Santrex Dedicated Servers Review
Oct 22, 2009I read a lot of bad reviews about that companys, but all of that reviews are of shared hosting and vps. I want see a review of someone who buy a dedicated server from they.
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Santrex.net Review
Aug 1, 2009Summary: 3 weeks, 2 Santrex VPS located in different countries, 63h of downtime, lots of short and extended outages (12h, 17h, 24h), lots of packet loss, slow network.
Uptime (Munich monitoring server):
FR VPS
Uptime 92.5235% [22 d 22 h]
Downtime 7.4765% [44 h 29 m 7 s]
Uptime coverage since 07.07.2009 17:29:36 [24 d 19 h ago]
NL VPS
Uptime 96.6310% [21 d 19 h]
Downtime 3.3690% [18 h 15 m 24 s]
Uptime coverage since 09.07.2009 22:37:55 [22 d 13 h ago]
Details: Please see the attached images.
Conclusion: If you want a reliable VPS look elsewhere.
Review: Santrex ...
Aug 30, 2009I paid upfront for a month of service. They didn't create my account because they didn't have the service I ordered, but they did have a variation on the service, and wanted to know if still I wanted it. I didn't accept the service and requested a refund instead, but their "Tier 3" support said that unfortunately they had a 0 refund policy and pointed me to their TOS and stated "that I should have read it and contacted their Pre-Sales to clear up exactly what service they had before paying upfront".
I never got anything out of them, no account or server or username details, and they insisted on keeping my money! After numerous emails and escalations they finally agreed to "give me a credit" but I refused. I filed a Paypal dispute and I of course won. What a bunch of scammers.
Santrex Dedicated Hosting Quality
Jan 2, 2009I have been using Santrex shared hosting for some time due to their low prices - below 3$ per month. And it has been quite good quality/price ratio. But now it's time to upgrade, so my question is - has anyone got experience with their dedicated servers and support?
View 4 Replies View RelatedSantrex Review :: Staff Slow At Understanding
Oct 10, 2009A month back i signed up for reseller hosting with santrex, earlier I've had a VPS since a couple of months which i regularly pay for.
The reseller account was however not according to my expectations as i did not get required amount of support as i should have got.
I did not wish to continue with the Reseller account so i simply did not bother to pay the due RESELLER invoice, however i paid the VPS invoice, BUT my VPS account got banned and the reseller went on being active.
What sort of stupidness would you guys call this? Carelessness or slow at understanding? This kind of services can never be expected from a well known host.
I've liked their services, but i must say after this i am really disappointed.
Here's a screen to show things better :
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Santrex - 3 Days Of Downtime (a 2 Week Review)
Nov 2, 2009I've read bad reviews on Santrex, guess I'm just one more in their glut of unhappy customers. I ordered a NL vps 2 weeks ago after being convinced by a friend who has been with them for two months. I was a bit wary, but it was only $10 so I thought what the hell.
Right off the bat when my vps was set up and while I was insalling kluxo, there was some brief downtime. Wasn't that bad, but pretty bad timing for a first impression. Hosting was fine for the next week really, not much downtime, until last week that is.
All NL VPSes were down for more than 72 hours. I didn't pester their support, and it would have been pointless since their support was clueless about the issue. Their reply was that they didn't know how long the downtime would last. Granted it was problem with the datacenter, but thats not what I thought was the worst part.
Normally I'd think that when a host screws up and gives unacceptable uptime, they should at least offer some discount for the next month, if not give it for free. Granted thats not in their TOS, but they shouldn't be surprised at all of these bad reviews and customers leaving from the terrible service. I mean santrex didn't even apologize for this, now I'm not sure if the terrible downtime or the lack of caring by the company is worse.
My VPS hosting ends on the 17th, not gonna do much with it until then most likely, I doubt that santrex expects someone like me to pay them again for the service I got. The fact that these guys have 7k clients amazes me with the fact that these clients stay, and that these guys act as if they have 7 clients.
In closing, you can clearly see this is not a host to bother with, the cheapest vps hosting for sure but even a cheaper level of quality. All Santrex has really provided me is to test out webmin briefly, and it's changed my opinion about the control panel, but really thats it. Hope this review saves anyone from my experience. I may not have had an active site, but anyone hosting a business on one of their NL servers must have gotten big losses from this.
My Review Of Apthost Dedicated Servers
Jun 17, 2008I figured id share in my experiences as a host and a client. For the last several months we have had a dedicated server with apthost as well as a VPS, I must say even as a host myself they are very good on their word and what they say they will do. I am not one to post about any host they are in the top of my list as far as Customer Service, Performance, Price as well..
