A2b2.com Doesn't Seem To Really Have 24/7 Support
Apr 18, 2007
I try calling they never answer the phone, I try them on AIM they never answer. I haven't been with them long, so far I needed 2 reboots the first one took 2 hours and the second one is going on 5 hours and still hasn't been done.
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Mar 28, 2009
As posted in a previous thread I noted how I have been hosting with GeekStorage. After a little bit of investigation I found that a total of 593 (possibly more) website where being hosted on the same server as mine. I'm not sure if this is overselling but because I'm new to all this but I'm pretty sure it is.
Now, I'm looking on switching from GeekStorage to someone who doesn't oversell. I would be fine with 10-20GB of storage and >150GB bandwidth. Budget is 5-10$ a month.
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Jan 28, 2009
so for over 3 weeks now pc-core.net had some problems with their servers and my accounts were just lost and no one answers my support tickets they just erase them, they disabled my account to support so i can only submit support tickets and click the link on the email.
they told me to email cshelpdesk.com to get my account moved to a new server and cshelpdesk is just telling me im SOL. they dont have access to the server i was at and basically to F off.
is there anything i can do? im basically just being ignored and they dont even have a number to them.
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Mar 23, 2009
my forum is VB and its doesnt sent any email for users!
i check the options and everything looks fine ..
my vps had csf firewall installed ..
the csf.conf is
# Lists of ports in the following comma separated lists can be added using a
# colon (e.g. 30000:35000).
# Allow incoming TCP ports
TCP_IN = "53,1116,80"
# Allow outgoing TCP ports
TCP_OUT = "53,80,3306,1116"
# Allow incoming UDP ports
UDP_IN = "1116,53"
# Allow outgoing UDP ports
# To allow outgoing traceroute add 33434:33523 to this list
UDP_OUT = "53,1116"
# Allow incoming PING
ICMP_IN = "0"
# Set the per IP address incoming ICMP packet rate
# To disable rate limiting set to "0"
ICMP_IN_RATE = "1/s"
# Allow outgoing PING
ICMP_OUT = "1"
# Set the per IP address outgoing ICMP packet rate
# To disable rate limiting set to "0"
ICMP_OUT_RATE = "1/s"
and the version of csf is
[root@www csf]# /usr/sbin/csf -v
csf: v4.56 (generic)
[root@www csf]#
am useing centOS5 and ssh port 1116
am not useing any of control panel or ftp ...
the email i configured it with google.com/a services ..
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Jun 17, 2008
my sys admin is currently in vacation and ovh staff cant help me much so i really appreciate if someone could help me tackle down this issue. I cant create ftp account at all heres what ovh said
Good morning,
Thank you to trust us, there is not my point of view or that of my colleague problem of the kernel compilation on your server or a file corrupted, and your Apache web server is functional, Status of the launch; after this command, via ssh:
/ etc / init.d / httpd start
Starting httpd: [OK]
We see that the port is open 80:
netstat-tanpu | grep 80
tcp 0 0 0.0.0.0:7080 0.0.0.0: * LISTEN 3071/lshttpd
tcp 0 0 0.0.0.0:80 0.0.0.0: * LISTEN 14349/httpd
From the outside, at this precise moment, we are able to establish a connection on port 80:
Telnet ks357687.kimsufi.com 80
Trying 91.121.148.X ...
Connected to ks357687.kimsufi.com.
Escape character is'^]'.
Get
<! DOCTYPE HTML PUBLIC "- / / IETF / / DTD HTML 2.0 / / EN">
<html> <head>
<title> 501 Method Not Implemented </ title>
</ head> <body>
<h1> Method Not Implemented </ h1>
<p> get to / not supported. <br />
</ p>
<hr>
<address> Apache/2.2.8 (EL) Server at ks357687.kimsufi.com Port 80 </ address>
</ body> </ html>
Connection closed by foreign host.
