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Httpd Failed :: Failure Reason: Timeout While Trying To Connect To Service


httpd failed @ Thu Jul 30 15:55:02 2009. A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: Timeout while trying to connect to service
and

httpd failed @ Thu Jul 30 15:29:57 2009. A restart was attempted automagically.
Service Check Method: [tcp connect]

Failure Reason: Unable to connect to port 80


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----
Dear Sir or Madam:

I am writing to provide you with feedback on my experience with 1&1, and the events and circumstances that led me to cancel my Dedicated Server Package (a "1&1 Managed Server III"). I have been a customer since 2005, and over the course of these past few years, have witnessed the gradual degradation of service, transparency, and accountability by 1&1 customer service and technical support staff.

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To improve upon your business, I recommend three immediate changes.

1. Train Your Customer Service Personnel.

Your Indian/Outsourced customer service appeared generally unfamiliar with both my package (they had to escalate several times, placing me on hold for over 20 minutes at a stretch, before they could conclude that I had a dedicated and managed server), and had been reading from an outdated script that left them uninformed and incompetent to handle even basic queries on system status, server and service readiness, and the functionality of my server. Furthermore, they were completely unsupported by not having any live technical team working during reasonable hours.

2. Staff your U.S. Data Center.

It is astonishing, and horrifying, to me that 1&1 is apparently selling any hosting services, much less dedicated/managed hosting services, on a data center that is apparently not staffed with technicians 24 hours a day, 7 days a week. In my situation, my business-critical server went offline for nearly 24 hours, and there was no one that either I, or your Outsourced/Indian Tier-1 customer support could escalate to in order to get accountability. Furthermore, there was no transparency: there is no number to reach a live human being on-site at the data center, and your Customer Service personnel seemed either unable or unwilling to ask questions to figure out if anyone was in charge on the ground. They concluded to me, on the phone, that the "technicians were home for the weekend". That is entirely unacceptable, and it operates on a level of non-performance that is shocking to me as both a business executive and an organizational manager.

3. Provide full-time, English-speaking, U.S.-based Customer Service.

Your call center in India was staffed with people who, quite frankly, were neither qualified nor competent to handle the concerns of your United States and European customers. When asked questions that deviated from the script that they were reading (you could hear them both typing and flipping pages to try and find the answer), they ended up placing me on hold for long stretches of time. There is zero innovation, and absolutely no adaptability by your customer service at this call center. When this scenario unfolds, there absolutely must be an immediate, Tier-2 customer service personnel that can promptly, professionally, and courteously handle the concerns of your customers, and they should do so in an intelligent, dynamic, innovative fashion. I am extremely patient and forgiving of outsourced and offshore technical solutions, especially since my business leverages a global model similar to most information technology consultancies. I can only imagine the number of clients that your user-unfriendly, backward, and mentally-atrophied customer representatives have cost you. The fact that they are the only customer support you offer before escalation to a (non-existent or absent) technical team is unacceptable, and speaks of a systematic failure in your organizational management and escalation hierarchy structure. Please, for the sake of your future customers, provide a full-time, intelligent, responsive, and communicative U.S.-based customer service team.

CONCLUSION

In closing, I want to reiterate my sadness at having come to the decision to cancel my 1&1 account and close all of my business with your organization. I have been a customer for nearly three years with your company, and have been very patient and understanding of the delays and mismanagement with customer service, especially since it seemed that in previous years, you had an attentive and present technical support team that would resolve matters promptly. However, after the past few months, I have witnessed the apparent absence of any service level agreement to respond to issues, queries, or escalations, the complete incompetence and mismanagement at your outsourced and offshore Indian call-center, and gross non-performance of your technical personnel and utter negligence of your support staff on the data center. Within a matter of moments, I was able to identify a major and large-scale competitor of yours that offered me an enterprise server solution at a U.S.-based data center that was staffed 24 hours a day, 7 days a week; a full-time U.S.-based customer service team that had guaranteed SLA's of responsiveness; and, professional management services for a comprehensive management solution -- all of this at a cost less than what you currently charge new customers.

