Chaning Hosting Companies Is A Blind Date

Dec 30, 2008

Changing hosting companies is pain, let's admit it. You don't know what you're getting until you get it. Yes, it's like blind date.

The hosting company is talked up and fake reviews are posted in hopes of getting an affiliate commission. Some "companies" are actually Uncle George with a reseller account acting like he has a staff of 20 people.

So recently I was looking to 'downsize' after having a dedicated server for 20 months. There's was a hiccup with the hosting company. The email file permissions was constantly getting changed. It was a mystery because everytime tech support fixed it; the next day, it would happen again!

The operations manager was in contact by telephone and even gave me his cell phone number. I was also in telephone contact with Tech Support constantly until they have found the culprit - an old, invalid Cpanel Skin.

After the ordeal, I praise the team and company. But a week later, Omaha Steaks should up at my doorstep. Wow!

Well, now it's a year later and I need to downsize.

I looked at BlueHost, HostGater, Ixhosting, HostingExcellence and others... I could NOT believe what they offered for the money. I looked and looked.. and was excited that I could downgrade from a dedicated server and save $150 a month!

Finally, I decided to try BlueHost reluctantly.. as a test. But I tried to sign up for 30 minutes and the site was down. Uh-oh....

My gut - This is a wake up call.

Stick with what's WORKING.

I immediately emailed the Operations Mgr that hosts my dedicated server. Told him what I wanted. I needed a reseller account with additional IPs. He directed me to exactly what I needed and then asked if we could work something out on my current server. But with my sites slacking off, I just settled on a Reseller account.

They transferred everything and the site got a Internal Error (500).. err.. but don't worry - Tech Support found the .htaccess file was using suexec on the old server. So they commented it out and the sites appeared.

The POINT IS: Stick with WHO you know and What's WORKING. Yes, the current host may be a few nickels more than the Popular Hosting companies advertising in the magazines.. but they do NOT beat the support I've received over the last 20 months.

Final Review: I cannot praise HostDime enough. They are awesome. Mike K. is fantastic. I will keep my account there and it will run into the 3 third year in a few months.

www.HostDime.com is a REAL company, charging very reasonable rates, and you get the best support ever. They guys & gals won't give up until they solve the problem.
If you're considering moving hosts, try them.

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