Plesk 12.x / Linux :: Migrate Tool Doesn't Sync Per-domain PHP Settings

Dec 1, 2014

I'm using the migrate tool to clone our production server to a backup server.

I'm using the following command

Code:
cd /opt/psa/bin/
./migrate --migrate-server -host x.x.x.x -password mypwd

I've noticed that the per-domain PHP settings (like open_basedir and include_path) are not transmit to the backup server. Is that the expected behavior ? I would have prefer the migrate tool to include all settings....

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Plesk 12.x / Linux :: CPanel Migration Tool Does Not Migrate Multiple Forwards

Oct 24, 2014

We recently started migrating some cPanel accounts to Plesk. Besides the obvious that it doesn't create customer accounts it contains a pretty frustrating bug:

When an mail forward in cPanel has multiple addresses, only one the first mail forward address is migrated to Plesk.

so, E.g.
on cPanel: test@example.com is forwarded to john.doe@something.com, jane.doe@else.com, foo@bar.com

after migration to Plesk:
test@example.com is forwarded to john.doe@something.com only. The other addresses are not migrated.

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Plesk 12.x / Linux :: Migrate Horde Calendar Settings

Apr 16, 2015

We've migrated a web hosting account from a Plesk 10 server to a Plesk 12 one but the customers Horde calendar and events settings haven't transferred over.I've tried exporting and importing the data manually and that seems to work, but why doesn't the migration manager bring this information across?

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Plesk 12.x / Linux :: Default Page After Migrate - Web Service Doesn't Work Well?

Jan 13, 2015

i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/

The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.

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Plesk 12.x / Linux :: SSL - How To Migrate From Admin To Domain Area

Jan 15, 2015

I generate the ssl for my customer going into this direction:

Tools & Settings > SSL Certificates > add new

I put the key there its ok until here.

Then I follow this: After adding an SSL certificate to a domain, you need to enable SSL support and select that certificate in the website hosting settings: Websites & Domains > Hosting Settings of this domain > Security.

But the dropdownlist there are not SSL with the name that i create on panel.

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Plesk 12.x / Linux :: PHP Settings Under Domain?

Jul 14, 2015

I am trying to change the default php settings under domain (upload_max_filesize & post_max_size) but nothing happens. I am running PHP 5.5 in FastCGI. I also changed it to Centos default PHP (5.4.16) but nothing happens again. It only works when PHP runs as Apache module. The problem is on FastCGI Application.

My server: Centos 7, Plesk 12 Check the screenshot for installed components.

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Plesk 12.x / Linux :: Send From Domain IP Addresses Settings Not Viewable?

Jan 14, 2015

I am using latest version of PP12 and do not have the "Send from domain IP addresses." seeing showing in the Mail Settings page.

There is nothing shown between "Enable message submission" and the "Relay Options".

Yes, I am using Postfix.

What am I missing?

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 12.x / Linux :: Unlock And Sync Error

Nov 17, 2014

When I try to unlock a subscription I get the following error message. The fact is that I have not customized any time any parameter of this subscription, but has blocked me.ERROR: Call to a member function isDefault() on a non-object (Domain.php:966)

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Plesk 12.x / Linux :: How To Sync Customers With WHMCS

Jun 11, 2014

I'am using Plesk 12 Web Pro Edition, I would like to know how can I sync my customers with WHMCS? I have config Plesk Server (at whmcs, module version Plesk 10/11) according to WHMCS. But I still with error and without can sync, users, domains, etc... from plesk web pro to whmcs.

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 11.x / Linux :: Can't Sync Subscription With Command Line Interface

Dec 9, 2014

I have a subscription and I'm able to switch the subscription to a given service-plan, but I'm unable to sync the subscription with the plan, using the CLI. These are my commands:

/usr/local/psa/bin/subscription --switch-subscription <domain.com> -service-plan Hosting

result => The subscription <domain.com> is now associated with the service plan Hosting..When watching the webinterface in Plesk, I see the domain is "connected" to the service plan, so far so good. However, I notice that the subscription is not synced.

Back to the CLI, I've tried some combinations, but I can't get the subscription synced. The webbased interface keeps telling me that the subscription is unsynced. Here is what I've tried:

/usr/local/psa/bin/subscription --sync-subscription <domain.com>

And I also unlocked it (just in case it was locked) like so: /usr/local/psa/bin/subscription --unlock-subscription <domain.com>

The funny part is that the CLI tells me: "Subscription <domain.com> was synchronized with the associated service plans." but unfortenately it's not if I look through the GUI. Only if I click the sync-option webbased the subscription get synced. we have to transfer over 1000 domains and need to sync these domains with a given service-plan.

