Plesk 12.x / Linux :: Outgoing Mail Limit - Report - Access Denied

Sep 27, 2014

On the dashboard (intro page) there is the option "Outgoing Mail Control" and there the link "See report". When clicking on "See report" I get a "Warning: Permission denied." error message when being logged in as the full administrator. Is this due to an error in an update or what is going on here?

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Plesk 12.x / Linux :: Reset Outgoing Mail Limits Report

Jul 27, 2014

How do you reset the outgoing mail limits report?I have been doing some testing and I don't want the report to show that some of my domains are over their limits.

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Plesk 12.x / Linux :: How To Limit Outgoing Mail From PHP Scripts

Mar 27, 2015

Where do I setup limits for email sent by PHP scripts?

They do not seem to be throttled by the plan's outgoing limits at all.

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Plesk 12.x / Linux :: Outgoing Mail Limit - How Is It Counted

Sep 29, 2014

How is the Number of outgoing Mails counted by mails or by recipients?

With a limit of 25 mails per hour is it possible to send 25 mails with 200 recipients each before they will be blocked or will one mail with more the 25 recipients exceed the limit?

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Plesk 12.x / Linux :: What Happens When Limit For Outgoing Mail Is Reached

Jul 16, 2014

In the documentation for Plesk 12 there is no information on what is happening if the limit for outgoing mail is reached.

If there is a limit of 50 mails per hour on a mail account and someone is trying to send 60 mails in one hour, what does happen with these 10 mails over limit?

1. Are there send 50 mails and the rest of 10 mails are deleted and will never be sent?
2. Or are these 10 mails sent later?
3. Can there be sent more mails in the next hour or is the mail account now blocked for sending mails?

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Plesk 12.x / Linux :: Outgoing Mail Control And Limit

Jul 15, 2014

I upgraded Plesk to 12.0.18 on centos5.8 just because of new feature, Outgoing Mail Limit. There was no problem until I had to increase one of my client's domain limit. I set its Mail Box, Domain & subscription limit to "unlimited", but user get limit exceeded warning again. I search this problem on internet, and the only related article was [URL] .... but I didn't got meaning of "server wide limits".

Where is this feature config file?

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Plesk 12.x / Linux :: Bounce Message - Limit For Outgoing Mail Exceeded

Oct 1, 2014

I just configured the limit for outgoing mail. It works well, but I have still some questions.

Normally the server sends bounce messages in HTML and in german. They look nice and what is much more important, the users who do not speak english are informed what is going on.

The message that is send, when the limit for outgoing mail is exceeded uses a different template. It is delivered in plain text and after explaining in german that the mail could not be send, it states the reason in english.

Is there any way to edit this bounce message, so that a translation could be added?

I had some users complaining that the server is not working, because they tried again and again to send a mail and kept the counter over the limit. For they did not understand what was causing it.

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Plesk 12.x / Linux :: Outgoing Mail Control Limit Does Not Work After Update

Jun 27, 2014

I have upgrade from 11.0 to 11.5 three days ago and yesterday then from 11.5 to 12 due to the need of the outgoing mail control limit feature... but that ist not working.

I have enabled the feature and set a limit for one emailadress to two mails per hour. i have sent definitely more then 3 test mails via this email address but nothing happens.. and when i look into the statistics screen - this email address has sent 0 mails in the last 12 hours - which is definitely wrong. Seems the piece in the middle which counts mails etc is not working... how does the outgoing control limit works? is there some special configuration needed after an upgrade etc?

Good work on Version 12!

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Plesk 12.x / Linux :: Outgoing Mail Control Limit Email Message Incorrect

Jun 17, 2014

The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.

The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?

It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings

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Plesk 11.x / Windows :: How To Limit Outgoing Mail Hourly Or Daily

Mar 26, 2013

How can I limit outgoing mail hourly or daily (per mail account) on Plesk 11 Windows? I know I can do that with MailEnable Enterprise version, but I want to know if there any other way to do that.

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Plesk 12.x / Linux :: Triggering Outgoing Emails Limit

Oct 21, 2014

I have a plesk 12 panel with outgoing email limit configured to 10 messages by hour.

I have a redirect account (An account named for example A, without mailbox, doing forward to another two internal accounts B and C). I doesn't know if these account are in use for outgoing email, but i think no.

The problem, are, these account are triggering the outgoing limit everyday on some hours. What's going on? Maybe the forwarding action are counting outgoing emails?

I need some method to check account when they trigger the limit to view who messages are trying to send (At least, headers, because i doesn't understand who messages are triggering limit). Also, if the problem are the forwarding, i need a method to not count these messages as outgoing ones, because i understand, if forwarding are triggered by an automated action / internal redirect / received message, these message doesn't are a outgoing one.

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Plesk 12.x / Linux :: Client Host Rejected - Access Denied

Jul 9, 2014

I migrate from plesk 9.5 to another server with plesk 12.0.18, and then outlook and mail default from iphone don't work, but tunderbird and webmail work well.

