How Many Times Do You Change Your Web Host

Aug 19, 2008

Im very curious. For most of us, we probably wont have to go through it. But how many times does the average customer change their web host in 4 years?

Is it common to change after the first year?

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Change Host, Change Domain And Getting Search Engines Up To Speed

Feb 5, 2008

Has anyone helped clients transition from one domain to another? Maybe dissolving a partnership or renaming their company... so a new domain name has been registered and a new website created.

2 Issues:

#1 Using .htaccess 301 redirect
We used the following command line in their old website's htaccess file

Redirect 301 / [url]

The goal was to get people try to visit any page of their old website (i.e. OldWebsite.com/contact.html) redirected to their new website (i.e. NewWebsite.com/contact.html). Isn't that supposed to change the address bar's URL, too? For some reason, I visit their old site and I seem to be redirected to their new website but the address bar still has their old domain name? Something is going on???

#2 Having their new company name for 2 years now. People can enter her new company name in Google, MSN or Yahoo. Her new company name appears in the search results but has the old domain name associated with it. We are trying to get rid of any reference to that old domain name? What's the easiest way to do this? So what people see in search engines is:

New Company
Short Meta Description
www.OldDomain.com

What steps did I miss in this transition?

What steps do I have to take on their old website/old web server to control it's appearance on search engines and make sure people get to the new website?

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Host Name Change

Jun 25, 2007

I want to change my servers host name to my new domain. Currently the server is server1.gameserved.com and I want to change it to server1.abihp.ca

Reasons for this is I am expanding into game serving and I want the gameserved domain on the windows servers.

Can I just change this in my settings in WHM or do I need to consider some other things in doing this?

Will this cause server complications or issues?

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Change Host Affect On PR

Apr 23, 2008

I would liek to know if changing the hosting server affect the PR or the indexing for my current sites?

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Do You Have To Change Both Namesevers From The Host

Jul 8, 2008

I just registered a domain name through godaddy... and signed up through hostgator and was given two nameservers from hostgator. Do I use both of them to change the nameservers on my godaddy domain nameservers or just one?

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Seeing Site After Host Change

Aug 2, 2007

I have just moved hosts, I exported my DB's from my old host and imported them OKto my new host. I then carried out a HOME FOLDER backup of my old host through CPANEL and (I think this is where I went wrong) reinstalled that backup on my new host. Now I can't access the home page on the new host, even when I use the temporary IP.

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Site After Host Change

Jan 27, 2007

I have just moved hosts, I exported my DB's from my old host and imported them OKto my new host. I then carried out a HOME FOLDER backup of my old host through CPANEL and (I think this is where I went wrong) reinstalled that backup on my new host. Now I can't access the home page on the new host, even when I use the temporary IP.

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Client Getting 403 Page After Host Change

May 7, 2008

I checked the page on megaproxy and everything is fine, I checked it at my home, work, my brother checked it out of state.

BUT. At my client's house and also at my client's friend's house.... they are still getting a 403 page.

We moved the site to the new host yesterday around 2:00pm yesterday it is 10:27am And all my stuff seems to be updated...

Is this an ISP issue? is there anyway I can force a domain to clear cache? is this the problem?

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Host Will Only Update Domain Name Server (DNS) In Batches, Takes Several Hours For A DNS Change, Normal?

Feb 10, 2009

Host will only update DNS in batches, takes several hours for a DNS change, is that normal?
Well today my mail stopped working and it turns out the A record for mail was deleted. How it got deleted I don't know.

I called my host and after speaking to 2 techs, they said that have added my request to a batch, and that would update in a few hours.

I said to him, batch? What can't you do it instantly?

He said thats not the way their DNS works and any DNS change would affect thousands of other sites they are hosting.

Does anyone know what kind of dns system these people could possibly have where they can not reload a single zone?

And by affected, I think he means the sites will go down for a minute or so, while it relaods every zone. Is this really the case, or are these people just idiots?

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Plesk 12.x / Linux :: Change Plan Via WHMCS Causes Dedicated IP To Change To Shared

Feb 21, 2015

I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.

I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.

I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.

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NY NOC Setup Times

May 27, 2009

I have just come here to see if anyone else has experienced long setup times with the NY NOC?

