we are planning to expand our business by purchasing 1 more server and i
have found that iweb.com is providing some very good deal in dedicated server
but i tried to find some review about them,unfortunately i didn't got any.so finnaly i
thought to post a thread here....
so guys come on tell me howz iweb.com are they reliable? good in support?
Today Im Going To Write My Review About Iweb
So Here We Go....
Network - 10/10
According To My Experience iweb provide a great and top notch services , their
Network rocks , Its almost over a Month With them, and i never had a single second downtime with them , my sites runs like butter on their servers.
Sales - 10/10
iweb sales is also very Good i really get prompt answers of my queries,never had any issue with my account manager , he always reply me with in 30 Min of my email , also their sales person are very friendly and helpful and always ready to figure out any solution
Reliability - 10/10what should i say now.... iweb rocks , like 2 months back i was searching for a host which can provide me best solutions , so that i can sleep with peace in my mind,and i was always unable to find that.but atlast i found all those features in iweb.and now i must say , i have peace in my mind,i sleep properly in Nights.iweb gave everything what i was searchings from long time
Support - 9/10
iweb really had a very good support i always get my request/tickets solved very quickly, i never got any negative answer from iweb.they are prompt in replies , but the reason why i gave 9 marks here out of 10 is because, they lack in live chat , live chat normally leaves in between.and that is what i don't like,its really annoying that we wait for 20,30 min and then they leave us without any notification.rest ticketing system is really good
Staff - 10000000000/10 ( yes they deserve This )
The is the best thing in i web Is , Their staff is soo friendly.means u will never feel that you are doing business with them,they deal like they are our very old friends,this is the best thing in iweb. i can assure you if once you joined iweb then you cant even think to change iweb...even not in your dreams
As they are rocking in every field
Suggestions
Some Of My Suggestion for iweb
1) please Try To start allowing proxy to
2) Please Try to improve Live chat system
MyConclusion
So All and all i can say that iweb is a great and reliable company it gave me a great platform to stay online in my business.and i can proudly say that Yes Im A iweb customer i really suggest everyone to try once iweb in your life, i can assure you that you will never regret
At The same time i would like to thanks Mr Martin Leclair He is the man with golden heart , he always help me , when ever i email him he replies me in under 10 min with best possible solution.when ever i ask him for any discount he never refuse , he is always ready to help everyone.i would really like to say
here is my review of iWeb, after all the problems have gotten worked out from here [url]It turns out when they did the install of cpanel, there was a install of PHP already on there and openldap was there before the install and caused a whole mess with cpanel.
After all that has been worked out i'm pretty happy with iWeb so far.
My Server:
Core 2 Duo E4600
1GB Ram
320GB hard drive
CentOS
100mbps port
3000GB bandwidth
cpanel
Sales is pretty good, although im not all there with this, having to have your account manager around to do anything with your sever almost. Ive gotten rather annoyed a few times because I was told to get in touch with my account manager for simple things.
There network is solid, I live in south florida and I can max my connection at any time of the day. I have a friend in utah with a 20mbps connection and he can max it at anytime as well. Ive been able to have the server push 50mbps + for several hours with no problems.
There portal is pretty simple, no softlayer but gets the job done, and is far more then I really need, bandwidth graphs are just about all I need.
All in all I would say they are pretty damn good. After my initial issues got fixed, I would recommend them to just about anyone now.
This is my second review of iWeb for a second server that I purchased from them. And this time everything went much smoother this time around.
The Server:
Pentium E 2.0 Ghz
2GB Ram
2 x 320GB Hard Drive
100mbps
Cpanel
After a very rocky start with iWeb the first time around, ive really started to like this company. I only had 2 small issues with this server, ordering it was kind of a problem, the order wouldn't go through, and when it finally did there was more then one of them. I also had a problem where they forgot to give me my secondary IP address, I just had to go in and request them again. These two issues are kind of a hassle but not a deal breaker.
Overall iWeb is one of the best around, there network is solid, and pretty damn fast. There customer portal is really good, no softlayer, but it gets the job done. There uptime is really nice too, I haven't had a since second of downtime with this server, and after I got my first box working right, no down time there either. I would recommend iWeb to anyone.
