I polaced an order for a VPS on Fri, i got an autoresponse that it will be setup within the next 24 hours.
After 2 days I thought it because of sat n sun .. their billing team must be off. On monday I tried my best to contact them ... no avail... no chat on their site ...
submitted three tickets no response up till now (after 36 hours of submitting tickets).
Are they real people or should I go for a chargeback?
I got like 3 orders today for domain elixshop.com from different guy name , 2 different email ids, and maxmind fraud reject all the 3 orders for high security risk, checked domaintools and guess what it says "France" as the location of use "Pending cancellation due to non-payment" , trying to order from various states in US
Address used 1 :
City: Farmington Hills
State: MI
Address used 2 :
City: Stamford
State: CT
I will try to contact the person and lets see how it goes, but why do people try their luck with fraud.
It might not be legit fraud but wait... someone just signed up brb...
It was him again, now from Lebanon , in US
Edit other update, seems like few weeks back this domain : intourgold.com was also marked fraud by system from same dude . Anyone here can tell how to stop the users like these and showing them page not found error
We've had a couple cases of fraud recently, and have blacklisted the IPs (which turned out to be proxy servers) of the perpetrators. It got me thinking... has anybody put together any kind of IP blacklist for fraudulent orders? Something like a DNSBL for spam, but focused on IPs that fraudsters use?
View 5 Replies View Relatedi´ve registered here brecause I´ve written an article for speak about my experience with this Hosting Enterprise, also i speak a bit about Adiungo but EMC Hosting are the worst
the article is this:
emcvpsandadiungofraud.blogspot.com/2007/07/emc-hosting-terror-history.html
I Speak about the bad support and about some BILL mistakes that they don´t want to resolve .
I had recently had an account signup through WHMCS, When I woke up in the Morning the Account was suspended and it alerted me as a Fraud.
What do I do with that Account that is in WHMCS?
Over the past number of years there has been an obvious increase in credit card fraud and identity theft.
Our policies have always tried to stay a step ahead but it seems no matter what is done the occasional fraudster manages to squeeze through, costing us a lot of money. At one some point in early 2009, it got as bad as 60% of the orders we received. It ended up eating a LOT of our time just to go through each order and verify them as best we could.
What methods do you use to fight fraud?
I'll start with some of the things we do.
- Require CVV code on the credit card
- We call the customer's telephone number and verify with them. - Verify the telephone number matches the region of the address they provide
- Require the CC issuing Bank's name and number
- We often require the customer to fax a signed credit card authorization form
- GeoIP matches location of the address in the order
Obviously the big challenge is proving that the person placing the order is the actual owner of the card. I've received the correct CVV, spoken with the customer on the phone number, had the phone number match the region... non-US so I wasn't able to verify their telephone details with the issuing bank. Had the GeoIP match and still found out it was fraud.
On a side note: Am I the only one that feels banks and those issuing credit cards need to take more responsibility for a system that's clearly broken? Even after going through the process above, it can still be fraud with a chargeback issued. In those cases, the company loses the money they made, pay a fee to the payment provider, lost time for Sales Reps and Tech Reps, and of course they lose money on hardware, electricity and bandwidth.
Anyone else see an influx of fraudulent CC orders with all valid information? Even the IP of these orders matches or comes close to matching the address. What's in common is that email correspondence reveals Asia-based IP addresses and the phone number never checks out.
Could this be due to the recent Network Solutions breach? I've never seen so many fraudulent orders with nearly everything checking out.
I've gotten two fraudulent signups from the following ip address:
206.53.49.**
Luckily, maxmind has caught him both times, but he's using an address from canada and the phone is fake but the domains he's using are real.
I've gone ahead and blocked the ips, but I just wanted to let you guys know.
When I order, I have input all correct info.I always get these warning:
"Rejected by the Anti-Fraud System. Please contact Technical Support Team."
these guys spent a lot on adwords, but when i click on the AD, i have no way to order!
what are some of the ways to minimize credit/debit card fraud when someone purchases services over the Internet? I understand the following are commonly used:
-AVS check
-IP of customer vs. Billing Address
-Amount of order
With chargeback fees so high I'd really like to minimize fraud without tossing legit orders.
I run a Free web hosting service on my server with XPanel script installed. It has around 47K accounts in all. Recently i started getting mails from e-bay, banks and many other institutions regarding the Phishing sites operating from my server for cheating their customers / members. Though i removed them but i have to do it manually and after getting mails from them.
Now that i dont want any more such site to run from my hosting site, What are the options available for me in order to check all accounts automatically and remove any such site on its own? As there are 47K accounts and 100+ new signups each day, it is not possible to check all accounts manually.
I want any script / addon which can check all possible Phishing / Spamming / Spurious / Fraud sites and intimate me/ delete them upon request. Any person using such services? I need your guidance + support.
Looking for some fast and effective answers from experts here.
