Experiences With Or Opinions Of Layer42 Colocation
Jun 11, 2007
new colocation provider, and so I've started a thread for each one that I'm seriously considering. I hope to draw on your collective experience to help me with this decision.
Anyone had any experience with Layer42 colocation in Santa Clara?
Thanks,
Matt Olson
Ruby Cloud
Some background on my requirements:
I'm looking for a single cabinet with 40amps and a pretty small bandwidth commit for now -- probably 1-2Mbps, but increasing to probably 20 early next year. I'd want 24x7 access, and really just need space, power, and network, not any managed services. I'm looking for a reliable provider with full redundancy throughout, good security, and a nice multihomed bandwidth mix on a single 100Mbps drop. I want to work with a stable company with a good reputation for constant uptime and good service.
I'm looking for a new colocation provider, and so I've started a thread for each one that I'm seriously considering. I hope to draw on your collective experience to help me with this decision.
Anyone had any experience with ethr.net colocation in MPT?
Some background on my requirements:
I'm looking for a single cabinet with 40amps and a pretty small bandwidth commit for now -- probably 1-2Mbps, but increasing to probably 20 early next year. I'd want 24x7 access, and really just need space, power, and network, not any managed services. I'm looking for a reliable provider with full redundancy throughout, good security, and a nice multihomed bandwidth mix on a single 100Mbps drop. I want to work with a stable company with a good reputation for constant uptime and good service.
Layer 42 is a truly evil company. we've been their customers for one year and we found the following facts:
- there is no onsite support. they claim there is, but there is not. for example, not a single emergency ticket was ever responded. we had to drive to facility to restart equipment
- facility has frequent power failures. once they didn't even answer the phones when it happened.
- and the worst: all contracts are auto renewed, and require 60 -day notice prior to expiration. there is *only* a year option for any service. don't phase out contracts: we had cabinets and 50mbit/s bandwidth from august, then we bought much more bandwidth in december. since they do *only*anual contracts, cabinets were expiring in next august and bandwidth four months later. in order to leave, we're now faced either to waste money for 4 months of bandwidth or 8 months of cabinets. no, they explicitly won't let us buy any of these monthly.
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It's serious xenEurope?
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Where VPS per nodes?
I have realized ping in this web xenEurope, the results:
ping 194.110.67.9 Haciendo ping a 194.110.67.9 con 32 bytes de datos: Respuesta desde 194.110.67.9: bytes=32 tiempo=80ms TTL=52 Respuesta desde 194.110.67.9: bytes=32 tiempo=82ms TTL=53 Respuesta desde 194.110.67.9: bytes=32 tiempo=559ms TTL=52 Respuesta desde 194.110.67.9: bytes=32 tiempo=80ms TTL=52
Estadísticas de ping para 194.110.67.9: Paquetes: enviados = 4, recibidos = 4, perdidos = 0 (0% perdidos), Tiempos aproximados de ida y vuelta en milisegundos: Mínimo = 80ms, Máximo = 559ms, Media = 200ms
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