How Hard Is It To Figure Out Why Pear Is Not Working? Great Support From Liquidweb.

2 calls, 2 tickets, still problem not solved.

I thought this is simple question, but guess i m wrong.

<?php

require_once 'DB.php';
require_once "Auth.php";
echo "seems like pear cannot be found , oops,, help me out...";
?>

this is acutal link:
[url]

it only has 3 lines. I m getting error message,cuz file is not found. I called them twice and file 1 ticket and 1 reply. the last call they said tech still try to figure out what happens, maybe something wrong with my code.