Do Most Shared Hosts Just Suspend Your Account When You Get Traffic
Aug 23, 2008
This is my first time with shared hosting and I went with hostgator because they are well known. Well, my site is getting decent traffic but well within my disk space and data transfer allotment, and I get this email saying my site has been suspended and my site is inaccessible.
Dear customer,
Due to an excessive amount of Apache requests on our gatorXXX server we have been forced to suspend the directory /home/username/public_html/sitename at this time as all other users on the server are experiencing issues due to this :
...http requests list...
Please let us know when you're ready to investigate and address this issue so we can work with you further. Thanks.
Sincerely,
Ford Merrill
Systems Administrator Supervisor
HostGator.com LLC
Is this what most shared hosts do? Just suspend your account once your site starts getting traffic?
I have a problem with my webhosting provider. I have an account on startlogic and because one of my domain has a large trafic they suspend my account. I talk with the tech support 3 times a day but i get only promices. More then that they don`t want to give me an archive for my files. I don`t know what to do and what, it past 4 days now and still nothing.
How much traffic can a typical $5/mo shared hosting account support?
A lot of them claimed "unlimited" bandwidth and storage. Of course there's no such thing as unlimited.
I have a site based on Python, Django, MySQL or Postgresql. It doesn't have any video or other bandwidth heavy elements, but the whole site is dynamic, each page takes about 5 to 10 DB query, 90% reads, 10% writes.
What kinds of traffic can a shared hosting account support for a site like that?
At stackoverflow.com, someone stated that a $5/mo shared hosting account can typically support 10-20,000 unique users per day or 100-200,000 pageviews/day. Does that sound about right?
Any recommendation for a good hosting company that'd suit my needs? My site will start small but hopefully will ramp up quickly. I'd like a hosting firm that can support that growth.
Is there any shared host which can easily drive a wordpress blog with 100,000-150,000 unique visitors every month?
The blog in question has wp-supercache and is quite a bit tweaked and consumes roughly 30-50GB of bandwidth every month (with mod deflate enabled on server). My priorities are good uptime, fast servers and network (especially to India) and good customer support.
Is it possible to get a rough description of the benefits of a VPS host over a shared host?
1) Support. Should support with a VPS host be better than my current shared provider? They offer live chat and a ticketing system. Tickets can take hours to get a response, live chat minutes but often there are no support operaters to answer the question.
2) Uptime. Will uptime be improved upon? My current host tends to range from 97%-99% in a month. Importantly will it suffer from soft outages where parts of the account are down (such as MySQL or http)?
3) Traffic. What levels of traffic will base VPS packages handle? Will a few semi active forums (say max 20 users on 3 forums) be manageable alongside several PHP/MySQL galleries and several hundred normal PHP pages?
4) Load. Does the load usage of other customers on the same server effect your account in the same way it does in a shared environment? Can one user bog down the entire server for everyone else?
5) Management. How much control is given to a user in managed VPS environment. Can you restart OS yourself (and do things like edit the firewall blocks)? Do you have to keep the OS (Linux in my case) and things like Apache and PHP up to date yourself or is that done for you.
6) Usage Policies. Are the usage policies in place in a VPS environment (limiting the amount of CPU process and memory you can use). If yes are they higher than in a shared environment.
Is it possible to get a little more on a few of the hosts I've looked at (if possible I'd like to be below the $50 a month mark).
Is it a case of picking any of these and getting a similar support and hosting service?
WiredTree seems to offer a decent compromise of price against value. Given that my site is still pretty small at the moment, would the smallest JaguarPC package be a better fit (so I'm not spending money for specs I'm not using).
Unfortunately disk space is a fairly big factor as the site uses quite a few image and small video files (I'm using something like 2GB at the moment but this would increase fairly rapidly over time). Does that mean a shared host is better suited for my needs?
This thread [url] is a perfect example of how some shared web hosts act to sell. This one might not be posted from someone who plays for the web host but it illustrates a shameless promotional model.
