Plesk 12.x / Linux :: DEFER During Call Grey Handler?

Sep 25, 2014

sometimes my server doesn't forward emails to other accounts, and I see in log file:

Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: handlers_stderr: DEFER
Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: DEFER during call 'grey' handler
Sep 25 07:38:55 s17218468 /usr/lib64/plesk-9.0/psa-pc-remote[1151]: Message aborted.

If I restart the server it works.

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Plesk 12.x / Linux :: Install SSL Certificate Using API Call

Nov 3, 2014

I am developing new module and installed SSL certificate using following API call.

Request call:
<packet>
<certificate>
<install>

[Code]....

But when i checked this domain by open in browser. the certificate is not installed. After lots of R&D i found that there are option of select SSL in hosting setting screen. The default selected SSL is "default certificate".

I have changed this option to "not selected".

After this changes i have installed certificate again and it is working fine. So is it bug in plesk or it is default behavior Plesk Panel?

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Plesk 11.x / Linux :: PHP Fatal Error - Call To Undefined Function

Jun 18, 2014

As per title, since few I have this when some php funcion is calling zlib_encode :

PHP Fatal error: Call to undefined function zlib_encode()

I saw that is was a know bug when there are some rewrite rules on .htacccess which is my case [URL] ....

I checked for json as well, and seem to be activated :

json
json support => enabled
json version => 1.2.1

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Plesk 12.x / Linux :: Call To Member Function GetDomainId On Non-object

Aug 21, 2014

'ERROR: Call to a member function getDomainId() on a non-object (Sites.php:104)'

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Plesk 11.x / Linux :: Enable DNS For Domain - Call To Undefined Method Error

Nov 10, 2014

I have an error that has arisen me for no apparent reason. This error does not allow me to enable or disable DNS domains. I searched for solutions but have not found anything.

The error message is: ERROR: Call to undefined method plesk__client__domain__dns__toggle::_postRequestRequired() (DNSToggleUIPointer.php:26)

And as I said DNS appears when activated or deactivated by the domain from Plesk panel

Version: 11.5.30 #48

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Plesk 11.x / Linux :: Event Handler For Subscription Created

Apr 25, 2014

Which Event Handler gets fired when a subscription is created? I've tried both "Hosting settings created" and "Default domain (the first domain added to a subscription/webspace) created" but those don't seem to be firing when I create a new subscription. After creating the Event Handler the psa service was restarted each time. I have a script setup to just log the NEW_DOMAIN_NAME to a file, but that isn't happening.

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Plesk 12.x / Linux :: Unable To Activate Added PHP Handler

Oct 24, 2014

I just added a new PHP Handler with PHP Verison 5.5.18 as cgi and i always get an error when activating. I used the samte setting and php ini as the Buildin Ones

root@ip1:/usr/local/src/php-5.5.18# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
5.5.18 5.5.18 5.5.18 5.5 cgi /usr/local/php550-cgi/bin/php-cgi /etc/php5/cli/php.ini true
cgi 5.3.29 5.3.29 5.3 cgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
fastcgi 5.3.29 5.3.29 5.3 fastcgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
module 5.3.29 5.3.29 5.3 module /usr/bin/php5-cgi /etc/php5/cgi/php.ini false

When i want to activate it i get

Fehler: phpinimng failed: Cannot parse php.ini: (<class 'php_ini.PhpIniSyntaxError'>, PhpIniSyntaxError('[<stdin>:24] Invalid configuration line. Are there excessive leading spaces?',))

I get this even if i want to activate a build in one.

In my additional php config i have

mail.log = /var/log/phpmail.log
mail.add_x_header = On
date.timezone = "Europe/Berlin"
[Zend]
zend_extension=/usr/lib/php/modules/ioncube_loader_lin_5.3.so
zend_extension=/usr/lib/php5/ZendGuardLoader.so
sendmail_path = /usr/sbin/sendmail-wrapper-php

I am using Debian Squeeze.

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Plesk 12.x / Linux :: Site Isolation Settings For PHP Handler Type Ignored

Dec 23, 2014

On a server which was running for years now and was updated from plesk 10 to plesk 11 and also to plesk 12 (12.0.18 Update #29) there seems to be a bug.