It has been 4.5 days now and still no welcome email.

I emailed sales asking for an ETA and they just said due to the public holiday your server will be setup tomorrow (that was 2 days ago)

I emailed sales again and got no reply. NOCANDY replied on here saying yes things got delayed your server will be up shortly. (that was yesterday)

I have asked for a full refund lets see what happens

I recently took the AMD opteron special they had going for $69/m which i thought was pretty good but i wont even get to try it

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Access Times

Feb 22, 2008

my question. We host around 40 websites that have hundreds of pictures. I have 60gigs dedicated to pictures alone. since we are getting more clients I want to get a bigger hard drive just for the pictures. Since my boss is obssesed with user access times, as in users accessing the pictures on the web on their end, he thinks getting a bigger hard drive will slow down the server and hence slow down access time serving out the pictures to end users. I guess what I'm saying is does a bigger hard drive slow down a website?

Let me know if you need clarification I wasn't sure how to word this.

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See How Many Times Your IP Has Been Targeted

Nov 4, 2007

[url]

Just enter the IP,etc and it tells you how many hits,etc on said IP.

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Tracert And Lag Times With Site

Mar 8, 2006

I've recently moved server and since then I've had a problem with the main site I administrate. The problem is that when I'm moving around the site I frequently get long lag times between clicking on a link and getting to that next page. This isn't slow transfer speeds - the status bar shows 'waiting for xxxx' for sometimes 15 to 20 seconds. The site makes quite heavy use of a MySQL database and associated forum software.

It was suggested I did some tracerts to see what that showed. The thing is I don't know what the significance of tracert results are! It seems to show lots of timeouts - but then it shows lots of timeouts when I try it on other sites as well, which don't have the same lag problems.

I have no reasons to think it's my host, who are really good and responsive. But my ISP says it's nothing to do with them either. If the routing is a problem, where lies the responsibility for selecting the routes between me and the server to my site?

I'm hoping this is just the link between me and my site, as other site users don't seem to have had a problem yet. I'll post a couple of tracert results in case anyone is able to advise me on what their significance might be.

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FTP Service .. Times Out When Trying To Get Directories

Nov 9, 2009

For some reasons I cant access any of my accounts on my dedicated server via FTP. It simply times out when it tried to display the directories.

Heres a log from FileZila...

Code:
Status:Resolving address of testdomain.com
Status:Connecting to 64.237.58.43:21...
Status:Connection established, waiting for welcome message...
Response:220---------- Welcome to Pure-FTPd [TLS] ----------
Response:220-You are user number 3 of 50 allowed.
Response:220-Local time is now 19:39. Server port: 21.
Response:220-This is a private system - No anonymous login
Response:220-IPv6 connections are also welcome on this server.
Response:220 You will be disconnected after 15 minutes of inactivity.
Command:USER testaccount
Response:331 User testaccount OK. Password required
Command:PASS ********
Response:230-User testaccount has group access to: testaccount
Response:230 OK. Current restricted directory is /
Command:SYST
Response:215 UNIX Type: L8
Command:FEAT
Response:211-Extensions supported:
Response: EPRT
Response: IDLE
Response: MDTM
Response: SIZE
Response: REST STREAM
Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
Response: MLSD
Response: ESTP
Response: PASV
Response: EPSV
Response: SPSV
Response: ESTA
Response: AUTH TLS
Response: PBSZ
Response: PROT
Response:211 End.
Status:Connected
Status:Retrieving directory listing...
Command:PWD
Response:257 "/" is your current location
Command:TYPE I
Response:200 TYPE is now 8-bit binary
Command:PASV
Response:227 Entering Passive Mode (64,237,58,43,145,153)
Command:MLSD
Response:150 Accepted data connection
Response:226-ASCII
Response:226-Options: -a -l
Response:226 18 matches total
Error:Connection timed out
Error:Failed to retrieve directory listing

I have restarted the FTP service serveral times but still It doesnt loads.

