Modifying Service Terms & Conditions
May 31, 2009
Our org is in a position to modify/customize the standard Service Terms & Conditions offered by one of our webhosts.
Our org has around 70 staff and only one IT guy. So the technical level is very low. I'm unsure of exactly how many servers there are perhaps around 10 and they are with 3 different providers.
We discovered that different departments were being charged different prices for similar services and that kind of thing.
useful modifications of the contracts, that reflects the low tech level of the staff,
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Sep 26, 2007
I only have FTP access to webhost and no webhost cpanel access nor shell access. Is there a way to backup the MySQL database that is being used for ZenCart on this host?
I'm thinking that the answer to this question is "no". However, it would be wonderful if someone told me "yes".
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Dec 4, 2007
Just wondering if there is some 'plugin' for MRTG which will e-mail or send an sms if certain conditions are true (bandwidth exceeded on some server /device)?
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Dec 11, 2007
I am shifting my email to an external service provider. I found this link about lowering the TTL before doing the migration so that the DNS caches are updated fast enough.
However, the page has me confused. The minimum TTL in my domain's SOA is 86400 (24 hours) and that of my domain's MX record is 14400 (4 hours). I am only migrating my email, not my domain. Does that mean I have to lower the TTL for just the MX record or does the SOA's TTL take precedence over everything else and I have to modify both?
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May 21, 2009
I found the following script to check the status of my LSI megaraid card.
Code:
#!/bin/sh
CONT="a0"
STATUS=0
MEGACLI=/opt/MegaRAID/MegaCli/MegaCli64
echo -n "Checking RAID status on "
hostname
for a in $CONT
do
NAME=`$MEGACLI -AdpAllInfo -$a |grep "Product Name" | cut -d: -f2`
echo "Controller $a: $NAME"
noonline=`$MEGACLI PDList -$a | grep Online | wc -l`
echo "No of Physical disks online : $noonline"
DEGRADED=`$MEGACLI -AdpAllInfo -a0 |grep "Degrade"`
echo $DEGRADED
NUM_DEGRADED=`echo $DEGRADED |cut -d" " -f3`
[ "$NUM_DEGRADED" -ne 0 ] && STATUS=1
FAILED=`$MEGACLI -AdpAllInfo -a0 |grep "Failed Disks"`
echo $FAILED
NUM_FAILED=`echo $FAILED |cut -d" " -f4`
[ "$NUM_FAILED" -ne 0 ] && STATUS=1
done
exit $STATUS
The output of the script is:
Code:
Checking RAID status
Controller a0: MegaRAID SAS 8344ELP
No of Physical disks online : 4
Degraded : 0
Failed Disks : 0
My question is how can I modify the above script so that if the number of degraded or failed disks is > 0 or if the number of disks online is < 4, it emails me.
Also, I would like to have it email me the output/status daily or weekly (just as a double check so I know the cron is still running).
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Jan 5, 2007
Given that I am using cpanel, is there a way to modify httpd.conf so I can enable mod proxy without having to do it directly?
This is what I am instructed to do.
Quote:
Have you checked you have mod_proxy enabled? To enable mod_proxy uncomment it's LoadModule line in the httpd.conf file. You may have to ask your host.
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Jul 7, 2007
I was using Apache's <Directory> directive to modify the way the default indexes look.
I recently moved from openSUSE to Windows Server 2003 and copied over the Directory code but it no longer works.
Code:
<Directory />
Options All
AllowOverride All
IndexOptions SuppressHTMLPreamble SuppressDescription FancyIndexing VersionSort FoldersFirst IgnoreCase IconsAreLinks NameWidth=60
HeaderName /!_images/html/header.shtml
ReadmeName /!_images/html/footer.shtml
AddIcon /!_images/icons/application.png .exe
AddIcon /!_images/icons/application_xp_terminal.png .sh
AddIcon /!_images/icons/book_open.png .pdf
AddIcon /!_images/icons/music.png .mp3 .ogg
AddIcon /!_images/icons/photo.png .jpg .jpeg .png .bmp .gif
AddIcon /!_images/icons/television.png .avi .wmv .xvid .divx .mpg .mpeg
AddIcon /!_images/icons/script_code_red.png .php .php4 .php5 .js
AddIcon /!_images/icons/ruby.png .ruby .rb
AddIcon /!_images/icons/folder.png ^^DIRECTORY^^
DefaultIcon /!_images/icons/page_white.png
IndexIgnore query.txt !_images !_Jason !_media2 lost+found Modules _images login torrentflux phpinfo.php Thumbs.db tmp.txt phpmyadmin sandbox test.txt test.php _index.php robots.txt System Volume Information RECYCLER
</Directory>
It doesn't load the headerfile or the readme file (they exist) and it uses the Default Icon for all files
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Sep 8, 2007
Colocation is complete new to me. Because of the speed limit of the broadband in my house and unaviabily of DSL I have to conisder colocation.
