[Europeans] Any Experiences With Media Temple
Feb 10, 2007
Iīm currently searching for a new ISP. At the moment Iīve got plans at two different companies in Germany.
They are OK in relation to service, performance and availability. Their technical features are so-so.
One of them is annoying me because they have two different control panels which really suck...
Some time ago I ordered two domains and then an new plan. I wanted to move the domains to it and that was really hard.
... and for one I had to pay twice. ... in future I want to start many new projects and thatīs not a good basis, isnīt it?
OK, Media Temple sounds really good. The features are stunning and their website is much better.
If your are located in Europe or especially in Germany - what are your experiences with mt?
Is performance and availability ok? What about support, payment and legal stuff?
View 2 Replies
ADVERTISEMENT
Oct 25, 2007
Recently I bought a hosting on MediaTemple. My previous site index file is index.php. But when I uploaded my site to MediaTemple it can not see it.
Where can I set default index file for MediaTemple? I need to change it to index.php instead of the index.html.
Please don't redirect me to MT support, they are too slow.
View 2 Replies
View Related
May 6, 2009
I manage and develop an e-commerce site which the original designer had put on Media Temple. Their grid service and general marketing looks and sounds superb. This is no doubt why a lot of people go with them.
For months now they have been giving my client problems. People in certain places can't access the site because MT are always up to tricks moving the servers around. On top of that their MySQL performance has latency issues which makes most pages load slowly.
I decided to move the site to Knownhost(vps) who seem to offer good service at a reasonable price.
Before I could even begin to transfer the emails to the new server I get reports that the site has been down for over 24 hours. The site is still down after a whole day. This means my client can't sell their stuff and I can't transfer to the new host either.
I called MT and they offered free hosting for a year. I don't think it's worth it. The uptime and service and performance I've seen has been no better than $5/month shared hosting. For a site like this I don't think it's worth risking uptime (and therefore sales) on a company that can't get their act together. I've never had downtime from any other host before, let alone multiple times like MT.
I'm putting this out there just to warn any people who may be thinking of going to Media Temple.
I would be interested to know others experiences with Media Temple.
View 14 Replies
View Related
Aug 15, 2008
We purchased a EV Certificate: [url]and have tried to install it on Media Temple.
However there are 4 parts to it and can not work out how to get it to work, we tried their user panel and still tells us key is invalid. Tried the Media Temple helpdesk and they have no idea either.
Does anyone have experience installing these?
View 2 Replies
View Related
Apr 23, 2008
They really have an ideal plan for me with their grid service. But I wanted any recent customer views on them, before I make my mind up about going with them for hosting.
Also if you don't think Media Temple is good can you provide someone who is?
I have been reading this forum all night now. And I'm just clueless still as to who would be good enough to go with. I don't want to make a wrong decision. I would prefer something with 10Gb or over not fussed on the cpanel or bandwidth as long as they have good support and are efficient. Also my budget is around the $20-$25 bracket.
View 5 Replies
View Related
Apr 29, 2008
I am currently hosting with Media Temple, but I completely hate plesk, and want cPanel on the server. I have even considered going to Mosso, but too expensive for what I need.
Here is my question, I have a (dv) server with MT, and am wondering, can I put cPanel on there instead of Plesk. I tried to search their knowledge base with no luck. I am currently on hold waiting for tech support, but I still have about 17 minutes so I figured I may get a quicker response here.
View 8 Replies
View Related
Aug 16, 2007
I am thinking about hosting with Media Temple's Dedicated Virtual Server. What's everyone's experience with them like? If not Media Temple,
View 4 Replies
View Related
Dec 9, 2007
I have been hosting with (mt) Media Temple for six months now and would like to provide my independent review of their service.
My Background/Potential BiasesSix years hosting experience with other various companies
Ten years working in the computer industry
Former employee of the world's sixth-largest hosting company, The Planet (source: Netcraft)
hackmysql.com, of which a few people have heard
Therefore, I have been on both sides of hosting, as an engineer and a customer. My review is written as a customer, but I have certain sympathies for the engineers at Media Temple.
Services I use at Media Temple(gs) Grid-Service (the basic package)
MySQL GridContainer LITE
Review
Overall, I am very pleased with the service at Media Temple. From reading other threads here on WHT, I know that (mt) had a rough start with their Grid-Service. These problems, however, were before my time with (mt).