The decision was one of the easiest ones I have ever made.

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and my Log:

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my httpd.Conf:

Include "/usr/local/apache/conf/includes/pre_main_global.conf"
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# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
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# /var/cpanel/templates/apache2/main.default #
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# /var/cpanel/templates/apache2/vhost.default #
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LoadModule bwlimited_module modules/mod_bwlimited.so
LoadModule frontpage_module modules/mod_frontpage.so
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LoadModule evasive20_module modules/mod_evasive20.so

Include "/usr/local/apache/conf/php.conf"
Include "/usr/local/apache/conf/mod_bandwidth.conf"
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#Include "/etc/httpd/conf/modsecurity.conf"

ErrorLog "logs/error_log"
DefaultType text/plain

<Directory "/">
Options All
AllowOverride All
</Directory>

<Directory "/usr/local/apache/htdocs">
Options Includes Indexes FollowSymLinks
AllowOverride None
Order allow,deny
Allow from all

</Directory>

<Files ~ "^error_log$">
Order allow,deny
Deny from all
Satisfy All
</Files>

<FilesMatch "^.ht">
Order allow,deny
Deny from all

Satisfy All
</FilesMatch>

<IfModule log_config_module>
LogFormat "%h %l %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i"" combined
LogFormat "%h %l %u %t "%r" %>s %b" common

CustomLog "logs/access_log" common

<IfModule logio_module>
LogFormat "%h %l %u %t "%r" %>s %b "%{Referer}i" "%{User-Agent}i" %I %O" combinedio

</IfModule>

</IfModule>

<IfModule alias_module>
ScriptAlias /cgi-bin/ "/usr/local/apache/cgi-bin/"

</IfModule>

<Directory "/usr/local/apache/cgi-bin">
AllowOverride None
Options None
Order allow,deny
Allow from all

</Directory>

<IfModule mime_module>
TypesConfig conf/mime.types
AddType application/x-compress .Z
AddType application/x-gzip .gz .tgz

</IfModule>

# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #
# Direct modifications to the Apache configuration file may be lost upon subsequent regeneration of the #
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# configuration system by running: #
# /usr/local/cpanel/bin/apache_conf_distiller --update #
# To see if your changes will be conserved, regenerate the Apache configuration file by running: #
# /usr/local/cpanel/bin/build_apache_conf #
# and check the configuration file for your alterations. If your changes have been ignored, then they will #
# need to be added directly to their respective template files. #
# #
# It is also possible to add custom directives to the various "Include" files loaded by this httpd.conf #
# For detailed instructions on using Include files and the apache_conf_distiller with the new configuration #
# system refer to the documentation at: [url]#
# #
# This configuration file was built from the following templates: #
# /var/cpanel/templates/apache2/main.default #
# /var/cpanel/templates/apache2/main.local #
# /var/cpanel/templates/apache2/vhost.default #
# /var/cpanel/templates/apache2/vhost.local #
# /var/cpanel/templates/apache2/ssl_vhost.default #
# /var/cpanel/templates/apache2/ssl_vhost.local #
# #
# Templates with the '.local' extension will be preferred over templates with the '.default' extension. #
# The only template updated by the apache_conf_distiller is main.default. #
# # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # # #

PidFile logs/httpd.pid
LockFile logs/accept.lock
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Listen 0.0.0.0:80
Timeout 300
User nobody
Group nobody
ExtendedStatus On
ServerAdmin soso@soso.com
ServerName server.soso.org
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ServerSignature Off

RewriteMap LeechProtect prg:/usr/local/cpanel/bin/leechprotect
RewriteLock /usr/local/apache/logs/rewrite_lock