If I stop the Apache server:
/ etc / init.d / httpd stop
Stopping httpd: [OK]
More than 80 active port or connection possible from the outside:
In this case the connection of the exterior evidemment is not possible:
Telnet ks357687.kimsufi.com 80
Trying 91.121.148.X ...
telnet: Unable to connect to remote host: Connection refused
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Jun 15, 2007
I am using Windows 2003 Enterprise Edition SP1 and i have recently set the computer up to 4GB RAM. I notice a problem occur error :
When I start the computer, Bios detected all 4GB Ram. However, i have checked Total physical memory in General (My Computer-> Properties) doesnot detect all 4GB Ram. it only detect 3GB Ram.
I have checked that this OS support up to 32GB . Why it doesn't detect all 4GB ?
What happen to it?
Mainboard : Intel chipset 915GL
I did following the instruction in internet (exactly is Microsoft) is /PAE in boot.ini file. But, it doesnt work.
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Sep 26, 2007
Yesterday we registerd and created 2 domains in our server.
Everything is ok, files uploaded, dns zones created, httpd virtual host created...
The problem is that trying to browse the site trough http://www.site.com redirects me to [url] my main server IP address, this page shows a cPanel Welcome message.
But, using [url], the site is loaded ok, withouth any problems.
DNS zone shows:
Code:
; cPanel 11.11.0-BETA_16977
; Zone file for site.com
$TTL 14400
@ 86400 IN SOA mydns1.wolo.com. admin.hostingserver.com. (
2007092601 ; serial, todays date+todays
86400 ; refresh, seconds
7200 ; retry, seconds
3600000 ; expire, seconds
86400 ) ; minimum, seconds
site.com. 86400 IN NS mydns1.wolo.com.
site.com. 86400 IN NS mydns2.wolo.com.
site.com. IN A IP_ADDRESS
localhost.site.com. IN A 127.0.0.1
site.com. IN MX 0 site.com.
mail IN CNAME site.com.
www IN A IP_ADDRESS
ftp IN A IP_ADDRESS
Apache virtual host code
Code:
<VirtualHost IP_ADDRESS>
ServerAlias www.site.com
ServerAdmin webmaster@site.com
DocumentRoot /home/siteuser/public_html
ServerName site.com
<IfModule mod_suphp.c>
suPHP_UserGroup siteuser siteuser
</IfModule>
<IfModule mod_php4.c>
php_admin_value open_basedir "/home/siteuser:/usr/lib/php:/usr/local/lib/php:/tmp"
</IfModule>
<IfModule mod_php5.c>
php_admin_value open_basedir "/home/siteuser:/usr/lib/php:/usr/local/lib/php:/tmp"
</IfModule>
User siteuser
Group siteuser
BytesLog /usr/local/apache/domlogs/site.com-bytes_log
CustomLog /usr/local/apache/domlogs/site.com combined
Options -ExecCGI -Includes
</VirtualHost>
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Nov 14, 2008
A short review of a2b2.com [url]after a few days - I will update this review thread, when I have more experience with this host.
The short story
My server broke down wednesday morning. All my websites were down, my e-mail were down and I didn't know what to do. The hosts couldn't find the error on the server and I waited for a long time between each answers from the (US based) support team.
After 2 hours were the server still was down I searched for good offers for a new server. I cam across a2b2.com and found their offer and speed of server pretty fine. I contacted their sales department and go answers quickly. After around 1½ hour they found a server that they were able to finish for me the same day! I confirmed the order an paid with credit card a few minutes past 12. I go the IP of the server an hour later and could start changed DNS for my most important domains.
Around 3pm could see the server was up running - and asked the tech team at a2b2 if I could get access to the server. Few minutes later I got the offer that I could install the basic software (like apache and so on) by myself if I wanted - if confirmed and got the root login immidately.
The period between the payment and the time I got the root login was only 3 hours! I can't be better than that. Totally 5 hours including discussions about what server I wanted and so on.
