Plesk 12.x / Linux :: Upgraded And Now PSA Service Will No Longer Start
Jun 19, 2014
I upgraded today from 11 to 12, however since the upgrade I am now unable to start the PSA Service, it comes up with the below error.
Starting psa... Starting sw-engine-fpm: Thu Jun 19 13:22:29 2014 (7885): Fatal Error Unable to allocate shared memory segment of 104857600 bytes: mmap: Cannot allocate memory (12)
I have checked resources and everything should be fine, I cant see a reason why it cant allocate the memory, as there is plenty free for it to take from.
I have tried a Bootstrapper repair for 12 however this has not found any issues other than its not able to stop the PSA Service (As its not running)
Everything else is up and running its just the Parallels backend which im guessing is what the PSA Service is!
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Mar 7, 2015
I switched off the mail service for one of my domains in that sites control panel a few days ago because there were some malicious files on my server sending out spam. I stopped the service until I cleared all the files that weren't meant to be there and then tried to restart the mail service again but it won't start.
I get this message 'Information: Mail service settings were successfully changed for the selected domains.' but the service stays off. I had the same problem on another site on the same server and carried out the same process but the mail service for that website started fine.
I installed Cloudflare for Plesk during this time and thought that might be causing an issue but after disabling this I still can't start the mail service for the domain.
Is there a section of the main (super admin) control panel that manages the mail services for each domain I am unaware of?
Plesk 12.0.18 on Debian
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Apr 28, 2015
Plask Management inferace error is:
ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] Connection refused (Abstract.php:144)
First, the datacenter lost power so the server shut off. I assume there is some DB corruption and why the SQL Service won't start.
Code:
failed
Trying to start service mariadb... Job for mariadb.service failed. See 'systemctl status mariadb.service' and 'journalctl -xn' for details.
WARNING!
Some problems are found during start(see log file: /var/log/plesk/psa_service.log)
Continue...
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
Unable to connect to Plesk Database: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
I ran the systemctl status mariadb.service command and this is below.
Code:
Loaded: loaded (/usr/lib/systemd/system/mariadb.service; enabled)
Active: failed (Result: exit-code) since Wed 2015-04-29 05:57:21 CEST; 5min ago
Process: 21210 ExecStartPost=/usr/libexec/mariadb-wait-ready $MAINPID (code=exited, status=1/FAILURE)
Process: 21208 ExecStart=/usr/bin/mysqld_safe --basedir=/usr (code=exited, status=0/SUCCESS)
[Code] ....
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Aug 20, 2014
Code:
Fehler: f2bmng failed: Job for fail2ban.service failed. See 'systemctl status fail2ban.service' and 'journalctl -xn' for details.
ERROR:f2bmng:Failed to start fail2ban service
-- Unit fail2ban.service has failed.
--
-- The result is failed.
Aug 20 14:22:13 noreply.flusiserver.de systemd[1]: Unit fail2ban.service entered failed state.
Aug 20 14:22:14 noreply.flusiserver.de agetty[14140]: /dev/hvc0: No such file or directoryClick to expand...
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Apr 11, 2015
I updated two days ago the Plesk panel from the Panel itself and it was succesfully but at webmail URL which it appeared one error about default.inc something but after I did refresh some times it disappeared now it doesn't show anything. I tried removing and reinstalling roundcube but still doesn't work..
Here are my logs from /var/log/plesk-roundcube/errors
[09-Apr-2015 14:50:36 UTC] PHP Warning: finfo_file(/usr/share/psa-roundcube/installer/images/roundcube_logo.png): failed to open stream: No such file or directory in /usr/share/psa-roundcube/program/lib/Roundcube/rcube_mime.php on line$n line 754
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Sep 21, 2014
I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted.
I followed the steps in article 119500 [URL] ..... I was able to run the steps manually but cron does not seem to able to run them automatically.
The PHP sessions folder permissions seem correct:
drwx-wx-wt 2 root root 548864 Sep 21 12:12 session
The "/etc/php.ini" file seems reasonable and the session file path seems correct:
session.save_path = "/var/lib/php/session"
But the session files never get deleted automatically. The session folder fills up quickly and I have been deleting session files manually while trying to resolve the problem. How can I verify that the default Plesk cron jobs are set up and running properly?
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Jun 25, 2008
I used to recommend Hostway.com to other companies, as they host our eCommerce site as a shared hosting site and their uptime and customer service were very good.