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Plesk 12.x / Linux :: Slave DNS Manager - Still Tries To Sync Zones That Are Switched Off

May 5, 2015

I have recently started using the slave DNS manager in the Plesk extension library. I've found that even for DNS zones that are switched off in Plesk, failed sync/transfers still try to take place between the slave and master. Why is this so?

Shouldn't turning the DNS functionality off in Plesk remove the zone from the slave DNS server?

When a domains DNS functionality is turned off, it removed the zone info from the master, but no command is issued to remove it from the slave??

Domain that is trying to sync/transfer: example.com
Plesk/Master server: 111.11.11.111
Slave DNS: 222.222.22.222

Code:
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: refresh: unexpected rcode (REFUSED) from master 111.11.11.111#53 (source 0.0.0.0#0)
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: Transfer started.
May 6 08:51:40 ns2 named[1178]: transfer of 'example.com/IN' from 111.11.11.111#53: connected using 222.222.22.222#53166

[Code] ...

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Plesk 12.x / Linux :: Way To Migrate Servers

Sep 12, 2014

At my company we have running some Helm 3/4 servers and we've installed a new server with Plesk 12 for testing.Do you know a good way to migrate these servers (more than 6) to Plesk 12?.Helm is bringing to me a lot of problems and also servers must be renewed.

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Plesk Automation :: Try To Migrate Linux Server

Aug 29, 2013

im trying to migrate my plesk 11 linux server (i installed the PPA Moving Tools) but when im running the assimilate command: ppa-assimilate generate-migration-list config.ini...im getting this error:

[root@server ~]# ppa-assimilate generate-migration-list config.ini
[2013-08-30 00:40:54] [INFO] | Initialize migrator
[2013-08-30 00:40:54] [INFO] | Load configuration
[2013-08-30 00:40:54] [INFO] | PPA host: XXX.XXX.XXX.XXX
[2013-08-30 00:40:54] [INFO] | CBM URL: https://XXX.XXX.XXX.XXX:8443/plesk-billing/direct-api.php

[code]....

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Plesk 12.x / Linux :: Migrate Hosting From CPanel With Error?

Jul 9, 2014

I have migrate Hosting from Cpanel to Plesk, but mailbox not create successful.

mbox_quota 262144000 -forwarding false -ignore-nonexistent-options failed with return code 1.
Stderr is

Unable to set the mailbox size limit for the domain: The size of this mailbox must not exceed the limit on amount of disk space allocated for mailboxes in this domain.

Default mailbox of Cpanel is 250MB.

How to change default mailbox size to 250MB to change mail from Cpanel to Plesk.

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Plesk 12.x / Linux :: Cannot Send Receive Emails After Migrate

Oct 31, 2014

I had made the backups of subscription and of whole plesk too and migrate it to other server. It seems all to be fine, but I cannot send or receive emails In Tools & Settings -> Server-Wide Mail Settings - > Mail Queue I see all mails stored there. The IPs was changed yesterday, and now I can see that WHOIS Infos was chanfed too, the domains are online.

On old server I had no problem with sending of emails (post), it is stil on, because I had not by all domains changed the DNS-Records yet.

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Plesk 12.x / Linux :: Unable To Migrate All Subscriptions Of Old System Into New One

Oct 13, 2014

I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.

I tested it with one item and all time I get this warning:

Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.

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Plesk 12.x / Linux :: Migrate From Old To New Server - Deployer Terminated By Exception

Oct 1, 2014

When I try to migrate from old server to new server, I get this error:

Warning: Deployer has been terminated by exception: Line 471 error: Element 'certificates': This element is not expected. Expected is one of ( sb-config, backup-settings, server-preferences, spamassassin, grey-listing, virusfilter, kav-settings, coldfusion, gapps-services, events ).

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Plesk 11.x / Linux :: How To Migrate From Windows Server - Launchpad Error

Sep 27, 2014

On the server running Windows migration manager. Firewall is turned off.

On the Linux server Panel Set address and port manager migration. Username and password of an administrator account Windows.

After you click Next, we get this error:

launchpad error (Error code = 2):
== STDERR ====================
Unable to start SSH session: Timeout waiting for banner
==============================

On Windows server - Plesk 11.5
On Linux server - Debian 7 - Plesk 11

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Plesk 12.x / Linux :: Reseller Access To WordPress Tool

Nov 17, 2014

I read in the Plesk 12 release notes that resellers should have access to the new Wordpress toolkit. However, when I login with a reseller account, the Wordpress tool does not show up in the left-hand side menu. What do I need to do to give resellers access?

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Plesk 12.x / Linux :: Server Monitoring Tool For Parallels

Feb 20, 2015

I'm asking if there is a server monitoring tool that has easy install steps for Parallels Plesk 12.0.18 Upd #36 or any guide since my server is running slow and I need to collect some data in order to fix the issue.