My only gripe with them is the account manager thing. Personally I think that needs to go. There is no reason why I shouldn't be able to talk to any sales person and order something for my server, or a whole new server at that. Its really annoying to have to go to the account manager every time for everything, and it seems like every time I need something my account manager is out of the office for X reason.
i will be migrating from softlayer and have heard some very good and bad reviews about iweb.com but here once again i wanted to ask you guys
we are going to use their server for shared webhosting
how is their network ? uptime ? and support
though im talking with their sales from past 3 days but their sales dont respond properly,i asked them something and sales guy keep disappearing again and again and not able to give any proper answer.
On Tuesday, June 3rd I placed an order for the Dedicated budget plan I found on google. The plan consisted of the following:
2.4ghz Celeron
1gb RAM
320GB SATAII
3000 GB Transfer
10mbit connection
$69/mo
$0 Setup
I searched around for hours and found ones close but not quite what I wanted for close to the same price. I finally placed my order at around 4:00pm CDT and had the forms filled out and faxed in by 4:30pm CDT
Yesterday I got no contact except for a reply from billing confirming they received my forms(in reply to an email I sent them).
This morning I had an email from billing stating they couldn't read my handwriting on my credit auth form(I have bad handwriting). I resent the form with the information typed in. I found out later that this delayed the setup of my server. (Hour 53 now)
I will say their Live Chat was not very helpful nor was phone support, nor my account manager. I got no response from my account manager, and live chat kept telling me to conatct my account manager and phone support directed me to email sales@iweb.com instead of jeanluc@iweb.com. In desperation I started scouring google and came across WHT and saw some of Martin(atchooo)'s response to other customers problem and was impressed, so I followed the link to his blog and found his (creative) email address. I sent him an email detailing the issues I was having. Within 10-20 minute he had responded letting me know he would look into it, about 10 minute after that I got this response ....
Anyone have experience with this connection from iWeb?
From their website:
Quote:
"At iWeb your unmetered port is not shared, if you buy a 10Mbps port,
you are guaranteed to be able to use 10Mbps whenever you need it!"
So I wonder what peaks can you expect from their 10Mbps network,
especially in US and Europe.
http://1and1.com
I've had a couple dedicated servers with 1and1 for a while now(about 6mos). I have to say that my overall experience was pretty good. At the time the prices where pretty good, and are very comparable to most hosts. I received the speeds promised, the server was setup very quickly.
The only negative I had with the server was the kernel. I attempted to install vmware on they system however they did not have the headers needed by GCC to compile vmware. It was an annoyance, but I just opted to update the kernel since there where a few releases since their custom built kernel was made. Once I was running the new kernel the vmware process went smoothly, and everything worked perfectly.
As for 1and1's support team, I have to say their standard support I would not rate a 10/10, however their dedicated server support team, and one particular rep I've come to know in their sales / abuse department (more on the abuse dpt. later) are very knowledgeable. And always addressed any issues or questions promptly. Which honestly no issues besides vmware stand out in my mind, which was just a minor inconvenience, which you would find on most hosts. Since its an un-managed root server your responsible for keeping the system up to date, and run the latest kernels anyway right?
Ok, so I mentioned I came to know a rep out of the abuse department of sales. Now this isn't particularly related to my dedicated servers but I did have one of their hosting packages. Well I never kept tabs on the site and the scripts had a couple vulnerabilities, php5 wasn't enforced.
Anyway to make a long story short, the site was hacked and fake bank sites and other scripts where loaded onto the server. Which is where The abuse department came into play. Now I know (getting off topic, but it may be the same with a dedicated server) hosting companies don't want to run sites like these, and I thought that the way these companies usualy handle these types of situations are to send a take-down notice to their client, as its possible they may not even know its there. But 1and1 opted to completely disable all access to the server, http, ftp, ssh, everything. So at first I didn't know what happend. I call up tech support that night(prob around midnight -- 24/7 tech support is always great), they let me know the account was dissabled do to an abused related complaint. They told me I would have to wait until morning when their sales department opens(as abuse is located in sales).
So I call up the number they gave me the next morning. And meet Bob (I'm calling him bob because his name escapes me at the moment). He was very pleasant and understanding that I needed my site up as soon as possible. He looked at my account he saw I had been with them for about a year and a half, and said he didn't think I had posted any of the content anyway(he disabled it himself imagine that haha). He emailed me links to all the files in question, informed me that php5 was not forced and recomed I fix it. Since that was the only reason we had this isue in the first place. He was also able to tell me what files the hacker used to exploit and gain access to the server, as well as searched the the user directory for any backdoor scripts. Which he did find some and sent me the locations in the email.