One Major Problem
Since I began hosting with them, I have had only one major problem, which I helped caused. In October there were "storage issues", which is the nice way of saying, "the hard drive ran out of free space." The partition where my home directory resides had about 2G of free space before I began working with some 2G log files. Thus I helped create those storage issues.
I don't know (mt)'s storage policy and practices, but I suspect that they were not expecting those free 2G to disappear so suddenly. Therefore, I take a little of the fault, because my sudden burst of disk usage did cause problems for everyone else on that partition.
Otherwise, my six months with Media Temple have been without problem. Since I have a technical background, I am not inclined to create support tickets often, but I have created three.
Support Tickets
The first was for a mail/DNS issue. Before an (mt) Grid-Service (gs) server will handle mail for a domain, the server must see that the domain's MX record resolves to itself. This is a sensible precaution. Problem for me was: the server hosting my domains was lagging behind every other server in DNS resolution. (mt)'s primary DNS servers were correct, as were all other outside DNS servers, but my particular (gs) server was not resolving properly and therefore would not enable mail for one of my domains. The response I received to my inquiry about this "problem" was a stock response that said, basically, "Wait; DNS takes time." Of course I already knew this but I was hoping that the tech would maybe refresh the DNS daemon on my (gs) server to move the DNS propagation process along more quickly.
Second support ticket was due to the store issues mentioned previously. Their response was quick and apologetic, even though I helped to create the very problem I was inquiring about.
Third ticket was a request for a Perl module. The ticket was escalated to a higher level of support which installed the module. Engineers are cautious about doing things that effect the entire server. Even though a Perl module is very small and harmless, I'm glad that this request was done quickly and without question.
Shell
I am a heavy shell and vi user. I won't host at a place that doesn't have excellent shell access. Media Temple's shell access is excellent and has no silly restrictions. Certain commands are blocked for the security/privacy of others (or perhaps due to how they implement their grid), but I have not yet encountered a problem with the shell.
Most importantly, I demand super-low latency because even a little latency creates a terrible lag when typing quickly in a shell. Although my (gs) server is somewhere in California and I live in Europe, I very rarely experience any lag due to latency, and that's pretty impressive for a transatlantic, 7,000+ mile link.
My (gs) server runs Debian so the shell is nothing crazy and (mt) has not made any modifications to it that I can see. Therefore, the shell feels proper and like "home".
Control Panel/"AccountCenter"
Media Temple has developed its own web control panel, called the AccountCenter, for (gs) accounts. (The dedicated-virtual service uses Plesk.) Overall, it's a good control panel, easy to use and understand, with a simple layout. It should be noted that I'm not the kind of person who does everything through the control panel. Regardless, I have never had a functional problem with it--that means it has always done what I expected it to, without weird or unexpected results.
It lacks only one feature as far as my needs are concerned: domain aliases. How to add domain aliases through the AccountCenter confused me a little. If I have domain.com and I want all traffic at foo.com to transparently access domain.com then accomplishing that in the AccountCenter is less than intuitive in my opinion. When I had this problem, I discovered that I had to create both as two separate domains, then remove the foo.com directory and create a symbolic link from foo.com -> domain.com. I could have left the foo.com directory and then added some HTTP redirects or mod rewrites, but the symbolic link is much more elegant. They do have an article in the knowledge base about how to do this, but for people who manage their account entirely through the control panel and FTP, it's not pleasant to SSH, vi .htaccess, rm -rf, and ln -s, etc.
A further criticism about the AccountCenter is that it seems to run slowly from time to time. Even when the shell is quick (therefore, I know it's not a matter of transatlantic lag), the AccountCenter responds and moves slowly. Perhaps my little laptop is too slow to quickly render the pretty, graphical, dynamic windows and such. This is a superficial problem though because it doesn't affect the service of websites or database or anything else.
MySQL
As hackmysql.com suggests, MySQL and database connectivity is very important to me. I am skeptical of shared MySQL servers because of the "bad neighbor effect." This, however, is what (mt) intended its MySQL GridContainer service to overcome.
Secondly, I am skeptical of remote MySQL servers in massively shared hosting environments. Yes, it is good to have the database servers separate from the web servers, but in massively shared hosting environments there is a risk of web server to database server lag due to the internal network being saturated with other traffic (web, mail, ftp, streaming audio/video, ddos attacks, etc.). A few milliseconds of network lag means a few milliseconds longer that the query appears to take.
