When I order, I have input all correct info.I always get these warning:
"Rejected by the Anti-Fraud System. Please contact Technical Support Team."
these guys spent a lot on adwords, but when i click on the AD, i have no way to order!
Over the past number of years there has been an obvious increase in credit card fraud and identity theft.
Our policies have always tried to stay a step ahead but it seems no matter what is done the occasional fraudster manages to squeeze through, costing us a lot of money. At one some point in early 2009, it got as bad as 60% of the orders we received. It ended up eating a LOT of our time just to go through each order and verify them as best we could.
What methods do you use to fight fraud?
I'll start with some of the things we do.
- Require CVV code on the credit card
- We call the customer's telephone number and verify with them. - Verify the telephone number matches the region of the address they provide
- Require the CC issuing Bank's name and number
- We often require the customer to fax a signed credit card authorization form
- GeoIP matches location of the address in the order
Obviously the big challenge is proving that the person placing the order is the actual owner of the card. I've received the correct CVV, spoken with the customer on the phone number, had the phone number match the region... non-US so I wasn't able to verify their telephone details with the issuing bank. Had the GeoIP match and still found out it was fraud.
On a side note: Am I the only one that feels banks and those issuing credit cards need to take more responsibility for a system that's clearly broken? Even after going through the process above, it can still be fraud with a chargeback issued. In those cases, the company loses the money they made, pay a fee to the payment provider, lost time for Sales Reps and Tech Reps, and of course they lose money on hardware, electricity and bandwidth.
It is possible to have anti-virus and anti-spam enabled by default when we go to "CREATE E-MAIL ADRESS" -> "SPAM FILTER" / "ANTI-VIRUS" is always disabled.
View 13 Replies View RelatedSeems like I'm having considerable problems with APF's antidos feature. I keep getting legit users banned from my site, and don't know how to stop it (other than disabling antidos altogether, but I guess there should be another way).
I've already set:
TRIG="100"
SF_TRIG="100"
...in the antidos configuration file but I'm still seeing more and more legit IPs getting added to ad.rules. I've read that raising or lowering LN="100" is the other tweak I should try, but there simply is no such value defined in my conf.antidos file.
Another thing I noticed that, although I only got two notification mails telling me about "attackers" blocked by antidos, there are roughly 40 entries in ad.rules. As a matter of fact, I don't understand what antidos is doing there in the first place. Seems like iptables doesn't log to var/log/messages anyway, at least not on my machine - so where is antidos getting those ips from?
I got like 3 orders today for domain elixshop.com from different guy name , 2 different email ids, and maxmind fraud reject all the 3 orders for high security risk, checked domaintools and guess what it says "France" as the location of use "Pending cancellation due to non-payment" , trying to order from various states in US
Address used 1 :
City: Farmington Hills
State: MI
Address used 2 :
City: Stamford
State: CT
I will try to contact the person and lets see how it goes, but why do people try their luck with fraud.
It might not be legit fraud but wait... someone just signed up brb...
It was him again, now from Lebanon , in US
Edit other update, seems like few weeks back this domain : intourgold.com was also marked fraud by system from same dude . Anyone here can tell how to stop the users like these and showing them page not found error
We've had a couple cases of fraud recently, and have blacklisted the IPs (which turned out to be proxy servers) of the perpetrators. It got me thinking... has anybody put together any kind of IP blacklist for fraudulent orders? Something like a DNSBL for spam, but focused on IPs that fraudsters use?
View 5 Replies View RelatedI polaced an order for a VPS on Fri, i got an autoresponse that it will be setup within the next 24 hours.
After 2 days I thought it because of sat n sun .. their billing team must be off. On monday I tried my best to contact them ... no avail... no chat on their site ...
submitted three tickets no response up till now (after 36 hours of submitting tickets).
Are they real people or should I go for a chargeback?
i´ve registered here brecause I´ve written an article for speak about my experience with this Hosting Enterprise, also i speak a bit about Adiungo but EMC Hosting are the worst
the article is this:
emcvpsandadiungofraud.blogspot.com/2007/07/emc-hosting-terror-history.html
I Speak about the bad support and about some BILL mistakes that they don´t want to resolve .
I had recently had an account signup through WHMCS, When I woke up in the Morning the Account was suspended and it alerted me as a Fraud.