The server is fast (from Denmark where im located) and the support have been execellent so far. I hope this continues, then I will be a happy customer They made my bad day a lot better.
I will try to write a new review when I been at a2b2.com a bit longer (a month or so). Hopefully as good as this one.
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May 28, 2008
Just thought I'd pass on my experiences with A2B2/VA Serv to avoid anyone having similar experiences.
I've been a customer of theirs for several years now and the past 6 months have been awful. It started with them canceling a DNS hosting service they offered with out notification, leaving all my sites inaccessible for two weeks. Since then I've lost track of the number of times that my DNS records have been inaccessible. There have also been problems with their firewall denying access to my box, causing another day of downtime.
In fixing these issues, the support staff have continually shown lack of knowledge of the tools they're working with (from not knowing how to send out important announcements to people on their mailing list, to pressing the wrong button and overwriting my zone file with the default). Speaking to Rus has usually resulted in the source of the problem being located, but then it can take days for his support team to then understand what needs doing. The worst support was when Rus and team ignored requests for access to my zone files for months and then demanded I paid them an extra month's worth of hosting or they would switch of my site instantly. I have tried to find out if this was an isolated case or if others were having similar problems, but Rus refuses to allow me to discuss this issue on their own forums - presumably he know how many people have been affected and doesn't want that many people complaining publicly.
It's a real shame - it was a great company when I started hosting with them, however I think it's now grown too big for it's boots and can't provide the same level of service and reliability it used to.
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Oct 20, 2008
I have checked a2b2.com offers I heard that they are awesome UK provider have anyone tried their services before?
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Aug 30, 2008
both these providers are good UK and US providers and have spoken to both in the past thats why i cant decide who to go for on a VPS? So what i decided was to ask them both in public and get opinion of others,
My specs are 512mb ram with 1gb bust a nice hd and good ram based in the UK which both of u offer, i would proberley go for semi managed and cpanel.
Now my questions to you both is if i had a DDos (which i have never) what would you do to my vps?
My next question is how do you share the servers cpu? If fairshare how many on a node and how much of the cpu does each node get as a basic, i know they get full bust proberley?
My next question to both is how do you manage support? Rus i know you have taken over many companys so does that not affect the support timings.
What are the catches as in the small print
Fianlly can you both tell me why should i choose you?
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Jun 24, 2007
i try to access www.a2b2.com but i cant open the page.
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Apr 18, 2007
I'm considering getting a VPS server to run 2 or 3 small websites and also a SVN and Trac server for a team of at present 2 people. In the future, I can see this team getting no bigger than 5 - 10 people.
At the moment I am considering the Starter Plan from Solidhost (Drat, can't post links)
Or the £22/month plan from a2b2 (Drat, can't post links)
I am based in the UK myself, so really a UK server would be best for me as I understand UK (and to some extent, European) law a lot more than US law (not that I would be hosting anything illegal, it's just having to think "Hmm, can I do that in America" before I do something... bleh)
The Solidhost server seems to be fully managed, that's nice to know because considering I am currently running the SVN and Trac server from my house on an old Laptop, I still have a tenancy to break things
The a2b2 server says it's Semi-Managed, although it doesn't (or at least that I can see) state whether this includes server hardening in the Management scheme, this is something which Solidhost seem to be keen on helping people with.
Anyway, was just wondering what other people though about these plans in general and also hopefully get some opinions of people on these plans.
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Jun 26, 2007
The email of my client doesnt receive certain emails from certain accounts, including my yahoo.com.ph account. After several tries I received this error instead.
After trying to send mail unsuccedfully several times, this is the error I am getting.
Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following
addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
:
Sorry, I couldn't find any host by that name. (#4.1.2)
I'm not going to try again; this message has been in the queue too
long.
--- Below this line is a copy of the message.
