One of my clients needs a dedicated server. I already know SoftLayer is really good from personal experience, but he needs both a Managed box and a Backup Solution, neither of which SoftLayer offers. I know they offer a 1Gig lockbox, but it's your responsibility to make sure files are transferred daily.
Basically what he needs is the following
- Server 2003
- As fully managed as possible because I am not on hand 24/7
- A control panel to handle everything. Plesk and Helm work. I'd say Plesk since they now seem to own HELM
- A backup solution at the very least once a week, once a day is better
- 24/7 Technical support with a phone number to call (not just ticket) in case of emergency.
Please let me know any suggests of hosts you use that were good. I have used many hosts in my life but only really liked SoftLayer (lacking the 2 features said) and AxisHost (no live number) so really need some feed back on this.
We have 2 servers which run our website. One for data (about 50gb) and one for databases (about 5gb)
We currently perform offsite backups but we want to improve upon these. Our main objectives are:
1) Be able to recover as much info as possible in the event of a disaster
2) Be able to rollback to a previous version should we not notice a problem until later (ie 30 day history?)
3) Be able to restore as quickly as possible
4) Be able to afford it!
The options we seem to have are:
A) Use a service such as backupdirect.net which specialise in offsite backup and have specialised software to handle this. Obviously we get support, the backups are encrypted, etc and probably will end up with a much more robust backup solution.
However, it will take time to restore, if our server goes down we still have to get that working then perform the restore
B) Buy another dedicated server, which we can run everything on (albeit slowly!) and keep a 'live backup' on this server. This means we could switch to it should our main servers die for any reason with minimal downtime. Downsites would mean we have less support, would have to be careful with encryption of the data flowing from one server to another and we would have a less formal backup solution (eg harder to restore back to a point in time)
We are planning on offering Windows hosting soon, and are in the process of testing possible control panel options. Has anyone had experience with both of these? Which one did you find "better"?
We don't need a billing system, as we already have one - so the billing system within Helm would not be used.
I currently have a reseller account on a windows server powered by helm. The provider currently has a mail problem which has resulted in several of my emails going walk abouts.
What I want to know is, is it possible to redirect my mail and bypass it from the problem mail server to another email address such as my ISP's?
Can I use the mail forward option in helm, or does mail still go through the mail server?
Can I create a new mx record on the windows server to point mail to the ISP email address or will that still go through the mail server?
Or do I have to create a mx record with my domain registrar?
My domain is with godaddy and it setup with nameservers.
When a colo vendor can consider themselves as a managed colocation provider? What make them different than *normal* colo service?
If you need a managed colo, why not go with managed server? With managed server, your vendor will take care about the server health, including software and hardware too
(I am mentioning to fully managed server vendors like Rackspace, don't tell me cheap managed servers)
We had many backups stored on our Plesk 12 server about 51 GB in total.
After reducing the backups back to 10 GB by removing old backups through the Backup Manager.
The issue is that Health Monitor still reported that there was low diskspace displayed by color yellow. And it look Health Monitor over 16 minutes to change the alarm level from Yellow to Green
However the statistics at the specific subscription still present the Backup usage of 51 GB's whilest they are no longer there.
What can i do about this in order to speed up the synchronization?
I'm currently running a small hosting business. We only have Linux servers but now some clients are requesting ASP and dot net support.
I don't have any experience with windows servers, that's why i need a managed one ( actually i have been running linux on my desktop + servers for more than 8 years, so i don't use windows for a long time ).
I probaly will have a dedicated one soon, but first i need to "feel it" running a VPS.
i want buy a vps i have these solutions : Solution one)Plesk as control panel - fully managed Solution two)Directadmin as Control panel - Unmanaged actually i know how manage a vps because i manage my servers around 3-4 yr but for some reason i do not have enough time maybe just do server setup and initial setup at first, so what is your idea which one do you offer? both data center are good and have good uptime ( i test them) but actually i pleased with first data center (plesk and fully managed)because with 4 yr i do not have any downtime but in second i have 3 times downtime in 3 yr,
when i click "Email Accounts" section in Helm see "Failed to get Email Accounts",also cant add any new Email Account, Helm Log:
Cannot create ActiveX component. at Microsoft.VisualBasic.Interaction.CreateObject(String ProgId, String ServerName) at MailEnable.Administration.Mailbox.GetAutoResponderStatus() at WHA.Helm.Providers.MailEnableProvider.MailEnableEngine.GetAccount(String name) at WHA.Helm.Providers.MailEnableProvider.MailEnableEngine.GetAccountList() at MailEnableProvider.ListEmailAccounts(ProviderData CommandData) ......
In Helm, how do I establish a temporary URL for a client to publish with FrontPage before flipping their DNS from their old host to the new one? I'm new to Helm, but I don't see the controls. My reseller support is DOA for the past 6 hours.
I am investigating options with respect to a VPS. I am looking for a provider that is extremely reliable, uses Windows 2003, HELM and offers MS SQL databases as well.
I just found there are vps with Plesk and Virtuozzo. Anybody know vps with helm or dotnetpanel support. i am a newbie and i don't know if the technology is possible.
I'm running a backup of a subscription and I checked "Create a multivolume backup" and set the "volume size" to 1024. Once the backup is complete the backup still shows as 1 volume, not broken up into 1 GB pieces.
Since upgrading to v12* I have had issues backing up to my FTP repo, the errors are limited but how to come over it?I have searched and checked all common issues, space on drive, space on destination etc.