I joined Hostnine.com affiliates program and within the first two months of pushing their services I had made over 2800 dollars in commissions. Whats the problem you might ask. They don’t pay. They don’t answer their phones and when I went to their forum to ask a question about the affiliate program I was banned in 1 min after asking. I tried online help but the guy who works for online help has alot of excuses. I will make sure everyone knows about this rip off scam so people like me can avoid this company altogether. I’m not the only one who was taken. After I couldn’t get him to answer me in repeated emails i googled hostnine scam and many other ways to see if their we others.
Of course their are, someone he owes 6500 dollars and even employees of his company begging to get paid so they can pay their bills. Their were also customers saying how hostning had canceled their accounts after three months for no reason. Even customers who had canceled and were still being charged via credit card. at the last ticket Ben gabler the owner of the company said that the check has been sent out to my country..
But i didn't send any address for my country. So, how did he get it?
I use a company called VPSByte for basic unmanged VPS service. They are asking me to scan a copy of my drivers license as well as my credit card and post it on their private support page for fraud protection reasons.
I think this is rather absurd. Is this normal? I'm not doing it, I think it's stupid, never mind that I don't have a scanner.
Just wanted to post a quick review on VPSSell.com. This is a 100% horrible company to do business with. We originally chose them to help launch our new GlobalWebX free hosting service, which was supposed to have fully launched by now. They were a new company, but had good prices, and the owner (mdshah) seemed to be active on WHT and cared for his customers. I know what it's like having started several new hosting companies, and I knew that just because a company is new does not mean it is no good.
So, we signed up for a VPS from VPSSell.com. It took a couple of days to setup the server, but once it was up, it ran very well. I had a couple of setup questions for VPSSell.com, and they were very helpful in answering them. All went well, so we purchased a LayeredPanel license, and paid to have LP install it on the server. This took a couple of days, and then we spent some more time painstakingly putting finishing touches on the Website, server configuration, LP configuration, and forum.
On April 29th, I received a notice from VPSSell.com stating the following:
Quote:
VPSSELL Network Maintenance Advisory - Wednesday, April 30th, 2008 -
6AM-10AM EST WINDOW
VPSSELL Network Engineering will be performing maintenance in our
Philadelphia POP during the hours of 6AM and 10PM EST on Wednesday, April
30th, 2008. At this time, VPSSELL Network Engineering will be
performing a significant upgrade to our existing network infrastructure. This
upgrade will involve replacing our core switching equipment, with newer
Cisco™ equipment, and implementing a new network design---allowing for
easier upgrade, higher fault-tolerance,
and extra redundancy. This work is expected to minimally impact on our
client base, however, we like to advise ahead of time when working on
the core of our network. There may be momentary periods of higher than
normal latency while circuits are re-routed, BGP updated/reloaded, or
cabling switched, but there is no overall outage expected.
This maintenance is necessary in order for further growth of the
VPSSELL network, as well as to implement additional redundancy into the
network--including the turn-up of new fiber/transit in the Scranton
facility from XO™ Communications (shortly after this maintenance is
completed).
Regards,
VPSSELL Technologies.
Fair enough. Sounds simple and straightforward. Unfortunately, in the mid-afternoon of April 29th, the server went completely down. I was alerted to this by an associate of mine, who was working on configuring the forum at the time. I told him about the maintenance alert, and assured him it should be back up by the next evening (I just assumed the maintenance had started early).
So, the next day, at 10 PM EST, late that evening, the site was still not back up.
Figuring there may have been a few hitches in getting things running, I waited until the next morning (May 1). At this point, many other VPSSell.com users were posting on WHT and mentioning the same problem. None of their servers had come back up, and they (and I) were now very concerned. We contacted the user mdshah on WHT (again, he owns VPSSell.com, and appears to be the only employee) through private message, and heard nothing back. We (I and other VPSSell.com users) tried again and again to get in touch, and still nothing. Finally, on May 2nd, the user mdshah posted the following in a thread on WHT (but he did not reply to any of his customer's PMs!):
Quote:
Someone abused the server & the server got suspended. The data center said that they had sent us abuse alerts but we never received it. When we asked for mail logs they replied that the mail were bounced & we never got alert & the server got suspended. We tried to convince them for 2 days but we couldn't get the server back. Finally, we have ordered for new servers & will setup all VPS accounts in 24 - 48 hrs.
We are not cheating any customers, you will get your services back. We greatly apologize for the inconvenience caused to you.
Some people has opened paypal disputes claiming SERVICE NOT RECEIVED. This is not good as we always tried to provide you our Best services but someone did mess with our business.
Thanks.
Am I incorrect in seeing a problem where the manager/owner of a service has his service go completely down and does not reply to his own customers (many of whom - like me - are paying $50.95 per month for service!) for 3 days??? The server has been down for over 4 days now, and still no promise of a refund. mdshah is also pretty much refusing to cancel anyone's account. I have threatened to sue (and will follow through with this, to recover the $50.95 as well as other damages related to no access to the server, and to cover court costs).
Basically, I can say that VPSSell.com is a scam - and I really recommend you stay away from them. From now on, I will go with trusted companies - who care about their customers.
Another tidbit: [url] - over 9 hours of downtime in late April.