UserDir public_html

DirectoryIndex index.html.var index.htm index.html index.shtml index.xhtml index.wml index.perl index.pl index.plx index.ppl index.cgi index.jsp index.js index.jp index.php4 index.php3 index.php index.phtml default.htm default.html home.htm index.php5 Default.html Default.htm home.html

SSLPassPhraseDialog builtin
SSLSessionCache dbm:/usr/local/apache/logs/ssl_scache
SSLSessionCacheTimeout 300
SSLMutex file:/usr/local/apache/logs/ssl_mutex
SSLRandomSeed startup builtin
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<IfDefine SSL>
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AddType application/x-pkcs7-crl .crl
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#AddHandler cgi-script .cgi .pl .plx .ppl .perl
AddHandler server-parsed .shtml
AddType text/html .shtml
AddType application/x-tar .tgz
AddType text/vnd.wap.wml .wml
AddType image/vnd.wap.wbmp .wbmp
AddType text/vnd.wap.wmlscript .wmls
AddType application/vnd.wap.wmlc .wmlc
AddType application/vnd.wap.wmlscriptc .wmlsc

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Allow from 127.0.0.1
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Include "/usr/local/apache/conf/includes/pre_virtualhost_global.conf"
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NameVirtualHost *

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<VirtualHost *>
ServerName server.soso.org
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ServerAdmin soso@soso.com
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suPHP_UserGroup nobody nobody
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# SSL
<IfDefine SSL>
</IfDefine>

# DO NOT EDIT. AUTOMATICALLY GENERATED. IF YOU NEED TO MAKE A CHANGE PLEASE USE THE INCLUDE FILES.
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DOSPageCount 7
DOSSiteCount 100
DOSPageInterval 1
DOSSiteInterval 1
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<VirtualHost xxx.xxx.152.250:80>
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ServerAlias soso.com www.soso.com
ServerAlias eco.soso.org www.eco.soso.org
ServerAlias soso.info www.soso.info
ServerAlias soso.biz www.soso.biz
ServerAlias soso.cc www.soso.cc
ServerAlias www.soso.org
DocumentRoot /home/soso/public_html
ServerAdmin webmaster@soso.org
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<IfModule mod_suphp.c>
suPHP_UserGroup soso soso
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<IfModule concurrent_php.c>
php4_admin_value open_basedir "/home/soso:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp"
php5_admin_value open_basedir "/home/soso:/usr/lib/php:/usr/local/lib/php:/tmp"
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<IfModule !concurrent_php.c>
<IfModule mod_php4.c>
php_admin_value open_basedir "/home/soso:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp"
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<IfModule mod_php5.c>
php_admin_value open_basedir "/home/soso:/usr/lib/php:/usr/local/lib/php:/tmp"
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<IfModule sapi_apache2.c>
php_admin_value open_basedir "/home/soso:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp"
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CustomLog /usr/local/apache/domlogs/soso.org-bytes_log "%{%s}t %I .
%{%s}t %O ."
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ErrorDocument 403 /403.shtml
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ScriptAliasMatch ^/?webmail/?$ /usr/local/cpanel/cgi-sys/wredirect.cgi
ScriptAliasMatch ^/?whm/?$ /usr/local/cpanel/cgi-sys/whmredirect.cgi
ScriptAliasMatch ^/?securewhm/?$ /usr/local/cpanel/cgi-sys/swhmredirect.cgi
Include "/usr/local/apache/conf/includes/post_virtualhost_global.conf"
Include "/usr/local/apache/conf/includes/post_virtualhost_2.conf"

