Plesk 11.x / Linux :: Excessive Load On The Server?

Jun 21, 2014

I fixed that there is a process that loads the server and much why it does not.

Name process: md2_resync

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Plesk 12.x / Linux :: Parallels Won't Load After Server Reboot

Feb 8, 2015

I have a problem with my plesk panel. Ever since I rebooted my server it won't load the IP:8443 page at all.

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Plesk 12.x / Linux :: Server Went Offline Now / None Of Websites Will Load / They Timeout

Jul 26, 2015

I am running Plesk Version: 12.0.18 on CentOS.Earlier today my service provider had a massive issue and my server was down for several hours. Upon it being back online i've restarted but now I cannot load any of my pages. I have 10 domains setup and if I ping their name servers or the server IP i get packets received now.

One of my installed domains is [URL] ... now if you try and load this url you get a time out but if you try to access admin page URL....None of the subscriptions are able to load their websites when i type in their URL and well it worked before it went down.

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Plesk 11.x / Linux :: DDOS Or High CPU Load Dedicated CentOS Server

May 12, 2014

I have been trying to identify why mi server has high load cpu, suddenly CPU load suddenly jumps, from 1 to 40 and until 110

If I restart mysqld and apache, the cpu gets back to normal, until this happen again

My server is
GenuineIntel, Intel(R)Core(TM) i5-2400 CPU @ 3.10GHz
VersionParallels Plesk Panel v11.0.9_build110120608.16 os_CentOS 6
CentOS 6.4 (Final)
CentOS 6 x64 Processor: Intel Core i5 - 3.10 GH

I already installed FAIL2BAN and DDOS DEFLATE without lock. I have CloudFlare Enabled.

When there is a high CPU load, I have checked netstats, and I don't identify many ips connected, so I think it could be an internet script (or virus).

I will paste the result of
ps fax
command, in a moment of high cpu load

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Plesk 12.x / Linux :: Control Panel Is Very Slow To Load?

Apr 17, 2015

I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.

When I login as admin, it can take 25 seconds to load into the first screen.

CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free

I have tried issuing a /etc/init.d/psa restart command and has made no difference.

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Plesk 12.x / Linux :: Scheduled Backup Don't Load (cron Job)

Jul 14, 2015

Plesk Backup work when we make instant backup but not with scheduled backup.

There is nothing in the log files (pmmcli.log & migration.log).

How can we correct?

Plesk 12 / Centos

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Plesk 12.x / Linux :: Cannot Load Pages In Control Panel

Jul 2, 2014

Plesk Panel 12.0.18 , cant load pages in controlpanel (web host edition) it is making timeout all the time and also cannot send mail (roundcube).

What have parallels done to the a nice panel!

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Plesk 11.x / Linux :: PHP Startup - Unable To Load Dynamic Library

May 1, 2015

I am troubleshooting a problem where the php5 package was replaced and caused lots of psa/plesk packages to be removed. This system details are;

# cat core.version
11.5.30 Ubuntu 12.04 115140407.17
# lsb_release -a
Description: Ubuntu 12.04.2 LTS
Codename: precise
# uname -a
Linux my.host.name 3.2.0-45-generic #70-Ubuntu SMP Wed May 29 20:12:06 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

The plesk panel is up, the websites are running, and the email services are running, but there are many errors like so;

==> error.log <==
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0

I also get the following error when inspecting the json module:

root@vps:/etc/php5/mods-available# php -i|grep -i json
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib/php5/20090626/json.so' - /usr/lib/php5/20090626/json.so: cannot open shared object file: No such file or directory in Unknown on line 0
/etc/php5/cli/conf.d/20-json.ini,

[Code] ....

What I need to install to get that json.so file back?

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Plesk 12.x / Linux :: New Websites / Domains Only Load Default Page?

Jul 9, 2014

I am creating new sites in my panel and they are only loading the default page.

The IP is pointed correctly or I would not get the default plesk page.

All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.

If I use the preview feature I can see the changes I make to the files, but that is the only way.

I looked in /var/www/vhosts/system/ and the conf files are present.

What else can I check to see why the sites are not working?

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Plesk 12.x / Linux :: Php-cgi High Cpu Load Website Running Slow

Dec 10, 2014

Today, without any change on the server side my single running website on my server started running low. After checking the running processes I realised I have these 8 processes running with high cpu load something that didn't had before.