So, finally we got of the phone he re-enabled the server. I went through the email went through everything, I just opted to delete everything as i felt the whole system was compromised anyway, and re-upload the site. I forced php5 for all php scripts and never heard anything about it again... and the site still runs today!
Their normal tech support isn't all the great, at least not when it comes to apache. I inquired about mod_rewrite not working and the first rep i spoke to didn't know what i was talking about, I explained in more detail, she put me on hold for about 10-20mins and researched it. Said she found details about my issue and shot me an email. I checked the email, it contained how to moddify headers using MS ASP which has nothing to even do with my "LINUX" shared hosting plan.
I called in a second time frustrated, remember I usually talk to guys from their dedicated server support. When I spoke with the second rep. The first thing I asked Him was if he was familiar with "Apache Mod_Rewrite" (exact words) are you familiar with this, and if not can you please give me to someone that is. He assured me he knew what I was talking about, I explained the situation, and what the other rep sent me was completely off topic. He apologized and assured me he knows exactly what I'm talking about.
He sent me an email with another link to their FAQ yet again. However this time is was on creating 403 redirects in apache. Well I do admit at least they got closer this time right? I laughed and walked out of the room. Took a shower and relaxed. Finally, I decided I'd take one last look at .htaccess configs before trying another call. I played around with different setting and... eureka! I found the solution; for some reason mod rewrite on 1and1's shared hosting servers doesn't support sub-directories; that is you need to access the files in your root directory to successfully process a rewrite.
So whats the moral of the story? Call Dedicated Server Support! lol
So anyway since this is a dedicated server review. So for my Dedicated server experience I would rate it a "9 out of 10".
For my overall experience with 1and1, I would rate it an "8 out of 10". Not the best I ever had, but I would do business with them. There are other minor issues I've had with their shared hosting, but I don't feel like getting into them.
Anyway hope that helps sombody, I kno it was a long post... so for the people that read it all congrats, because I lost concentration over about 80% of that post lol
Little humor there.. anyway thanks for read'n the post... just my little contribution to WHT.
I use shared web hosting service to get my website online. I'm wondering how many people use dedicated servers or virtual private servers instead and pay from $20 to several hundreds of dollars? Will I face any big problem with shared web hosting package which makes me choose dedicated servers?
View 14 Replies View RelatedSome information about my forum:
I run a VBulletin forum with - 575,614 post, 14,369 members and 2.9 million page views per month. On average there are 300 - 400 people on the site.
The server right now is a Linux CentOS VPS with 1.1 gigs of memory. The hosting provider keeps telling me that I need a dedicated server.
Question # 1 - In your opinion - do you think its time for a dedicated server?
The server I am looking at has these stats:
E8300
2 GB RAM
250GB HD
cPanel
Management
The price I was given is pretty good. So the offer is going to be hard to pass up.
Question # 2 - Has anyone here used Future Hosting for their dedicated server solution?
Is Godaddy cool for the casino review/sports betting review site?i searched a lot and submit Godaddy a ticket,still dont dig out.
View 5 Replies View RelatedMonkeyWrench Hosting review - Three year review
I've been hosting my personal sites with MonkeyWrench Hosting for around three years now (coming up in January I believe), and I figured I'd share my experiences with them!
I've gone through a few hosts in my time, and some of them have been pretty rough. After using paid hosts, a niche free host started up that I stayed with for around a year before they eventually closed down.
I switched to MonkeyWrench Hosting at that point as a place to host my sites and store my files, and I have to say that I've been impressed throughout the time I've been with them.
Uptime/speed:
Fantastic! The sites have been perfectly reliable and speedy whenever I've gone to access them, and I haven't had any complaints from users. I did come across MySQL going down on one of the servers (I have two accounts for different purposes that are on seperate servers) in the past, but it was resolved quickly before I even needed to get help.
Support:
I've used the support a few times, but not for anything critical since there's not been the need. However, everything that I have asked was answered promptly in a professional manner.
Pricing:
Again, no complaints here. The pricing is pretty cheap, especially for the quality of service receieved. They aren't the cheapest on the Internet by any means, but you generally get what you pay for. I'm aware of what my realistic space/bandwidth needs are anyway, and I'd rather pick a host that clearly advertises what you'll receive over an 'unlimited' host.
All in all, MWH have been a fantastic choice and I couldn't have hoped for anything better.
So, thumbs up to Jonathan, and keep up the good work!
