Trying To Figure Out Why A System Locked Up And Hung

Mar 2, 2008

I had to bump a server we have over at the planet, but I cannot seem to determine the cause of its unresponsiveness (everything down to even simple ping). I checked APF logs and it didn't show anything except its normal periodic refresh of rules and such. I also see an selinux warning about proftpd trying to get to proftpd.conf and I saw something about selinux blocking mysql from using mysql.sock as well - I temporarily disabled SELINUX all together (it was in targeted mode). In the log files, it did log the fact though that it received SIGTERM and was going to runlevel 0, so it wasn't completely dead. I've gone through quite a few other logs and have come up empty handed. Is there anything else I can do? I want to get to the bottom of this.

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Exim Hung-up Server

Jan 30, 2007

Suddnly server load reach to 130 and when run top -ic i see more than 15 exim process running as mailnull user then i restart exim service and load went to normal again.

server specs:
Quad Xeon 3.6
RAM 2G
Centos 4.4
CPanel/WHM

How I can control it?

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Figure Out Exim Filters With Spamassassin

Jun 1, 2007

I've been fighting with a cpanel VPN for a few days now. I'm trying to figure out how to implement a filter for stopping spam over a point count of say 10 from being sent to our central spam box.

I've tried several different settings in the .filter file, but am having no luck.

here is what is in the .filter now.

Code:
$message_headers contains "X-Spam-Level: **********"+++++++/dev/null
$h_X-Spam-Status: begins "Yes"+++++++spam@example.com
This is what I had tried, with no luck

Code:

# Exim filter

logfile /home/USER/filter.log

logwrite "Logging"

if error_message then finish endif

if $h_X-Spam-Level: contains "**********"
then
Discard
logwrite "discarded"
seen finish #delete them!
endif

if $h_X-Spam-Status: begins "Yes"
then
deliver spam@example.com
logwrite "sending to spam"
seen finish
endif
The log didn't work (I touched the file and chowned/chmoded it.. no luck), and all the mail kept getting through to the spam box.. some with scores of 20+.

It should be filtering the spam with a higher level (10 or up) and tossing them away, allowing the 5-10 point mails to go through to the spam box.

So far everything is going through. If you need more logs to see what is happening, I'll be happy to get them up.

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Apache :: How To Figure Out Root Cause Of Cpanel Crash

Aug 23, 2014

Cpanel Server is crashing frequently and customer suspecting that it should be a hardware issue, what are all the logs and tools you need to check to figure out the root cause of the crash?

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How Hard Is It To Figure Out Why Pear Is Not Working? Great Support From Liquidweb.

Sep 7, 2007

2 calls, 2 tickets, still problem not solved.

I thought this is simple question, but guess i m wrong.

<?php

require_once 'DB.php';
require_once "Auth.php";
echo "seems like pear cannot be found , oops,, help me out...";
?>

this is acutal link:
[url]

it only has 3 lines. I m getting error message,cuz file is not found. I called them twice and file 1 ticket and 1 reply. the last call they said tech still try to figure out what happens, maybe something wrong with my code.

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VPS Locked

May 16, 2009

We get this for our HyperVM/Lxadmin vps when we try to restart:

vzctl restart <vid>

Container already locked

Also all sites are down.

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The Vps Is Locked By Another User

May 5, 2009

when I tried to reboot my VPS via Hypervm Enterprise I got this error:

===========
Alert: The vps myvps.vm is locked by another user. This would also be because you had interrupted an earlier activity that would take long time to complete. HyperVM has waited 15 seconds for the other process to finish. Please try after sometime.
===========

and memory usage going crazy it's going from 400MB "natural usage level" to 1024MB then the vps and all sites going down.

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Locked Out Of SSH .. Firewall

May 25, 2008

Today i got home from work to find none of my websites responding. When i ping the server i get a response as normal so i know its online. It seems the firewall iptables is blocking all incoming access to the server. When trying to connect to ssh nothing happens (just a blank black screen) heres a screenshot: [url]

I rang my datacenter but no one is there as its sunday evening.

Is there anyway i can get into the server to turn off the firewall?

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Locked Out Of Server

Apr 15, 2008

Have a new client who's locked themselves out of their web server. Basically they've forgotten their password. Sadly there's no backup admin account.

It's a Dell PE1950 running Win2K3 R2 (SP2). Standalone server (non-domain). OS is in RAID-1 on a PERC 5i card.

I've attempted to use BartPE and UBCD with various instruction sets I've found online regarding PERC controllers, but I can't actually get either of them to boot (just hangs at the 'loading PE' screen with the bar).

I've tried using

I'm thinking I'm screwing up the driver part somehow, as the discs otherwise boot on standard, non-RAID IDE systems. I'm using Win2K3 R2 media for my base package.