Customers are able to change PHP handler while in site_isolation_settings.ini it is not allowed:
php_handler_type = fastcgi

PSA service was restarted too:
/etc/init.d/psa restart

This is a serious issue because customers should not be able to change PHP handler type.

Only abonnements created with older Plesk versions are affected. I cannot say which version exactly because server had installed Plesk 10, 11 and 12. What do we have to modify to disallow changing the PHP handler type for this abonnements created with Plesk versions befor Plesk 12?

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Plesk 12.x / Linux :: Adding New Mail Handler Before Queue For Spam?

Nov 24, 2014

It is posible add new mail handler before queue for spam? Example:

mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-queue --type=recipient-domain --mailname=domain.com --context=text

I need for scan relay mail ....

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Plesk 11.x / Linux :: Event Handler To Change Default Permissions Of Skeleton Site

Mar 1, 2015

I am running Plesk 11.5.30 on CentOS and trying to change the default permissions of the /httpdocs folder and the skeleton site that is in .skel/0/httpdocs that appears when a domain is created. I have failed to find the event that I need to use to trigger the command.

#!/bin/bash
chmod -R g+rwx "/var/www/vhosts/${NEW_DOMAIN_NAME}/httpdocs"​

Some research suggested using the 'physical hosting created' but there is no option for this in 11.5.30.

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Plesk 12.x / Windows :: Unable To Determine Preferred PHP Handler ID

Apr 27, 2015

I'm receiving the following error whenever I try to edit any hosting settings

Unable to determine preferred php handler id

I've found the article for this on the Linux KB (which states to raise a support ticket) but nothing on Windows.

I am running Windows Server 2012 R2 with Plesk 12.0.18

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Plesk 12.x / Windows :: Creating Event Handler - Domain Name

Dec 18, 2014

I am trying to create plesk event handler

I have created the event

"C:Program Files (x86)ParallelsPleskbinsubscription_settings.exe" -u "${NEW_DOMAIN_NAME}" -disk_space 15G
for domain updated / domain created

But it doesn't run.

If I add hardcode the domain name for example mytest.com

"C:Program Files (x86)ParallelsPleskbinsubscription_settings.exe" -u mytest.com -disk_space 15G

the event works.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Is Not Registered

Jan 23, 2014

I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:

"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."

I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.

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Plesk 11.x / Windows :: Unable To Create Or Update Subscription - PHP Handler Not Registered

Dec 1, 2014

When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:

Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.

I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.

Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.

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Windows Grey Listing

Jul 4, 2007

Anyone knows what is the optimum time to set for the delay in Windows Grey Listing?

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T=remote_smtp Defer (-53)

Jun 2, 2007

I have been getting this recently...For these two email addresses. Is there something that I can do about this? I've done tons of searching on google and actually putting my error (the one in the title) in quotes brings up like 3 results. All the other results bring up other numbers so...This isn't any sort of dns issue is it? I don't see why it would be but...I would preferably like to get rid of this little error. Has anyone else experienced it before? Thanks!

Code:
2007-06-01 16:06:06 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 17:06:03 1HttZJ-0003oP-Ff == ssingh@emlab.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 17:06:03 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 18:06:03 1HttZJ-0003oP-Ff == ssingh@emlab.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 18:06:07 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 19:06:03 1HttZJ-0003oP-Ff == ssingh@emlab.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 19:06:04 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 21:06:12 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 22:06:02 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-01 23:06:08 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host
2007-06-02 00:06:11 1HtOBC-0006io-0a == jeffnelson@mac.com R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host

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Yahoo Email Defer

Apr 12, 2008

I have a problem with Yahoo defering my email from servers for weeks!

I've submit to [url]

from

[url]

MANY TIMES! this is getting me frustrated. what's more.. i try to change my SMTP to a new server (fresh IP within same network in the same DC) and it is ALSO deferred. How do I check if this has something to do with a whole block of IP maybe listed in some spam engine or something?