Quote:
Originally Posted by copy of email
Return-Path:
Received: (qmail 90296 invoked by uid 60001); 25 Jun 2007 04:05:27
-0000
DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;
h=X-YMail-OSG:Receivedate:Fromubject:To:MIME-Version:Content-Type:Content-Transfer-Encoding:Message-ID;
b=GYMZ4utbLEJMc+EXHdW5Ng5ZJeCArXAubpEaUtZzZz77STh9HAGNhrFDjgfqNJ5BdE/
SAlCQ78wseeWPTqUFlalE246OSls0L2tnadTvmxHAQiALfIJ/efHw980subD/VVk6c3NZXGKaKn3vQwJ57bHW5a6qsWjazjl6BXp5Q20=;
X-YMail-OSG:
1iaqBZkVM1mfqTKSQPqhJwf61.zXtBuozzwn.p275yXXF_KgFA8taeSyThc.P1xawEKTuVIB
Vgxk18AHBp_TxSZD753CsOSTbU56JD1OgWwBl8GCwZNxI6YhJHPfyg--
Received: from [203.177.91.252] by web32604.mail.mud.yahoo.com via
HTTP; Sun, 24 Jun 2007 21:05:26 PDT
Date: Sun, 24 Jun 2007 21:05:26 -0700 (PDT)
From: *********
Subject: test
To: sales@*********.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="0-357102911-1182744326=:89673"
Content-Transfer-Encoding: 8bit
Message-ID: <979097.89673.qm@web32604.mail.mud.yahoo.com>
--0-357102911-1182744326=:89673
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 8bit
test
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Mar 11, 2007
After migrating from the old ensim to the new "X", everything is working fine, except for the webalizer, I activated webalizer in one domain a few days ago.. and everyday Im trying to see the webalizer information, and it is always displaying this message:
Could not retrieve the requested site report because the Web server logs have not yet been generated. These are generated once a day. Please check again later.
I also tried forcing the log rotating for that site, but the problem still there.
Server is RHES 4 with EnsimPro X, log generation and webalizer is activated for the domain.
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Jun 27, 2008
Purchased a vps from CheapVPS/A2B2 a month ago (There was a special running on WHT..and i wanted the vps urgently so they deployed it within 30 minutes ).Support rocks.My tickets are answered within 10 minutes and they even have msn support!Today, i ordered another vps and they deployed it within 30 minutes again .
I highly recommend Cheapvps/A2b2.
Support 10/10
Setup Time 10/10
Overall Experience: 10/10
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Jun 8, 2008
Any one use a2b2.com, any reviews or comments?
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Oct 20, 2008
I've been with A2B2 for around just over 18 months now and feel that I'm well placed to right an overall review.
I originally signed up with the A2B2 brand after having problems with numerous other VPS hosting providers - I won't name names but I'll say that I went through several different companies before ending up with A2B2. I orginally had a VPS on the East coast with DirectAdmin, but I felt this wasn't to my needs so changed VPS plans.
Like in a previous review I can find all these different brand names confusing. It would be better if there was just one brand name offering the whole bag (shared and VPS hosting).
I later on found out about the CheapVPS brand which suited my needs more in terms of what you get for your money and the fact that I don't need any support for my VPS servers. I still have several CheapVPS VPS servers to this day, and find them totally reliable.
Support overall is okayish, could be better in some area but I'm not complaining since I receive a good level of service for what I pay. I have to say its been better with the new support staff, but can find things a little difficult with them sometimes which can result with the intervention of Rus (who is a great guy).
Setup times were always fast, never had any problems in that area either. In terms of server reliability, I've never had any noticable downtime apart from entire DC outages at BS.
So in summary, out of 10:
Support: 8.5
Reliability: 9
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Oct 13, 2007
I have been with A2B2/CheapVPS for well over 6 months now. I have multiple VPS with them, both US and UK based, and a mixture of Windows and Linux. I have no complaints about the networks or servers, having only experienced a couple of down times because of chassis swaps and network problems. Support has been okay, but not the best; my suggestion would be that other staff apart from Rus (the owner) have access to facilities so that they are able to set rDNS, reload Windows VPS and other things like that, as far as I'm aware and from what I've seen, these kind of things can only be done by Rus. As those kind of things can only be done by Rus, the support ticket can easily drag on for a bit, and Rus being a new father means that he doesn't always have the time to reply to the tickets.
