HostGator Vrs. The Planet - Isn't That The Same Product With A Different Label?
Feb 21, 2008
I'm not in the market to lease a dedicated server right now, but just out of curriousity, what is the difference between renting one from HostGator, or from The Planet (who I believe HostGator gets their servers from).
Wouldn't that be the same product with 2 different labels on it?
Also, I saw on HostGators website: "We have over 150 employees to provide you around-the-clock superior support." So do they have their employees at The Planets facility, or are they refering to The Planets employees who support their customers, or how does this whole deal work?
My thinking has always been, whenever possible, go directly to the SOURCE, to get the best deals. Is this not the case?
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Jul 3, 2008
Which do you get best service with? I rather pay a bit more to get good service as im sick of crap companies.
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Oct 8, 2009
What is a white label IP? what does it look link when you whois the IP?
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May 11, 2008
We are looking for new network cable labels...
Perhaps something like this:
[url]
What distributor are you guys using for cable management?
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Oct 29, 2014
How do I architect and design a dynamic, white-label website i.e. a site where the components are dynamic based on a path component in the URL?
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Oct 26, 2008
Which antivirus product works in the VPS?
I just installed Avira Antivir Windows Server 8 to my VPS but it didn't work out (service won't start). Have you ever installed antivirus client for VPS? If you have, what client should work in the Windows VPS (F-Secure, Symantec...)?
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Feb 15, 2008
if anyone had any good recommendations for iSCSI products, either software or appliances for the small business market. We need good low cost SAN storage. I am looking at Nimbus and Open-E.
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Jun 3, 2009
I would like something similar to the business package located here:
http://www.hostgator.com/shared.shtml
But I do NOT want HG, too many bad experiences.
My only requirements are...
-No more than $15/mo
-Unlimited domains
-At least 100GB of bandwidth a month
-Supports PHP
-Some type of control panel (preferably cpanel)
Any suggestions are GREATLY appreciated.
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Jun 23, 2015
I am running wordpress for ecommerce using httpd-2.4.12 on my Ubuntu Server 12.04.5. The problem I have is some unknown clients received the message that reads "You don't have permission to access the product on this server" when they were trying to access to the Product page to make a purchase.
When I tested on all of my devices, I did not have any issue with accessing to the page. I know that the page is a secure page with https.I've looked into the apache logs file and found nothing that's related to 404 or 403 errors there.what I have configured for my httpd.conf.
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Oct 11, 2009
Please do share if you know of a 10TB colo offer in either east or west. I know co-location is bandwidth-based but this is what we're looking for right now. Here are the requirements:
10TB (up and/or down) transfer on at least 100Mbps port
Good uptime history (BGP mix, A/B redundant power feeds, redundant hvac, etc)
Friendly crew (willing to help rack up 1U's if it's remote)
20A circuit (willing to consider 10A)
Access to KVMoIP
Ethernet drop
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Apr 15, 2015
I am using Plesk 12 on Centos 6.
The Add and Remove Product Components panel lists various options to install.
There are options to add PHP 5.6, PHP 5.5, PHP 5.4, PHP 5.3 and 5.2 support. None of these are installed.
At the same time under a heading Web hosting features there is a PHP5 support that is installed.
What is the difference between these two references for same PHP5?
Does the panel allow installing PHP5 from two places?
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Feb 1, 2013
Receive for 2 days following error
"Parallels products install and update"
"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "
[URL] .... is present.
[URL] .... is not found.
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Aug 7, 2008
Customer has requested the following:
"Create a zend id for your machine." This is apparently for them to create a product key for their software and have to bind to it?!
I have never heard of this and have been unable to locate any information on it.
This is a Centos box with php 5.2.5 installed:
Zend Engine v2.2.0, Copyright (c) 1998-2007 Zend Technologies
with Zend Extension Manager v1.2.2, Copyright (c) 2003-2007, by Zend Technologies
with Zend Optimizer v3.3.0, Copyright (c) 1998-2007, by Zend Technologies
how to go about this or even what this is?
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Nov 6, 2009
is there anybody out there with a rave review and different experience than the rest of us are having?