Now i have heard good an bad about them but you know what only my experience can tell me what is tru and what my experience tells me about them is they got there stuff together.
And just like they said FFmpeg came on the dedicated box all setup with cPanel and ready to go eve Red5 as well.
Review: Corenetworks.net -- Super Cheap Dedicated Servers
Apr 26, 2008I thought I would write a quick review of Corenetworks.net!
I've had a server at Core networks for about a year now, and have worked with support as well as billing.
Support
Lets start off with the most important thing, support. I am not one to need hand-holding from support, but every once and a while I need things like IP-KVM access, hardware upgrades, hardware replacements, etc. I've put in four requests for IP-KVM access via their ticketing system since I started hosting there, and each request was fulfilled within 30 minutes. I have to admit that 30 minutes is impressive for a dedicated hosting company. It must be remembered that they are unmanaged hosting, and managed hosting services cost extra. I find this scenario fits most technical people well because more resources are put into *real* requests such as hardware, kvm, etc instead of resources being used for hand-holding (i lost my root password, my apache process is not starting, etc)
Hardware
The price compared to the hardware you get is exceptional. A lot of hosting company's out there will push overused hardware on you. (some larger companies reuse hard drives over and over, check the smart drive lifetime with smartctl) The hard drive I was provided had a usage time of 3 months. That is VERY good compared to the average active drive life time at other hosting providers of 2-4 years. The hardware has been reliable and fault free (i have 2 machines now with no problems)
Uptime
This is the greatest part, every other budge dedicated hosting provider i've been with has had horrible power (sometimes reboots every few days, and the occasional downtime of a few hours) I have not had a single power outage or reboot since I first started at core networks! One of my severs has an uptime of 355 Days.
Network
The network is not blazing fast... with the package I got. I decided on the metered 3Mb connection (no extra cost) There is also an unmetered connection with a bandwidth limit, if anyone can chime in on this it would be great . I do know that I have always had a 3Mb full pipe on this plan (up and down) which is more then enough for my hosting purposes.
Features
Core networks has all of the features of the big-boys: Remote power management, bandwidth mrtg graphs, network status page, Free IP-KVM, etc.
Cost
The company does utilize it's cheaper servers as a bargaining tool for sales. It seems they unleash their $24/mo servers for a week or two to drive sales and then mark them as sold out. Currently I have the $49/mo servers (with a bit extra oomph) and I am ecstatic with the price. If you can catch the $24/mo servers, get them when you see'em!
Overall
Overall I would recommend corenetworks.net to anyone who is seeking a quality server for personal use or small business use. I am not sure how the service would meet enterprise level businesses, but they do have more expensive plans and I see no reason those would suck.
"Offical, im a reviewr score": 9 out of 10'
Time For A Dedicated? And Opinions On Future Hosting Dedicated Servers?
Mar 26, 2009Some information about my forum:
I run a VBulletin forum with - 575,614 post, 14,369 members and 2.9 million page views per month. On average there are 300 - 400 people on the site.
The server right now is a Linux CentOS VPS with 1.1 gigs of memory. The hosting provider keeps telling me that I need a dedicated server.
Question # 1 - In your opinion - do you think its time for a dedicated server?
The server I am looking at has these stats:
E8300
2 GB RAM
250GB HD
cPanel
Management
The price I was given is pretty good. So the offer is going to be hard to pass up.
Question # 2 - Has anyone here used Future Hosting for their dedicated server solution?
Renting Colocated Servers As Dedicated Servers
Oct 11, 2009I am just colocating servers and managing them myself, and renting services off of them. In the future I would like to start offering dedicated servers as well. I am wondering if many companies do this, or if its more of a general practice to just setup as a reseller? The worst part that comes to mind is thinking of how to do billing for the bandwidth per month. With my setup I would only be offering flat bandwidth packages (like 2TB a month) but even so, I cant think of anyway to automate it so WHMCS knows if they went over, if so, how much, etc.
View 6 Replies View RelatedI've Been Santrex'd
Oct 8, 2009I've had a VPS with Santrex since earlier this year, and for the most part I was satisfied with the service.
As of the end of last month I no longer had a use for the server. I emailed their support, requesting termination of the account, and in doing so, I told them the reason. At this point I had nothing bad to say about Santrex.
2 days later, a paypal subscription I thought I deactivated apparently was still active, and a few days before the bill was due, $29 was leeched from my bank account.
I figure that since I no longer had a a service with them, that it was justifiable to ask for the money back, as I was not even their customer anymore. Simultaneously I requested a refund and a paypal dispute.