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Locked Inbox

Feb 14, 2007

When account is accessed via Outlook an error is generated saying &quot;mailbox is temp unavaliable because another email message is being delivered or another application is accessing it. The server responded: -ERR Timeout while obtaining a lock on /home/user/mail/domain.com/emailuser/inbox&quot;

When attempt to login using HORDE I just cycle through logging in, going from login and trying to get to the In box and timing out as content fails to complete

I tried searching the forums for this, nothing. Anyone know what to do about this?

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Domain Locked Into Websitepros For Fee

Apr 24, 2008

I have a customer that currently is paying a nice chunk of money every month for WebsitePros.com (one of those do it yourself sites).

Domain is registered by them and they are claiming if we want to cancel and get access to the domain name we have to pay a $100 fee(to gain access to the domain name).

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[MySQL] Too Many Connections: Locked Queries

Dec 17, 2008

This has happened twice now. I have my wait_timeout variable set to 60 seconds, but occasionally my database gets overloaded with "locked" queries. Here's an example of my processlist:

Code:
| 14773848 | db_name | localhost | db_name | Query | 35483 | statistics | SELECT COUNT... |
| 14776290 | db_name | localhost | db_name | Query | 35144 | statistics | SELECT COUNT... |
| 14778877 | db_name | localhost | db_name | Query | 34841 | statistics | SELECT COUNT... |
| 14790744 | db_name | localhost | db_name | Query | 33056 | Locked | UPDATE... |
| 14791275 | db_name | localhost | db_name | Query | 32977 | Locked | SELECT... |
| 14791395 | db_name | localhost | db_name | Query | 32960 | Locked | SELECT... |
| 14791556 | db_name | localhost | db_name | Query | 32929 | Locked | SELECT... |
| 14791603 | db_name | localhost | db_name | Query | 32924 | Locked | SELECT... |
| 14791757 | db_name | localhost | db_name | Query | 32900 | Locked | SELECT... |
| 14792209 | db_name | localhost | db_name | Query | 32815 | Locked | SELECT... |
| 14792355 | db_name | localhost | db_name | Query | 32786 | Locked | SELECT... |

This continues on with locked queries all the way up to my limit of 450 connections, then the whole server goes down. Note the time spent processing these queries, 35483 seconds and counting! Surely the wait_timeout is supposed to prevent this from happening?!

Also, this appears to start with queries in the State "statistics". Then the State for the following queries becomes "locked". Does anyone know what these mean? Can I get them to timeout normally? Queries which never timeout are guaranteed to bring your server down eventually, surely this is not the desired behaviour.

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Sshd Dead But Subsys Locked

Jul 12, 2007

i have hypervm(openvz)
named is failed
smapd is failed
and i can`t enter to myssh

#service ssh status
#sshd dead but subsys locked

i use of cpanel

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VPS Getting Mounted State Then Locked Each 3 Hours

Aug 17, 2007

I found VPS at Virtuozzo logs that system turns locked and mounted and I believe the system becomes unresponsive at same time.

Here is the sequence of the status that can be found at VPS/status changes

RUNNING--->MOUNTED--->(LOCKED)-->(LOCKED, MOUNTED)-->
(LOCKED, RUNNING)-->(LOCKED)-RUNNING

Code:
VPS STATUS LOGS:

Aug 17, 2007 01:06:16 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running
Aug 17, 2007 01:06:10 PM VPS is locked at the moment. It may take some time.(locked,mounted) VPS is locked at the moment. It may take some time.(locked,running)
Aug 17, 2007 01:06:04 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked)
Aug 17, 2007 01:05:49 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted
Aug 17, 2007 12:46:10 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running
Aug 17, 2007 12:46:04 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked)
Aug 17, 2007 12:45:16 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted
Aug 17, 2007 09:37:13 AM VPS is starting up at the moment. It may take some time.(starting) VPS is up and running now.running
Aug 17, 2007 09:37:10 AM VPS is stopping now. It may take some time.(stopping) VPS is starting up at the moment. It may take some time.(starting)
Aug 17, 2007 09:36:52 AM VPS is up and running now.running VPS is stopping now. It may take some time.(stopping)
Aug 17, 2007 08:51:46 AM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running
Aug 17, 2007 08:51:25 AM VPS is up and running now.running VPS is locked at the moment. It may take some time.(locked)
Aug 16, 2007 03:00:18 PM VPS is locked at the moment. It may take some time.(locked) VPS is up and running now.running
Aug 16, 2007 03:00:03 PM VPS is mounted now. It is not running and some operations are not available.mounted VPS is locked at the moment. It may take some time.(locked)
Aug 16, 2007 02:59:39 PM VPS is up and running now.running VPS is mounted now. It is not running and some operations are not available.mounted
Also I'm receiving emails with ftpd, exim, cpsrvd failed
when that happens:

Code:
ftpd failed @ Fri Aug 17 09:37:26 2007. A restart was attempted
automagically.