Although I have my few opinions of the support situation, I will not be moving to another host anytime soon as I'm happy with the state of my servers with A2B2, and as long as the servers are up I'm happy.
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Jan 6, 2007
I'm coming upto a months service with a2b2 and have to say it's been a pleasure using the services. It might not all be fully automated with a nice gui but the service provides everything I need including stable servers for developing
Support = 5/5
The times i've been required to contact them they have replied fast and dealt with the issues i've had and have been polite and easy to communicate with during pre-sales also.
Network = 5/5
I cannot say i've noticed any downtime with them, I will admit i've not monitored the VS too closely but everytime i've tried and SSH session it's been there ready for use.
Server Speed = 5/5
After being with VPSlink for a few months and getting extremly tired of the slow diskspeeds it's been a dream using my VPS with a2b2. no lagging when typing commands.
I've got one of there £12.50 packages but minus CPanel as I wanted to build my own mailserver.
Service, Reliabilty and Support knock the socks off what VPSlink provide I can't speak highly enough of Rus and his team
I will be moving out of VPSLink this month since i've just finished configuring my development server with a2b2, I'm not going to post the url hosted with a2b2 but will provide it in a pm to a moderator if they require it as it's a dev platform I don't really want the world knowing the url
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Oct 1, 2007
Ive been with a2b2 for exactly 9 months today, so I guess that now is a good time to post a review.
I better quickly state my package that I had. It was a custom special double ram package that I found over here at WHT:
512mb RAM Guaranteed
1024MB RAM Burst
600GB Bandwidth
15GB Web space
2ip's
Unmanaged
London Bluesquare datacenter
All for ~£14.50 a month
I liked this package and service so much that I decided to pay for an entire year a few months ago. Rus gave me 3 specials options: double RAM, Double Bandwidth or 12 months for the price of 10. I decided to go for the double RAM option so now I have 1024mb RAM Guaranteed and 2048MB RAM Burst.
The main site that im hosting is www.spudmud.com (300,000 + page views in September with around 45,000 Uniques a month) as well as a few very small sites.
Now I better get to the reviews:
1. Speed
The server was extremely fast in all respects. It almost seems like im the only one on my node. The specs as I can see them are 8 x 2.7GHz Xeons so its really is quite a tank with the best hardware.
Once when my site was on the front page of HeavyGames.com I was getting ~1 visitor every few seconds (the game file was ~2MB big) and I did notice that the site was starting to feel the strain (probably because of my bad programming ) and I submitted a ticket to support and Rus upgraded a few of my limits and the server was running super fast again. Since that every new game on heavy games doesn't even seem to effect my server with the new limits (not sure what Rus upgraded but it did the trick).
2. Uptime
Since I got my server I would guess that I have had around 99.99% network uptime and around 99.8% server uptime. There have been one or two network problems but they were fixed fast.
My VPS had one day where it was down for 17 hours because it "Hung" and I was on holiday so didn't know until I checked at an Internet cafe and I issued an reboot request and it was back up within a few minutes. I have never has any problems with my node, just with my own VPS, probably because im not the best server manager.
3. Support
Well all tickets are answered within a few minutes or up to 1 hour max but I would say around a 5 minute average response time.
4. Cost
Im very happy with the price of ~£14.50 for what I am actually getting. Even now when I look in the VPS offers section I don't see many providers offering anything even close to what a2b2 offers hardware and support wise.
5. Features
a2b2 offers HyperVM which is great for rebooting you own server or monitoring your memory usage and traffic usage.
They also offer a DNS cluster for those who want it but I havent set mine up yet.
The only problem with a2b2 is that it has no RAID so I need to backup everything myself but a2b2 offers very cheap backup space so its not too bad.
