Get Cron Job To Work Every 10 Minutes Past The Hour
How do I get a cron job to run every
1 hour 10 mintues, so basicly 10 mins past the hour
Also
1 hour 15 mintues, so basicly 15 mins past the hour
Is it ?
10 * * * * and 15 * * * *
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My entire experience with Gigenet has been very bad. I will post a 30 day review once I have completed my first and only billing cycle with them. This topic will be solely focused on the way Gigenet handled my server being down for 17 hours and 50 minutes. I have paid Gigenet for 30 days of service, one billing cycle. My account is set to be terminated on the 7th of June. I pay Gigenet to actively monitor my server. These services are called "NOC Response from Monitoring" and "Host Ping (ICMP) and TCP Service Monitoring". The extra "service" cost $10/mo. I realized that my server was down after 7 hours of downtime. I sent in a "critical" support ticket at about 3 AM. Here is a timeline of my support ticket with Gigenet Quote: Originally Posted by ME - 05 Jun 2009 03:11 AM My Server is down. Any reason for the down time? Quote: Originally Posted by ME - Posted On: 05 Jun 2009 03:24 AM Can I at least get a confirmation that this issue is being worked? It's 3:32 AM...I have to work tomorrow morning and would prefer to get some sleep. Thanks... * Note: I am not exactly clear why the time stamp and the time mentioned by me in the ticket don't line up. Quote: Originally Posted by Gigenet - Posted On: 05 Jun 2009 03:24 AM I'm looking into your issue now, all updates will be posted here. Quote: Originally Posted by ME - Posted On: 05 Jun 2009 03:29 AM I have server monitoring. Can you also explain to me how SEVEN HOURS of down time was over looked by your "server monitoring"? Quote: Originally Posted by Gigenet - Posted On: 05 Jun 2009 03:37 AM This server has been marked for cancellation. I see that the date set was for June 7th and today is the 5th, I will need to speak to a Billing representative before I can re-enable this device. The Billing Department will not be in until 10am, I will leave this ticket open and I will speak to them first chance I get. * Note my server is still down at this point. Quote: Originally Posted by ME - Posted On: 05 Jun 2009 03:44 AM Yes, because canceling my service two days earlier makes a lot of sense. I paid Gigenet for 30 days, I should get all 30 days. Maybe I'm misunderstanding something? Please respond so I can get to bed... Quote: Originally Posted by Gigenet - Posted On: 05 Jun 2009 03:55 AM I understand your concern, but your server port was administratively shutdown and I was able to find the cancellation ticket. I need to speak with someone from Billing concerning this issue. This looks to be a mistake on our end, but I don't have all the details in front of me. I will attempt to contact my manager and get this straightened out. All further updates will be posted here. It was nearly 4:00 AM at this point. I had to be at work by 6:30 AM. My server was still down, so I went to bed. The next day I received this response: Quote: Originally Posted by Gigenet Posted On: 05 Jun 2009 01:43 PM Hello, Your server should be back online until the 7th. We're very sorry for the inconvenience. I've confirmed the server's availability via ping from my workstation. Please let us know if you have problems accessing it and we'll take another look. At this point in time my server was restored. The total downtime was 17 hours and 50 minutes. I monitor my server with a third-party service called "HyperSpin". Seeking an answer to explain nearly 18 hours of downtime; I sent this response. Quote: Originally Posted by ME - Posted On: 05 Jun 2009 04:14 PM What is the reason for the downtime? Is 17 hours and 50 minutes of unexplainable downtime something that I should expect from Gigenet? Quote: Originally Posted by Gigenet -Posted On: 05 Jun 2009 04:22 PM Hello, Unfortunately I' not exactly sure what happened. I think the server may have been prematurely canceled, but I'm not totally certain. The server should be back up and I've put in the necessary ticket to make sure it stays on until the 7th, as you requested. We're very sorry for this inconvenience. So, the best I can get out of Gigenet is that my server may have been shutdown prematurely. I don't understand why Gigenet can not fully explain nearly 18 hours of downtime. No one seems to know exactly what happened...
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