But, NEVER AGAIN. Today, they have been down ALL DAY since around 10:30 am (they would not give me the exact time) and so has our business site! I called twice and the wait time the first time for a tech support person was over 1 hour! IN-FRIGGING-CREDIBLE! The 2nd call a few hours later was at least a 45 minute wait.
The answer I got was that they had a hard drive crash and my site is unlucky enough to live on that drive. Understandable, but their explanation that it takes ALL DAY to restore a hard drive from tape is incredible (or havent they heard of RAID systems??). In any case, our site came back up for a few minutes and is back down again. Downtime since 10:30 or so is approaching 6 hours now!
So, I will no longer recommend HOSTWAY to anyone for any reason. The incredible wait times on the phone line are ridiculous and we have lost $$$ today due to this outage and associated loses from adwords, too.
Finally, it seems that Hostway's other problem is that they are trying to offer too many other kinds of services besides just hosting (which they used to be good at), and now they suck at their core basic service. That's my two cents.
Any recommendations for a replacement hosting service that is reliable and well known?
I think I pay about $50/3 months for Hostway.
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Jun 2, 2014
I run a server with Plesk 11.0.9 and want to add Tomcat support. I installed the "Tomcat Java Servlets support", but can't start the service in the "Services management" tool. It does not show any button. How do I do the next step to run tomcat in plesk?
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Jul 12, 2015
Our partition become full and drop the vps, after that we are unable to start postifx, actually postfix start but master not.
So if I run :
/etc/init.d/postfix restart
Shutting down postfix: [FAILED]
Starting postfix: [ OK ]
/etc/init.d/postfix status
master is stopped
I already try to reconfigure all
/usr/local/psa/admin/bin/mailmng-service --start-service --mail-component=all
Into ToolsSettings i change between qmail and come back again to postfix (reinstalling)...
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May 23, 2015
I noticed that my spamassassin wasn't running on my server. so I restarted the service from the plesk panel but got the following message:
Error: Unable to make action: Unable to manage service by spammng: spamassassin: unrecognized service
ERROR:spammng:Unable to start SpamAssassin service
('--start', 'spamassassin')
So I SSH'ed into my machine and saw that spamassassin wasn't running.
The I reinstalled spamassassin from the "add and remove product components", but that didn't change anything. Still the same error.
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Jun 22, 2015
It seems the servers dns will not resolve and has crashed. When starting the "Named" service, here is the error:
Error in named configuration:
zone 0.0.127.IN-ADDR.ARPA/IN: loaded serial 20010622
zone 215.170.107.in-addr.arpa/IN: loaded serial 1433121512
zone lanewgirl.com/IN: NS 'ns.mydomain.com' has no address records (A or AAAA)
zone mydomain.com/IN: not loaded due to errors.
_default/mydomain.com/IN: bad zone
zone mydomain2.com/IN: NS 'ns.mydomain2.com' has no address records (A or AAAA)
zone mydomain2.com/IN: not loaded due to errors.
_default/mydomain2.com/IN: bad zone
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Aug 22, 2014
So Everything was going great! Until I needed to reboot, and then after that only Plesk panel worked not my IP or any domains setup with it.
BUT when I restart Nginx it all starts working again! (Had to /usr/local/psa/admin/bin/httpdmng --reconfigure-all to get the domains to go to the right directory though)
But now everytime I reboot the server Nginx has to be restarted
Is this Normal?
I`m running Plesk 12 fresh clean install yesterday
CentOS 7 64Bit
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Sep 24, 2014
I just upgraded from Plesk 11.x to 12.0.18 and was eager to try the new sieve functions. I used the normal Plesk Updates/Upgrades tool to change the imap server from Courier to Dovecot. However, Dovecot will not start. It gives an error about /etc/dovecot/private/ssl-cert-and-key.pem missing.
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Mar 10, 2015
I use centos 7 , atomic repo, plesk 12 12.0.18 Update #37 php fpm not work.
[root@vmi36735 ~]# systemctl status php-fpm.service
php-fpm.service - The PHP FastCGI Process Manager
Loaded: loaded (/usr/lib/systemd/system/php-fpm.service; enabled)
Active: failed (Result: resources)
[Code] ....
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Aug 27, 2012
SETUP:
CentOS 6.3, 64 bit.
Plesk 11.09, Update #10.