6. Conclusion
To summarize I would call my 9 month time so far a very pleasant experience and I highly recommend a2b2 to anyone that wants a reliable and fast vps with very good support and a very nice price.
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Oct 17, 2007
I have been hosting my vps with a2b2.com since May/2007 till Oct/2007 .
This hosting company owned by Rus Foster offers great hosting packages with suitable prices. I purchased vps from them and they helped me transferring my website to my new vps , also they have a very nice support team ! Whenever i submit a ticket (via email) they respond asap (usually within minutes.. )
They have been always helpful .. specially when i face a problem with my vps as iam a newbie in vps issues .
My vps was in uk and it was always fast and even faster than usa hosts .. (maybe coz UK is nearer to Jordan than USA )
Not forget to mention that they offer live chat on their website and also on msn .. and also, whenever my vps goes down while iam away from internet .. i just send sms to them in order to get it rebooted!
Now i have upgraded to a dedi server with them and i hope this review will be useful to anybody looking for a good hosting company with great support team and excellent service .
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May 9, 2007
I configured monit to send me email alerts when apache is using too many resources but I cannot receive email alerts. I use Qmail.
As for syslog, there is this message:
monit[6473]: Sendmail: error receiving data from the mailserver 'localhost' -- Resource temporarily unavailable
I tried to add for server name the name used in MX record but with the same result.
Btw: other things configured in cron (eg. RKHUNTER) send me alerts OK.
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Dec 30, 2007
im using centos and a perl script doesnt seem to work on my system.
it gives an error on this line.
use LWP::UserAgent;
$ua = LWP::UserAgent->new;
$ua->agent("MyApp/0.1 ");
BEGIN failed--compilation aborted at line 8.
is it a problem with my perl or is it an error with the script?
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Mar 30, 2009
Product: 2x VPS
Service: Fully managed
=== Setup and Support ===
I was a little disappointed with the speed of setup. I paid for the hosting, but it took them 5 days to get the VPS online and accessible for me. I was told this was because they were "waiting for the DirectAdmin license to be provided by the provider". Not sure what that means, but I paid for 5 days of nothing.
Once the VPS was up, I received very fast responses to my tickets as I got the server ready for my sites migration from another host. They upgraded Apache/PHP for me, plus installed a PHP module I needed. Later they installed an SSL certificate for me, which helped me out a lot (DA's interface kept failing).
Most ticket responses were within a few minutes, but on numerous occasions the responses weren't great (as you'd expect with such quick replies). Several times I had to retype details I had already provided in my initial ticket -- which made me wonder how carefully they read and understood my support requests.
Overall I was impressed enough after a couple months hosting my own sites, that I suggested that my company moved its customer sites to A2B2.
The setup for this second VPS again took 5 days, which just seems a bit too long to me. Luckily, we had no time pressure on us, but, if your project does, I would certainly seek some kind guarantee from A2B2 before you place your order.
=== Reliability ===
A2B2 have been less good here. Some of the problems I have experienced over the last 8 months include: backups failing (error message "system load higher than acceptable limits"); the VPS being non-responsive (tickets yield the same "the load on the node seems fine" response and there is never a satisfactory investigation); DirectAdmin license expiring and locking us out; Apache randomly going down and not restarting (I'm still waiting on an explanation); and running out of hard drive space.
The last one is the most worrying since it caused numerous failures on customer sites and locked us out of DirectAdmin. On the VPS in question we had used 211MB of 10GB, which raises the question of whether A2B2 are overselling.
The problem was solved by them "deleting some files", which didn't fill me with confidence for the future.
=== Value for money ===
I think the price point for the two managed VPS I have is good, in particular given the amount of work the support team are prepared to do. The margins on selling web hosting to our customers are tiny, so we can accept some of the issues we've experienced. Also, when there has been a problem it has always been fixed. This has sometimes involved Rus stepping in to take over from the off-shore support.