Please shed me some light on negotiating terms with the Colo company;
- do I need to purchase a rack from the colo company to install my server
- electricity - is it central supply and I don't need installing power-supply on the server
- can I make access to my server in day time for repair
- is there speed limit on the broadband connection to my server
- what other terms I have to pay attention to
etc.
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Oct 1, 2014
Some sites reach maximum children
so I need to change
pm.max_children = 5
for all new domains on a server
How can this be done?
I know i can change it manually on each new domain, is there some kind of template to modify?
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Sep 11, 2009
Heads Up.
Forget everything you've learned about Windows Server "authenticated" and "unauthenticated" licensing for your monthly SPLA reports. The game has completely changed, and NOT for the better.
Microsoft has changed to "outsourcer" and "non-outsourcer" licensing instead.
Quoting Microsoft:
Quote:
"Outsourcing is an application or service that a service provider manages for their customer. For purposes of this definition, the managed application or service is:
(a) Used by its customer's employees, contractors, agents, or vendors
(b) Not the service provider's intellectual property
I contacted MS directly for clarification on how this applies to webhosting. The response was, if the service provider is (and I quote), "simply managing the infrastructure layer and not managing anything else... in other words just keeping the lights on", that is non-outsourced.
If you are providing any software or management of the environment, even something as simple as Windows Updates or other basic management tasks on the server-- which is the case, for example, if you are running a shared webserver, then it is "outsourced".
Your email server is providing a service that is considered an outsourced service, and you must report (and pay for) an "outsourced" license for that server.
And here is the bad news.
Under the old terms, the Datacenter edition of Windows Server (which allows unlimited VMs at no additional charge on the machine where the license is assigned) cost just under $50/month.
The new "outsourcer" Datacenter license is nearly $250/mo. Yes, you read that right, a whopping 400% monthly license fee increase for Datacenter edition.
A single copy of Windows Server Standard edition is over $75/mo. when used in the outsourcing role.
Other pricing and terms have changed as well, so grab a copy of the new SPUR and READ it. All it takes is a moment of uncertainty to put you wildly out of compliance under this new layer of insanity.
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Jun 12, 2008
In their terms of service, they state that if files over 500kb exceeds 10% of the space your uploaded files, you are violating their Acceptable Use Policy and will suspend your account.
This is clearly out to fraud their clients because if you upload 10 large pictures and put them on a website along with a simple HTML page, you are effectively breaking their terms. So watch out for these tricks.
I have been a client of WHB since 2002. I use them just for a couple of galleries and such through the years. Recently, I made a business that serves MP3's for a couple of my clients. I bought a their plan for 300GB and 2TB transfer. I knew that they weren't selling 300GB nor 2TB transfer so I read their AUP which stated that they were really selling about 10% if you want to host files greater than 500KB.
I used about 15GB of space and and 30GB of bandwidth a month which is 5% of the disk space and 1.5% of the bandwidth that they claim to give you. This is clearly not abuse under any interpretation. However, it violates their AUP and I have been suspended.
I could have fill up 150GB of their disk space with garbage HTML files to accomdate the AUP but I would consider that abusing their service.
Beware of their AUP when you want to host with WHB. Make sure that you understand the terms or else they have the upper hand.
I was not doing any sort of annoying activities such as emailing, linking a zillion domains, using CPU time, breaking copyright, or otherwise abusing their service.
I'm only writing this to warn people of the potential pitfalls in using WHB. If any of you recommend a web host that isn't out to get you with questionable terms, please post it because I have to move my website and files. My budget is about $30 a month.
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Jun 29, 2008
i go to fdc server for colocation i see something like :
1U = $39 than 1Mbps dedicated Internap = $15/Mbps ?? What does the 1Mpbs mean ? Does it mean i pay 30x15x1 = 450$ per month for bw alone ? and extra $39 for space of 1 u and power?
Also what does 95th percentile mean, please provide examples in terms of numbers if possible.
Also is there anything bad if you get 2Mpbs bw charged at xyz$/Mpbs? Example of bad "slow downloads" "slow sites" , say i have 600KBPS home connection, will i be able to download off such a server @ 600KPS max or close to it or will it be only 200KBPS max maybe?
I am sure new players who want to colocate also get confused with all the terms and the price? Examples with numbers of what kind of bw's are available would help.
Also if i order a server say from dell, what parts do you need to order ? Like example bezel? Rails? etc. etc.....
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Jun 3, 2007
Can I know whats the definition of the following :-
1.Rackspace
2.Private Rack
3.Private Cage
4.Private Suite
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Apr 25, 2007
I understand how it works because I use it at my full-time job.
But in the web design business one of my clients has expressed interest in setting up exchange service so they can access their webmail and calenders, etc., from home PC's.
i currently am hosted on Hostgator. I can create a subdomain webmail.thisclient.com --> then what? Do I just upload the ecxhange server ( I have the software) to the website? What else do I need to do?