What do I do with that Account that is in WHMCS?
Anyone else see an influx of fraudulent CC orders with all valid information? Even the IP of these orders matches or comes close to matching the address. What's in common is that email correspondence reveals Asia-based IP addresses and the phone number never checks out.
Could this be due to the recent Network Solutions breach? I've never seen so many fraudulent orders with nearly everything checking out.
I've gotten two fraudulent signups from the following ip address:
206.53.49.**
Luckily, maxmind has caught him both times, but he's using an address from canada and the phone is fake but the domains he's using are real.
I've gone ahead and blocked the ips, but I just wanted to let you guys know.
what are some of the ways to minimize credit/debit card fraud when someone purchases services over the Internet? I understand the following are commonly used:
-AVS check
-IP of customer vs. Billing Address
-Amount of order
With chargeback fees so high I'd really like to minimize fraud without tossing legit orders.
I run a Free web hosting service on my server with XPanel script installed. It has around 47K accounts in all. Recently i started getting mails from e-bay, banks and many other institutions regarding the Phishing sites operating from my server for cheating their customers / members. Though i removed them but i have to do it manually and after getting mails from them.
Now that i dont want any more such site to run from my hosting site, What are the options available for me in order to check all accounts automatically and remove any such site on its own? As there are 47K accounts and 100+ new signups each day, it is not possible to check all accounts manually.
I want any script / addon which can check all possible Phishing / Spamming / Spurious / Fraud sites and intimate me/ delete them upon request. Any person using such services? I need your guidance + support.
Looking for some fast and effective answers from experts here.
Would just like to recommend vpsland[dot]com for your VPS Hosting. I ordered my VPS through there very High Tech looking billing system that has a seemless link to their Virtuozzo VPS's as they are both made by Paralells. It then took under 24 hours for my VPS to be setup. I have found no problems with the VPS, the company even assisted with the installing of IonCube Loader for my PHP.
The support is brilliant, LiveSupport is offered and so is ticket support. The support response is very fast and you can reply by email no need to login to a portal or anything. Its so simple to use. They use Kayako for their support, its very reliable and works smoothly.
I have also had completely no downtime caused by VPSLAND and their systems, they have been veyr reliable and I would recommend them to anybody look for a cheap VPS. They also currently have an offer on Doubel Memory on many VPS's aswell as 50% off the first month. THe prices are exptremly competetive.
They are the ideal company if you are either very experienced or if you have no experience of servers at all.
i just bought a vps from vpsland.com today,they setup up my account quickly,i think it will be my good chioce,but two hours later,the server is dead,my god,it just a short time to use,dont know what it will be happen,anyone is using vpsland?
View 14 Replies View Relatedwriting this post to share with the community my "experience" with VPSLand.I've read a mix of good and bad experiences with this company, and this is just another... I'll let the dialog speak for itself......
View 5 Replies View RelatedI have no previous experience about VPS. I'm on the way up to VPS and looking for the most suitable one for myself.
Can anyone suggest? how do yo u think about vpsland.com?
I've seen nothing but bad reviews for VPSLand ever since I've been here. There have been the occasional good reviews, but those are usually posted by people with poor grammar and spelling and with less than 10 posts. So I got curious, and wondered if VPSLand really is as bad as everyone is saying.
Needless to say, I decided to try them out. They were running a 50% off the first month special which was perfect since I wouldn't be losing too much money in case anything bad happened. I chose the smallest Windows 2003 Virtuozo plan which came out to be $9 for the first month.
VPS was setup within 7 hours of payment. After tinkering around with my VPS, I decided I wanted to switch to 32bit (I was on 64 bit). I sent in a ticket asking for them to switch my OS. They said it was possible and proceeded to do it. After a day, I reminded them about it and within 2 hours they switched the OS.
I've sent in various support and billing tickets for different things and every time it's been resolved within 12 hours. My VPS has been up every time I have checked, but I haven't been monitoring it 24/7. However, every time I've needed it, it's been there. The speeds are pretty decent as well, I've only noticed lag a couple times within the 3 weeks I've been with them so far.
Overall, I'm pretty satisfied with VPSLand. I don't use their support as much since I prefer to learn everything myself so I just use Google to search for what I need and then I do it. Maybe I'm one of the lucky ones, but for the price I'm paying ($18 a month for a 512MB Windows Server 2003 VPS) I'd say it's definitely worth it.
