulting in horrible laod times for my Gallery 2 installations, but I wasn't sure about trusting my previous provider since they appeared to have little to no security experience.

My search for a good VPS provider has ended with RAM Host. I found them by seeing them referenced in the "Speed Test" section as well as a "Benchmarking" thread. Their benchmarks and speed proved to be above and beyond what I was getting from my other provider, not to mention I did some research on the company and owner and determined that he was much like me:

From: [url]

Quote:

I also have a business - RAM Host.us - it is shared and virtual dedicated server hosting with professional features run by professionals for professionals. I founded it because I was sick of web hosts who treat their customers like idiots. Because we cater to the smart person, it has the effect of allowing us to charge much less than others - the untapped market of smart people who don't want / need / can afford a full blown dedicated server or expensive VPS and all the administrative overhead that it entails. We cater to the programmers (including the python ones) and webmasters - raw fully-featured web hosting with specifications that can be customized based on your actual needs so you don't pay for stuff you don't want.

Not to mention Robert appears to have security experience and has had paying jobs in the security field. Based on this information, and being in the security field myself, I was convinced that I should at least give the little guy, RAM Host, a shot. I initially inquired with support about my needs and almost immediately received a response. My initial concerns were with regards to continuity of business if something were to happen to the owner since the company appeared to be a small business. Robert assured me that there was another person involved with day-to-day operations that would at least provide me with 1 months notice if something were to happen. This is more than enough time for me to move my sites elsewhere.

My VPS was setup within about 15 minutes of my order being placed. The web console wasn't anything special, but it wasn't HyperVM (which made me happy). It does allow you the abilty to see your IP, bandwidth used, power on/power off/reboot your VPS, and the ability to reload it with the UNIX distribution of your choice. By the end of the day I had already restaged my VPS, moved my sites over (transferred 10GB of data in about 15 minutes!) and they were being served from RAM host. The speed and benchmarks quoted were exactly as advertised. I've had the service for 2 weeks and haven't had any issues with bandwidth or response times to my sites. Ping times are good, and overall connectivity seem to be on par with my previous provider.

You may have concerns about going with a small company to do your hosting, but sometimes the personal service and support you get from a small company outweighs the limitations. Nothing demonstrated this more than not being told what was happening with my previous provider when they were hacked.

Pros:
- Price - 11.99/mo for 40GB Storage, 500GB Transfer, 512/1024MB RAM VPS
- Fast install, fast servers, fast network connection
- Servers are not overloaded or oversold: Intel(R) Core(TM)2 Duo CPU E7200 @ 2.53GHz with between 4-6GB RAM serves typically 9 VPS customers per server, absolute maximum of 11 per server)
- Fast and Knowledgable support; they surely don't treat customers like they are idiots!
- Customized plans so you get exactly what you need.
- Includes weekly backups with customer allowed downloads and support can perform restores if you haven't downloaded the latest backup.
- Not running HyperVM!
- IRC client access is allowed for VPS's (not IRCD)
- Status page updates with upcoming planned outages, etc
- Reported an issue with network speeds when developer was testing backups, and they responded with an answer within 5 minutes and had resolved the issue.

Cons:
- Disks are not running RAID however hardware is new and backups are performed
- No emails were received when an outage occurred however it was on the status page
- Backups are weekly and bandwidth to perform restores are currently limited; however this is currently a work in progress as features are currently in the works for the backup process and should soon provide faster restores (restore data available from the same datacenter). Either way, no matter what your provider provides you for backups, you should make your own (as obvious by many that lost all of their data when FSCKVPS/VAserv was hacked).
- No RDNS.

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Xe Host Review

Jun 3, 2008

When I first got into the world of webhosting about 2 or so years ago, my friend introduced me to Xehost, and I'm still a customer there now. I've had a few problems (constantly going over the bandwidth limit, but that might be my own fault) but generally I thought it was pretty good. I of course however had nothing to compare it to.

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Dedicated Host With GoDaddy Performance

May 8, 2008

We've been using GoDaddy as our dedicated host for about 2 years now. Throughout this time our performance with them has slowed. We have 2 eCommerce websites that receive moderate traffic but not outrageous and a few personal websites for ourselves that get roughly nil. Our entire server uses maybe 60GB of traffic a month as reported by plesk.

A fairly consistent problem we have however is page load time. Our server's CPU load reported by uptime is usually very low in the 0.05-0.15 range even during peak hours. So we doubt that the CPU is the problem. Additionally I have tried saving a static copy of our index page and uploading it to another part of the server and the load time between the static and dynamically generated page appears to be identical.

