We've had a couple cases of fraud recently, and have blacklisted the IPs (which turned out to be proxy servers) of the perpetrators. It got me thinking... has anybody put together any kind of IP blacklist for fraudulent orders? Something like a DNSBL for spam, but focused on IPs that fraudsters use?
View 5 RepliesI got like 3 orders today for domain elixshop.com from different guy name , 2 different email ids, and maxmind fraud reject all the 3 orders for high security risk, checked domaintools and guess what it says "France" as the location of use "Pending cancellation due to non-payment" , trying to order from various states in US
Address used 1 :
City: Farmington Hills
State: MI
Address used 2 :
City: Stamford
State: CT
I will try to contact the person and lets see how it goes, but why do people try their luck with fraud.
It might not be legit fraud but wait... someone just signed up brb...
It was him again, now from Lebanon , in US
Edit other update, seems like few weeks back this domain : intourgold.com was also marked fraud by system from same dude . Anyone here can tell how to stop the users like these and showing them page not found error
I polaced an order for a VPS on Fri, i got an autoresponse that it will be setup within the next 24 hours.
After 2 days I thought it because of sat n sun .. their billing team must be off. On monday I tried my best to contact them ... no avail... no chat on their site ...
submitted three tickets no response up till now (after 36 hours of submitting tickets).
Are they real people or should I go for a chargeback?
i´ve registered here brecause I´ve written an article for speak about my experience with this Hosting Enterprise, also i speak a bit about Adiungo but EMC Hosting are the worst
the article is this:
emcvpsandadiungofraud.blogspot.com/2007/07/emc-hosting-terror-history.html
I Speak about the bad support and about some BILL mistakes that they don´t want to resolve .
I had recently had an account signup through WHMCS, When I woke up in the Morning the Account was suspended and it alerted me as a Fraud.
What do I do with that Account that is in WHMCS?
Over the past number of years there has been an obvious increase in credit card fraud and identity theft.
Our policies have always tried to stay a step ahead but it seems no matter what is done the occasional fraudster manages to squeeze through, costing us a lot of money. At one some point in early 2009, it got as bad as 60% of the orders we received. It ended up eating a LOT of our time just to go through each order and verify them as best we could.
What methods do you use to fight fraud?
I'll start with some of the things we do.
- Require CVV code on the credit card
- We call the customer's telephone number and verify with them. - Verify the telephone number matches the region of the address they provide
- Require the CC issuing Bank's name and number
- We often require the customer to fax a signed credit card authorization form
- GeoIP matches location of the address in the order
Obviously the big challenge is proving that the person placing the order is the actual owner of the card. I've received the correct CVV, spoken with the customer on the phone number, had the phone number match the region... non-US so I wasn't able to verify their telephone details with the issuing bank. Had the GeoIP match and still found out it was fraud.
On a side note: Am I the only one that feels banks and those issuing credit cards need to take more responsibility for a system that's clearly broken? Even after going through the process above, it can still be fraud with a chargeback issued. In those cases, the company loses the money they made, pay a fee to the payment provider, lost time for Sales Reps and Tech Reps, and of course they lose money on hardware, electricity and bandwidth.
Anyone else see an influx of fraudulent CC orders with all valid information? Even the IP of these orders matches or comes close to matching the address. What's in common is that email correspondence reveals Asia-based IP addresses and the phone number never checks out.
Could this be due to the recent Network Solutions breach? I've never seen so many fraudulent orders with nearly everything checking out.
I've gotten two fraudulent signups from the following ip address:
206.53.49.**
Luckily, maxmind has caught him both times, but he's using an address from canada and the phone is fake but the domains he's using are real.
I've gone ahead and blocked the ips, but I just wanted to let you guys know.
When I order, I have input all correct info.I always get these warning:
"Rejected by the Anti-Fraud System. Please contact Technical Support Team."
these guys spent a lot on adwords, but when i click on the AD, i have no way to order!
what are some of the ways to minimize credit/debit card fraud when someone purchases services over the Internet? I understand the following are commonly used:
-AVS check
-IP of customer vs. Billing Address
-Amount of order
With chargeback fees so high I'd really like to minimize fraud without tossing legit orders.
I run a Free web hosting service on my server with XPanel script installed. It has around 47K accounts in all. Recently i started getting mails from e-bay, banks and many other institutions regarding the Phishing sites operating from my server for cheating their customers / members. Though i removed them but i have to do it manually and after getting mails from them.
Now that i dont want any more such site to run from my hosting site, What are the options available for me in order to check all accounts automatically and remove any such site on its own? As there are 47K accounts and 100+ new signups each day, it is not possible to check all accounts manually.
I want any script / addon which can check all possible Phishing / Spamming / Spurious / Fraud sites and intimate me/ delete them upon request. Any person using such services? I need your guidance + support.