In outlook when i put the same configuration than tunderbird and i try to send mail out from my domain said this error:

Error del servidor: '554 5.7.1 <244.Red-88-18-221.staticIP.rima-tde.net[88.18.221.244]>: Client host rejected: Access denied

I don't know if outlook is bad configuration but with plesk 9.5 worked well, and now nothing.

I can recive mail but not send.

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Plesk 11.x / Linux :: Mysql 1045 Access Denied With PhpMyAdmin

Nov 2, 2014

One of my users is unable to connect to his database using phpMyAdmin. The query is:

LOAD DATA INFILE '/tmp/phpYXZFfZ' INTO TABLE `count` FIELDS TERMINATED BY ';' ENCLOSED BY '"' ESCAPED BY '' LINES TERMINATED BY '

And mysql reports:

#1045 - Access denied for user '<USERNAME>'@'%' (using password: YES)

The funny part is that I can connect without any problems from a shell like this:

mysql -u <USERNAME> -p<PASSWORD> -D <DATABASE_NAME>.

This server has been recently migrated from plesk9 to plesk11.5, running on a centos6 OS.

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Plesk 11.x / Linux :: Unable To Connect To Database / Access Denied For User

Nov 9, 2013

when I try to access to my plesk I obtain:

ERROR: PleskFatalException: Unable to connect to database: Access denied for user 'admin'@'localhost' to database 'psa' (auth.php:142).

If I restart with ssh /etc/init.d/psa start and I check plesk_11.5.30_reset_instance_data.log

I note: ERROR 1044 (42000): Access denied for user 'admin'@'localhost' to database 'mysql'.

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Plesk 11.x / Linux :: Sitebuilder Extension - Access Denied When Login As Client

Sep 10, 2014

I installed the SiteProBuilder (from the www.site.pro page) in extensions of the Parallels Plesk Panel 11.5.30. I installed from .zip file on administrator account of Plesk Panel. The extension SiteBuilder was shown in all administrated subscriptions. On administrator account the extension works properly but when I log into the Plesk Panel as a client of one subscription then extension doesn't start and message is displayed: "Error: access denied".

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Plesk 12.x / Linux :: Transport Error - Unable To List Directory / Access Denied To Remote Resource

Nov 20, 2014

I seem to have an error with backing up to my personal FTP repository. I have only just noticed the issue, but i believe it originated when I upgraded Plesk Panel 11 to Plesk Panel 12. I am currently running version 12.0.18 on Cent OS 6.5.

Note whether i check the "Use passive mode" option makes no difference to my problem.Below is what I get from the panel.log under /usr/local/psa/admin/logs

Code:
[2014-11-20 19:49:44] ERR [util_exec] proc_close() failed
[20-Nov-2014 19:49:44 UTC] PleskUtilException: '/usr/local/psa/admin/bin/pmm-ras' '--check-repository' '--dump-storage=ftp://USERNAME@IPADDRESS/MYFTPDIRECTORY/' '--use-ftp-passive-mode' failed with code 121.

stdout:
Transport error: unable to list directory: Curl error: Access denied to remote resource

stderr:

file: /usr/local/psa/admin/plib/Service/Agent/Transport/Local/Exec.php
line: 57
code: 0
trace: #0 /usr/local/psa/admin/plib/Service/Agent/Transport/Local.php(60): Service_Agent_Transport_Local_Exec->process(0, Object(Service_Agent_Command_Exec), Object(Service_Agent_Transport_LocalTransaction))

[code]....

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Plesk 12.x / Linux :: Postfix Smtp Suddenly Started Issuing Relay Access Denied On All Recipients

Jul 10, 2015

After setting up a new server on Plesk12, I successfully ran some test mail outs using phpmailer using the SMTP server on this machine

However, there was an issue in creating new local mail accounts in plesk with an error message each time.

Investigating this issue led me to a solution that I should run mail_restore from the Plesk scripts

This cured the problem of setting up new local accounts but outgoing SMTP mail is always failing with 'relay access denied'.

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Plesk 12.x / Linux :: Outgoing Mail Limits Not Limiting Mail

Mar 3, 2015

I upgraded from 11 to 12 (centOS) and set outgoing mail limits for mailboxes, domains and subscriptions, as per the documentation at URL....However, it doesn't appear the limits are limiting outgoing mail. As I can still send far more mail than the current limit using a PHP script.

#### maillog (partial & timestamp + servername removed for brevity) ####
py_limit_out[16427]: ERROR 'NoneType' object has no attribute 'lower'
plesk sendmail[16426]: Error during 'limit-out' handler
plesk sendmail[16426]: handlers_stderr: SKIP
plesk sendmail[16426]: SKIP during call 'check-quota' handler

[code]....

how to configure outgoing mail limits? I've also read through the sendmail documentation but couldn't find anything.

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Plesk 12.x / Linux :: Permission Denied When Accessing Mail Settings

Feb 17, 2015

Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.