I've tried Munin on my own but got this error during install process:

Transaction Check Error:

file /usr/share/man/man3/XML::SAX::Base.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch
file /usr/share/man/man3/XML::SAX::Exception.3pm.gz conflicts between attempted installs of perl-XML-SAX-0.96-7.el6.noarch and perl-XML-SAX-Base-1.04-1.el6.rf.noarch

I'm running CentOS 6.6.

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Plesk 11.x / Windows :: Changing Plan For A Domain / Does Not Update Website Hosting Settings

Jul 3, 2014

OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47

We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net

When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.

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Plesk 12.x / Linux :: Doesn't Want To Be Updated

Jan 27, 2015

When loggin into the Plesk, it says:Failed to update Plesk. To solve this problem, you can send the update log to Parallels support.View the update logs (Jan 23, 2015).Copy the logs to your computer before you close this message. To close this message, clickhere.How to proceed with that? Whom should I send this log-file?

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Plesk 12.x / Linux :: PHP Settings Are Not Applied

Sep 29, 2014

situation:
- compiled and installed php 5.5 and 5.6
- both versions work fine and are registered in plesk
- base configuration for php is set for each version in a custom.ini

issue:
- plesk php-settings are not applied: not matter what I change in Plesk php-settings, the values from my custom.ini file are used

What did I do wrong? How do I re-enable plesk php-settings?

Addendum: The php-settings apply esspecially to post_max_size and execution_time

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Plesk 12.x / Linux :: Email DNS Settings?

Dec 5, 2014

so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.

A Records @ IP Address
A Records webmail IP Address

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Plesk 12.x / Linux :: DNS Settings Hidden

Jan 13, 2015

I cannot find the DNS Setting in Websites&Domain TheWebsite/Show More

I tried changing:

Tools&Settings
Plesk
Custom View setting (DNS template settings checked)​
Also:

Tools&Settings
Plesk Appearance
Interface Management
-Power user View
(with & without) Use Custom View​-Service Provider View
(with & without) Open hosting operations in Server Administration Panel​
However when I go to

Websites&Domain TheWebsite/Show More, the DNS settings are still missing.

Is there any other setting I can try to show the dns settings?

Centos 6.6
Plesk 12.0.18 Update #30

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Plesk 11.x / Linux :: Try To Update 11.5 To 12.0.18 But KB Doesn't Work

Sep 22, 2014

I try to follow this: KB: Customer & Business Manager stuck on post-upgrade processing like the warning tell me to do:

Code:

Parallels Panel pre-upgrade check...
WARNING: SSO start-up script has wrong execution priority. Please, check [URL] .... for more details.

But I try to proceed the first step (for Centos 6.5):

Code:

[root@mydomain conf.d]# for i in `find /etc/sw-cp-server/applications.d/ -type f -name *sso-cpserver.conf`; do mv $i $i.moved.kb.112666; done
[root@mydomain conf.d]# rpm -q sw-sso | xargs rpm -e --nodeps --justdb
[root@mydomain conf.d]# /usr/local/psa/admin/sbin/autoinstaller --select-release-current --upgrade-installed-components
Doing restart of Parallels Installer...

[code]....

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Plesk 12.x / Linux :: PHP Custom Settings Does Not Apply

Sep 15, 2014

Ubuntu 12.04

Upgraded Plesk from 11.5 to 12.0.18 from panel.

I have installed PHP 5.3.29 (make from sources)

All smooth, added handler:

Code:
/usr/local/psa/bin/php_handler --add -displayname 5.3.29 -path /usr/local/php5329/bin/php-cgi -phpini /usr/local/php5329/etc/php.ini -type fastcgi -id php5329

App work ok after change to new php with hosting settings(change php handler Fast Cgi)

But php info shows that: Loaded Configuration File is /etc/php5/cgi/php.ini

This is not good as I checked should be for certain vhost cutsom php ini which is generated by PHP settings.

For example I changed in Plesk memory_limit to 333MB applied changes panel show successully, but still there is 128MB default value in phpinfo().

Am I missing sth ? Is there additional task needed expect adding handler? Or is there a known bug?

ps. after change handler back to 5.3.10, (default installation) there also custom PHP settings file seems not to be processed.

I did not tested earlier maybe upgrade Plesk to v12 broked sth? What should I check?

I have tried to delete (and let psa recreate) php.ini from vhost/system/mydomain.com/ but also did not worked...

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Plesk 11.x / Linux :: DNS Settings - Show Www In Browser

Dec 12, 2014

I want to know what settings to make in the Dns of my Server so always to show the www. in the browser, before the domain name.

For example, in the url to be www.mydomain.com and not mydomain.com

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