Email Account Receiveing But Not Sending Emails

Jan 2, 2008

I have a problem with email accounts for a user which recieve email messages all wright but he can't send any email. All emails he send (even for himself) arn't delievered. He doesn't recieve any error messeges in return.

I thought to check exim_mainlog and exim_rejectlog but I don't know what exaxtly should I look for. and what needed to be reconfigured.

I am running Exim on RHE Linux and CPanel/WHM

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How To Check Which Account Is Sending Emails

Feb 7, 2008

i just checked my whm Mail Queue Manager and i see tha shocking number

28699 emails!

most of it is from nobody?

how to see which program or who send this email?

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Sep 17, 2007

I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.

After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.

I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!

I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).

I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.

so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.

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Admin change, but health notification email not change.

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Jun 20, 2009

I own my domain [url] and have a reseller plan on a shared host [url]I have the DNS on godaddy pointed to the nameservers of reyox and on the Cpanel of my domain at reyox I have a forwarding account [url]set to forward to my gmail account.

To the best of my knowledge this has worked flawlessly for years but recently I have been starting to not receive emails from people. I found out when I wasn't getting replies I had been expecting and when I inquired or called the people instead they told me that hey replied... it's been happening over and over again lately.

When I asked my host last week they replied: "We did clear up some mail issues last night, some issues with the queue processing."

However after that it kept happening and now I am at a loss.

I don't know what's wrong nor how to troubleshoot it... It happened with people that are on all sorts of domains (gmail, aol, personal domains etc) and it happens sporadically...
It's really frustrating because I don't know what else I am not getting considering that every other day I find out about an expected email I didn't get.

The werid thing is that none of the senders whose emails got lost reported that they received a bounce issue...

how I can address this in terms of troubleshooting it and finding a solution?

Is there some sort of email monitoring services like there are site uptime monitoring services?

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Jun 19, 2007

I migrated a client from a Windows server to Linux and everything is fine except that mail sent to this client (say, example1.com) from a particular domain (say, example2.com) simply disappears and does not reach at all. Mail sent to that other domain (example2.com) from my new client (example1.com) is delivered correctly.

Incidentally, that other domain (example2.com) from which the mail is sent is with the hosting provider who was earlier providing services for my newly acquired client. Should I suspect anything? Or, is there a way to figure out what's happening?

I have MailScanner running on my VPS, but it isn't configured to filter at RBL level, only at Exim level, so I don't think this is the issue.

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Jun 3, 2009

This is the qmail-send program at ultimatemedicalresearch.theplanet.host.

I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

<abc@xyz.com>:
TLS connect failed: error:14077410SL routinesSL23_GET_SERVER_HELLOslv3 alert handshake failure; connected to <IP>.
I'm not going to try again; this message has been in the queue too long.

Executed the following commands as root on both servers (recipient and sender):

openssl s_client -connect [host]:993 returns OK both ways.
openssl s_client -connect [host]:995 returns OK both ways.
openssl s_client -connect [host]:465 very slow response. CONNECTED(00000003) appears then it waits for quite some time (>20s). Then it says: 30179:error:14077410SL routinesSL23_GET_SERVER_HELLOslv3 alert handshake failure23_clnt.c:578. This is shown only when I execute the command on server 1. Server 2 hangs also but returns the 220 message which is OK.

It is odd that the above commands return different certificates, not the ones that are set up on the servers. I am using Plesk, I have set up my certificates and assigned them to those IP addresses.

What could be done to make the mailing system between these two server to work ?

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Jul 3, 2008

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But probelma now is that when sending emails to gmail and hotmail arrive as SPAM. Yahoo definitely dont get

Similarly using webmail mail arrives as SPAM.

Someone knows how to fix this problem?

Or someone knows how to make the mail arrives well?

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Sep 23, 2008

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May 10, 2007

Over the past few months I have noticed an increase in the number of people who state they have not received my emails. I decided to investigate this further and there appears to be a problem which backs these claims.

The server I am sending from has reverse DNS. I have checked on DNSstuff and spamcop and the IP is not on there. I have sent several emails to a test account I have on a different server which is running spam assassin, but the emails are not being received. There is no record of them in any spam folder either? I have sent emails to other account for example, AOL and they seem to receive them? Does anyone have any clue whatsoever is going on? Or possible areas I can further check?