-------------------------------------------------------------------------------------------------------------

my.cnf
[mysqld]
set-variable=local-infile=0
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
safe-show-database
old_passwords
back_log = 75
skip-innodb
max_connections = 1500
key_buffer = 1024M
myisam_sort_buffer_size = 64M
join_buffer_size = 1M
read_buffer_size = 1M
sort_buffer_size = 2M
table_cache = 4000
thread_cache_size = 512
wait_timeout = 14400
connect_timeout = 10
tmp_table_size = 64M
max_heap_table_size = 64M
max_allowed_packet = 64M
net_buffer_length = 16384
max_connect_errors = 10
thread_concurrency = 32
read_rnd_buffer_size = 786432
bulk_insert_buffer_size = 8M
query_cache_limit = 5M
query_cache_size = 144M
query_cache_type = 1
query_prealloc_size = 262144
query_alloc_block_size = 65536
transaction_alloc_block_size = 8192
transaction_prealloc_size = 4096
default-storage-engine = MyISAM

[mysqld_safe]
err-log=/var/log/mysqld.log
pid-file=/var/lib/mysql/mysql.pid
nice = -10
open_files_limit = 8192

[mysqldump]
quick
max_allowed_packet = 64M

[myisamchk]
key_buffer = 1024M
sort_buffer = 384M
read_buffer = 256M
write_buffer = 256M

[mysqlhotcopy]
interactive-timeout
-----------------------------------------------------------------------

top :

------------------------------------------------------------------------
top - 18:27:31 up 2:51, 2 users, load average: 1.91, 2.55, 2.58
Tasks: 533 total, 2 running, 531 sleeping, 0 stopped, 0 zombie
Cpu(s): 7.0%us, 3.6%sy, 0.0%ni, 89.1%id, 0.1%wa, 0.0%hi, 0.2%si, 0.0%st
Mem: 16632148k total, 2014536k used, 14617612k free, 102904k buffers
Swap: 4192924k total, 0k used, 4192924k free, 737684k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
22527 mysql 5 -10 1228m 174m 3040 S 81 1.1 22:52.61 mysqld
3717 nobody 16 0 31248 13m 4052 S 6 0.1 0:01.08 httpd
3680 nobody 16 0 31380 13m 4060 R 4 0.1 0:03.07 httpd
3748 nobody 15 0 31044 13m 4052 S 4 0.1 0:01.02 httpd
3687 nobody 15 0 31324 13m 4064 S 4 0.1 0:01.53 httpd
3774 nobody 16 0 31324 13m 4056 S 4 0.1 0:00.72 httpd
3797 nobody 15 0 31324 13m 4060 S 4 0.1 0:02.20 httpd
3850 nobody 15 0 31380 13m 4068 S 4 0.1 0:02.11 httpd
3858 nobody 15 0 31020 13m 4060 S 4 0.1 0:02.91 httpd
3861 nobody 16 0 31252 13m 4116 S 4 0.1 0:01.46 httpd
3900 nobody 15 0 31332 13m 4056 S 4 0.1 0:01.22 httpd
3649 nobody 15 0 31316 13m 4060 S 3 0.1 0:01.06 httpd
3696 nobody 15 0 31020 13m 4052 S 3 0.1 0:01.20 httpd
3654 nobody 15 0 31308 13m 4124 S 3 0.1 0:02.05 httpd
3707 nobody 16 0 31552 13m 4060 S 3 0.1 0:02.03 httpd
3711 nobody 15 0 31072 13m 4060 S 3 0.1 0:02.52 httpd
3790 nobody 15 0 31376 13m 4064 S 3 0.1 0:02.00 httpd
3794 nobody 15 0 31048 13m 4060 S 3 0.1 0:01.10 httpd
3897 nobody 15 0 30764 13m 4404 S 3 0.1 0:01.76 httpd
3907 nobody 15 0 31316 13m 4060 S 3 0.1 0:02.35 httpd
3884 nobody 15 0 31156 13m 4056 S 2 0.1 0:00.99 httpd
3664 nobody 15 0 31308 13m 4060 S 2 0.1 0:01.97 httpd
3838 nobody 15 0 31340 13m 4056 S 2 0.1 0:00.88 httpd
--------------------------------------------------------------------------------------------------

root@server [~]# netstat -lpan | grep :80 | wc -l
1657
root@server [~]#
----------------------------------------------------------------------------------------------

what to change to optimize this web server and solv this problem?