It appears as though our server allows at max 1-2 connections a time per IP address, or perhaps even globally, to receive data at one time. If I load our index page which is fairly image intensive it takes quite some time for the page to load in. It appears as though 1-2 images at a time are typically loading and that's about the limit. My ping time to the server is usually 50-60ms which really doesn't seem too bad to me, or perhaps I am wrong. If I hop over to a site like Google News however their front page contains probably 50 images and they seem to all load in a matter of moments and my ping to news.google.com is actually worse than my ping time to my own server.

For the lifting our server does I feel it's fairly beefy even given that it's a machine approaching 2 years old. It's a P4 3GHz w/ HT, 2GB RAM, 120GB RAID1 HD. The machine we had prior from another host was a Duron 1400 (iirc) w/ around 512MB RAM and 60GB HD and it didn't stumble on these tasks the way our server with GoDaddy has - again leading me to believe it's either some configuration option or is it just the quality of the GoDaddy network that is leading to these slow load times or page timeouts all together.

We recently purchased a new server with GoDaddy a few months ago and are preparing to migrate our current server to the new box - however given the worsening problems with load times we are simply considering moving elsewhere if it's not something that can be fixed with a config file or in Plesk.

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Netherland Dedicated Server Host

Oct 2, 2009

I am looking fora netherland dedicated hoster which allows warez and has some quad core server under 130

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Dedicated Server Host For Java

Mar 25, 2009

servlet, struts, jsp hibernate. Java web libraries.

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Dedicated New Jersey Web Host I Can Visit

Mar 28, 2008

Is there a host in nothern NJ I can park my own boxes with and have physical access to?

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Best Dedicated Server Host To Choose

Jun 1, 2008

I am going to be starting a free hosting company soon with a very professional layout, functions, etc. What is the best dedicated server host to choose from here? I need to offer a good amount of space/bandwidth to my customers.? I am also looking for a reputable company that can host thousands of free clients on there server(s) with no problems.

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Shared, VPS, Semi-dedicated Host?

Apr 21, 2008

choosing an appropriate webhost solution. I'll be launching a site that will initially serve around 3000-4000 pageviews per day (say 2000-2500 uniques per day) but will go well over 10-15K eventually. Pretty small based on that metric. With just PHP (no dynamic content), my shared host has handled that fairly well for an existing site.

However, this site will need to track search queries...so, each page will do a simple MySQL lookup and either upgrade a count or do a small insert. Again, very simple stuff but not sure how this affect performance and CPU load. Still, I know my provider has pretty low thresholds on max db concurrent connections and they've loaded my server with lots of other sites recently. I'd rather not take a chance after launching.

Based on that simple operation, would you recommend moving to a managed VPS or possibly a semi-dedicated server? The traffic still sounds low but I'm just not sure of the mysql effect

If VPS, it seems like 512M memory should be the minimum for this setup or could I get away with something smaller, like 384M/256M?

I've read good things about MediaLayer's "application hosting" but it still sounds just like shared hosting.

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Searching For A Dedicated Server Host

Sep 15, 2008

I want a reliable network. I would prefer having a dedicated 10mbit rather then 100mbps shared.

Server requirements:
Reliable fast network.
2Gigs of Ram
WHM

I will be hosting online games on the server so the latency is very important. Server can be either in UK or USA.

Budget: 140USD per month. Not interested in servers with setup fees.

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Who Is The BEST Virtual Dedicated Server Host

May 11, 2008

what hosts are considered the best for virtual dedicated servers.

I know about the big names like GoDaddy and Yahoo, but who really has the best service and (importantly) the best price/value?

Heres what I need power-wise: Something that offers 2GB+ of RAM to me, 20GB+ Hard Drive space, and something thats running on Windows. I intend to run 3 e-commerce sites off this, so if you think I need more power please recommend it.

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Host-it-yourself Or Use Dedicated Hosting Services

Feb 26, 2007

Currently I am hosting my web site myself on my PC at home (Jboss+ mysql). Using a dedicated server with the highest spec can cost me a fortune knowing that I've just started my online recruitment business.

Should I just hire good hosting services to do things more professionally or should I keep hosting myself and learn how avoid many downtimes

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Host Thousand Emails - VPS Or Dedicated

Feb 21, 2007

My big client is coming to sign up with us included managment. He will use thousand email accounts for his staff in 4 companies in Asia. Just website, download brochures/pdfs and thousand emails.

Should I host him on my server or get him his own VPS / Dedicated server. He said I do whatever host him on mine or seperate server as long as the server is up.

I never host thousand emails before, I do not know which server is suit for him. I find if I host him on my server, many of his staff will check emails in business hours and may be causing my customers' sites slow.