You just need to hire 10 dudes to give them a blog or small web site and "some orders" to post threads about your business. They get paid per result (paid per sale made) Nothing wrong if those guys go to promote in "advertising and requests" sections. But they come to flood sections where we're comming to meet each other, to talk and share some knowledge and information.
Forums like SitePoint were the first quality social networks. They came out many years before anyone knew what Web 2.0 was? Let's not allow good communities to be conquered by adv posts.
I'm with one of the big shared hosts. Support is patchy at best, which isn't a problem until you require help at which point it's agonising as you have to wait an age to get an unsatisfactory response.
At the moment the server I'm on is suffering from consistent outages (it's been up and down over the last few days). Support has been hard to get hold of at times (right now my site is completely unacceptable for me and there's no-one tending the live support chat - which is the only chance of getting a prompt response).
My question is should I be actively looking to improve my situation (it's amazingly frustrating to spend the best part of a day doing small updates, which because of instability, take hours instead of minutes) or should I just wait until it blows over (to be fair server issues tend to be fairly infrequent, but they do flair up every so often). I can't really afford to pay that much more than I am (say $20-$50 a month max) so am I stuck with shared hosting or is there anyway to pay a little more (my current package costs around $10 a month) to get better support and stability?
After a initial look around would something like MediaTemples GS or the low end MediaTemples dedicated virtual service be suitable? The pages do have moderate database use (a few forums and galleries) and use around 50GB a month bandwidth (which would climb slowly in future months)?
why so few shared hosting companies enable a php op-caching system on their system (xcache, apc, eaccelerator).
Is there some specific technical reason in place?
Usually I run my own servers, but it happens from time to time that you need a quality shared hosting in order to reccomend it to a friend, for a personal blog, a small website, maybe your own personal blog that you're not keen to host on your dedicated servers already used for big projects ...
Now, as everyone using php applications knows, software like xcache or eaccelerator gives a nice speed bost to page generation. I run xcache on all my servers and vps (mainly running vbullettin and wordpress) and never encountered any issue.
Installing one of those (eg. xcache) is a 5minutes procedure, and even for kiddie-hosting companies that won't know how to build php, the ability to compile eaccelerator is in the cpanel easy php build software, so you don't even need to know how to rebuild php to enable eaccelerator in cpanel.
Despite all these facts is quite impossible to find a decent webhoster with xcache or apc/eacc enabled ...
The only one claiming to have eaccelerator is medialayer : "# Zend Optimizer, IonCube, and eAccelerator" this is a quote from their website.
How come nobody else undertakes this step?
What I have been noticing is most premium shared-hosting provider I encountered run their server with a lot of free memory .. so why not impress the customer with blazing fast page generation times (wordpress footer displaying "page generated in 0.071 seconds" impresses also the non-technical savy customers) enabling such a simple feature ?
Im a webdesigner so when looking for hosting i try to find one that is simple to manage, hardware powerful, lots of ready to install scripts and a beautiful webmail like Atmail or Zimbra.
So im looking for a powerful / quality high end "shared" hosting package.
Until now i have looked at: - Mediatemple (as @mail, exelent support but slow in Europe)
- Mosso (is always good to be powered by rackspace but i think that the cloud hosting concept is still unsstable. Any experience?
- SimpleHelix (realy fast magento demo store, lots of scripts, @Mail and seems to have a fast network to europe)
So any advices on premium shared hosting?
An in Europe, any company similar to mediatemple or simplehelix?
I guess you can fugure my account expired with servage. but to tell you the truth, I am so P OFF at them
I opened a ticket on my last day and asked if I can move it from 14 months (that I started with) to a 6 months renewal because I could'nt afford to pay the £74 they wanted, and apologised for this. They said I'd have to pay the 74 pounds first and then change my billing to 3 or 6 months.....
I replied saying can I then pay a sum now and a some next week. as I don't have that with me at the moment but wednesday 9th April I wil be able to remew it all
They replied with:
"Hello Ahmed there is 14 days grace period for customers before account gets suspended."