Therefore, I was skeptical of (mt)'s MySQL GridContainer at first for these two reasons (bad neighbor and network lag), but I have been pleasantly surprised by its performance. I don't know how they have built their grid, but my MySQL server performs as if it were local, and I have never experienced the bad neighbor effect. Perhaps I got lucky and I'm on a MySQL server with few other users, or perhaps their MySQL GridContainer really is doing its job well and keeping my database activity isolated from everyone else. I'm not really interested in the implementation, just the result, and the result has been excellent for the last six months.
My only criticism in this respect is: why is only MySQL 4.1 available (and PostgreSQL)? That version is no longer developed and 5.0 is a well established GA release. There is a knowledge base article that says they are planning to offer other versions of MySQL but there is no planned date for this "feature." My suggestion: make it a priority. Unless there is a very deep technical obstacle, there is no excuse to not be offering 5.0.
Two Random Criticisms
Webmail: I wish they offered more choices. I like SquirrelMail, but if I had an easier, better choice, I'd use it. They do offer a nice, advanced knowledge base article on redirecting webmail to a 3rd part app. I could do this but, I'm lazy , I just want to click a button inside the AccountCenter to choose a diffrent webmail app. Furthermore, like the AccountCenter, SquirrelMail runs slowly from time to time. I would really like this to be improved. Perhaps SquirrelMail is just a slow app; again, I don't care about implementation, I just want a faster, nicer webmail.
Raw Apache/httpd logs: Every host handles these differently. Since I don't like any of the normal webstat programs (including Urchin which comes free with (gs) accounts), I wrote and use my own, therefore, I need access to the httpd logs. Problem with (mt) in this respect: all domains are in one log. My understanding is that this is due to some technical limitation. It's not a huge problem, because I can parse and separate each of my domain's traffic myself, but it would be nice if (mt) would do this already for me.
Conclusion
Despite the "grid chaos" in the past, I think Media Temple today is a solid, reliable solution. I waited half a year to write this review because I wanted to acquire a good average of experience. As the review has shown, the average of my experience with Media Temple is overwhelmingly positive.
In six months, the only one major problem I've had was partly caused by myself. Although I have criticized certain parts of the service, like running MySQL 4.1 and slow SquirrelMail, these criticisms are mostly superficial. What matters most is that my service with Media Temple--my websites, databases, and shell access--has been rapid and reliable.
View 14 Replies
View Related
Jul 1, 2009
Although I can easily migrate the databases and website data, I am not certain what I should do with emails, as I have four clients whom all use emails.
View 7 Replies
View Related
Jun 17, 2007
I've got my www.domain.com with Media Temple, but I can't seem to figure out how to create a [url] url with my server.
View 1 Replies
View Related
Jan 12, 2009
how's media temple these days?
In particular the grid service.
Does their service stay up? How often is it down? I heard a lot of horror stories back in the day, and went with another provider.
Sadly, my current provider has had a string of downtime each day and I'm looking to switch.
Before I go with another provider, i want to make sure that MT's grid service is good.
And how it would compare with their dedicated virtual service.
Especially when you consider their dedicated virtual service compared to the gs with a mysql container.
View 6 Replies
View Related
Oct 18, 2008
I currently own a reasonably sized VPS paying around 40/$80 a month for it. I am extremely happy with the service but I have recently move from freelance to being hired by a company.
I wish to scale down my costs so looking at other options.
I hear a lot (mostly good) of things about MT and was wondering what peoples experiences are - particular with ease of use, support and uptime.
I would also like to know about how the normal shared hosting option works for people hosting some clients website and email. I currently have around 10 clients hosting with me and 100 emails. Is it easy for clients to use and i assume pop and imap are supported.
I currently run my VPS on cpanel. would it be easy to transfer everything or is it very much of a manual job?
View 5 Replies
View Related
Oct 31, 2009
I host about 30 sites for clients who don't want to manage their own hosting. All of the sites are low-traffic. Almost all use FrogCMS or Wordpress /w minify and cacheing options. All of my clients use Google Apps for email.
I guess I'm looking for a reasonable host (nothing unlimited) more storage than ASO would be nice - I'm looking from something from $10-20 monthly and I can purchase for a year at a time.
Sharkspace, downtown host and host gator seem a little "dreamhost-like"... but have good reviews.
Also, I'm in Montreal so a datacenter on the east-coast would be nice
View 14 Replies
View Related
Jun 26, 2008
if having servers on the East coast vs the West coast would give significantly better speeds for those people accessing sites from Europe?
We have servers in Texas and someone trying to sell us on a CDN (content delivery network) showed us numbers where it was taking 4-5x longer for someone from Europe to download a file. We want our sites to be faster for Europeans so I was wondering if moving to the East coast would help.