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R=localuser T=local_delivery Defer (-52): Retry Time N$

May 17, 2007

I've seen a lot of these messages in my exim main log:

R=localuser T=local_delivery defer (-52): Retry time n$

I do not know why. I can however still send/receive mail but I want to make sure there is no valid mails being filtered out or such.

I've done:

/scripts/mailperm
/scripts/eximup --force

My domains are in:

/etc/localdomains
/etc/remotedomains does not exist

WHM > EXIM config I only have this checked on:

Verify the existence of email senders.

EXIM config file:

Code:
untrusted_set_sender = *
local_from_check = false
#local_sender_retain = true

timeout_frozen_after = 2d
ignore_bounce_errors_after = 12h

domainlist rbl_blacklist = lsearch;/etc/rblblacklist
domainlist rbl_bypass = lsearch;/etc/rblbypass
hostlist rbl_whitelist = lsearch;/etc/relayhosts : partial-lsearch;/etc/rblwhitelist
message_size_limit = 20M
#log_selector = +arguments +subject
log_selector = +all

#!!# ACL that is used after the RCPT command
check_recipient:
# Exim 3 had no checking on -bs messages, so for compatibility
# we accept if the source is local SMTP (i.e. not over TCP/IP).
# We do this by testing for an empty sending host field.
accept hosts = :

# Accept bounces to lists even if callbacks or other checks would fail
warn message = X-WhitelistedRCPT-nohdrfromcallback: Yes
condition =
${if and {{match{$local_part}{(.*)-bounces+.*}}
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}}
{yes}{no}}

accept condition =
${if and {{match{$local_part}{(.*)-bounces+.*}}
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}/config.pck}}}
{yes}{no}}

# Accept bounces to lists even if callbacks or other checks would fail
warn message = X-WhitelistedRCPT-nohdrfromcallback: Yes
condition =
${if and {{match{$local_part}{(.*)-bounces+.*}}
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}}
{yes}{no}}

accept condition =
${if and {{match{$local_part}{(.*)-bounces+.*}}
{exists {/usr/local/cpanel/3rdparty/mailman/lists/${lc:$1}_${lc:$domain}/config.pck}}}
{yes}{no}}

#if it gets here it isn't mailman

#sender verifications are required for all messages that are not sent to lists

accept domains = +local_domains
endpass

#recipient verifications are required for all messages that are not sent to the local machine
#this was done at multiple users requests

message = "The recipient cannot be verified. Please check all recipients of this message to verify they are valid."
verify = recipient

accept domains = +relay_domains

warn message = ${perl{popbeforesmtpwarn}{$sender_host_name}}
hosts = +relay_hosts
accept hosts = +relay_hosts

warn message = ${perl{popbeforesmtpwarn}{$sender_host_address}}
condition = ${perl{checkrelayhost}{$sender_host_address}}
accept condition = ${perl{checkrelayhost}{$sender_host_address}}

accept hosts = +auth_relay_hosts
endpass
message = $sender_fullhost is currently not permitted to
relay through this server. Perhaps you
have not logged into the pop/imap server in the
last 30 minutes or do not have SMTP Authentication turned on in your email client.
authenticated = *

deny message = $sender_fullhost is currently not permitted to
relay through this server. Perhaps you
have not logged into the pop/imap server in the
last 30 minutes or do not have SMTP Authentication turned on in your email client.

#!!# ACL that is used after the DATA command
check_message:
# Enabling this will make the server non-rfc compliant
# require verify = header_sender
accept

nobody@lsearch;/etc/localdomains "${if !eq {$header_From:}{}{$header_sender:$header_From:}fai l}" Fs
That's just a copy/paste from whm exim fields.

dnsreport shows no errors for my domains either

What could be the cause of this error? Is it local or remote (out of my control)?

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T=remote_smtp Defer (-53): Retry Time Not Reached For Any Host

May 5, 2009

Getting an error specifically to sympatico ISP in Canada.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

retry timeout exceeded

exim_mainlog shows:

T=remote_smtp defer (-53): retry time not reached for any host

telnet sympatico.ca 25
Trying 206.47.72.104...
telnet: connect to address 206.47.72.104: Connection refused
telnet: Unable to connect to remote host: Connection refused

Port 25 adn 53 are open in my CSF firewall (cpanel server), TCP and UDP (for 53) and TCP for 25.