So I thanked them very much, because like that, instead of paying in installments, I can just pay them the whole amount before the grace period was over, otherwise I would've backed up my data and moved it another server, or on my computer till I remew the whole amount....
5 days later (today), I log on to my account, and it has been suspended as I hav'nt paid for 5 days...thats 9 days before the "grace period"
and now all my domains have this dirty suspended page that they have, and I bet I lost half my members and customers like this, as when I see this page on any domain I enter I never go back to it!
I say to my self its my falt, I should've paid when I had to.....but money was tight, and I told them....and they gave me the 14 days, I did'nt ask for anything, but I thought backing up all my sites and my webdriver that I have with them would take me ages, plus the pages have alot of content that would be a hassle, if I have a "14 days grace period".
This is the first time servage have lied to my face, and not by answering a question with yes or no, by saying a feature they have that does'nt exist and but wednesday I bet all my customers and members would've found somewhere else to hang out, as I only contacted them through the mail server on the site and my forum, now I can't even right "we will be back soon....don't go away",
I thought I warn you guys about this grace, if you have an account with them make sure your ready to renew before it expires, and don't believe most of the stuff that they say.
OMG, I used to promote for these people, and tried hard to always say good stuff about them, you see my sig, it was a promotion for them with a coupon code (that I dredfully apologies about to the administration for not reading the rules properly), and I get in return a lie straight in my face with no warning and no way of accessing my database what so ever. Just be warned Guys, don't believe everything they say to you and backup all the time because you never know why they suspend your account.....even if your on thew right track
A community website with a forum(phpbb3), not more than 2000 users, less than 50 posts per day and less than 50 users online at the same time, will be ok to host under a shared account?
If the bandwith is lower than the limit, is it possible to use many resources and get susbended?
I currently use a HostGator shared plan which caps off database connections at 25. HG support said my only choice is to move to a dedicated server which means my monthly hosting cost jumps from $14.95 to $174.00! Something I'm not too excited about paying.
Can anyone offer any suggestions on Virtual Private Servers running *nix? Would a VPS be a good alternative to an expensive HG dedicated server or do you recommend I just suck it up and go dedicated? I just can't believe how much they want considering I've seen some VPS for under $100. If I did go with a VPS, would there be an easy way to move all my files, databases, SSL certs, etc to the new server?
i need mssql2005 account with 1 database only with access from my management studio express to your mssql server ip only. no webhosting needed. database size <=200 Mb. Aproximately bandwidth <=10Gb/mo.
MSSQL2005 server must be hosted on ThePlanet.
Or at least suggest me any company using ThaPlanet Hosting who selling shared mssql2005 hosting.
I have a dedicated server with SSH ability and I need to backup some of the accounts of the server via rsync to a normal shared account where I only have ftp access..?
I am having issues with spy hosting. I signed up for a shared hosting account on Saturday the setup was fast but DNS will not resolve my domains. I get this error when doing a DNS Traversal
ns9.dnscloud.com [66.249.19.217][Broken DNS server: Reports a server failure]91ms
ns10.dnscloud.com [66.249.19.218][Broken DNS server: Reports a server failure]92ms
What is this?
I made a ticket and NO REPLY AS OF YET!
What is going on spy. Has spy gone bad i though they use to be legit?
whenever I open a new account in Cpanel it assigns a new IP to the new host. I want to know how I can change the cpanel settings to assigns a shared IP to the new host.
Our web site has been hacked many time over the last few months. The hacker only puts links to other site in our html code. We changed the FTP password many time but we are still finding malicious code in our main index page and other pages on the site.
We can figure how and from where they are coming in and how prevent further hacks.
I ideally want to use Fasthosts as the hosting provider, on a shared hosting account. Are there any CMS's that install and work well in such an environment?
I dont need a CMS with bells and whistles, just one that is template driven, and has 'friendly' URLs.