This was the first email I got back from support:
Hello,
As far as I can see, you disputed and your dispute was unsuccessful since you have falsely claimed it to be unauthorized.
I'm afraid we can't do anything further since you broke our terms of use.
Thank you.
K Cook
Executive board
Santrex Internet Services
So it's against the terms of use to file an unauthorized claim dispute? That puts the company in a position that if it is corrupt, like I think it might be, they can hide behind TOS violations to justify their actions.
I sent them another email, pointing out that I'm an IT business, that I do have a foreseen need for servers in the future, and that I'd love to continue doing business with Santrex as I enjoyed their services and pricing. This is the response I got:
Hello,
Dear user since we Santrex Internet Services DO NOT practice any refund policies in place as stated clearly at *URL REMOVED BECAUSE I HAVE LESS THAN 5 POSTS HERE(but it's their terms of service link)*
5. Refund and Disputes: All payments to santrex.net are non-refundable. This includes any one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in santrex.net's sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay santrex.net an "Administrative Fee" of not less than USD 50 and not more than USD 250.
7. Account Cancellation: Requests for cancelling accounts may be made in writing with at least 7 days notice but not more than 60 days prior written notice and sent to billing@santrex.net
Since you the user have agreed on that Terms of use and signed up to it then you are bind to obey those rules same as we do.
Please feel free to contact us for further questions and help.
Regards,
A. Cook
Billing representative
Santrex Internet Services
Ok so they are now hiding behind their ToS? Lame but understandable. My response to that was asking for service for the money I paid, anything really. I had been interested in a seedbox from them for a while now, and the entry level seedbox costs.... $29 a month. The exact amount that I paid inadvertently.
To add insult to injury, I cannot even access my billing account on their system, to SEE the $29 sitting in my account there, much less place an order for a service that I really wouldn't mind having.
Let's be honest here, while they may refuse to give me a refund for my $29 (it's honestly not THAT much money), at the very least, they could give me service for what I've paid. Then of course, they'd look like honest businessmen, and I think that thought makes them cringe...
Hey, I'm a business myself, I provide IT related services to companies and individuals. I exited the hosting business earlier this year because I couldn't turn a profit from it. Maybe I'm an idiot? Then again, given the nature of the biz and the current economy, hosting is a particularly tough industry these days, and if you're doing well, hats off to you! Back on topic, as a business I am well aware of the value of providing service to your customers, when they pay. If I try to apply Santrex logic to my business, and run off with someones money and not provide a service, that's FRAUD.
And for a little more tidbit of info, look at their history page.
At the very bottom it says "And with Santrex we can guarantee you that you will always get more than what you pay for."
Santrex.net
Oct 10, 2009I come here with my review on Santrex.net, before I thought of creating this thread i've read some reviews that were already against Santrex, and I come to share my bad experience with them.
Alright, It all started off in August when I purchased one of their UK VPS', for five days I received an uninterrupted and overall good service, but after them five days thats when problems started to occur, litterally every day I was experiencing downtime, therefore I created tickets concerning the downtimes, out of the 11 tickets i've made 6 of them gave me the answer that there were "troublemakers" on the UK node and therefore caused the node to crash but after experiencing 1 months worth of downtime i've started to get annoyed and made a complaint, and the reply that I received was that the UK node wasn't experiencing downtime because of the "troublemakers" but instead hardware problems and it would be fixed soon.
So I waited for the node to be fixed and a few days after they replied saying its now fixed, but what happens after? In a short amount of time, around 20 hours to be exact the same thing started to happen again with the downtimes and this carried on happening for the next couple of days until I completly ditched the VPS and made a complaint that I wanted to be moved to another node.
So we agree'd on moving to their France node and all my files from the UK node to be transferred, I myself also made a backup just incase there were any problems even though I knew that if there was a problem I wouldn't be able to upload the backup due to a large file size and I was right, there were problems them transferring my files, and apparently they lost the backup and them blamed me because they asked me to make a backup which I did and even though I told them I would not be able to upload the backup due to the size of the backup.
So we started to argue about the backup and got fed up and requested a refund as I was left with a useless VPS and most likely bad service still as I heard that other members on this forum experienced problems on their France node too.
They directed me to their TOS where it says that they don't give out refunds so I was left nothing, and had to put up with this K Kook guys sarcastic replies to my tickets for 3 months.
And then they terminated my account for using minor abuse to him which I don't care about as the VPS at the end of the day was useless to be afterall.
To conclude, with many of my experiences with web services this has got to be the worst one yet as many others can back me up too.