I'll report my domains for the moderators to check them out. =)
I'm trying to find at least three web hosting companies to choose from to host a Joomla websites on a shared server. Would consider dedicated if the deal was right. I have a friend of mine who wants to create a church website, and is looking for the best deal. I use Netfirms which I have never had an issue with, but I didn't want to be bias, and would like give him other options to choose from.
Is there a good WebHosting Review site, I could check out, or maybe someone could recommend their top three. I reading threw the forums here and I noticed there are not that many complaints with Hostgator. Again, I just want to see if there was anything out there better.
I am developing a website for a client of mine (the client is a close friend and know's that he is getting a newbie). This site will be larger (project wise) than anything that I have ever done (everything I have done in the past has been FrontPage). We will be using several third party applications that need to run on the server as well as our own custom developed applications. We do not yet know how much access to the server's deeper structures we will need for all of the applications that we want loaded on our server to run. Things we have in mind: oscommerce, mysql, php5, apache, linux, vbulletin, blogger, phpbb, adserver, ect... Would these things run ok on a shared host and would I have full authority to configure them without needing full access to the server? Or will I need access to the entire server (dedicated server) in order to have full customization capabilities? I guess all I am trying to figure out at this point is will shared hosting for a large project limit our abilities to use 3rd party apps, or do most 3rd party application designers build their stuff to work in a shared hosting environment anyway? If we need to get a dedicated server we will, but if we can get away with shared hosting for a while (especially during development when the site will not be generating revenue) it would be nice to avoid the price of a dedicated server. Many thanks for your comments, insight, and expertise! Also, if anyone can sight some common scenarios that may require a dedicated server over a shared hosting plan, that may help me to understand what the limitations of a shared hosting plan vs. a deicated or virtual dedicated server are.
View 2 Replies View RelatedI'm new to the VPS scene, so could someone tell me the difference between VPS and say shared hosting or dedicated hosting? Actually I really like to know what a Virtual Private Server actually is.. I know shared hosting is typically a single account on a server with several hundred other accounts which is used primarily for the sole purpose of hosting websites, and I know that dedicated hosting is functionally the same as colo except that you rent the server, instead of having your own purchased server plugged into some network. So what is VPS?
View 3 Replies View RelatedDo website builders generally go with shared hosting or dedicated server? I mean, if they work on several websites would they get a dedicated server instead of shared? From what I understand through reading shared hosting is basically if you only have one website. So one with multiple websites would go with a dedicated server?
View 12 Replies View RelatedI am aware of the horror stories and pretty much 99% negative rating for 1&1 on this forum – where its related to lack of high level support I agree most other relating to billing I believe the majority is user error (aka incompetence).
With that disclaimer out of the way here is my review
Currently 6 dedicated servers with 1&1 for 1 year now
Downtime in 1 yr due to 1&1 network (less then 1 hr – 0 downtime in last 6 months+) – not sure there is an ISP on this entire board that could claim/match that
Support – have used on occasion and yes it is horrible and virtually non-existent. My theory has always been that in a critical/helpless situation support will cost me $99 which is the setup fee for a new server with them and I will use current backup to restore failed server. In this 1 yr and across 6 dedicated servers (all windows server 2003) I have had one such critical – machine down situation that appeared to be hardware/OS related. Well it was about 5AM in the morning and I panicked and thought OK here we go I am going to be paid back for all this time putting my trust in 1&1 (this occurred about 1 month ago). I thought OK let me at least give support a try (I had not spoken to them in months) – I checked and found out they had a new number so I though OK new number maybe there is a glimmer of hope. Called it spoke to Philippines, calmly explained the server down situation – they verified it and said it would be sent to data center and I would here back via email – not real comforting but I decided to at least breathe easy for an hour or so. Within 15 mins I noticed via my serial connection (an awesome 1&1 feature) that someone was on my server and attempting a rescue image restore, I was kind of stunned with the response time so just waited and monitored it.
Cut to the chase within 1 hour my server was back online no lost data OS running fine and I was informed via email all was restored, no explanation but hey this is 1&1 how much do you expect. I have since called on another non-critical issue and noticed I got right through to a semi-high level technician in USA so maybe just maybe things are turning the corner in this regard.
1&1 PROs after 1 yr experience
-Features/power available in 1&1 control panel – yes I know most hate it and its not the most intuitive but once you find your way around boy does it have some power not the least of which is the immediate hardware reboot option not only to a normal reboot but to a rescue image if needed. This has been a life saver for me countless times.