4245 user 20 0 283m 103m 10m R 85.1 0.3 6:44.88 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4243 user 20 0 241m 68m 8736 R 83.8 0.2 6:33.45 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4259 user 20 0 254m 82m 8720 R 83.5 0.3 6:11.00 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4244 user 20 0 282m 103m 10m R 82.1 0.3 6:46.49 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4247 user 20 0 248m 76m 8712 R 78.8 0.2 6:50.31 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini
4264 user 20 0 258m 85m 8712 R 72.9 0.3 6:49.83 /usr/bin/php-cgi -c /var/www/vhosts/system/domain/etc/php.ini

apache error log doesn't show any warnings, errors.

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Plesk 11.x / Linux :: High CPU Wait I/O And Load Average During Backup

May 20, 2014

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Parallels Plesk Panel 11.5.30 MU #44 CentOS 6.5 (Final) 64bit

2 of our our servers are suddenly experiencing high Wait I/O Times, and high Load Averages during the backup process. During this period the Plesk grinds to a halt, sometimes crashing out completely (although SSh is still possible. We have been in talks with our server suppliers (assuming this would be node related) however they have done a lot of testing etc. and categorically state the node is fine , with no other users affecting it.

STEPS TO REPRODUCE : We backup the server using the scheduled backup service and Wait I/O immediately goes up.

ACTUAL RESULT: Plesk downtime / Website downtime

EXPECTED RESULT: No downtime, successful back up

Some other info :
All other processes (MYSQL, apache, Nginx etc) are all running between 1 - 10%

Partition "/usr" utilization 4.2% used (1.81 GB of 43.3 GB) (?)
Partition "/var" utilization 50.6% used (61.8 GB of 122 GB) (?)

We are struggling to identify what has changed on the server that would cause this sudden change.

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Plesk 11.x / Linux :: Drupal Website - Pages Load Too Slow

May 1, 2014

VPS hosting, stats in my sig below. Have poor performance with a drupal and civicrm(drupal based) website and looking to troubleshoot.

Main issue is pages take too long to load, sometimes over 5 seconds and more! Below is my.cnf and MYSQLtuner results.

So my.cnf

Code:

[mysqld]
set-variable=local-infile=0
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
user=mysql

[Code] .....

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Plesk 11.x / Linux :: Unable To Load Object Of Type Account

Feb 3, 2015

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Parallel Plesk 11,0,9, update 63; OS centOS 6.

PROBLEM DESCRIPTION
when I try to access a domain to make changes, the system gives me this error

Message :
Unable to load object of type Account with id = 18: Account: unable to select: no such row in the table
file common_func.php3
line 3327
Type PleskFatalException

STEPS TO REPRODUCE
In ADMINISTRATION panel, clik DOMAIN -> click on one of 9 domains (only one don’t work)

ACTUAL RESULT
Error message

EXPECTED RESULT
normal operation of domain

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Plesk 12.x / Linux :: Unable To Update From Panel - Page Does Not Load

Jan 19, 2015

After doing the upgrade to v12.0.18 when I go in : tools , updates the page does not load . I added to the firewall port 8447 but nothing .

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Plesk 12.x / Linux :: File Sharing Stops - Unable To Load Folders List

Apr 6, 2015

After enabling File Sharing in Plesk 12, the service appears to function correctly. If only a few files are uploaded, they are ok. However, after uploading a directory structure with a handful of MB, and subdirectories, File Sharing stops. It shows at the top of the screen:

"Internal error: The File Sharing service is temporarily unavailable because the site is down for maintenance."

it also says in the main window:

"Unable to load folders list."

Clicking on Upload Files, that dialog also shows "Unable to load folders list."

I have checked that the ownership of those files on the server is www-data:www-data , and that permissions are 755 for directories and 644 for files, because it seems like ownership and permissions could be an issue, however that doesn't fix it. Removing all the files in the share does fix it, however that's not useful if the files should be available for sharing.

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Plesk 11.x / Linux :: Health Monitor Installed But Unable To Load Configuration File

Aug 31, 2013

I just installed the Health Monitor add-on in a brand new Plesk 11.5.30 on CentOS 6.4 but all that it's area in Plesk displays is this funky looking error:

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.Click to expand...