I have been using these guys for about 5 months now. I've never had a network problem with any of my VPS systems I have had with them. Uptime for me has been 100% without any issues.
Technical Support:
Technical Support was A+. Every little problem I had that google couldn't explain right, was solve by their tech support by time I checked my ticket. Not once did they give me a problem or a run around about a problem I had. They fixed it without delays.
Ticket System:
Send a support ticket, expect to get an answer very soon. All my tickets were answered in a timely fashion. Some in just 2-3mins, Talk about quick service.
System Resources:
As everyone knows, a VPS is shared between a dedicated server, and sometimes your VPS will be slowed/dragged depending on the amount of VPS networks setup on a system. My system has 1.5gb ram and I dont even know about the CPU process I have available. I have had no kind of system lag. I almost feel like my VPS is an actual dedicated server sometimes haha.
Long story short, I rate VPSLAND.com a 10/10
its the 5th day, my site and service are down, so i'm writing something about vpsland.
After doing so much hard work i got a good position on all search engines, and day by day im losing my positions only for my poor hosting, cause its down
The Problem began when i told them to upgrade my php version . Well. they did it but after that my site went offline
i couldn't start my vps or mysqld from virtuozzo. Now they fixed the mysqld thing. but the service called "named" is corrupted, so site is still offline. SO thing is like...
If you tell them to solve problem 1 and 2, they will solve the problem 1 and 2, but the new problem will occur ex.problem 5 and 6. they will fix the problem 6 but problem 5 will exist. They will ask you to make backup for thousands time, if you reply them Hello i have all of my backups, they will still ask for your permission and ask for backup. how decent they are.
A few month ago I needed some Windows VPS server and checked out WHT.
Apparently some folks recommended VPSLand and I thought it would be a good choice. Well after a few weeks with them I decided to move to another firm, because their Support is worse then I have ever seen with any hosting company.
It takes days to get an answer and in one occasion i even had to cancel the server since they couldn't get it to work again
Then yesterday one server went offline and after waiting a half day on support I received an email telling me that the server was online since months.
Then the hit today was that they just shut down one of the server cause he would use to much CPU
The thing which puzzles me is that they shut it down without notice and have me, the client, figuring out why i can't login
Long story short. I will move all my server to another company and can only recommend you to stay away from those guys.
I used VPSland.com service for two months (Sep, Oct). Here is the downtime report of my site:
Downtime Duration
2008-10-31 12:39:54 7 Hrs 1 Mins
2008-10-31 7:39:04 4 Hrs 1 Mins
2008-10-30 15:37:22 14 Hrs 2 Mins
2008-10-30 10:36:40 3 Hrs 1 Mins
2008-10-30 5:36:04 3 Hrs 1 Mins
2008-10-30 1:35:16 2 Hrs 1 Mins
2008-10-29 18:33:00 5 Hrs 2 Mins ......
VPSLand has some pretty slick prices. In spite of all the bad stuff said about them I decided to give them a try. I purchased their Windows-EZ Starter Value plan which uses Virtuozzo.
Setup:
- Not too bad, not great. Took a little while.
- Their management panels are in multiple places - not just one centralized dashboard from whence to access all other areas.
General:
- They don't automatically run backups, I had to run the backup myself.
- They didn't tell me not to apply Windows updates so I hosed my slice almost
immediately.
- Apparently my slice was rebooted without me knowing it b/c I had IIS set to manual and when I woke up one day it had stopped. I set it to automatic to avoid this.
- I had all sorts of install and permission issues with SQL Server 2005/08 Express, eventually gave up.
Support:
- Support is generally slow. Takes several hours for a response even if issue is emergency.
I'm not sure how many of these issues are Virtuozzo related and how many are VPSLand. I know I don't like Virtuozzo (call me old school, I want to apply my own patches), so I decided to purchase one of their Xen VPS. I purchased the WindowsXL-1024. Here's my thoughts on that experience thus far:
Setup:
- Took a long time.
General:
- Installed Windows Updates and suddenly couldn't get out to the internet (though I could still RDC in).
- Submitted trouble ticket and they fixed it but didn't tell me how.