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Aug 16, 2008

I am getting the following error message..

R=lookuphost defer (-17): lowest numbered MX record points to local host

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Mar 26, 2009

We are a web company that currently has a WHM/cPanel server that we manage ourselves. However, we are looking for a service that will be on call for us 24/7 in case something were to go amiss and our technical team was not available to restart services, restart the server or do whatever technical troubleshooting was required to get things back up and running quickly.

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Liquidweb Phone Call Support?

Aug 19, 2008

I have a managed dedicated box in Liquidweb for nearly 1 year and never call them by phone. Don't get me wrong, they have very good server and support via ticket so far until recently the server is getting ddos attack and have to be null route an ip address on the server.

I have a ticket about this issue and communicate back and forth however the ddos attack is very strong and the null route have to be continue. After many hours of null route, I decided to request to remove it to see if the ddos attack have been gone. As usual I submit the request through the old ticket but not getting any response after more than 30 minutes. I think the person in charge might be busy so I lift up my phone and call to Liquidweb for reminder of the message in the ticket.

Surprisingly the person who pick up the phone ask for the password of my account or the last 4 digits of my credit card number. I told him that I don't pay by credit card (I used paypal to pay) and he keep asking me my Liquidweb account password for verification purpose. I was stucked there because I don't know whether it is correct step to giveaway my Liquidweb account password? I finally told him that I will open a new ticket to remind them to reply to the message in the old ticket and hang up the phone.

Any Liquidweb customer here who have called them via phone support? Kindly share your experience here. Is the procedure to get account password for verification was one of the correct steps?

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Feb 11, 2008

I'm with a new cPanel VPS and would like to install a PHP 4 handler. Can I do that from WHM?

If yes how can I perfome this?

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Aug 16, 2008

Fatal error: Call to undefined function: imagettfbbox()

I am getting the above given error message.

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Jan 15, 2008

I'm trying to create a script to archive logs for 7 days but still delete them from the domlogs daily. Has someone already done this? The ideal solution would be to modify the CPanel script that deletes them after stats run but I'm not sure if thats protected code by CPanel. The other option would be to disable the delete logs after stats run option and to create a script to copy the logs somewhere else via cron and call the script that CPanel uses to delete the logs without restarting apache. This script would also move the files through directories and eventually delete them, therfore preserving the logs for 7 days. Any ideas?

I have created an untested script which should do this but I just need to know how CPanel deletes the logs without restarting apache.

#!/bin/sh

mkdir /domlogbackup/
mkdir /domlogbackup/1/
mkdir /domlogbackup/2/
mkdir /domlogbackup/3/
mkdir /domlogbackup/4/
mkdir /domlogbackup/5/
mkdir /domlogbackup/6/
mkdir /domlogbackup/7/
mkdir /domlogbackup/8/
sleep 1

rm -rf /domlogbackup/8/*
sleep 5
mv /domlogbackup/7/* /domlogbackup/8/
mv /domlogbackup/6/* /domlogbackup/7/
mv /domlogbackup/5/* /domlogbackup/6/
mv /domlogbackup/4/* /domlogbackup/5/
mv /domlogbackup/3/* /domlogbackup/4/
mv /domlogbackup/2/* /domlogbackup/3/
mv /domlogbackup/1/* /domlogbackup/2/
sleep 5
cp /usr/local/apache/domlogs/* /domlogbackup/1/
sleep 0.1

# rotate domlogs
sleep 10

gzip /domlogbackup/1/*

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Feb 22, 2007

I've been struggling with IIS continuously.

I simply cannot get things to work on it like it's supposed to.

Right now...PHP is running fine...but MySQL won't work.

I've been searching Google for the past 12hours trying to fix this, but it won't budge.

In my "php.ini" file, I enabled the "php_mysql.dll" extension.

I've also tried several other things, but nothing works.

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