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Plesk 12.x / Linux :: Health Monitor Error - Unable To Load Configuration File

Apr 27, 2015

I have a one problem in my server . I use in Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6 I vps in systemOS CentOS6.6 Final Minimal and installing plesk health monitor show error in :

{"status":"error","statusMessages":[{"status":"error","class":"","content":"Unable to load configuration file.

And I try the command

/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/scripts/setup-health-monitor.php

output problem is :

Error: Unable to read /proc/partitions

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Plesk 11.x / Linux :: Migration From 8.6 - Unable To Load Object Of Type Account With ID 1080

Nov 14, 2014

after i migrate from Plesk 8.6 to Plesk 11.5 some of my Domains have trouble.When I want to open one of the Domain i become this error here: Internal error: Unable to load object of type Account with id=340: Account: unable to select: no such row in the table

In the databases i found some of errors here:

Previous error: Template_Exception: Unable to load object of type Account with id=1080: Account: unable to select: no such row in the table (select `id`, `type`, `password` . from `accounts` . where
`id`=1080)
file: /usr/local/psa/admin/plib/Template/Processor.php
line: 27

[code]...

I have already do this here: [URL] .... and reconfigure all my domains again, but the issue dont fix.

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LFD Excessive Resoureage Use

May 31, 2008

I keep getting emails from LFD saying this user is using to many resources and it is because of their shoutcast is their a way to take care of this problem?

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Load Testing :: Server Load Testers ( Commercial )?

May 6, 2008

Anyone know of some good server load testers ( commercial )?

Im not looking for application based load testing, I need real web server load testing... need to see how much traffic this one site can take before it cries.

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Excessive Resources Usage

Oct 9, 2009

Resource: Virtual Memory Size
Exceeded: 149 > 100 (MB)
Executable: /usr/bin/php

I've been receiving e-mails about this. May I know how to fix this?

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Excessive Connections From A Single IP

Jul 12, 2007

I have the impression that I am being affected from a kind of DDOS or email worm attack. Is there a way I can track the sources of the connections?

The control panel I am using is Plesk 8.2 on Linux CentOS 4.2

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PHP/DNS/Excessive Null Characters Error?

Apr 5, 2007

I'm having a problem that I've never run across before, and was wondering if anyone might have any ideas as to what may be causing this.

Basically, on 3 of 5 new servers on a brand new private rack from The Planet, we're having what we've narrowed down to be a problem with PHP or Apache. Loading any sort of PHP page with a larger output (even such as a simple 'phpinfo' call) results in, depending on the computer or browser in use:

- The page loading for a split second then reverting to a DNS Server Not Found page (observed in IE)
- The page loading, but filling the source code with vast amounts of extra blank spaces, making a simple phpinfo call download 5+mb of HTML (observed in both IE and Firefox)
- The page loading part way, then hanging (observed in Firefox)
- Occasionally the page will reload over and over again all by itself until it ultimately goes to a DNS error page (observed in IE)

Pages not including PHP, including very long .HTML and .SHTML pages, load just fine.

Here's a link to a page calling a simple phpinfo string, and nothing else (as this is my first post, I can't link directly to URLs, sorry):

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Excessive Resource Usage: Dbus (2015)

Nov 20, 2008

Excessive resource usage: dbus (2015)

I get below alarm from lfd
Quote:

Time: Sun Sep 28 12:16:06 2008 +0200
Account: dbus
Resource: Process Time
Exceeded: 134303 > 1800 (seconds)
Executable: /bin/dbus-daemon
The file system shows that this executable file that the process is running has been deleted. This typically happens if the original file has been replaced by a new file when the application is updated. To prevent this being reported again, restart the process that runs this excecutable file.
Command Line: dbus-daemon --system
PID: 2015
Killed: No

How can I find which process runs this excecutable file ?

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Apache :: Excessive Internal Redirects Error

Nov 4, 2013

What was causing this:

I installed a url shortner script but the link that the script creates takes you to a server error page.

I viewed the logs and I get this error over and over again.

Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace.

this is what is in my htaccess file

RewriteEngine On

RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-l

RewriteRule ^(.+)$ index.php?url=$1 [QSA,L]

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Google Doubts Hard Drives Fail Because Of Excessive Temperature, Usage

Feb 17, 2007

Mountain View (CA) - As a company with one of the world's largest IT infrastructures, Google has an opportunity to do more than just search the Internet. From time to time, the company publishes the results of internal research. The most recent project one is sure to spark interest in exploring how and under what circumstances hard drives work - or not.