I have never implemented an exchange system before. If it is too complicated I will just source it out if the client decides to go ahead with it.
Any advice? Again, really not sure of how it operates. Can I even do this through hostgator or do I need a specific host?
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May 19, 2008
if its possible to display subdomains on the Apachelog page? For example under "vhost" it would list the full website address of each subdomain?
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Apr 23, 2008
what is the best server hosting company that i can get speed from to the midle east --?
i have houge files that i want to store on my server and let people download them att maxemom speeds
so what is the best company that can do that?
xlhost?
powerserver?
or what?
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Jul 10, 2008
While dedicated server providers are quick to promote that they support the server hardware how proactive do you expect them to be in terms of identifying hardware problems?
When hardware goes bad a customer might see performance problems and report it, or perhaps notice hardware errors in the logs.
Or is it the host's job to be monitoring hardware components status? Would you consider such monitoring to be part of the basic service or an optional management extra?
I'm interested in your expectations with a typical dedicated server.
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Apr 27, 2015
I have a Server with Centos7 + Plesk 12 and in the service configuration say that the Bind service is not installed, from command line i have install named services and make a manual configuration the first domain, but when I return to the service page in plesk... the problem is the same, the Bind Service is not installed; then the problem is when i want create a new hosting i need to go to the ssh to make the DNS configuration...
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Sep 10, 2014
Got following Problem: Unable to find service node for web service on domain with id = 0
After a Check from [URL] ....
I tried this: [URL] ....
Result:
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
Resolution:
mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'
Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'
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Jun 24, 2015
Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:
[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()
[code]....
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Jul 6, 2014
We are currently using Parallel Plesk 11.0 version and there is one requirement from microsoft provider to add the exact same values in SRV Records.
Priority of Service = 100
Weight of Service = 1
but these values are not available in the dropdownlist. attached are the screenshots.
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Jun 15, 2014
Clean install on openSUSE 13.1
After deleting a domain, we got the following error which rendered the panel useless.
Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page
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Sep 18, 2007
If i wish to start up a business with the VPN service.. do i need to install any specific software on the server side? Can it be run on Windows?
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Jul 13, 2009
how to setup a Windows server to provide SSL service to other web sites. I'd like to offer a free service to my local customers and anyone who wants to secure their online operations.
can OpenSSL do the job?
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Jun 13, 2009
I am trying to find the best economical solution regarding my email address but I need some advice pls.
I have a very small package with asmallorange and I have set up one of my business email in it. I didn't calculate that this business email could take so much space. I have some assistants which work in other places. One of my problems is these asistants who need to access this address too, are not allowed to access any free email provider like gmail, yahoo at their work computers because of their work policy. So I can't do forwarding and I need to have this email address under my domain.
I am thinking of these options:
1) Get more space . This will become expensive for me.
2) use a dedicated email service under my domain name.
I have no experience here and I wonder if using a gmail service under my domain will be blocked for my collaborators.
3) change host ( I am afraid to lose my data and my website database).
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Aug 20, 2009
I'm going to start offering a KVMoIP service for my customers and am trying to get ideas on the pricing. What do y'all think about it? I know most places that I know about charge a setup + hourly fee, well, I like to be just a little bit better, so let's see what y'all have to say.
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Jan 3, 2009
Do you use any uptime monitoring service? If so, which one do you use? Do you use a paid monitoring service, or a free one?
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Mar 23, 2009
I was thinking of putting together a DB of all the IPs I block due to spam, hackers, known proxies etc... this would help cut down on malicious use of services such as spamming forums, if I catch them once, they would not have chance to spam up my other forums if each forum checks the same block list. I could also auto block proxies by having it query up online proxy lists.
But before I reinvent the wheel, does such service online already exist? Kinda like RBL, but for web services. So you can basically block IPs off your site before they get used maliciously.
To be even more advanced some special port scanners could go around scan networks for infected machines and block those too.
How it would work:
Site A has a spammer from IP 1.2.3.4 and submits it to the block service. Spammer then goes on site B to try and spam that forum, but that IP is already blocked because the owner of site A submitted it to the list and site B checks against that list.
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Jul 22, 2009
The VPN service owner can he track and know all his customers activity
I mean let's say am a customer and I bought VPN subscription and then logged in with my new vpn ip and I login to my email , in that case the VPN service owner can he read know my email password or other sensitive data like if If I login to myspace.com can he know what password I used using his vpn server logs?
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Apr 20, 2009
Anybody using their service? Prices are low, plans look good.
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Feb 28, 2008
i ordered my server on monday,it took 80hrs to get the server,but the login panel can not be opened,then i ask them,their support is online in msn,i talk with them,but when i ask them about the login panel link can not open,they didnt reply me.it really disapointing,i ordered it one monday,but now almost friday,i still havent used it,regret to order it...
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