SoftLayer Banned Me! What Is The Reason

Apr 25, 2009

I took server from Soft Layer

After four month they banned my account, When I talked to them they said we banned your account for tow days because we Suspicion about you and I waited them for tow days but nothing new, after that I sent all my evidences to them, the passport picture, driver's license, ID's card and Visa Card picture from front and back.

NOW!

I don't know the reason for banned my account, why they banned me?

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Banned My Own IP

Dec 15, 2007

You can see my servers information at the bottom.

If in this post there is security information I have reveiled I hope you will tell me

After a couple of hours where someone tried to login to root and Directadmin using ssh, i closed ssh and made some minor changes to the security.

I turned on the automatic add ip if login failed 3 times, in DirectAdmin.

I dont know why I was banned cause I DID NOT use wrong login???

My other users of the server also got banned, and they say they did not use wrong pass either?

SO how do I unban me so I can acces DirectAdmin again?

And as if that was not enough, because Im soooo good at this...
while I was at it I stopped SSL cause I got following error and I dont really need it, I think
-------------------------STARThttpd_error_log
[Sat Dec 15 03:38:22 2007] [error] server reached MaxClients setting, consider raising the MaxClients setting
[Sat Dec 15 03:58:32 2007] [notice] caught SIGTERM, shutting down
[Sat Dec 15 03:58:34 2007] [warn] RSA server certificate CommonName (CN) `localhost' does NOT match server name!?
[Sat Dec 15 03:58:34 2007] [warn] RSA server certificate CommonName (CN) `localhost' does NOT match server name!?
[Sat Dec 15 03:58:34 2007] [warn] Init: SSL server IP/port conflict: www.belove.updownloading.com:443 (/usr/local/directadmin/data/users/belove/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:34 2007] [warn] Init: SSL server IP/port conflict: www.fusion-planet.updownloading.com:443 (/usr/local/directadmin/data/users/iceangel89/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:34 2007] [warn] Init: SSL server IP/port conflict: www.nicheserver.com:443 (/usr/local/directadmin/data/users/nicsad/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:34 2007] [warn] Init: SSL server IP/port conflict: localhost:443 (/etc/httpd/conf/extra/httpd-vhosts.conf:38) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:34 2007] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
[Sat Dec 15 03:58:34 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sat Dec 15 03:58:34 2007] [warn] module php5_module is already loaded, skipping
[Sat Dec 15 03:58:35 2007] [warn] RSA server certificate CommonName (CN) `localhost' does NOT match server name!?
[Sat Dec 15 03:58:35 2007] [warn] RSA server certificate CommonName (CN) `localhost' does NOT match server name!?
[Sat Dec 15 03:58:35 2007] [warn] Init: SSL server IP/port conflict: www.belove.updownloading.com:443 (/usr/local/directadmin/data/users/belove/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:35 2007] [warn] Init: SSL server IP/port conflict: www.fusion-planet.updownloading.com:443 (/usr/local/directadmin/data/users/iceangel89/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:35 2007] [warn] Init: SSL server IP/port conflict: www.nicheserver.com:443 (/usr/local/directadmin/data/users/nicsad/httpd.conf:48) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:35 2007] [warn] Init: SSL server IP/port conflict: localhost:443 (/etc/httpd/conf/extra/httpd-vhosts.conf:38) vs. www.tokyolondon.net:443 (/usr/local/directadmin/data/users/tokyo/httpd.conf:48)
[Sat Dec 15 03:58:35 2007] [warn] Init: You should not use name-based virtual hosts in conjunction with SSL!!
[Sat Dec 15 03:58:35 2007] [notice] Apache/2.2.6 (Unix) mod_ssl/2.2.6 OpenSSL/0.9.8b DAV/2 PHP/5.2.4 configured -- resuming normal operations
[Sat Dec 15 03:58:48 2007] [error] [client ::1] File does not exist: /var/www/html/400.shtml
[Sat Dec 15 03:58:49 2007] [error] [client ::1] File does not exist: /var/www/html/400.shtml
[Sat Dec 15 03:59:10 2007] [error] [client ::1] File does not exist: /var/www/html/400.shtml
[Sat Dec 15 03:59:11 2007] [error] [client ::1] File does not exist: /var/www/html/400.shtml
[Sat Dec 15 03:59:12 2007] [error] [client ::1] File does not exist: /var/www/html/400.shtml
-------------------------END httpd_error_log

I have also posted this on DirectAdmin's forum, but because Im really nervous and dont know when they will answer I posted here too, cause this forum is used more

Server configuration
Linux CentOS5 DirectAdmin
Processor Name Intel(R) Xeon(R) CPU 3050 @ 2.13GHz
Vendor ID GenuineIntel
Processor Speed (MHz) 2133.507
Processor Name Intel(R) Xeon(R) CPU 3050 @ 2.13GHz
Vendor ID GenuineIntel
Processor Speed (MHz) 2133.507
Total Memory 2075520 kB
Free Memory 57004 kB - (Every time I cant access the websites, it is this low, then when I can access the websites again its
around 500mb)
Total Swap Memory 4192956 kB
Free Swap Memory 4192888 kB
Apache 2.2.6 Running
DirectAdmin 1.31.0 Running
Exim 4.67 Running
MySQL 5.0.45 Running
Named 9.3.3rc2 Running
ProFTPd 1.3.1 Running
sshd *** Stopped *** (I stopped it because my websites dont need it, in logs I could see that some sites, I dont know, were trying to acces it?)
vm-Pop3d 1.1.7f-DA-2 Running

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