To Spam Filter Or Not To Spam Filter

Apr 23, 2008

As a web host or ISP what do you think is best to do? do spam/virus filtering, or don't touch mail and let the user do what they want with it? (no chance of false positives, or lost mail, this way)

I work for an ISP and we have a barracuda and we get tons of calls from customers regarding lost mail and such as when you're filtering such a large varitey of mail its very hard to have a "perfect" filter. Mail that a car dealership gets and what a hospital get is totally different, for example.

Also in terms of web hosting the filtering will put a reasonable load on the server during peak spamming hours.

So just curious, as a ISP/webhost customer do you think your host should do filter or do you rather manage that yourself?

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Microsoft And His Spam Filter

May 28, 2009

We have identified that messages from your IP are being filtered based on the recommendations of the Symantec Brightmail filter as well as our internal Smart Screen Filters. The filter was initiated by Hotmail at (5/20/2009 12:00:00 AM) PST due to a large volume of emails that were sent prior to this time.

We will be happy to work directly with Symantec on your behalf to investigate and possibly resolve this problem. In order to move forward, we will need examples of the messages that were caught by the Brightmail filters.

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The company i am talking about is opening mail addresses every day like below...

nrt150401@hotmail.com
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Mar 4, 2007

I sent the below email, it keeps getting caught in the filter

Quote:

Maria,

Here are the username and password for this site.
www.consumerreports.com [url]
user:
pass:

Maybe you can find some more info about the cars you like.
Thanks,

Matthew
Sitebuilder Specialist
[800.729.xxxx ext xxx] or [xxx.625.8546]
email malberty@domain.com
www.anotherdomain.com

Support Contact for any Stewart Related Website:
[url]<[url]

The exim logs show this:

2007-03-04 21:02:53 1HO3TR-0003tu-Ek <= matthew@localdomain.com H=(localhost) [127.0.0.1]:43496 I=[127.0.0.1]:25 P=esmtpa A=fixed_login:matthew@localdomain.com S=1527 id=9bb87bf2893bf84500323930692044ef@localhost T="test" from <matthew@localdomain.com> for matthew@localdomain.com
2007-03-04 21:02:53 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1HO3TR-0003tu-Ek
2007-03-04 21:02:53 1HO3TR-0003tu-Ek => discarded (system filter)
2007-03-04 21:02:53 1HO3TR-0003tu-Ek Completed QT=0s
2007-03-04 21:02:53 SMTP connection from (localhost) [127.0.0.1]:43496 I=[127.0.0.1]:25 lost

I cannot figure out why the filters is picking this up, nor which WORD is causing this. How would I trace this?

my antivirus.exim file

Code:
# Exim filter
## Version: 0.17
#$Id: system_filter.exim,v 1.11 2001/09/19 11:27:56 nigel Exp $

## Exim system filter to refuse potentially harmful payloads in
## mail messages
## (c) 2000-2001 Nigel Metheringham <nigel@exim.org>
##
## This program is free software; you can redistribute it and/or modify
## it under the terms of the GNU General Public License as published by
## the Free Software Foundation; either version 2 of the License, or
## (at your option) any later version.
##
## This program is distributed in the hope that it will be useful,
## but WITHOUT ANY WARRANTY; without even the implied warranty of
## MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
## GNU General Public License for more details.
##
## You should have received a copy of the GNU General Public License
## along with this program; if not, write to the Free Software
## Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA
## -A copy of the GNU General Public License is distributed with exim itself

## -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
## If you haven't worked with exim filters before, read
## the install notes at the end of this file.
## The install notes are not a replacement for the exim documentation
## -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

## -----------------------------------------------------------------------
# Only run any of this stuff on the first pass through the
# filter - this is an optomisation for messages that get
# queued and have several delivery attempts
#
# we express this in reverse so we can just bail out
# on inappropriate messages
#
if not first_delivery
then
finish
endif

## -----------------------------------------------------------------------
# Check for MS buffer overruns as per BUGTRAQ.
# [url]
# This could happen in error messages, hence its placing
# here...
# We substract the first n characters of the date header
# and test if its the same as the date header... which
# is a lousy way of checking if the date is longer than
# n chars long
if ${length_80:$header_date:} is not $header_date:
then
fail text "This message has been rejected because it has

an overlength date field which can be used

to subvert Microsoft mail programs

The following URL has further information
[url]
seen finish
endif

## -----------------------------------------------------------------------
# These messages are now being sent with a <> envelope sender, but
# blocking all error messages that pattern match prevents
# bounces getting back.... so we fudge it somewhat and check for known
# header signatures. Other bounces are allowed through.
if $header_from: contains "@sexyfun.net"
then
fail text "This message has been rejected since it has

the signature of a known virus in the header."
seen finish
endif
if error_message and $header_from: contains "Mailer-Daemon@"
then
# looks like a real error message - just ignore it
finish
endif

## -----------------------------------------------------------------------
# Look for single part MIME messages with suspicious name extensions
# Check Content-Type header using quoted filename [content_type_quoted_fn_match]
if $header_content-type: matches "(?:file)?name=("[^"]+\.(?:ad[ep]|ba[st]|chm|cmd|com|cpl|crt|eml|exe|hlp|hta|in[fs]|isp|jse?|lnk|md[be]|ms[cipt]|pcd|pif|reg|scr|sct|shs|url|vb[se]|ws[fhc])")"
then
fail text "This message has been rejected because it has

potentially executable content $1

This form of attachment has been used by

recent viruses or other malware.