P.S: Although this is my first post, I roughly joined here the same time I purchased the VPS on Santrex, and hopefully will bring some more reviews on some other webhosts.
VPSByte VS Santrex VS ConnectSwitch
Feb 25, 2009I'm about to change my VPS, these three look very interesting to me which one do you think I should go for?
VPSByte Santrex ConnectSwitch
Cost - $39.95/mo - $79/mo - $61/mo
Guaranteed RAM- 1GB - 3GB - 2GB
Burstable RAM - 2GB - 6GB - 4GB
Storage - 50GB - 100GB- 17GB
Has Anyone Ever Used SANTREX Internet Services
Apr 11, 2008I registered for one of their services and paid in full but I have yet to receive anything from them. Is this normal? When I used 1and1 everything was setup immediately.
View 2 Replies View RelatedShared Hosting Or Dedicated Hosting Why Some Webmasters Prefer Dedicated Servers
Apr 7, 2009I use shared web hosting service to get my website online. I'm wondering how many people use dedicated servers or virtual private servers instead and pay from $20 to several hundreds of dollars? Will I face any big problem with shared web hosting package which makes me choose dedicated servers?
View 14 Replies View RelatedDedicated Servers Or 2 VPS
Sep 29, 2009Currently, I am using 1 VPS, and pay $30/mo.
Now, I want more resource. Should I buy another VPS ($30/mo)? Or buy a dedicated server(<=$60/mo)?
I understand that the 3rd choice is 1 upgraded VPS($60/mo). But I do NOT think it's better than 2 small VPS($30/mo).
which one is better? For now, I do NOT want to pay more than $60/mo.
Those Sub-$30 Dedicated Servers
Mar 31, 2008My lease with LayeredTech is about to renew, so I am looking for better deals, and I found several $23 $24 $30 dedicated offers here. How are those servers/network/dc comparing to layeredtech?
I have not been looking for 2 years, because I was in other business. Badly needing a update on server industry now.
I thought utility bills are up, inflation is high, so it is a shock to see the price of dedicated servers are falling.
~$70 Dedicated Servers In US/CA That Allow IRC
Feb 15, 2008Does anyone know of a dedicated servers in USA/Canada that allow IRCd, and the price is UNDER $70/mo.
A server that has atleast 1GHz of processing power is good, such as a (Dual) P3 or a Celeron, or anything better.
It needs atleast 512MB of ram, and atleast 10GB IDE/SCSI (SCSI preferred, not needed) HDD.
And with atleast 1TB+ bandwidth.
Netdirekt has a $50 server which is what I need, though its in Germany, I prefer a USA/Canada server.
Servers (VPS Or Dedicated)
May 19, 2008Currently I run my forum with a host that is having too much downtime for my liking. I run a new forum on vBulletin with 210 + members with 1-5 new members. My main requirements are PHP5, MySQL5 and OpenSSL. What would your suggestions be for a host / server specification? Unfortunately as I am not using any advertising so my monthly budget is rather low ($50). We currently have a dedicated server with a 2.4ghz processor and 512mb ram but I would be more than happy to move to a vps if it would be more reliable.
View 8 Replies View RelatedMidphase For Dedicated Servers?
Mar 26, 2008Intel Quad-Core Xeon 2.50GHz
2x250gb
2gb
100mbit
10TB bandwidth
$280
That price is pretty competitive, especially for 10tb dedicated bandwidth.
I was wondering if anyone has any servers with them? What's it been like?
Would be interesting to know since their main business line is just shared hosting.
How Are VPSBYTE Dedicated Servers?
Jun 15, 2008I am thinking of getting their dedicated server as there prices are good
https://my.vpsbyte.com/order.php?step=2
any news of how good their servers and company is?
Looking For UK Dedicated Servers - Adult, IRC Etc OK
Jan 15, 2009I'm looking for a UK based server that allows the following:
-Legal Adult Content
-IRC until it becomes an issue
-Download Sites
-Legal Bit Torrent
Need somewhere that has servers with over 4gb of ram (that should be everywhere these days, but you never know). Need CentOS 64bit offered. Anywhere in the UK is fine. 100mb port. At least 1500gb of bandwith. Fairly cheap bandwidth.
I know thats a pretty loose description i know, but does anyone have any suggestions?
Mirroring And Dedicated Servers
Apr 3, 2006We’ve been asked to offer a technical proposal for a new established TV station, and the IT manager of the station has a long list of requirements, we covered it all, only one issues lift as we never done it before:
They want about 20-100 GB server for hosting and they want to have a mirror server, incase the 1st server was down, so it would redirect the visitors to the mirror server, I'm thinking of getting them a dedicated or semi-dedicated server, but how do you do the mirror issue.