I enabled Watchdog in Plesk.
It works fine.
However, it doesn't start up by itself after a server reboot.
I can start it manually with the following command:
/usr/local/psa/admin/bin/modules/watchdog/wd --start (which I have done by adding it to /etc/rc.local)
Shouldn't Plesk do this automatically?
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Sep 5, 2014
I'am unable to:
Plesk Control panel -> Tools and Settings -> Updates and Upgrade
Get:
Error: Unable to start Parallels Products Installer. The following error has occurred: Execution failed. Command: autoinstaller Arguments: Array ( [0] => --service-mode [1] => --enable-xml-output [2] => --ssl-cert [3] => /usr/local/psa/admin/conf/httpsd.pem [4] => --branch [5] => release,stable ) Details: file does not exist or is not executable: /usr/local/psa/admin/bin/autoinstallerClick to expand...
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Jan 13, 2015
sw-engine fails to start with the following message:
system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian
/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory
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Aug 15, 2007
I just setup an instance of Apache on Windows with SSL and it starts by running "httpd.exe", but I can't get it to start as a service. It was running fine before adding the SSL certificate/key pair.
This is the error, I get as a Service:
Quote:
[Wed Aug 15 11:22:09 2007] [info] mod_unique_id: using ip addr 10.254.1.135
[Wed Aug 15 11:22:10 2007] [info] Init: Seeding PRNG with 144 bytes of entropy
[Wed Aug 15 11:22:10 2007] [info] Loading certificate & private key of SSL-aware server
[Wed Aug 15 11:22:10 2007] [error] (OS 5)Access is denied. : Init: Can't open server certificate file C:/Apache2/conf/ssl/NBCDDSARP10.dev.npe.tic.cert
This is what happens when I run it via "httpd.exe"
Quote:
[Wed Aug 15 11:27:08 2007] [info] Init: Seeding PRNG with 144 bytes of entropy
[Wed Aug 15 11:27:08 2007] [info] Loading certificate & private key of SSL-aware server
[Wed Aug 15 11:27:08 2007] [info] Init: Generating temporary RSA private keys (512/1024 bits)
[Wed Aug 15 11:27:08 2007] [info] Init: Generating temporary DH parameters (512/1024 bits)
[Wed Aug 15 11:27:08 2007] [info] Init: Initializing (virtual) servers for SSL
[Wed Aug 15 11:27:08 2007] [info] Configuring server for SSL protocol
[Wed Aug 15 11:27:08 2007] [info] Server: Apache/2.2.4, Interface: mod_ssl/2.2.4, Library: OpenSSL/0.9.8e
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May 29, 2015
For some reason my nginx doenst start and I get the following error:
Error: Unable to start service: Unable to manage service by nginxmng: [2015-05-30 01:03:20] ERR [util_exec] proc_close() failed
enabling nginx proxy failed: getsebool: SELinux is disabled
255 Service /etc/init.d/nginx failed to start
getsebool: SELinux is disabled
Nginx proxy changes had been reverted.
('--enable', 'nginx')
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Aug 11, 2014
on a fresh installation of Ubuntu (at first 14.04 but on 12.04 the same problem occurs) I installed Plesk via the autoinstaller. It seems to be all fine except I cannot open Plesk in the browser.
The web browser shows "502 Bad Gateway", a look into the error_log at "/var/log/plesk/sw-cp-server" shows the following error:
Code:
2014/08/11 09:37:22 [crit] 4988#0: *4 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: xxx.xxx.xxx.xxx, server: , request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxx.xxx.xxx.xxx:8443"
So the problem seems to be the sw-engine service that cannot be started.
If I try to start it manually with `/etc/init.d/sw-engine start` it just fails:
Code:
* Starting Plesk engine pool manager sw-engine-fpm [fail]
Where to find any startup error log for sw-engine, where I could find any further information.
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Oct 31, 2008
Want to start my own RSYNC/FTP backup service... whats needed?
Besides the physical server and lots of GB's what software packages are needed, any tips on how to tie them together?
Do you create linux users, and then assign those users to an FTP account to a home folder?