=== Conclusion ===
The good outweighs the bad and A2B2 still probably represents the best bet for UK-based companies wanting a managed VPS service. However, compared to some of the US companies I think they fall (a little) short on the quality of the service and technical competence of the front line support.
I'd rate them thus:
Support: 6 out of 10 (but 8 out of 10 for effort)
Reliability: 6 out of 10
Value: 7 out of 10
Overall: a solid 6.5 out of 10
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Oct 30, 2008
I'm on windows vista. I've got an SDSL line into the house with a dedicated IP 62.etc. I've then got a Prestige 791R and all PC's plugged in to that. I've also got a wireless router for my Wii set up.
Basically I've set up this DHCP thingy to start at 192.etc.3 and the Wireless router is at 192.etc.1 and the Prestige is at 192.etc.2 my pc is at 192.etc.9
This is about where my knowledge stops unfortunately.
I have installed apache as the most basic default install I think you can and it seems to be working absolutely fine. I'm assuming I could also install PHP and MySQL etc and wouldn't have too much of a problem, however, my friend cannot seem to access the environment from the WAN IP and when I type in my WAN IP I get the prestige router's control panel.
I read somewhere that I needed to forward port 80, now I can 'open' ports in the prestige control panel but I did try opening port 80 in the control panel and pointing it to my LAN IP (92.etc.9) but it didn't seem to work.
I'm at a bit of a loss so if anyone could point me in the right direction I would be most grateful, just to clarify:
//localhost loads the html file 100%
//192.etc.9 loads the html file 100%
//62.WANIP internally loads my prestige routers control panel
//62.WANIP externally does not load a page (cannot be found)
If you need any more info just let me know and I'll get it.
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Nov 14, 2007
I have a remote XP PC: 172.16.1.5 OpenVPN connection with route added for 192.168.2.0/24 to go via the VPN
Now on the other end the network consists of:
I have a OpenVPN server inside the lan on 192.168.2.245
Its default gateway is 192.168.2.1
I have 3 Windows Servers, 192.168.2.246, 247 and 248. All gateways are set to 192.168.2.1.
I have a ethernet router on the network, 192.168.2.1, it has a route added for 192.168.0.0/16 to go via 192.168.2.245, and route added for 172.16.0.0/24 to go via 192.168.2.245 also). the 192.168.0.0/16 is incase any other LANs are connected at a later date, if computers saw any packets not on the the 192.168.2.x subnet they would be routed to the default gateway which would then pass them to the OpenVPN router.
The trouble is, i can remotely connect and ping to the OpenVPN router fine and also the ethernet router, however when i ping any of the Windows boxes it times out. But i can open up Remote Desktop and connect to the windows box without problem, infact if i am running 'ping 192.168.2.246 -t' it will suddenly come alive but only after the RDP connection is made.
Is this something funny with the routing? I want to keep the OpenVPN server internal to the network and i appreciate it is hitting the ethernet router then being passed to the OpenVPN but something is weird as it fires up RDP fine but not ping. No firewalls are enabled on any of the boxes. If i log into ssh on the OpenVPN router or ethernet router i can ping from that to the windows boxes fine.
Its as if a ICMP redirect is issued, and all is well after the 1st connection. Not too sure but could anyone be kind enough to enlighten me?
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Nov 25, 2008
So... let's start my review, shall we?
I came into VPS business with EpicVPS, both Amaresh and Raghev (if im right), are excellent persons. Always helped me a lot and their service was overall great.
After some disasters xD, EpicVPS was sold to VAServ. I thought: Okay... maybe it's time to move BUT I should definitely wait a few months and watch how this is going to be.
So, stayed as a client.
I dont know how much months have passed, maybe 6? Dunno, but I do have to say a few things about Russell's company, VAserv.com:
I had some billing problems, specially when they changed to the other software, but all this was solved with screenshots (not that they doubt, just wanted to keep it clear), and in no time, I had it fixed. (Also had one billing issue, for some other reasons, which was solved and today Vladimir just made my day.. heh, not that he offered anything, but telling me kind words... made me feel good. )
Loads... Everyone knows that when you're using a VPS, sometimes you have some stupid users abusing the server , this way you'll get affected as well.