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Apr 4, 2009

i have a proeblem regarding my whmcs billing script. It is not sending any kind of emails (welcome emails or support ticket notification mails etc). i even looked in my spam folder of my personal gmail account, as well as other email accounts. The server can send out emails, but not WHMCS. Port 25 also, is not blocked on the server

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Mar 4, 2008

how to block a certain IP address from sending emails

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I have a dedicate server and got a problem with receiving and sending email with Yahoo email accounts. I checked with gmail and other one and it works fine except Yahoo. It does not delivery when I sent out to Yahoo accounts. However, I can get email from Yahoo when they send back to me but a little bit delay.

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May 19, 2008

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Jan 6, 2007

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I have several clients with the same issues where the mailing lists keeps sending out old emails but the same ones over and over.

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Jun 21, 2009

Recently I have encountered a problem with Gmail accounts ; I can not send Any messages to gmail from our server by ip address 64.85.165.82 at all.

Kindly refer me the best cure to fix the problem and I declare that any needed item will be available to present.

Some of the messages appearing are listed below.

Our server ip's :
64.85.165.82
64.85.165.83

Message 1MGpDu-0005sl-3a is not frozen
LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1MGpDu-0005sl-3a
delivering 1MGpDu-0005sl-3a
Connecting to gmail-smtp-in.l.google.com [72.14.247.114]:25 ... failed: Connection timed out (timeout=5m) ....

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Aug 11, 2008

it's in my clients contract that they must use our email marketing software to send out mass emails.

we are running WHM with the clients website on a cpanel account.

is there a way for me to monitor the email traffic so i know if they send out emails to more than 50+ recipients at a time?

im aware that they are sending emails through their desktops using normal smtp accounts, so need a way to prevent this if it's possible.

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Aug 3, 2008

It is not about sending SPAM.

I have broadband from cable company and they do not let me send mass email (over 100) at one time. I guess on top of that Web Hosting company (having my domain) has some limit to use smtp.

I want to send text email (not HTML). I do not want to use Email marketing companies (as many suffix their brand in message) and perhaps ripe good benefits via viral marketing at subscribers' cost.

Option - A
===========
I am thinking to use desktop (if technically feasible) and want to use mass smtp with VPS hosting company (if they are open), within their TOS though.

Can VPS somehow be used (for mass smtp) without relocating my domain to new VPS?

Would there still be an issue as I will be using Desktop and routing emails through cable's as cable's company's limit will still be enforced?

If answer is yes, I guess I am left with no choice but to use Web server based mailing solution.

Option - B
==========

In that case, I guess something like phplist needs to be used.

Then my web hosting company would still not be open to use their smtp (or might have set some limits on smtp), so presumabily some blending (using phplist on my hosting and mass smtp on VPS) can be tried.

Solution?
=========

Am I thinking correct? If not, please give me some pointers to bring me to right track.

Any recommendation about VPS who may be open to mass smtp.

I am purposely not mixing multi-threading yet. QMail is default email s/w with my hosting and I guess VPS might also have qmail.

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Jun 15, 2008

I have been using google apps for my domain. However if I send a mail through my server using php mail() function. It doesn't show up in the google apps account sent mail folder.

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Jan 11, 2008

There is a strange problem with picking up and sending emails on Outlook 2007 which I have wasted hours on over the last week.

Whenever I try to pick up/send emails on domain names, I get a 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The connection to the server was interrupted. If the problem continues, contact your server adminstrator or Internet Service Provider (ISP)'"

I have gone through all the steps here [url]and here [url]and on another websites.

I have been setting up email addresses on Outlook for several years, so know how they should be done.

The strange thing is the email addresses of domain names hosted elsewhere work perfectly. But both new and existing Clook-hosted email addresses are producing this error message.

I believe it may be an error with the software for two reasons:

1. The email addresses work perfectly when I open Outlook in Safe Mode.

2. Our web host's staff have not been able to find anything wrong and the email addresses work when they try to set them up on their computers.

Any idea why our email addresses may not be working and how I can fix this please?

I have tried System Restore and Repairing the program on my computer's Control Panel.

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