View 10 Replies
View Related
Jul 12, 2009
[url]
Their offering looks interesting, at least in the paper/web.
They seem to suupport SQL Server 2005 Reporting services
and allow the installation of custom dll components
View 5 Replies
View Related
Jun 9, 2007
considering buying a UK VPS with VT6 as there service looks impressive and support is top notch and they seem knowledgeable
Has anyone else got any experiences with VT6
View 5 Replies
View Related
Sep 18, 2007
experience with connexions4london as an IP transit provider. We are looking for dual 100Mbit (commit) connectivity in Telehouse East and their pricing and response time on the quote was very good.
Any feedback on their tech support and network will be greatly appreciated. Any other options (good network/price)
View 1 Replies
View Related
Apr 10, 2009
They are sure running some great specials right now but sometimes things aren't as good as they seem. Any experiences from people especially on their management services & such from users who have had them (or used to have them) for some period of time (not brand new or short-time users--- unless the short time was due to very bad experiences from the start).
And please-no "secret reps" telling me how great you are, would like some actual user experiences. Have been very happy with the same provider for over 6 years but their pricing is not reflecting the current trends in server technology & I'm growing tired of "negotiating" (old tech at new tech prices) so I've been looking for some options for the first time in years.
High-end users preferred (quads-dual quads etc.) but mainly want to know if they live up to their management & security promises (response times SLA, tech knowledge, etc. for "fully managed".
View 6 Replies
View Related
Apr 22, 2009
I would be interested in hearing thoughts on your experiences with Installatron. Is the availability of this something that you put a lot of value in when choosing a hosting provider?
View 14 Replies
View Related
Feb 19, 2009
Has anyone tried oVirt yet? [url]
I would be interested in hearing your experiences if you have
View 6 Replies
View Related
Oct 11, 2009
I want to know if anyone has experience with dedicated servers and the ms exchange services provided by Coreix.net?
Is a reliable company?
Does it has a full time staff with "real" engineers and a good support?
And about the network and datacenter?
View 3 Replies
View Related
Jul 16, 2008
A few month ago I needed some Windows VPS server and checked out WHT.
Apparently some folks recommended VPSLand and I thought it would be a good choice. Well after a few weeks with them I decided to move to another firm, because their Support is worse then I have ever seen with any hosting company.
It takes days to get an answer and in one occasion i even had to cancel the server since they couldn't get it to work again
Then yesterday one server went offline and after waiting a half day on support I received an email telling me that the server was online since months.
Then the hit today was that they just shut down one of the server cause he would use to much CPU
The thing which puzzles me is that they shut it down without notice and have me, the client, figuring out why i can't login
Long story short. I will move all my server to another company and can only recommend you to stay away from those guys.
View 14 Replies
View Related
Nov 18, 2008
I'm a longtime lurker and finally decided to register today. This place has been great for hosting info., etc.
I've been piggybacking on a friend's Mosso hosting account for about six months. That is, I pay a % of the $100 full-account price, as I haven't needed the full allotment of space, bandwidth, etc.
While I like Mosso and especially the simple control panel, etc., it seems like they've had a tough run of stability problems lately. Other than a couple instances of my site taking a few seconds to load, I haven't been impacted myself (that I can tell).
HOWEVER, I've noticed Mosso very recently has changed the format of their Status blog by eliminating the archives and only showing the latest post or two. This tells me Mosso is concerned with the number and length of outages they've had lately, as it's no longer possible to review recent downtime issues as it was for most of the past few years. (I was watching Mosso long before switching to their hosting.)
Further, maybe I'm just paranoid, and it seems like others would be complaining if it's true, but lately I've suspected some email is going AWOL. There have been several instances lately when I've checked my email after a day or two and noticed 10- and 12-hour gaps with no emails (not even spam). I've also had weird stretches where I've sent emails to a dozen people but only received replies from half of them. (These are friends and business associates; people from whom I'd expect a 95% reply rate.)
After a lot of comments, and especially complaints, on this board over the past couple years, it seems like Mosso rarely comes up here anymore, which seems like it should be a good thing. I'm curious if others here have had recent experience with Mosso and, if so, if they've had any problems.
View 9 Replies
View Related
Apr 22, 2008
This thread is mostly for me to keep track of how things go with this host and hopefully to benefit any others that might be thinking of hosting with them in the future.
I'm going to try and keep my interactions with this host updated here over time.