If you meant to send this file then please

package it up as a zip file and resend it."
seen finish
endif
# same again using unquoted filename [content_type_unquoted_fn_match]
if $header_content-type: matches "(?:file)?name=(\S+\.(?:ad[ep]|ba[st]|chm|cmd|com|cpl|crt|eml|exe|hlp|hta|in[fs]|isp|jse?|lnk|md[be]|ms[cipt]|pcd|pif|reg|scr|sct|shs|url|vb[se]|ws[fhc]))"
then
fail text "This message has been rejected because it has

potentially executable content $1

This form of attachment has been used by

recent viruses or other malware.

If you meant to send this file then please

package it up as a zip file and resend it."
seen finish
endif

## -----------------------------------------------------------------------
# Attempt to catch embedded VBS attachments
# in emails. These were used as the basis for
# the ILOVEYOU virus and its variants - many many varients
# Quoted filename - [body_quoted_fn_match]
if $message_body matches "(?:Content-(?:Type:(?>\s*)[\w-]+/[\w-]+|Disposition:(?>\s*)attachment);(?>\s*)(?:file)?name=|begin(?>\s+)[0-7]{3,4}(?>\s+))("[^"]+\.(?:ad[ep]|ba[st]|chm|cmd|com|cpl|crt|eml|exe|hlp|hta|in[fs]|isp|jse?|lnk|md[be]|ms[cipt]|pcd|pif|reg|scr|sct|shs|url|vb[se]|ws[fhc])")[\s;]"
then
fail text "This message has been rejected because it has

a potentially executable attachment $1

This form of attachment has been used by

recent viruses or other malware.

If you meant to send this file then please

package it up as a zip file and resend it."
seen finish
endif
# same again using unquoted filename [body_unquoted_fn_match]
if $message_body matches "(?:Content-(?:Type:(?>\s*)[\w-]+/[\w-]+|Disposition:(?>\s*)attachment);(?>\s*)(?:file)?name=|begin(?>\s+)[0-7]{3,4}(?>\s+))(\S+\.(?:ad[ep]|ba[st]|chm|cmd|com|cpl|crt|eml|exe|hlp|hta|in[fs]|isp|jse?|lnk|md[be]|ms[cipt]|pcd|pif|reg|scr|sct|shs|url|vb[se]|ws[fhc]))[\s;]"
then
fail text "This message has been rejected because it has

a potentially executable attachment $1

This form of attachment has been used by

recent viruses or other malware.

If you meant to send this file then please

package it up as a zip file and resend it."
seen finish
endif
## -----------------------------------------------------------------------

#### Version history
#
# 0.01 5 May 2000
#Initial release
# 0.02 8 May 2000
#Widened list of content-types accepted, added WSF extension
# 0.03 8 May 2000
#Embedded the install notes in for those that don't do manuals
# 0.04 9 May 2000
#Check global content-type header. Efficiency mods to REs
# 0.05 9 May 2000
#More minor efficiency mods, doc changes
# 0.06 20 June 2000
#Added extension handling - thx to Douglas Gray Stephens & Jeff Carnahan
# 0.07 19 July 2000
#Latest MS Outhouse bug catching
# 0.08 19 July 2000
#Changed trigger length to 80 chars, fixed some spelling
# 0.09 29 September 2000
#More extensions... its getting so we should just allow 2 or 3 through
# 0.10 18 January 2001
#Removed exclusion for error messages - this is a little nasty
#since it has other side effects, hence we do still exclude
#on unix like error messages
# 0.11 20 March, 2001
#Added CMD extension, tidied docs slightly, added RCS tag
#** Missed changing version number at top of file :-(
# 0.12 10 May, 2001
#Added HTA extension
# 0.13 22 May, 2001
#Reformatted regexps and code to build them so that they are
#shorter than the limits on pre exim 3.20 filters. This will
#make them significantly less efficient, but I am getting so
#many queries about this that requiring 3.2x appears unsupportable.
# 0.14 15 August,2001
#Added .lnk extension - most requested item :-)
#Reformatted everything so its now built from a set of short
#library files, cutting down on manual duplication.
#Changed w in filename detection to . - dodges locale problems
#Explicit application of GPL after queries on license status
# 0.15 17 August, 2001
#Changed the . in filename detect to S (stops it going mad)
# 0.16 19 September, 2001
#Pile of new extensions including the eml in current use
# 0.17 19 September, 2001
#Syntax fix
#
#### Install Notes

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