I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error

Code:
ERR [util_exec] proc_close() failed
mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL

System: OpenSuse 13.1 (x64)
Plesk version: 12.0.18 Update #35

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Plesk 12.x / Linux :: Outgoing Mail Control Not Working

Mar 15, 2015

I've searched, since about update 37 the outgoing mail control has stopped working for all of my domains. I get a hacker sendmail script uploaded sometimes and it used to catch it. Now it allows them to send and isn't detected them, maxing out my relays.

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Plesk 12.x / Linux :: All Outgoing Mail Goes To Spam Folder

Oct 16, 2014

The problem is that all the mail that exits my VPS server (OVH) is going to the spam folders of Gmail, Outlook, etc accounts.

I've tried to connect my Gmail account to check via POP3 my inbox on my VPS, and all I get is an SSL error.

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Plesk 12.x / Linux :: Postfix - Outgoing Mail From Exclusive IP Addresses

Sep 3, 2014

I m trying to get the feature "Outgoing Mail from Exclusive IP Addresses" working, as with an updated Postfix configuration the menu entry for this functions does not appear anymore.

Maybe i am missing something in my configuration that tells Plesk to not show it anymore.

Plesk 12 - fresh installation on Debian Wheezy.

We only changed main.cfnd here is the configuration file (please note that the formatting was a bit corrupted by the plesk panel ):

Code:
alias_database= hash:/etc/aliases
alias_maps= hash:/etc/aliases, hash:/var/spool/postfix/plesk/aliases
append_dot_mydomain= no
biff= no
disable_vrfy_command = yes
header_checks= regexp:/etc/postfix/header_checks
mailbox_size_limit= 0

[Code] ....

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Plesk 12.x / Linux :: Outgoing Mail Control For Subdomains Does Not Function

Apr 7, 2015

Plesk 12.0.18 Update #38
Cloudlinux 6.6

Outgoing mail control functions properly for domains, but it does not count or limit subdomains.

For example, if you have a subdomain like:
sub.domain.tld

And an email account on that subdomain, like:
info@sub.domain.tld

Then outgoing mail limits are not applied to that subscription/domain/mail account. You are able to send more emails than the limit.

Also, if you go to:
-> Tools and Settings
-> Outgoing mail control

And try to see statistics for that subscription/domain/mail account, it shows that there are not sent emails, even if you have sent emails. Of course I checked it many hours after sending, or even the next days.

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Plesk 12.x / Linux :: See And Release Emails Blocked By Outgoing Mail Control

Jan 10, 2015

Is it possible to see what e-mails are blocked/prohibited by Plesk Outgoing mail control? Currently i've set a limit of 20 mails on each mailbox. Yesterday I received an e-mail that there were messages blocked. For me personally it would be good to see what the receivers email adresses are and optionally what the content of the e-mail was. This way I can find out if it was really spam or not.

If the e-mails weren't spam, is there a possibility to release and send them?

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Plesk 12.x / Linux :: Outgoing Mail Control - Clients Can't Change Password

Jan 12, 2015

I have set the values for outgoing mail control low enough to catch the problems without affecting all but one of my clients. I have given him increased limits on certain of his mailboxes.

However when he wants to modify the mailbox, for example change the password he gets the following error.

The maximum number of outgoing email messages (in a pink box)

"The value must be in the range 0..50. Only the Plesk administrator can adjust this setting."

He cannot change the password for this mailbox.

Is there anyway of setting a custom limit on an account and also allow the client to retain the ability to reset his own password.

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Plesk 12.x / Linux :: Mail Server Outgoing Email Error In Settings

May 26, 2014

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:

"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".

However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.

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Plesk 12.x / Linux :: Change Domain Name For Incoming / Outgoing Mail Server

Mar 11, 2015

I wonder if there is any chance to change the domain that is being shown as the incoming/outgoing mail server to users of the Plesk Panel, when clicking on the "Info"-Icon near an e-mail-account in the mail list (see screenshot).

We only have a SSL certificate for one domain and want our customers to use this domain in their mail client settings, so that the client trusts the domain.

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Plesk 11.x / Windows :: How To Limit Access To Few IP Address To Access Port 8443 On Firewall

Aug 28, 2012

How can I allow only one ip or a list of ip addresses to access port 8443.I need to limit access this port to few ip addresses and not everyone

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Plesk 12.x / Linux :: Outgoing Mail Control Being Hijacked Mass Email Send Out

May 4, 2015

I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.

What can I do to find the cause of this issue and stop it?

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Plesk 12.x / Linux :: Mchk Utility Fails With Error At Mail Outgoing Restore

Jun 1, 2015

I am getting an Error at running this command '/usr/local/psa/admin/sbin/mchk --with-spam'

boss@server:~# /usr/local/psa/admin/sbin/mchk --with-spam
==> Checking for: mailsrv_conf_init... ok
==> Checking for: mail_handlers_init... ok
==> Checking for: mailsrv_entities_dump... ok
==> Checking for: mail_admin_aliases... ok
==> Checking for: mail_auth_dump... ok

[Code] ....

The Dump Log of /usr/local/psa/admin/logs/panel.log
[URL] .....

Executing: /usr/lib/plesk-9.0/remote_mail_restore/mail_outgoing_restore
Log: [URL] ....

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