Happened a few times, and I was telling them it wasn't my VPS, etc etc (I've a pretty big vps, and always monitored so I can be sure that everything is running smoothly, this is also pretty secured). I didn't like when they once restarted my vps without asking, and load issue was still there. Again a few days later, they restarted again, like it was my problem. (And figured later that wasn't, but it happens!).
Anyway, this was solved, and their staff was really helpful on this, being really decent with me, just like it SHOULD BE in EVERY company.
Uptime... What can I say, it's true the VPS was rebooted a few times, but, besides that, it's great.
Staff... Always helpful, an extremelly fast support and lovely staff! Just like... hum, Kody, Vladimir... both awesome. (I consider them like business-friends. Honestly, they have helped me A LOT).
It's true that there are a few of them that still need some work heh, but overall, it's really really good.
Support... Extremelly fast and efficient! Top notch. Never saw a company like this.
Hardware... Top notch, NEVER had a disk issue, or something like that. Just like a dream!
Network... PERFECT. But really, just PERFECT. I'm living in Portugal, and I've about 40/50 ms to UK (I choosed UK, but they have other locations), the network is really fast (downloading at 1.7 mb/s from my home, no download accellerators). Also, never had a single downtime.
Billing... Good billing software now. Pretty organised, and simple. I like to keep it simple, easy to use. (And yes, I know that ubbersmith is a COMPLETE software xD)
Price... Excellent. I don't find any place with better prices. Even if I someday find one, I still WON'T move.
Other Issues... Had 2 IP's listed on SBL, reported it, and they already knew, then 2 weeks after the issue was solved. (Yeah yeah 2 weeks, but I emailed SBL and they didn't even answered me , so, vaserv did a great job.)
They just got me as a loyal client, and won't leave them for sure! Rus, great job!
I guarantee you that if you join them, you'll have an excellent service.
Overall:
Uptime: 10/10
Staff: 10/10
Support: 10/10
Price: 10/10
Total: 10/10
What do I want them to get better? Please... just keep providing this quality service.
Join them.
(Domain will be verified as I will submit through the Report button.)
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Sep 13, 2007
My server which runs cPanel (license issued touchsupport) is having problems with handling emails.
I use an external DNS provider (editdns.net) only for this 1 particular domain for handling many Records and such. Through their panel, I have added my mail server's record, i.e. "mailserver.tld".
Now there is a problem with one part of the email issue. I have email piping setup and 1 webmail account setup too. These two work flawlessly. No issues with them. But email forwarding and default address doesn't work.
I am confident that the email settings are working right because, when my clients send an email, piping works and my support system creates a new ticket. But the email forwarding/Default EMail doesn't.
Not just that, I cannot even connect to the webmail account I created via POP3. I 100% sure that I used the correct login credentials and also tried the "+" and ":" for the username part. Just doesn't work. But I can access and read my emails via the Webmail (squirrelmail).
Please help me out with this as soon as possible.
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Jun 27, 2008
to upload some flash videos over to our web host.
All the videos have been uploaded to << link removed >> and in there you will seea flash_video directory, in there should be a html file where you can double click and watch the flash video.
Now go ahead and try it, click on the HTML file and click CONTINUE and try clicking on MODULE 1.. You will see a video play to the left but on the right are bunch of POWERPOINT slides that will appear as the guy continues to speak. THAT DOESNT SHOW..
Our website is hosted by xo.com
Dont know much about the plan since its my 2nd day at the job..
But here is the weird part,
i have uploaded the samething - same exact way to another web host and it plays fine, the PPTs show up fine..
What do you guys think it is?
Before someone asks about uploading methods, i tried filezilla, coreftp and cuteFTP using both ASCII and binary methods. Samething..
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Mar 13, 2008
Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
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