-Direct serial access to server at all times – once again extremely powerful and allows to you run fully interactive disc check, metadata defrags and more during boot sequence as you have serial access to machine via telnet right from power on sequence.
-Full ftp backup included that is on their lightning fast network
-Full server reimage capabilities
-Full featured firewall configurable from control panel- we’ve never had any ddos attacks others constantly get hit with.
-Full RAID configured dual drive on all machines
-Bullet proof fast network
1&1 CONs after 1 yr experience
-The aforementioned support experience is always a nerve racking experience but so far I’ve been fortunate.
-Lack of ability to upgrade the server components (not a biggie as you can move to a new server if you want to upgrade but would be nice)
That’s it a real review from a 1&1 dedicated server customer, suffice to say I am a competent server/network professional so know how to configure a server correctly so have not needed 1&1 in this regard. I merely need them to maintain the network and hardware integrity nothing more nothing less and that is what they have done for me to this point.
Frankly, I follow this forum almost daily and covet being a Hivelocity customer as in my assessment of the feedback on here they have outstanding customer support and certainly light years better and more professional then I have now but if I had of been a customer of them for last year I would have –
-Paid a lot more per server and still not got some of the features I have standard now (direct serial access, default raid, free ftp backup, immediate reboot and re-imaging power)
-Had considerably more downtime (Freaks me out that they do not operate fully all their data centers and are at the mercy of Sago Networks and their relentless power outages which will always be the case in Florida)
-Slept uneasy every night during the summer whenever a hurricane came within 1000 miles of Florida
burst.net dedicated, review
Intel Celeron™
CPU: Celeron™ 2.4GHZ 400FSB
Memory: 512MB DDR RAM
Hard Drive: 60GB IDE or 36GB SCSI
Bandwidth: 2000GB/MONTH
IP Addresses: 5
Port: 10/100MBPS SWITCHED VLAN
Management: BASIC MANAGED
DDOS Protection: TOP LAYER NETWORKS™
FREE SETUP $49.95/MONTH
I'll share my experience with ComfortHost.NET {dedicate box} with your Guys.
I have now been with them for good 2-3 months.
They have a great support. Quel is a great person.
I'm using a their lowest package for the time being, but I never had any problems with it, no crashes, no nothing, not a single downtime on the ComfortHost.NET side.
They have cheap dedicated servers with high bandwidth. Ive not had any problem with my server speed. It was just amazing.
I havent any problem with it. Even having a low-end server, it had worked on its best performance. Ive not had any security problems.
I am overall happy with them, their respond time is 30-120 minutes on the support tickets.
Conclusion
In conclusion, ComfortHost.NET is an excellent dedicated server provider. If you're looking for a cheap yet reliable server provider for web hosting, then look to [url]
I can recommend ComfortHost.NET to anyone who wants uptime on their server and network.
Well, this is my review.
I just received my 4th server with iWeb and I could not be more satisfied. After the problems I had with my first server with them I was so close to just saying to hell with them, but I decided to give them one more chance and ordered a whole new server. Ever since they have been running like a fine clock.
I ordered my second server in July of 2008 and since then I have had 0 downtime. Because of iWeb they have allowed my site to have almost 300 days of continuos uptime and counting.
I purchased my 3rd server in the beginning of April after I started getting some hardware failure possible emails, my account manager then Patrick Hanley was great, got me in a new server right away so I didn't have to deal with any possible hardware problems.
I saw there 10TB special and decided to consolidate some of my VPS's that I have around into 1 server. Again the order process was excellent.
I got...
2.4 GHz Core 2 Duo
2GB Ram
2x 320GB Hard Drive
CentOS 5
Cpanel
10,000GB Bandwidth
$144 a month
Which was only $5 more then I was paying for my pervious server with 3TB of bandwidth.
The server build time was about 2 days. I wish it could be a little faster but no big deal.
The only problem I have with iWeb is, then I call everyone that answers starts speaking french even tho I selected 9 for english at the menu. I just think since I selected 9 at the menu it should let the person know I selected 9 for english. Not a huge deal tho.
I would recommend them to anyone, total A+ in my mind and I will be a customer of iWeb for a very long time to come.
Would like to ask the question about hosting..
Shared Web Hosting
Maximum of simultaneous IMAP connections?
Maximum of simultaneous PHP connections?
Maximum of simultaneous MySQL connections?
Maximum of simultaneous HTTP connections?
Maximum of simultaneous FTP connections?