04/22/08
Posted a pre-sales question in their forum, answer received 58 minutes later. (Good sign, but presales/sales generally have fast response times)
3:30pm
Decided to give them a shot, ordered the following package (some upgrades from the default package).
Hosted Domains: Unlimited $0.00
Disk Space (Upgradable): 3,000 MB $0.00
Bandwidth (Upgradable): 30,000 MB $0.00
Microsoft SQL Server 2005 Databases (Upgradable): 3 Databases $1.75
MySQL 5 Databases (Upgradable): 5 Databases $2.00
ASP.NET: ASP.NET v1.1, v2.0, v3.0, v3.5 + ASP.NET AJAX $0.00
ASP Classic: ASP Classic Version 3.0 $0.00
PHP: PHP Version 5.2.X $0.00
Sub-Domains (Upgradable): 10 Sub Domains $0.90
Domain Aliases / Pointers (Upgradable): 1 Domain Alias $0.00
E-mail Inboxes/Addresses with POP3 + IMAP4 Support (Upgradable): 5 E-mail Addresses + 5 Free E-mail Aliases $0.00
Mailing Lists (Upgradable): 1 Mailing List $0.00
Mailing List Size (Upgradable): 10 Contacts $0.00
FTP Accounts : Unlimited FTP Accounts $0.00
Statistics: Unlimited Domains Site Statistics using SmarterStats $0.00
Virtual/Application Directories: Unlimited Virtual Directories $0.00
Secure/Password Protected Folders: Unlimited Secure Folders $0.00
Dedicated Application Pool/Process: Yes, For Each Hosted Domain $0.00
Web Data Manager for MS SQL Server 2005: Yes, Includes Backup and Restore Tools $0.00
Remote Connections Enabled for SQL Server: Yes, Using SQL Server Management Studio 2005 $0.00
PhpMyAdmin for MySQL 5: Yes, Includes Backup and Restore Tools $0.00
Additional Components: ASPUpload, ASPJPEG, and ASPE-mail $0.00
Webmail System: Latest Version of SmarterMail $0.00
Automatic Customer Billing: Yes, With Multiple Payment Gateways $0.00
Confirmation page says my site will be setup within 24 hours. Not promising as far as auto provisioning goes.
3:35pm
Checked my email for order confirmation. I'm happy to see my site has already been provisioned! The email states that it might take longer (up to the previously mentioned 24 hours) for some of the upgraded items to take affect, I'm ok with this.
The email also contains all of the information I need to get things going, IPs, URLs, etc.
I'll update again later with any new information.
View 2 Replies
View Related
Sep 2, 2008
Does anyone have any experience with them? I am deciding whether or not I am going to get hosting from them. If anyone can recommend anything else I only need these. About 1GB of space and maybe 10-20gb of bandwidth. It will mostly be for photography but later on in the year I will have to host some songs and approx 50 people will be downloading 10 songs each.
View 14 Replies
View Related
Feb 19, 2008
Can anyone let me know their opinions on Voxel/Voxrox?
I am specifically interested in hearing from people who have direct experience with them, not just "I've heard they're really good". Have you experienced many outages and how is support for you?
Please also mention whether you have used / are using their managed or unmanaged option.
I have used the search but it's rarely clear whether people are using the managed or unmanaged service when they give their opinions.
View 1 Replies
View Related
Aug 10, 2008
Does anyone have experiences with justhost.com?
I searched for them here but couldnt find anything...
I just visited their livechat but there only seems to be a bot running...?
View 2 Replies
View Related
Nov 10, 2008
Does anyone have any experience with these guys?
They have some good deals here: [url]
But of course, you get what you pay for...
View 2 Replies
View Related
Dec 9, 2008
I'm interested in their dedicated server offer..
Who can tell me the good and bad about this hoster?
i'd also like to know how good their connectivity (bandwith)
View 11 Replies
View Related
Aug 5, 2008
i'm thinking to pass to VPSLand. My website has 52'000 views/day and 11'000 visitors/day. I need windows, .net2 and MySQL.
What do you think of them? Their prices are very good and the service looks good too.
In particulare i was interested in the Value plan (29 $/month):
vpsland.com/ezwin.html
Any negative/positive experiences? What about support?
Somebody has a link to a website hosted with them?
View 2 Replies
View Related
Nov 29, 2008
I'm interested in knowing what anyone's experience with databasebydesignllc.com has been like. Reliability, stability, download speeds, etc. Positive or negative, if you can provide some info,
View 2 Replies
View Related