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Jul 22, 2007
when i start named.conf i got error with all my site like that
zone localhost/IN: loaded serial 42
zone 0.0.127.in-addr.arpa/IN: loaded serial 1997022700
zone 0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.ip6.arpa/IN: loaded serial
/var/named/example.com.db:14: NS record '192.168.1.1' appears to be an address
/var/named/example.com.db:15: NS record '192.168.1.1' appears to be an address
zone host.example.com/IN: loading master file /var/named/host.example.com.db: file not found
_default/host.example.com/IN: file not found
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
zone example.com/IN: loaded serial 2007052100
zone example2.com/IN: loaded serial 2007042801
zone example3.com/IN: loaded serial 2007042801
[FAILED]
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Feb 19, 2013
I have been using Apache 2.2.23 VC9 ssl 0.98 on my windows 7 32 bit PC. I decided to remove the 2.2.23 release and install 2.4.3 VC9 version yesterday. After installation, I was able to run Apache by running httpd.exe from command line. I can also install Apache service using "httpd -k install" with no problem. However, when I tried to start Apache service using "httpd -k start", it didn't work for me. Starting Apache from apachemonitor also failed. I checked error.log and found the following output:
Starting the Apache2.4 service
[Mon Feb 18 19:00:33.498207 2013] [mpm_winnt:crit] [pid 7564:tid 376] (OS 1053)The service did not respond to the start or control request in a timely fashion. : AH00378: Apache2.4: Failed to start the service process.
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Mar 7, 2015
I have a issue when i try to start the DNS bing server over my vps with Centos 7 and plesk 12 its shows me this error
Error: Unable to make action: Unable to manage service by dnsmng: Empty error message from utility. ('--start', 'dns')
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Nov 22, 2013
I encountered a strange problem when installing apache 2.2 or 2.4 as a service and set the service to be automaticly started.On restart of windows, apache service crashes with an access violation.
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Jan 6, 2013
Installed Apache Server 2.4.3 (no PHP, etc.) and it was working beautifully for a week or so. Yesterday, I restarted my laptop (nothing changed... no updates that install automatically, etc.) and now Apache won't start. Here are some things I've found out on my quest on figuring out what's wrong:
1. Apache Error Log:
[Sat Jan 05 14:18:36.745977 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00455: Apache/2.4.3 (Win64) configured -- resuming normal operations
[Sat Jan 05 14:18:36.745977 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00456: Server built: Aug 18 2012 14:13:48
[Sat Jan 05 14:18:36.745977 2013] [core:notice] [pid 4116:tid 372] AH00094: Command line: 'C:Apache24inhttpd.exe -d C:/Apache24'
[Sat Jan 05 14:18:36.747979 2013] [mpm_winnt:notice] [pid 4116:tid 372] AH00418: Parent: Created child process 3436
[Sat Jan 05 14:18:37.335418 2013] [mpm_winnt:crit] [pid 4116:tid 372] AH00419: master_main: create child process failed. Exiting.
2. Nothing else is using port 80 (or 443, for that matter).
3. Apache will start and stay running if I run httpd.exe from the DOS prompt or double-click it from within Windows just fine.
4. Will not run when launched from within the Services or Apache Service Monitor app.
5. Windows Event Error displays the following error:
Faulting application name: httpd.exe, version: 2.4.3.0, time stamp: 0x502f863e
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2bcac
Exception code: 0xc0000417
Fault offset: 0x0000000000070468
Faulting process id: 0x13d8
Faulting application start time: 0x01cdeb8eefaec475
Faulting application path: C:Apache24inhttpd.exe
Faulting module path: C:WindowsSYSTEM32MSVCR100.dll
Report Id: 2deab70b-5782-11e2-be94-00247e17b5d9
Faulting package full name:
Faulting package-relative application ID:
6. I've tried fixing/reinstalling the C+ redistribution files about 3 times now, to no avail (thinking the error in the event file was caused by a bad/corrupt MSVCR100.DLL).
7. The exception code in the event error is:
0xc0000417 = STATUS_INVALID_CRUNTIME_PARAMETER =
An invalid parameter was passed to a C runtime function. (But again, reloading the files didn't solve anything).
8. I have tried removing Apache completely, reloading with default settings, etc. and still having the same issue.
9. Out of desperation, I even tried a registry cleaner (CCClean) and CHKDSK on the drive. Both of those didn't fix anything.
This is it... not sure what else to do/try. Again, everything was fine one moment, and it all stopped working after rebooting my system. I've wasted hours into this issue, and have come up empty handed. I'm beyond frustrated at the moment.
EDIT: The download I used for the server is located here: [URL]...
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