Another cpu and ram usage and time?
?% cpu and or for ? minutes
CPU is a intel or amd? Model? ghz？
RAM Size
Does anyone have any information or reviews for Iweb? I tried a basic search and couldn't see anything relevant. They offer some absurdly good sounding packages, but are also obviously overselling.
I found them when I ran a WHOIS for Leasticoulddo, a popular webcomic. But, what about their shared hosting?
Their basic package:
600gb storage
unmetered bandwith
unlimited domains
unlimited parked domains
zero downtime
99 cent domain names
$25 google adwords credit
500 email accounts
unlimited MYSQL
and then their fee schedule:
10 Years - $1.67 / month
5 Years - $2.99 / month
2 Years - $5.83 / month
1 Year - $6.99 / month
6 Months - $7.38 / month
1 Month - $7.77 / month
In other words, it only costs you $60 dollars more to go from 2 years to 10 years.
Any actual clients out there on this offer...
On approximately March 28th, 2009 I signed up with CreativeVPS for a dedicated server. The Specs were a Core2Quad Q9400 w/ 4GB DDR2 RAM, 250GB HD, 2000GB Harddrive.
I spoke with Joseph(r00ter) for over two hours and he was very helpful with every question I had regarding service and support. He even worked out a special deal for me that eased the wallet for the first month of service.
Pre-Sales I give an A++ it was excellent
Upon having my server setup, I made custom nameservers and then had to submit a ticket in order for rDNS to be setup. I submitted a ticket and it was taken care of within 30mins by a Tech named Todd Abrell who responded by confirming that they were pointing correctly.
I then submitted another ticket to have my site migrated from GeekStorage onto the new server again the ticket was answered and completed within 30mins. HOWEVER the tech Todd Abrel did not bother to put in the website in the browser to make sure everything was correct and my site would not load.
I issued another ticket at 3:01AM and did not recieve a response until 7:41AM the issue was completed at 8:00AM. My site was down for 5 Hours.
Once the site was finally up I proceeded to email the community members and had all AOL, GOOGLE, and YAHOO emails bounced back to me due to them not finding a reverseDNS which was supposed to have been setup previously. The owner Joe(r00ter) and I worked through this issue and he got the rDNS setup correctly, but Yahoo had blacklisted my IP's due to the original issue so now im having to create a privacy policy, and TOS among other things to show them that I am not a bulk email soliciter. Sure they may be smart things to have but they were originally unnecessary for my little community of drunken gamers.
This is all in the matter of two days. So im finally all worked out except Yahoo when I recieve a server message that my harddrive may possibly be failing soon. WOW! Great! Talk about putting a cherry on top. Issued a ticket at 7:44AM and did not recieve a response until 4:30PM. Almost 9 hours. During the business day.
The other day I went to pay my invoice and I notice that my 4GB server is actually a 2GB server. I ask Joseph about this and he tells me to run a command in Linux shell to make sure its not just a typo on the website. No it is infact only 2GB. Joseph responds that he will check into it, "when he has a chance"
24/7/365 Fully Managed Support: D I give a D because there was support, however if it was after midnight I was forced to wait until atleast 7:00am for a response, and on the quick responses neither of the issues were handled correctly. Another issue sent in during the day again waited 9 hours. So there was support but it was horrid.
So I contact Joseph today after paying my bill for the coming month and wanted to tell him that if unless these issues could be resolved this would be my last month with the company. I relayed him the above information and was basically told that im the only one having these kinds of support issues(Really?) the last 25 Tickets and some were overnight were answered in a timely manner. (of course they were)
And upon further talking he disappeared on the phone for 2 hours evidently with a Level 3 Admin about a new bandwidth contract.
I was offered a $20.00 credit for the time my server was without the other 2gb of ram. Nothing in the terms of my issues with support. Which I was not looking for monetary credit. I was looking for assurances that these things would not happen again. I got none.
I hear that CreativeVPS is a great VPS provider, and I cannot comment on that service. however my stay with them as a Dedicated Customer has been horrible. They claim to be 24/7/365 Fully Managed Support and it is anything but that.
I will say that my site(only thing on the server with less than 100 visitors a day) is blazing fast lol.
Just my .02 if you are going to go with CreativeVPS/CreativeRACK I suggest making sure you can do your own managing at all times.
I had posted the review a week back but for some reason everything went bazook with WHT.
I lost all my posts but am making an attempt to write the review again of my exp with HG.