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Jul 18, 2008
I've been waiting to get a server for a long time. On Monday, I went ahead and ordered a server from The Planet. 20 minutes later, I decided for the money I might as well upgrade my package a little bit (from $180 to $220). So I chatted with one of the sales representatives (Ryan B to be exact) and was told my first order was canceled and that the second server was ordered. $197 was charged for the first order and today, 5 days later, has yet to be refunded.
I found out on Tuesday that I'm being laid off on August 22. With this information, I immediately canceled my second order with The Planet, knowing I wouldn't be able to pay it monthly. I was told the order was canceled (the server was never setup) and I also asked about my first order. They said it had been canceled and I should be getting the refund shortly. That was Tuesday afternoon. I contacted them on Wednesday and again they said I should be getting the money soon. It's a simple credit card charge back, it can be done instantly. It's now Friday afternoon, almost 5 days since I ordered my first server and the money (totaling $443) still hasn't been refunded. Is this normal...? I really could use that money...
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Mar 13, 2008
In general, which of those is the best in hardware and bandiwdth, and in support?
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Apr 28, 2009
I was hosted with these guys for well over 2 years, and was spending on average more than $2,000.00 a month for servers.
I had slowly grown to well over 10 boxes, and was definately on my way. then one day I get a spam complaint that one of my serves was casing complaints. So I checked it out, and asked for the complaints to be relayed so I would have record of it..... nothing.... I responded and even tried to call, but at that point they had sent me a tciket stating.
We have recieved well ofer 1000 spam complaints from a server you lease with us, per out TOS we are terminating ALL OF YOUR SERVERS, and you have 15 days to remove the data!
WOW... there was no ability to have them terminate that server, they simply said NO your account will be terminated (all of your servers) and you will be banned from The Planet!
When I tried to call they said your not allowed to speak with the abuse dept, again I tried contacting my account manager, and he said he checked into it and only saw a few complaints, and didn;t understand why they were doing this... In short I barely got moved over to another provideer before they shut me down completely..... They did however offer one course of action... you could turn your dedicated server clients over to us so they dont have to move! THEY ACTUALLY SAID THIS!
I at that point made the move and then they hit my credit card for another month well short of 20 days before a bill would even be due.. I had to file charges at the local courthouse to get this reversed.
My advice, if you host at the planet dont send mail. get another server provider for mail, these guys are *&^)(* and they don;t care about shutting you down no matter what you spend with them, on top of that they will try to scarf your clients up if they can, after they leave you high and dry....
Anyone else have issues like this with anyone else. I want to compile a list of providers that do business like this so I can avoid them.
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Oct 2, 2009
I've had my servers with The Planet for years. Used to be really happy with them. Ever since the merger, they seem to have deteriorated over time. Recently, I find the level of support to have become poor.
The redeeming quality is that they have had outstanding uptime over all of these years, and they are always there if you need them in a true emergency - in other words, they always pick up the phone.
I need a company that is comparable in their level of staffing and resources. Who out there is comparable, yet providing better support and overall attitude these days and for the long-haul?
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Jun 18, 2009
I currently have a colocation solution with The Planet. How do they stack up against the competition for price and reliability?
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Oct 1, 2008
The Planet used to be great. All the people that made them great left for softlayer.
The Planet support now runs the gamut from mediocre to bad. But their billing policies are atrocious. They add charges to your service without you ordering it. They promise to refund you but don't. And when you cancel, they bill you anyway. When you call, they will admit their mistake. They will claim to refund you, but then don't.
It's a nightmare. So far Softlayer is as good or even better than The Planet used to be.
When you cancel with The Planet, make sure to change your credit card number so they can't charge you. If you are contemplating hosting with them, don't. Everything good you heard about them was true, but only because of the people who left for Softlayer.
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Jun 11, 2008
My firewalls block IP's from multiple failed login attempts. The FW on one server has been blocking someone from The Planet. My servers are at GNAX, so why is someone from TP trying to get in?