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i got this error:

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rndc: connect failed: 127.0.0.1#953: connection refused

root@server [/]# /etc/init.d/named status
rndc: connect failed: 127.0.0.1#953: connection refused
named is stopped

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Named could not be restarted, any obvious config errors should show up below this line.
No critical problems found, will attempt to regenerate keys regardless.
warn [fixrndc] /usr/sbin/rndc status failed: rndc: connect failed: 127.0.0.1#953: connection refused
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Creating /etc/rndc.key
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and i have try to reload the rndc but i got this error :

root@server [~]# rndc reload
rndc: connect failed: 127.0.0.1#953: connection refused

my vps info : linux os - centos , using cpanel , apache , mysql ....
root@server [~]# uname -r
2.6.18-028stab064.7

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To fix this problem, all I have to do is reset Apache in my WHM. Everything will be fine for awhile until it decides to stop loading again.

I've been talking to tech support for 2 days. They're out of options. They tried banning some IPs as they thought I might be getting hacked. They tried moving me to a different host machine. They've checked all my logs... there are no errors or problems with the vps. The server load is always very low. Memory is always very low.

I run about 15-20 websites on this VPS. Two of them are vbulletin (v. 3.6.4 and v3.6.8) and all the rest are wordpress).

My VPS is hosted with ServInt.

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mysql (5.0.45-community-log)

I get these emails all day:
httpd failed @ Wed Jan 9 06:10:42 2008. A restart was attempted automagically.

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When i type the urls in normal in a browser they work fine.

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Quote:

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whmappname='Restarting Service'; if (self['update_ui_status']) { update_ui_status('MySQL Server'); } Waiting for mysql to restart..............finished.

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this problem was solved long time ago and spamcup register here in the forum and said to all " im sorry the report was false" ! then 3ix.com restord my account again , why they now open this old problem!

look here at the problem you will finde the full details

[url]
and here the hostcare admin said to me we are sorry the report was false ! we are going to restore your account " We just got confirmation from SpamCop that they feel the complaint was false and I have asked a 3iX Admin to restore your site, it will be live in the next 60 minutes.

Thank you for working with us to resolve the issue, don't hesitate to contact the 3iX HelpDesk if you have any further difficulties.

Regards "
[url]
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dose this justice?
here is also another person they treminate his account please read
[url]

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Code:

money bigint(20)
income int(12)
userID mediumint(7)

I have a row that has a negative money and a value of 0 for income. When I update the money value to add "0" to it, nothing happens (as expected). When I update the money field to add the income field (which is equal to 0) to it, MySQL flips the sign to make the money field positive.

The following queries show the problem:

Code:

mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + 0 WHERE userID =327961;
Query OK, 0 rows affected (0.00 sec)
Rows matched: 1 Changed: 0 Warnings: 0

mysql> SELECT money, income from users where userID=327961;
+----------------------+--------+
| money | income |
+----------------------+--------+
| -9223372036854775807 | 0 |
+----------------------+--------+
1 row in set (0.00 sec)

mysql> UPDATE `users` SET money = money + income WHERE userID =327961;
Query OK, 1 row affected, 1 warning (0.00 sec)
Rows matched: 1 Changed: 1 Warnings: 1

mysql> SELECT money, income from users where userID=327961;
+---------------------+--------+
| money | income |
+---------------------+--------+
| 9223372036854775807 | 0 |
+---------------------+--------+
1 row in set (0.00 sec)

mysql>
Notice that there is no negative sign after the third select!!

So, we are saying that executing an update where 0 is specified in the query results in the correct action but if you take the 0 from another field it takes the negative sign away...

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Code:
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Let me give a better explanation:

If you visit:
[url]

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[url]

Why I am getting a Session Timeout? Is there a better solution. I never get the same error if I go directly too:
[url]

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