- They told me not to apply Windows Updates - wait, I thought thats why I just got a Xen VPS? Waiting for their response.
Support:
- Several hour response time.
Well, its only been a day or so on the Xen VPS, I'll let you know how things go.
i'm thinking to pass to VPSLand. My website has 52'000 views/day and 11'000 visitors/day. I need windows, .net2 and MySQL.
What do you think of them? Their prices are very good and the service looks good too.
In particulare i was interested in the Value plan (29 $/month):
vpsland.com/ezwin.html
Any negative/positive experiences? What about support?
Somebody has a link to a website hosted with them?
They are offering Good Configuration in Good Price.
Any one used they Service? Any reviws?
hours after I ordered, I contact them and they say my payment wasnt recieved.
I checked my email, "Sale transaction has been completed", "Your payment ID xxxxxxxx was successful"
etc.
The payment went through, and they're saying i never paid
It could happen to you too!
Quote:
Posted On: Sep 22 2007 04:52 AM
Our sever is not responding to any connections (SSH, http) and .....
Quote:
Posted On: Sep 24 2007 12:10 AM
Hello,
You should now see this issue resolved.
I undertand weekend understaffing but this MINOR issue took about 48 hours to resolve.
So if you needd some toy remote linux machine VPSLAND is a bargain but if you do some business stick to reputable hostings.
One of my potential client is getting DDOS occassionally. According to the DCs-PCCW and Singtel, the attacks come from China mainly and the DDOS used up all the available bandwidth.
I have asked many DC in Hong Kong. Most of them said they will only null route their IPs and wait the DDOS gone. It seems that none of the DC in HK offer any sort of Anti-DDOS solution.
My client don't want their site completely offline every time they got attacked. So, could any professional suggest what we can do?
What I am thinking of is:
1. Getting 2 connection from different bandwidth providers
2. Using Geo DNS: [url]
Then, I can separate all China users by forcing them to use 1 connection. Will this work? Is there any potential problem here?
Also, I am also thinking of using BGP. Will that make us partially visible as well?
yeah,after a whole day research for a cheap/quality windows VPS,landed on vpsland.com from a blog review. (lol'd at myself because last 2weeks,i dont even know bout this forum) subscribed with the cheapest windows VPS with 512mb RAM with a hope that my tiny little mt4 will run lawlessly.for 9 days,it works perfect without any problem.but last night,I cant even login with RDC at all.so I open a support ticket bout it.I even updated the support ticket with explanation what i've done in order to login my VPS.all failed.around 10 to 12hours later,they replied saying that my RAM not enough and propose for an upgrade.i just like WTF...
in 9 days,no problem at all running my app.yesterday,suddenly not enough?so i replied back saying that MAYBE YOUR COMPANY oversold it? ...
I used VPSland.com for the past 2 weeks and of course I enjoyed the first week of their servicc. It seriously got worse. There so called "network" for the server soo slow. They seriously messed up my server box as I was using it to host my databases for a game server. I'm currently using the "Starter" package and of course will not be using anything of theirs for long. The RDP (Remote Desktop) is horrible. Their network is terrible goes down all the time for me. I didn't worry about the network as far as i cared but they did something so stupid. I asked them for a password change, 6 hours later they reply, it works, then my box goes dead. Then I ask them why. They answer "There seems to be network problems with your box." I was like alright, they fix, then done. I login into my customer panel & RDP. NOTHING NO FILES, NO DATABASES OF MINE LEFT. Everything gone. I open a support ticket, they say they don't delete anything but after they changed my password, they totally screwed over my box. I ask them why the hell they removed all my important files. They answer "Sorry your box has many corrupted components, we recommend an re-installation. Please make a backup. When you are ready please reply" I'm like WTF? Where the hell are my files to even start with, how the hell do I make a backup. They answer "Thank your box has successfully been re-installed" yet now I still wait for there lame support (6hours after replies).
They messed up all my files, and important databases. I really want an explanation of what happened but they seem to ignore me. Hopefully my service/business project I have worked so hard on, so have other players to my gameserver will be restored. And yes I'm very angry, hope all your servers die & customers leave.
Also may anyone recommend me with a better VPS service? I need a cheap VPS which offers about 512MB-1GB of RAM guaranteed from a price of $10-$45.