Well, I had been with these guys for close to 14 months. I never knew there was bright world beyond HG for dedicated server untill I came to WHT. I had taken a xeon 2.4 with 2 gb ram for $219 everything was fine untill the server started giving me problems off late. It was supposed to be a managed server but these guys had just no clue whatso ever on any kinda problem. The took like close to 12 hours just to figure out the problem which was an issue with fan.
Imagine they were putting the blame game on me till they figured out it was a problem with the hardware(fan). When I went to claim refund for meeting the SLA, they told me that it was my fault and the onus was on me to ensure the server is up and running. WTF? How do you expect me find and why do you think I took managed service if the onus was on me to make sure the server is up and running.
That wasn't the end of my horror story. I don't remember the number of times I had to suffer with restarting the Apache / Mysql and downtime and when I did goto them, they said my RAM usage is too much. Hmmm when I further digged out and I felt cheated when I found out that they gave me a cheap DDR-200 MHZ RAM which is way outdated technology. I was like WTF? All those problems were because of that Cheap DDR-200 MHZ RAM for which they were charging me a bomb.
Imagine they gave me a trash Hardware and charging me a bomb for that crap and they kept blaming me for it.
I scrapped my Xeon 2.8 to Q9550 for a bit more but it was worth it.
I read a lot of bad reviews about that companys, but all of that reviews are of shared hosting and vps. I want see a review of someone who buy a dedicated server from they.
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Can you review hostgator dedicated server...?
I help a not-so-much-tech-savy friend running a busy wordpress website (50-70.000visitors each day) and a bit busy vbulletin forum (100 to 350 users online, 957 record), which is hosted at LiquidWeb since a month.
I got the server with a WHT special, is a AMD X2 5000+ , 4gb ram, dual sata raid1 hardware + third backup disk, cpanel fully managed.
I am not usually in the market for fully managed dedicated servers, because I am quite expert in running unix boxes, but as my free time begins to decrease I had no longer the time to help my friend every day, even for a simple httpd.conf vhost configuration change, so I thought to switch to a control panel fully managed server, so when I am not available he could write to support to have issues solved, without him waiting for me.
I decided to choose LiquidWeb for this project for several reason:
1) Sales person (M.Leven) replied to my pre-sales question very fast, and in a convincing way.
2) Network speed test was good
3) Price was very affordable. I used to pay 260$/mo for a dual core, 2gb ram, 2x160gb sata disks (raid software), unmanaged, no control panel, hosted in the UK.
For 1$ less than the previous price at LiquidWeb I got:
- Slightly slower cpu
+ Double Ram
+ Control Panel license
+ Hardware Raid and an addictional backup disk (3disk total)
+ Fully management.
And the network differences with europe DC are not so big like I thought before.
4) It's a big solid company, they own all their equipment. While this is not a factor by itself (look at some horrible big companies like godad and 1und1), it's a plus if you're already sure of the quality, compared to a smaller/personal company.
So, order process went smoothly, I have got my server in maybe 8 hours after a phone call which welcomed my friend to liquidweb (and verified the identity).
We have been happy to not need to provide a ID scan (as most previous hosters who lost my business did), because we are afraid of identity thefts and I won't ever send my IDs overseas. A phone call is enough (landline phone number is on the white pages anyway so it would easy to match with a name and more secure than requesting a easily-fakeable ID digital copy).
After I got the server I have begun setting everything up, and moving the data using rsync. I enjoyed the PIMS user area where you have a complete breakdown of your server load, bandwidth graphs, reverse ip control and else, with stats updated every minute.
The day after (once the rsync was done) I tried to setup the websites, and this is where I encountered my first (and unique at the moment) problem with LiquidWeb.
Their server "custom engineering" was not so good as I expekted.
Mysql was very slow to run, even at importing files, because was using default settings (very conservative on a 4gb ram server!) so I created a custom my.cnf file and everything went smoothly (I hope they're able to do this on request for customers, since they're a full managed provider).
After I switched DNS, I realized SuPHP/PHP-cgi was causing extremely high loads, from 7.00 to 15.00 ... So I compiled Apache 2.2.8 (now updated to 2.2.9) and PHP5.2.6 dso (mod_php) with my custom options, and cpanel built-in eaccelerator support, now my average load is 0.60-0.70
I understand that if you want a more secure php environment you need to bear a performance tradeoff, but this was too much (10-20x)!