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Cyber Host Pro Review

Mar 5, 2009

I've never written an online review before but felt I really had to find a way of recommending Cyber Host Pro. I've just reached the 2nd anniversary of being a customer of theirs and in 2 years they have not once taken more than 1 hour to respond to a question. Quite often it has literally taken 2 minutes for them to respond to my email.

I really recommend this company as I have never experienced such fast, helpful and polite service. I also think their hosting plans are particularly good value.
Previously I had been with UKHost4U and I thought this group were the worst and most amateur outfit I'd ever seen.

It taught me very quickly that the service is the best thing you can pay for and for this I would definitely say Cyber Host Pro are unbeatable.

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Review The Prime Host

Oct 7, 2009

I would like to inform everyone of my experiences with The Prime Host.

3 Months in, I have nothing but good things to say. For all technical issues, they always reply within at LEAST half an hour, and if it's going to take longer to get something done, they come back and inform you they are working on it, they don't keep you in the dark which is one of the biggest things I've noticed that hosting companies do sometimes!

Yes, I've had a couple of problems, one with a particular domain I use that kept getting hacked - but I'm 99.999% sure this was due to a wordpress problem (2.8.4 vulnerabilities anyone? Or possibly an addon), as none of my other domains have been hacked.

Regardless of this being a wordpress error or not, The Prime Host have been nothing but helpful towards me during the whole process. Darrel (Owner??) & the other support crew are great - they offer advice on what we can do to help prevent future problems etc.

I guess the biggest things for me currently are:
Speed of response
Speed of page loading
Competence of support staff
Uptime

For the price I pay, and the benefits I get (WHMReseller, WHMCS License), this really is a SPECTACULAR service.

I will update this thread as time goes on.

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LiquidWeb Review And Other Vps Host

Apr 24, 2008

WHT reviews and foru input have been a great help for me in figuring out what new VPS hosts to go with. So I'm posting this to offer similar insight and helpful information. Based on reviews here and other research, Final 3 picks

1. KnownHost

2. PCJAGUAR

3. LiquidWeb

(was also considering wiredtree but they only been around since June 2006)

Factors: Servers, support, price, complaints

All 3 host where about the same for servers, support and price-wise they all in the same ballpark.

Knownhost - no complaints found
The other 2 - yes complaints found

The main reason we chose LIQUIDWEB:

faster ping test, has phone number for support, replied to complaints properly.

VSP setup - 1/2day

SUPPORT ISSUES:

1- Sonar Service Monitoring states: Error retrieving monitoring information

1 hour 15min. for un-automated reply and issue fix in 15 minutes

2- ERROR WHEN LOGIN INTO WHM OR VPS PANEL
website certified by unknown authority - security error: domain name mismatch
security certificate error and Nameserver problem

15 min. for un-automated reply and issues answered properly.

1st issue - The certificate error that shows up when logging into CPanel/WHM is normal, as it is a self-signed cert. You can just tell your browser to accept the certificate and you should not receive the error any more.

2nd issue - The hostname entry can be fixed by simply clicking the button to automatically add an A record in WHM

3. E-mail being returned problem with its delivery.

15 min. for un-automated reply and issues answered properly.

It appears that an udpate was made with your registrar yesterday which may be causing this issue. (My domain registar was taken a little longer than usually in DNS propagation)

4. questions concerning server config, ClamAv, Trojan Horse scan results, configuring cpanel backup, cPanel/WHM Updates.

6 min. for un-automated reply and issues answered properly.

So far, network availability has been excellent and the support team has been helpful. I only wish that thier Knowlege base was a little more expanded for VSP functions are not setup by them that are optional and should be properly configured to tighten up the server further.

Will updated again about Liquidweb in a month or so.

also have a reseller account at Hostgator for about 2 months now after switching over from fatnetwork, good so far.

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My Power Host Review

Sep 29, 2008

While searching on Ebay I came across a company offering hosting at $1 first month 18.95 every other month for master reseller hosting. This company refers to themselves as Xpaw Media with there hosting company "My Power Host". To start, they lie to you, and say you can host anything. I asked before becoming a member if I could host remote proxies. They said this would be fine. I started selling proxy websites WITH hosting to make a little extra income. After a couple of weeks, having several paying customers, I notice ALL my accounts have been suspended. I contact them complaining, and they say they no longer allow remote proxies. I lost nearly 40 paying customers!

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Review On Lowest Host

Sep 30, 2007

I bought a VPS from lowest host long back (around 2 months back) , I had dropped my mind to run my site so I ran my VPS with them for a motn and then closed my site and kept backupin my PC..but then I made my mind to start my site again but backup was deleted from my PC by mistake..Then I sent a mail to lowest host and I got my backup back even after 2 months of suspension

They just rock give them a try

[url]

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CI Host 3 And 1/2 Year Review

May 20, 2007

CI Host has really gone through some changes when I started with them. I have had dedicated servers before for personal projects and such. This was my first colocation.