This is what the system emails tell me:
IP: 70.87.XX.X (2.27.XXXX.static.theplanet.com)
Failures: 5 (sshd)
Interval: 95 seconds
Blocked: Yes
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Jul 13, 2008
As those who read my previous thread (or helped me on it -- thank you!) know, I've been looking at upgrading to a new server at the Planet. I've been very happy with the service at the Planet. I ended up with a quote on a Xeon 3040/2 GB of RAM/2x 250 GB hard disks/RHEL 5/10 usable IPs/cPanel+Fantastico and the Planet's standard "built in support" monitoring, escalation procedure, automated OS updates, etc. for $174/month and no setup.
That sounds decent enough, but I keep reading this forum and seeing good things about SoftLayer over and above the Planet. Should I consider moving? Anyone care to say what is better about SoftLayer? Anyone know of any cons to moving? I was inclined not to really shop around since the Planet has been good, but I don't want to be foolish and I by the sounds of some of those reviewing them, it sounds like SoftLayer's support is worth switching for.
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Jul 21, 2008
I currently had NAC and The Planet as DC (I like both, but I really don't trust putting all servers on a single DC)
I was looking for a DC to get 2 new servers
despite I like The Planet, I was looking at other alternatives because it wasn't that cheap
but I'd like to thanks Ryan B. from sales, who got a very good offer, and kept giving impressive support after I ordered the servers
he really seems to like what his job, so thumbs up here to The Planet
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Aug 16, 2008
Can anyone recommend a good reputation company that resells The Planet's servers?
For some reason I can't purchase from them directly, they do not accept PayPal nor accepting my credit card payments. Tried contacting them but it still doesn't work. I hope to find a reseller out there.
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Dec 14, 2008
Is anyone else having problems with The Planet nameservers at the moment? My sites aren't resolving at the moment, so they appear down to most people.
I know there is some DNS maintenance going on, but it said to expect no downtime?
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Sep 25, 2008
I have a decent sized ecommerce site..but in all reality a dedicated server is likely overkill. Still I like having room to grow. I am looking for a linux setup (preferably red hat) with Cpanel. I need something managed...with decent support. I can do very basic stuff..but I am also busy owning a business..and do not have time to really figure out how to maintain a server. I need someone to answer questions quickly..or do it for me. Seems these the Planet and LiquidWeb are two of the biggest ones. I am gonna say support is the big issue here...who would be most likely to help me do whatever it takes to keep my site online no matter what.
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Apr 14, 2008
I run a MMO game server and when I outgrown my home DSL connection I decided only way was to get a dedicated server so I ordered an entry level server at the planet. Very good service from the start, server uptime was pretty much %100, never had any huge network issues or anything. Some slowdowns at one point but it was more of a internet issue.
Later on noticed the server specs were actually lower then what I was paying for. Figured, mistakes happen, I put in a ticket. They acted really quick on it and gave me a new server and even doubled my ram + gave me refund. The refund took a bit of time but I eventually got it.
Recently I wanted to try the dual xeon server but virtualize my game server so I can use Linux as the host OS for other purposes, so I chatted with someone and asked if I could get a "trial" before paying, and surprisingly they were ok with that and set me up within a few hours.
I configured the new server and everything was going smooth when I turned on the firewall so it blocked monitoring.
No joke, within 1 minute I got an email saying my server was down and they had responded to the ticket saying they'll look at it. it was a false alarm, but just to show how fast they responded, was really impressed. I just mentioned to ignore it for now until I get the firewall to let their stuff through. All in all I have to say even as a small customer I'm really impressed with the service there.
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Feb 16, 2007
Does Anyone Know Thier Nameservers? It Was Like Ns5.hyperdrive.net
Please Help Me And Let Me Know, My Job Is On The Line
I Called Them, Once They Found Out I Had A Problem They Hung Up!
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Nov 22, 2008
The Planet, Rackspace or Liquidweb
I have a couple of customers recently, and find that I would like to put their sites into a dedicated server environment. Which is a better provider in terms of support and reliability? These companies do seem to be the more reputable ones. What are the important things to look out for in the servers?
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Jan 12, 2009
is it true that the planet does not accept paypal payments?
i was considering to get a server from them, also management from touchsupport (which is owned by the planet now) they dont accept paypal?
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Apr 10, 2009
We saw the special offer of ThePlanet here on banner advertisement and tried to get a special promo but since the last 3 days, I am running after them and every sales person is telling something different about promo and my deal even it's confirmed by management...
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