I think that the only liquidweb fault is not stating clearly that if you choose their sever-secure package with su-php / php-cgi, and you run an intensive PHP application, then your performance would be severely degraded.
I hope this is not a way to upsell better hardware to customers, but I am confident it's not the case as most people won't buy a load balancer and a couple of addictional servers for sure, they will simply go away, so it's not in their best interest to provide slow servers.
I think they should provide a choice or at least a complete information if you want an hardened server:
1) Slightly hardened (apf+rkhunter+someotherstuff), but with mod_php and without those very restrictive mod_security rules: best for performances and compatibility.
2) Highly hardened, with php-cgi, strict mod_security, with a warning for the user of the possible performance problem if they run really busy php websites.
Anyway, once I optimized my apache and my websites, I had not any further problem, and my website is running smoothly. So that's the only negative thing i can warn any users about Liquidweb.
Support: Always very responsive, fast and competent answers. Unlike most provider claiming "fully managed" this is really proactive. Once I was upgrading apache and forgot to turn 80port monitoring off. They proactively contacted me in less than 5 minutes to ask what was going on, and to request my (changed) root password if I wanted them to check.
When I reboot my server or shutdown apache for a while I often see their ssh login from a .liquidweb.com box.
Network : Well, the surprising thing is I am really happy with the network. It's surprising because I live in southern europe and I am never happy with most USA locations (why not host in Europe? Because is too expensive indeed, dollar is so cheap nowadays). Liquidweb facility is amongst the fewer ones I have been happy with in several years (the other ones being Ashburn, VA; NAC, NJ and Fortress ITX, NJ), so I hope they keep a premium network this way. I push 3.5mbit/s on average, with 12-20mbit spikes.
So in the end I would raccomend LiquidWeb for the overall price/quality ratio, if you are in the market for a fully managed dedicated server with a control panel.
I hope our experience will keep being good as it is. If this will not happen you will be the first to know ;-) I have almost never been sweet with hosting providers in the past on this forum, but at the moment really I have nothing to complain about LW service, so let's hope it all keeps that way.
I figured id share in my experiences as a host and a client. For the last several months we have had a dedicated server with apthost as well as a VPS, I must say even as a host myself they are very good on their word and what they say they will do. I am not one to post about any host they are in the top of my list as far as Customer Service, Performance, Price as well..
Now i have heard good an bad about them but you know what only my experience can tell me what is tru and what my experience tells me about them is they got there stuff together.
And just like they said FFmpeg came on the dedicated box all setup with cPanel and ready to go eve Red5 as well.
I moved a web site over to iweb.com about 4 months ago. I've found them to be quite responsive to simply queries and issues - quite a change from the previous host I might say. Last week I ran an FTP download to perform a backup of all the material. After about 12Mb, the transfer was aborted and I could no longer access the site by FTP, or HTTP and I couldnt get email. The site is not down though as others can access it, but I cannot access it from any computers on my network (PC and mac). I chatted with support and they said they'd have to look into it - this was last Wed (1/14). I still cannot get connected. Further diagnosis from my end leads me to believe that IP was blocked due to the FTP transfer (I was able to duplicate this from a different IP). Apparently, the problem has been escalated to the sysadms but they are swamped and can't get to my problem. I figure unblocking the IP should be an easy quick fix. Perhaps understanding why it happened and how to rectify that will take longer.
My question to the group is, is this level of service normal for iweb.com, and are my expectations of a quick fix unreasonable?
Iweb does not care if their client using their network to attack others.
What happen is, 1 of their clients, using his website to launch iframe/xhrhttprequest to my website. In the last 48 hours i have sent 4 emails to Iweb's abuse department but received no response at all and the attacks still going on. I included the log files, a screen record video showing the site is submitting request to my site.
I also contracted live chat and they told me they will make sure this problem resolved in 18 hrs but i did not received any response or what so ever.
So what could i do to make that website to stop ddosing?
Is there anyone with a bad experience with Iweb support or I am the only one?
I can't believe it %4#:-(
Hosting over 100 sites with VIP clients.
We have 2 servers with Iweb Technologies in Montreal and our main server is down since 2 days.
We had 2 disks in RAID and they tell us both disk broked. How can it be in same time? and it take so long to get a short job done
I am so upset.
Never go with a datacenter who is your provider/competitor in same time. We suspect them to try to ruin our business, I cannot see any other raison why.
Who wants our business I am ready to rent a dedicated server now
with Plesk ? You better have a strong and quick support.