There is a rule of thumb for replacing hard drives, which taught customers to move data from one drive to another at least every five years. But especially the mechanical nature of hard drives makes these mass storage devices prone to error and some drives may fail and die long before that five-year-mark is reached. Traditionally, extreme environmental conditions are cited as the main reasons for hard drive failure, extreme temperatures and excessive activity being the most prominent ones.

A Google study presented at the currently held Conference on File and Storage Technologies questions these traditional failure explanations and concludes that there are many more factors impacting the life expectancy of a hard drive and that failure predictions are much more complex than previously thought. What makes this study interesting is the fact that Google's server infrastructure is estimated to exceed a number of 450,000 fairly mainstream systems that, in a large number, use consumer-grade devices with capacities ranging from 80 to 400 GB in capacity. According to the company, the project covered "more than 100,000" drives that were put into production in or after 2001. The drives ran at a platter rotation speed of 5400 and 7200 rpm, came from "many of the largest disk drive manufacturers and from at least nine different models."

Google said that it is collecting "vital information" about all of its systems every few minutes and stores the data for further analysis. For example, this information includes environmental factors (such as temperatures), activity levels and SMART parameters (Self-Monitoring Analysis and Reporting Technology) that are commonly considered to be good indicators to describe the health of disk drives.

In general, Google's hard drive population saw a failure rate that was increasing with the age of the drive. Within the group of hard drives up to one year old, 1.7% of the devices had to be replaced due to failure. The rate jumps to 8% in year 2 and 8.6% in year 3. The failure rate levels out thereafter, but Google believes that the reliability of drives older than 4 years is influenced more by "the particular models in that vintage than by disk drive aging effects."

Breaking out different levels of utilization, the Google study shows an interesting result. Only drives with an age of six months or younger show a decidedly higher probability of failure when put into a high activity environment. Once the drive survives its first months, the probability of failure due to high usage decreases in year 1, 2, 3 and 4 - and increases significantly in year 5. Google's temperature research found an equally surprising result: "Failures do not increase when the average temperature increases. In fact, there is a clear trend showing that lower temperatures are associated with higher failure rates. Only at very high temperatures is there a slight reversal of this trend," the authors of the study found.

In contrast the company discovered that certain SMART parameters apparently do have an effect drive failures. For example, drives typically scan the disk surface in the background and report errors as they discover them. Significant scan errors can hint to surface errors and Google reports that fewer than 2% of its drives show scan errors. However, drives with scan errors turned out to be ten times more likely to fail than drives without scan errors. About 70% of Google's drives with scan errors survived the first eight months after the first scan error was reported.

Similarly, reallocation counts, a number that results from the remapping of faulty sectors to a new physical sector, can have a dramatic impact on a hard drive's life: Google said that drives with one or more reallocations fail more often than those with none. The observed average impact on the average fail rate came in at a factor of 3-6, while about 85% of the drives survive past eight months after the first reallocation.

Google discovered similar effects on hard drives in other SMART categories, but them bottom line revealed that 56% of all failed drives had no count in either one of these categories - which means that more than half of all failed drives were put out of operation by factors other than scan errors, reallocation count, offline reallocation and probational counts.

In the end, Google's research does not solve the problem of predicting when hard drives are likely to fail. However, it shows that temperature and high usage alone are not responsible for failures by default. Also, the researcher pointed towards a trend they call "infant mortality phase" - a time frame early in a hard drive's life that shows increased probabilities of failure under certain circumstances. The report lacks a clear cut conclusion, but the authors indicate that there is no promising approach at this time than can predict failures of hard drives: "Powerful predictive models need to make use of signals beyond those provided by SMART."

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Some Sites Load Slow, Some Sites Load Fine, Server Load Is Fine

Aug 12, 2008

I'm having the oddest issue. For some reason, some of the websites on my server load fine, and some take a really long time to load (2 minutes).

Now, the server load is fine, and the size of the sites aren't the issue either. I've restarted Apache and a couple more services, and still the same sites seem to load very slow.

What could be causing this since it's only effecting certain websites?

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Plesk 12.x / Linux :: Full Server Migration To New Server With Same Hostname?

Jul 20, 2015

I'm wondering whether it is possible to perform a full server migration to a new Plesk server with the same hostname or will Plesk give an error about the hostname being the same?

The new server would not be accessible by hostname (only via IP) until DNS and glue records were changed after the migration.

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