Starting Up
Signing up was a bit of a pain, as I had to sign my contract and fax it off a few times. I'm not sure what the mix-up was. On all three I had cover sheets with who it needed to go to and what it was.

Set up after I shipped the server was pretty quick. I was using their Dallas Datacenter at this point.

Dallas Datacenter
CI Host was pretty much selling a budget network service which was fine for me. As long as it would stay up. I didn't have any network down time that was too horrible, though I do run a site with a lot of visitors around the clock. They had a couple of incidents with "Emergency Maintenance", however, they don't usually tell you much unless you call the techs. at the DC directly.

Their Dallas DC bottlenecked worse and worse. My download and upload speeds started to get much slower. Everything was loading just like their website does now. The big delay and then the gzipped site loads all at once.

Chicago Datacenter
I had my server shipped to their Chicago DC and they then wanted me to sign a new contract with them, which I didn't want to do at this point. They also wanted me to pay overnight shipping. They promised me better peers and no bottlenecks. The shipping fee was a reasonable requirement, however, I tried to talk them into letting me try the network for 30 days before signing a new contract (I'd still be paying for the service though!). They politely said that they couldn't do that. So I sent anyway....

The server arrived. Fast too. They didn't install the server so fast. It seems they hooked it up and forgot to assign my new IP Addresses. It did come up. There was some downtime at first. I called the DC and asked about it. They said it was my CAT 5e cable and it was intermittant, so they were crimping me a new one.

There was still a little bit of network downtime as twice a DC tech. "tripped over my router's power cord", which was plausible.

I needed a reboot for a kernel update. They were very slow with their "Emergency Number", so I called the DC directly.

No answer. None. Many times. I called their Dallas Corporate. The menu sent me to customer support where I immediately asked to talk to their supervisor who I then in turn immediately asked where the DC Techs. in Chicago were. They had acted surprised and had one that called me back from Chicago in about 30 minutes and reboot my server.

Their network was better, but nothing to brag about. It was still Cogent afterall. Soon after they fired their DataCenter Manager in Dallas and Chicago after many complaints, so I was told. They also seemed to had forgotten that I needed to sign a new contract for the move. Though I get billed of course and keep my payments up.

Soon after the change of managers the promised new peers came online. YIPES! and GlobalCrossing. Still nothing to brag about from CI Host's DataCenter. I was bursting up to 11 Mb/s up and down if I needed. The routes to the server didn't have any bad switches or horrible latency spikes.

They had at least one tech. there at all times. They also seemed a bit more helpful when I called. And they had finally gotten a crash cart (monitor, keyboard, mouse, etc.) to hook up to the server if needed instead of having to take awhile to find the equipement and set it up.

Their knowledge of Linux left much to be desired for the most part. But you get what you pay for and I could walk them through anything that I needed them to do.

There was one incidence of my log rotator seg faulting causing my webserver to go down and called me letting me know. I'm not sure why as when I've brought my webserver down for recompiles and such in the past they had never called me. The did hook it up in their office and troubleshot and fixed it for me as I was away on vacation. They never charged me for it.

Their Data Center is obviously undermanned by the way. There is usually one technician everytime I call. Sometimes there have been two.

The network has gotten a bit better it seems in the past year. Doing traceroutes to my server have revealed using SAVVIS provided by Equinix.

Sales
At the beginning of my colocation I was given a "Dedicated Sales Rep." by the name of Richard Lusk. He was great. He used to check in on me to see if I was happy with the service every so often and once when my bank changed software to interact with Visa, my card was denied and Richard kept my server up until a couple of days later when my bank's software was working and I paid.

Later, I was assigned a new Sales Rep. apparently who never has talked to me, except for a few inquries to which she was pretty slow at getting back to me on. Afterwards I just used the sales dept. for iqueries and they were just as slow. Mostly I kept up on new deals and such.

Just recently I sent in an email to them with 17 questions and two days later they answered two of them. I guess they researched one question a day? I'm sure their phone sales is probably better. But I do hate being on hold for any amount of time.

Conclusion
I guess you could say that I've had mixed dealings with CI Host. They seem to be improving in some areas and devolving in others. I wouldn't recommend their network to a webhosting provider, except maybe as a cheap solution for fail-over (as the backup).

I've never rented a dedicated machine from them, so I can't really comment about them, except that they have some bad reviews here about it.

Just remember that you get what you pay for and all Data Centers are not equal.

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