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Ip Is Trying To Download The Same File Many Times

Oct 30, 2009

We have a video streaming server, sometimes the server gets really slow and when we digg into it, we see that the same ip is trying to download the same file many many times. for example i either run this command

netstat -n | grep :80 | awk '{ print $5 }' | awk -F: '{ print $1 }' | sort | uniq -c | sort -n | tail

or go to WHM and see the 'apache stats' and i see 100 http connections from the same ip, trying to download the same video 100 times,,,

what is this? is this some sort of attack? could that be 100 different people that use a proxy? or what is going on?

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Server Getting Ddos Many Times

Oct 26, 2009

i have windows 03 server getting ddosed many times. attack was upto 2gbit so any way to stop it?

Would a higher connection speed/bandwidth limit help? And about load balancing, would more servers help prevent the DDoS?

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ECATEL Server Set-up Times

Jan 13, 2009

if any of you could give a quick idea on the set up times for dedicated servers from ECATEL

I paid 515 euros 9 days ago, and the server still hasn't been set up (Hardware delivery problems I have been told) and before I ordered, they stated the setup time would be 48 hours.

Is this normal? The last email i received from them was 3 days ago.

I find this completley unproffesional, It is always another few days.

What are your experiences with them? I am utterly dissapointed so far.

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Ecatel Random Down Times

Jun 9, 2009

Anyone else notice random power failures to theirs around 2-6am EST?

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Hacked 3 Times In 2 Days

Feb 7, 2008

In both cases a hacker created email accounts (through cpanel?) and then sent out spam through the webmail system. I don't see on the log where they accessed the cpanel, so I'm thinking they may have done it on another day, or they may have done it using some remote script.

Here's what the log looks like.

83.138.172.72 - - [06/Feb/2008:04:52:56 -0600] "GET /webmail HTTP/1.0" 301 0 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; Crazy Browser 3.0.0 Beta2)"
82.128.5.177 - - [06/Feb/2008:05:52:14 -0600] "GET /webmail HTTP/1.1" 301 5 "-" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; Crazy Browser 2.0.1)" ...

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Keep Server Times Synchronized

Feb 19, 2008

way to keep server times synchronized? All servers are in the same location.

For example, a website has two web servers and one database server. What's the best way to keep the time syncd on all servers (they should be the exact same time really)?

Operating System: Linux - CentOS

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Understanding Ping/traceroute Times?

Aug 3, 2007

I'm looking into knownhost and they offer twice the bandwidth in their California option for the same money. Jay from known host said I should pick the one with the best ping times. I'd like to put the information here so someone might perhaps tell me what my best choice is.

I'll put the stats here and then if you could tell me which one is better (Texas vs. California) that would be great.

But if you think that the times between the two are only marginal (both real good), then could you help me decide about getting double the bandwidth for the same price.

I know nothing of course, but the two data centers look like their both giving great speeds (Texas being better though). But perhaps both speeds are great. If that's the case, can anyone tell me why someone would not take the higher bandwidth offer?

Thanks, I really appreciate any help with this!

Here is the info...

Texas (ping):

PING 65.99.213.7 (65.99.213.7) 56(84) bytes of data.
64 bytes from 65.99.213.7: icmp_seq=1 ttl=56 time=1.26 ms
64 bytes from 65.99.213.7: icmp_seq=2 ttl=56 time=1.35 ms
64 bytes from 65.99.213.7: icmp_seq=3 ttl=56 time=1.41 ms
64 bytes from 65.99.213.7: icmp_seq=4 ttl=56 time=1.22 ms
64 bytes from 65.99.213.7: icmp_seq=5 ttl=56 time=1.51 ms .............

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Apache Keeps Stopping. MULTIPLE Times Per Day!

Jul 1, 2009

Apache keeps stopping. MULTIPLE times per day! There is no logic to when it dies. But about every 2 hours.

Load stays below .30 and there is free memory available.

This is on a VPS machine. None of the other VPS's are having an issue. Just this one.

Centos release 5.3 (Final)
Apache/2.2.3

Here is what is in the httpd.conf file. I realize the numbers are way too high, but just trying to get this issue to go away.