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Stopping Outgoing Spams (Mail Is Locked!)

Jun 16, 2009

I saw some spams and I try to remove them on my cPanel server from WHM > Mail Queue

Message 1MFr0q-0001cK-TV is locked
Message 1MGJLb-0001UL-4y is locked
Message 1MGIqC-00036q-7v is locked
Message 1MGIvk-00044Q-5r is locked
Message 1MGJpk-0003fU-5K is locked
Message 1MGJK9-00015D-US is locked
Message 1MGJhL-00006a-Mh is locked
Message 1MGHK4-0004e6-60 is locked
Message 1MFrD4-0002Up-OX is locked

I can't seem to remove them. What's the way to kill them at once?

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Can I Delete A Locked Message On Exim Queue

Aug 8, 2008

can it be done? because a dumb customer sent an email with like 500 recipients... and its stucked on the queue. So i wanna delete it... but when i go to Mail queue manager (i use WHM) i got this:

Message 1KRTsr-0006tc-F6 is locked

So what can i do? should i just sit and wait until its "unlocked"?

can i kill any process? i already tried restarting exim... but its still there... and btw the size of that message is of about 500 mb >.<

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MySQL Process List - State = Locked

Aug 18, 2008

When i login to the root for the server and go to mysql process list i see a lot of processes that are connected to photo handling and the sate is Locked with over 500 seconds of each one.

I see there is one process that the state says: Copying to tmp table

I read online that if this is taking long it might lock up other queries causing your server to perform slow and only solution is to restart mysql servers.

Right now i have over 100 queries that say Locked and one that says Copying to tmp table....each time i have to restart the mysql services but this happens every 10 minutes as i have enough traffic to cause this problem.

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Jun 25, 2015

For some application-testing I installed PHP 5.5 and PHP 5.6 alongside the existing PHP 5.3 installation. To do that I used the web-interface of the Plesk-installer.

Installing the software went well, or at least didn't show any errors.

After installing I went back to the login-page to get back into the portal, but that didn't work.

I am using the right username and password and don't see any errors, I just keep getting the login-screen and no errors. Logging in through SSH is working as it should. Only access to Plesk on 8443 seems to be denied.

Server reboot didn't work, restarting Plesk-services didn't work...

How can I restore this so I can get back to work?

This Plesk-installation is on a CentOS 6 server on which I have full rights.

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Jul 23, 2008

I have a few different types of servers, all of which came with their own KVMoIP setup, aka DRAC and iLO which have worked only so so since their deployment. The HP iLO has performed absolutely flawlessly but the DRAC on the other hand has been nothing less than a complete nightmare.

I'm looking for a KVM over IP system that we can connect to multiple servers, mainly Dell, that is 100% reliable and completely stable. Not something that will be giving Java errors randomly when you actually need it to work.

So far I've came across the Raritan Dominion KX II which looks pretty promising. Is there any other KVM over IP systems or manufactures that I should look into? Has anyone used this and can you comment about its reliability?

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Aug 11, 2008

Recently, my server has been running real slow and I don't know why... I've not noticed any increase in traffic (In fact it goes slow with no traffic on it...), what are some things I can look at to try and diagnose the problem? I know next to nothing about *nix so please speak in great detail.

Anytime I restart Apache, it loads quick for a few seconds then gets slow again...

Here are the top few processes listed on the process manager: .....

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Jul 22, 2008

I have a VPS acct with Plesk, am peaking out my system ram at 128mb. Host said to allocate ,ore = purchase more. What I would like to do is hunt down where I am using the most of it. I have 8 sites (non that are too big). Most of them are wordpress sites.

Would caching help? Not sure where to look to find this out.

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Dec 27, 2007

Is there any billing software/scripts that enable customer to view their invoice without login?

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Aug 6, 2007

Is there anything like System cleaning in VPS (Linux with apache) ? I need to do system cleaning so that my space and performance can increase.

Is there anything like that in Linux?

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Mar 21, 2007

Ive been getting the following System Warning every hour since I set the server up 5 days ago and Google hasn't been a lot of help in tracking down what it means and if I should be concerned. Im hoping someone here can point me in the right direction. Im running Windows 2003 Web Edition.

Quote:

Event Type:Warning
Event Source:LSASRV
Event Category:SPNEGO (Negotiator)
Event ID:40960
Date:3/20/2007
Time:7:45:33 PM
User:N/A
Computer:B02S08MR
Description:
The Security System detected an authentication error for the server DNS/ns.ufcom.com. The failure code from authentication protocol Kerberos was "There are currently no logon servers available to service the logon request.
(0xc000005e)".

For more information, see Help and Support Center at
[url]
Data:
0000: 5e 00 00 c0

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