Some one said to get two dedicated servers, but::
1. How we make it that when one is down, it automatically directed to the other, I believe there is software’s for that, so were do we install this software: the original server or the mirror server.
2. Should they be from two different companies and to different countries?
3. The web site will be with CMS and DB, how do you make sure that the mirror server have all the new data that was updated in the 1st server’s DB, do they have like shared DB or something, and how..
Any other information, links, or suggested hosting sites for reliable dedicated server (with big bandwidth) would be greatly appreciated.. thanx
P.S. We use PHP/ MySql technology.
What Is The Best Antivirus For Dedicated Servers
Jul 7, 2008as in the title i want to know the best antivirus for dedicated servers
......................
does clam antivirus work well ?
.........................
what should i do to clean all the viruses and trojans on the server?
...............
Dedicated Server Or Servers
Apr 28, 2009I am starting photo sharing site.For this i am searching for good Windows dedicated server provider.My budget $400-500 with server management & firewall.I am confused in take 2 servers (1 DB & 1 Web) or 1 server.I am thinking if i take 2 server it must be $500+ for good processor.
I have 2 choices :-
1) Take 2 server
2) Take 1 server with separate Hdd for Web & DB server with raid(I have i doubt here can i take 2 separate size Hdd for raid 2 x 500GB for photos storing 2 x 73GB 15k for DB with raid 1)
Dedicated Servers Feedback
Oct 2, 2009In these past many years I have used 7 major data centers which provide collocation and dedicated servers.
Out of these 7 provides, what would make a client impressed?
One is off course the level of reliability, the network must be up without anyone bothering it.
Second is the level of security, when someone is bothering it, their team must be extremely responsive to provide help to restore service back to normal, it doesn't matter if there is an additional fee for it, availability is crucial.
Third would be the response time, which is critical, because this gets personal. When a client needs an "urgent" help, if the provider successfully responded the urgency in a timely manner, it will build an great sense of trust.
It's like you as the provider is storing up "trust funds" into your clients. If you keep doing this, when something bad happens, you will have enough trust funds deposited into your client's faith, so they will eventually understand the situation.
From these many years of using many major provider, I can only experience an amazing level of service from one single provider, which are always dependable and are able to respond to my inquiries within minutes, not hours.
A client expect a reply in minutes when they are leasing a dedicated server or even collocating their servers with a provider.
So far, only one seems to be able to provide such an excellent service.
This is not a rating about a particular provider, but I would like to give an input to dedicated server providers on what's important when it comes to building a good client relationship.
Willing to do an extra mile help would definitely a big plus which I also experience with the same provider.
Lastly, I would like to leave my total satisfaction review for the one provider which surpasses my expectation being their client. The one and only provider which I personally experienced an outstanding level of service is ThePlanet.
With their pricing, the level of service I received as a client is outstanding.
Should I Go With Semi Dedicated Servers
Feb 15, 2009I am currently using hostmonster.com and I've noticed that my service is starting to go downhill. The site is taking longer to load and I've read that in some cases they will terminate your account without notifications.
I am a photographer and my website will be growing in the future. I am looking for a site that I can host my high res images and maybe video streaming for my wedding events. Should I go with a semi-dedicated server?
What are some cheap reputable semi-dedicated hosting companies?
Swedish Dedicated Servers
Mar 15, 2008Does anyone know any company's that offer dedicated hosting in Sweden?
I have seen (www)prq.se and have emailed them but i'm still waiting for a reply.
2 Ip Addresses On Dedicated Servers
Apr 17, 20082 ips are given when I will book a dedicated server, right? Out of the 2 ips given to me, one would point to the server. So, what is the second one for and when does it get used?
View 2 Replies View RelatedWhat Is The Best Model For Dedicated Servers
Mar 28, 2008I have 2 dedicated servers to host several websites at this moment. Each server hosts several website, include both files and database (Apache, PHP, Mysql). And I think that this is not a good model.
I intend to re-organize my servers to have one server for web applications (Apache and PHP) and one server for databases (Mysql). In this case, the servers could be better optimized.
What OS should be used for each server?
Vancouver BC Dedicated Servers?
Apr 29, 2008Just wondering if its possible to get a dedicated server in Vancouver for around $200/250.
Dual Core+
2+ Gigs of RAM
250+ Gig HD X2 (Software Raid)
1TB data transfer
If not how about co-location around that price?