Code:
<IfModule prefork.c>
StartServers 100
MinSpareServers 100
MaxSpareServers 100
ServerLimit 512
MaxClients 512
MaxRequestsPerChild 4000
</IfModule>

<IfModule worker.c>
StartServers 100
MaxClients 500
MinSpareThreads 25
MaxSpareThreads 75
ThreadsPerChild 25
MaxRequestsPerChild 100
</IfModule>
Here is what is in the /var/log/httpd/error_log file before it dies:

Code:
[Wed Jul 01 18:06:32 2009] [info] server seems busy, (you may need to increase StartServers, or Min/MaxSpareServers), spawning 8 children, there are 98 idle, and 108 total children
[Wed Jul 01 18:08:17 2009] [info] server seems busy, (you may need to increase StartServers, or Min/MaxSpareServers), spawning 8 children, there are 74 idle, and 76 total children
[Wed Jul 01 18:08:18 2009] [info] server seems busy, (you may need to increase StartServers, or Min/MaxSpareServers), spawning 16 children, there are 63 idle, and 63 total children
[Wed Jul 01 18:08:19 2009] [info] server seems busy, (you may need to increase StartServers, or Min/MaxSpareServers), spawning 32 children, there are 79 idle, and 79 total children
[Wed Jul 01 18:11:36 2009] [info] server seems busy, (you may need to increase StartServers, or Min/MaxSpareServers), spawning 8 children, there are 93 idle, and 108 total children

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SMTP Response Times Spiking

Apr 25, 2009

About the middle of the month I started to get SMTP service down messages from a service monitor site I had signed up with. Initially I wasn't concerned but I started to get at least one notice a day. I decided to monitor the server a bit more closely so I setup a virtual appliance on my home server to monitor SMTP response times a bit more frequently -- I let the monitoring application run for a few days to gather data and noticed an unusual trend.

SMTP response times would spike dramatically during business hours -- up to almost 19 seconds at some times. However after business hours and on the weekends response times would return to normal.

My mail volume is really low for my VPS so I don't think it is the problem -- I even ran a mail stress test and pushed close to 500 messages through in 30 minutes (more than I normally get in a day) and I didn't see any SMTP response time spikes. I have also set up monitors to watch some other sites I have running on shared servers with other providers and do not see any unusual SMTP response issues with them at all.

system information is below:

Linux OS: CENTOS
Kernel Version: 2.6.18-028stab053.4
Hardware Information: VPS (1500MB RAM)
Exim Version: Exim version 4.69 #1 built 16-Mar-2009 16:41:00
Spamd Version: SpamAssassin Server version 3.2.4
running on Perl 5.8.8

Control Panel: CPANEL/WHM

TOP:
------------------------------
top - 13:26:06 up 2 days, 19:23, 1 user, load average: 0.00, 0.00, 0.00
Tasks: 54 total, 2 running, 52 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.0%us, 0.0%sy, 0.0%ni,100.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 1572864k total, 206196k used, 1366668k free, 0k buffers
Swap: 0k total, 0k used, 0k free, 0k cached

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
1 root 15 0 1984 648 560 S 0 0.0 0:02.76 init
1590 nobody 16 0 61400 22m 10m S 0 1.5 0:07.71 httpd
1992 root 18 0 35112 31m 2196 S 0 2.1 0:15.58 spamd
7196 root 34 19 3744 1768 840 S 0 0.1 0:00.15 cpanellogd
7256 root 18 0 8464 5964 1772 S 0 0.4 0:31.80 tailwatchd
7292 root 18 0 5800 3776 936 S 0 0.2 0:00.00 cphulkd.pl
7321 root 23 0 14684 7580 440 S 0 0.5 0:00.00 cpdavd
7427 root 15 0 15152 12m 1492 S 0 0.8 0:15.25 lfd
7491 nobody 15 0 62004 23m 11m S 0 1.5 0:04.87 httpd
7599 root 15 0 27388 24m 2168 S 0 1.6 0:05.53 spamd
7661 nobody 15 0 61776 23m 11m S 0 1.5 0:03.90 httpd
7907 nobody 18 0 61724 22m 10m S 0 1.5 0:04.60 httpd
9710 root 18 0 3212 1116 576 S 0 0.1 0:00.70 crond
12179 root 15 0 18348 8036 988 S 0 0.5 0:00.67 cpsrvd-ssl
13727 root 15 0 9924 2848 2296 R 0 0.2 0:00.03 sshd
16016 nobody 15 0 60652 21m 10m S 0 1.4 0:05.26 httpd
16017 nobody 15 0 61984 22m 10m S 0 1.4 0:07.89 httpd