Looking for some fast and effective answers from experts here.
I had a short-lived episode where one of my customers was spamming. I was able to shut it down quickly, but not quick enough to avoid getting SMTP blacklisted by RCN. The response from their mail servers is:
SMTP error from remote mail server after initial connection:
host mx.lnh.mail.rcn.net [207.172.157.50]: 554 mx05.lnh.mail.rcn.net
No information there on what blacklist system they use, or how to get de-listed. Nothing that I can find on RCN's web site. Mail to postmaster is ignored. Mail to support is ignored. Can't get past 1st-level support over the phone. I'm stuck. Blacklisted and can't get off.
Anyone dealt with this with RCN before?
What do you do if your server is on a blacklist?
This just happened to my server about a week ago. Folks complaining they cannot get their signup emails etc, me not getting server notifications etc etc. Sure enough, showing up on a blacklist, one that checks the /24 block. So I am penalized for somebody else in block spamming.
I tried to setup godaddy email on the server, it works but not for internal emails FROM server (ie using php script to notify somebody or me). I added the mx records to the WHM and it does not work, I tried to add site to /etc/remotedomains and remove from the remotedomains but that does not work.
somebody mentioned using pears SMTP mail method, but then would have to change all the code, ugh.
how can I change the main servers relay so ALLLLL email will be relayed through the godaddy servers instead of the default it is using. i am running Exim.
I have an issue with o2 - some of their mailservers have blacklisted IPs and hence mail doesn't get delivered to recipients whose ISPs subscribe to the specific blacklists.
Questions:
1 If mail is not delivered, will I ALWAYS know about it?
I've had bounce notifications from one specific ISP, but I'm wondering whether in other cases the mail will just not get through and I'll not know about it.
2 I'm aware of problems with two specific o2 IPs:
82.132.130.151
82.132.130.169
I have exim mailserver (cpanel based),and when i send mails to some domains i have got the following error
550 Service unavailable; Client host [xxx.xxx.xxx.xxx] blocked using 88.blacklist.zap; Mail From IP Banned To request removal from this list please forward this message to delist@frontbridge.com
How can i solve this issue ? How can i avoid my IP from listing in 88.blacklist.zap?
if there should be a "provider blacklist".
There are some companies whose reviews are mostly bad, and its not just one but many.
Some examples :
- SurfSpeedy
- BuyAVPS
It should steer new users from these companies as it will leave them negative impressions of an otherwise good sector of the hosting market.
Of course, these should be backed up by evidence.
When I tried the Spam DataBase Lookup on dnsstuff.com I saw in results something that:
[url]
How can I fix this issue?
My server wasn't hacked. I check logs every day and I didn't say nothing disturbing.
I can only assume that I have a virus or adware on my server but Acunett says that there is nothing. I double checked all of my email sending php scripts and all of them are secure and not sending any spam. However in my mail queue in WHM I see spam emails and my server's IP keeps getting relisted on the blacklist located at:
[url]
AM I THE ONLY PERSON IN THE WORLD WITH THIS PROBLEM? This is getting frustrating I have probably spent over 200 hours trying to get this resolved but it seems like no one knows what to do. This is hurting my business since I have tons of emails stacked in my queue and being blocked by email providers due to that blacklist. I remove my server's IP successfully and the next day it is blacklisted again. If anything how can I check my linux server for viruses?
Can I ask what is the website where I can check if a server IP has been blacklisted?
View 2 Replies View RelatedI am a reseller for SkyNetHosting.Net for about 3 months now and yes we are new in hosting business. For this pass 2 months I'm having issues with my host server firewall. Every time I get myself blacklist I have to summit a ticket asking for my IP to be whitelist. Its fine with me but I don't think my clients are happy with this as we are getting almost 90% non-renewal rate..
They keep saying its my fault.. Ok, I can take that.. But how do I explain to my clients and most importantly my client's visitors??
Is there anything on the firewall settings that they should tweak to minimize this?
I never had any problem when I was at hostgator...
My user experience with you guys so far has been excellent, especially the support department and if I were to single out your tech support employee, it has to be Nathan. Thumbs up for his fast and reliable support.
However I have one major complain.. And that is your firewall issue as I keeps getting block/blacklist even for a mere moment of connecting to Luna Server for less than 10sec. Yes, you heard me.. just 10sec after i login to the internet and browse my sites there is a high possibility of my IP getting blacklist.
We're not a pure web hosting company, we received more web design projects where by they also host their website on our server. So you see, we maintain most of our clients website and regular FTP to multiple websites are required.
Here are the list of things I would do 1st thing when I login to internet, including my employee and my business partner. So if we multiply the below by 4 .. We will get blacklist for sure, most of the times!!