-----------------------------

vmstat 5 5
-----------------------------

procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu------
r b swpd free buff cache si so bi bo in cs us sy id wa st
0 0 0 1367104 0 0 0 0 29 6 0 21 0 0 100 0 0
0 0 0 1366616 0 0 0 0 0 0 0 19066 0 0 100 0 0
0 0 0 1366284 0 0 0 0 0 0 0 25372 0 0 100 0 0
0 0 0 1366868 0 0 0 0 4 3 0 19395 0 0 100 0 0
0 0 0 1366904 0 0 0 0 0 0 0 19464 0 0 100 0 0

-----------------------------------

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KnownHost Sales Response Times

Apr 17, 2009

Has anyone else noticed the support responses from knownhost are taking longer and have less detail and not actually solving the problem on the first email? The service has been great so far but I find they are no longer going the extra mile in their responses?

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Pile Up Of Crond Processes At Certain Times

May 10, 2009

To me, this sounds really strange and really unrelated, hopefully it will ring a bell in somebody-who-reads-this' mind...

After enabled suexec in my webserver (litespeed), every day at two regular times, I notice a ton of crond processes on many different users. This slows down my entire server until they go away and it must be resolved.

I have only recently noticed that it is infact crond processes causing this and I hope I have finally found the correct issue. It causes a chain reaction of events and so I have slowly had to crawl up the chain to find the root of the issue... (high iowait, high swapping, high memory, normal processes taking up more cpu%, etc. etc. ........ crond processes)

I have checked every single file in /var/spool/cron and none of the cron jobs run remotely near these times (except some that run every minute/15 minutes for example). Also, I don't understand how so many crond processes could be made at once. I will make a better rough estimate when it next happens.

What could it be causing this to happen?

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Typical Page Download Times

Dec 17, 2008

I've checked the average page download time that the Googlebot reports in Google Webmaster Tools and, from what I've seen elsewhere, I think the number is good -- less than 200 milliseconds. However, my pages are compressed and small (>1.5K). This gives me a download time of ~7500 bytes/sec for the Googlebot.

what kind of page download speeds do others get with Googlebot? What's typical/good/bad?

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Apache Auto Restart Many Times

Nov 13, 2008

Apache service auto restart many times ( every minute ).

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Httpd.config Changed 3 Times

Feb 7, 2008

httpd.config changed since my server was hacked but they can not control it , they just delete db from mysq and they can not bypass direcoty

i upgrade to 2.2.8 apache
i make full security

but still i get strange problem that i found the httpd.config changed to make the .ht work by override option
i make this:
<Directory "/">
Options all
AllowOverride none
</Directory>

but after day i get it changed to be:
<Directory "/">
Options all
AllowOverride all
</Directory>

i installed mod_security and after a day i get the httpd.config was changed to make mod_secrity not work and also to make :allowoverride all!

i think there is way for attacker to alter httpd.config

i made a lot of security :
1.disable aldot of php function including decode_64base

2.insttal apf

3.mod_security with good rules

4.chmod httpd.config with 600 and i get it changed after a day and i made it 700

to prevent any change occured in httpd.config?

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Futurehosting.biz Support Times In Minutes? Hmm

Jul 16, 2007

I recently signed up (just yesterday) with this company on the grounds of pricing and reviews. I especially noted the fact that they respond "in minutes" well. I have opened 2 tickets thusfar:

first:
Created On: 15 Jul 2007 04:54 PM Last Update: 15 Jul 2007 06:06 PM

second:
reated On: 16 Jul 2007 02:25 AM

I am new to the VPS hosting game. Are support times generally longer than with shared hosting? Or am I just encountering some bad luck? To me, you should want to be impressing newly registered customers. Especially concerning support and when the client has stated VPS is new to him.

I am currently on this plan:

Managed
cPanel - Platinum
450GB 512MB 1.5GB 30GB 2 IPs cPanel: $44.95

Any others out there with quick support times (livechat?) and a comparable package/price? (price is important)

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