1. Login WHMCS
2. Login Livezilla Chat Support
3. Login webmail to check emails
4. FTP Updates on clients sites
I hope you guys can re-look into the firewall sensitivity settings where by it reduce or better still does not effect us business wise.
My Host reply to ticket
Hello,
I recommend to change ALL your FTP/cPanel passwords at once and if you are saving them on browser, FTP clients not to do it anymore. If possible try to login from a deferent clean laptop/PC and see if you get the same problem.
Kind Regards,
Jessica S.
---------------------------------------------
Hello,
Customers who save their FTP login credentials in FTP softwares like FileZilla, Cute-FTP, WS_FTP-Pro, Dreamweaver or Frontpage are prone to malicious scripts injections from their PC's using their legit cPanel login details via FTP and the owner of the domain/account were not even aware of it. Your login credentials are leaked to the hackers once a Trojan or Virus gets installed on your Windows Machine.
The easiest way to save your login credentials would be, to save them in a text document without saving the Domain name or Login Host information in the same document. To be absolutely sure your FTP account won’t get compromised, we highly recommend you choose a strong password which contains a combination of upper and lower case letters, numbers and special characters such as $?£;: while adding a new FTP login name from your cpanel control panel. If you manage multiple websites may not like this change, but losing your data and then losing your rankings in Search Engines will create more trouble.
Few reads about this:
http://www.lexiconn.com/blog/2009/08...he-rise-again/
http://www.sitepoint.com/forums/show....php?p=4380314
http://forums.majorgeeks.com/showthread.php?t=196915
Thank you for your time.
Best Regards,
SkyNetHosting.Net Inc.
Honestly I don't think this issue can be resolve on the user end as we are currently facing a monthly non-renewal rate of 90% from our clients. If this goes on we would end up losing our reputation and most importantly our business.
Yes, I can tell them the same message that your tech support replied to me. But my clients do not understand and they would rather find a host that are less complicated "firewall sensitive". Is there somehow you can recalibrate the firewall sensitivity, so we all can have our peace?
My client on chat support
Hi Chester.
My Cpanel username is 'justin'.
This is with regards to my problem with the IP whitelist.
I need a no-nonsense answer.
I have visitors from the US complaining that they cannot view my site.
I cannot possibly be whitelisting everyone.
So, is it possible to tweak the filtering/firewall settings?
If it is not possible, I would like to exercise my money-back guarantee and close my account.
I would like a day to download my files and databases if that is possible.
I can pay a pro-rated amount.
I'd like to keep an IP blacklist, and have Apache enforce it. Because I want it to apply server-wide, I want to use it in httpd.conf, not .htaccess.
Rather than constantly editing httpd.conf by hand, I'd like to keep a file of IPs, and have Apache read that file and use it as the argument for a "deny from..." directive. Try as I might, I cannot find any documentation, nor any examples, of this usage. Is this something that's possible?
(It turns out that Apache doesn't honor /etc/hosts.deny, hence this question.)
I just lost access to my site, but wannabrowser & siteuptime, etc. all said it was up!
I ran ipconfig /flushdns and everything.
Finally, I unplugged my wireless & router and waited. Plugged it back in, everything worked (I had a new IP)
The only suggestion I can come up with is that my own security protection filtered me! How can I view the nodos blacklist to see if this is the case?
I already checked iptables -L and my IP (and range) did not show.
As of 12-15-08 our spam system has learned and blocked these addresses. Check attachment for your records help stop spam at the source.
View 9 Replies View RelatedWondering if anyone knows of an email DNSBL that are have a real time reporting tool which directly feeds the DNSBL?
I have been using Spamcop for reporting in hopes I might be able to get some IP's listed. However so far I have not seen any IP's listed until many hours or days after they are reported (possibly going through a validation process?).
Wondering if anyone knows a more pro-active DNSBL that is fed directly by reporting and administrators?
A Wordpress install on one of my domains was compromised a few months ago, and there was a 4-hour window in which the site contained an iframe injection that lead to a malware site.
The problem was corrected, and Google stopped flagging the site as malicious within a few hours after the fix. However, every once in a while I still hear of people having problems accessing the site, all of them I think from within large corporate networks.
Are there a few common list providers that these corporate networks are likely to be subscribing to? Is there a way I can submit the domain for reevaluation? If not, how long would you think a domain would have to be clean in order to repair its reputation on these lists?
What scripts/tools or configurations on a CPanel/WHM (Centos) server can you make to prevent spam from getting sent out by "clients" you may be hosting or just spam in general.
As, in the hosting industry, you are always going to have a client or two successfully send out spam, as some spam may not look like spam, but if you do not follow all the guildlines, I know regular newsletters can be consider spam.
Unable to add more than 100 emails on balck list [solved]
i am unable to add to add more emails on blacklist of server spam control
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