DMEHOSTING The Work Quality Is Awful
Oct 2, 2009The work quality is awful. We have a problem with a server. It’s the 4th day already when the issue is being solved. Our project there is down. We incur great losses.
View 6 RepliesThe work quality is awful. We have a problem with a server. It’s the 4th day already when the issue is being solved. Our project there is down. We incur great losses.
View 6 RepliesI highly encourage people to reconsider another web hosting company. I'm a programmer and usually have to pick a hosting for my clients, and because their down time can be as long as 1 week or even more they caused me a lot of embarrassment with my clients. though their support somehow helpful but they must reconsider their technical plan. I never experienced such hosting where we can get down time for week or some times couple a days!
View 6 Replies View RelatedI have been with DMEhosting for all of 4 days now. I got one of their dedicated servers with the Smart Tools Bundle for windows server. I bought it on saturday. The server was setup on tuesday. Without the Smart Tools Bundle. I noticed this on april 2nd and i open a support ticket that morning. Two days my support ticket sat their with no response. I have lost all faith in this company and i am now just wanting out. I do not care about the month i have paid to them. I have informed them as of today that they can cancel my server.
Just my experience with DMEHosting
Everytime my site is down, which is about twice a month, i ask Servage and everytime, i get no answer or i get a really late reply.
Today my site has been down 3 hrs, and ive put in 2 support tickets now, and yet im ignored, but they advertise their support time is 30 minutes? How is that an average when i have to wait hours EVERYTIME?
They are really awful for support, hosting is ok for a shared.. i cant wait to move off it.
I ordered a VPS from Hosting-IE on the 25th March and was initially told it would take 4 days or so to setup. A week later I emailed them, and was told by Max that it would be setup that day.
Throughout the next week I emailed a few times and received no response at all, and got fed up so a few days ago I just filed a complaint with Paypal to try and get my money back (After waiting nearly 3 weeks for a VPS I think I should). Now Hosting-IE are saying to Paypal that they gave me the info, when this isn't true.
So I just lost 60 euro's, not that much but still enough to get annoyed about. Gonna see if I can file a chargeback with my credit card company.. hopefully it should work.
Anyway, definately stay away from Hosting-IE! I should have read up on them before I ordered..
I've been with the host (dmehosting.com) for just 1 month now but I decided to give an initial review as I am pretty impressed with their support.
All the websites went offline and the HTTPD would not start even after manual reboot, but they provided extended support and did a complete rebuild of PHP configuration file.
Initially, when I saw their prices frankly I was not expecting or relying on great service (usually the case for low price) but I was quite surprised that they balanced it pretty well.
I would recommend them for anyone looking for very cheap servers with good support.
I have had problems with all three hosting providers and the support and such seems good at first. However as time goes you will see more problems and they will be slower and slower to respond to your questions.
I have now found better ways of hosting and learned more, It's also saving me a bunch of money.
About a year ago, I had been shopping around for dedicated server with good support and DDOS protection and finally decided to go with DMEhosting.
I am generally happy with their service as they usually reply in short time and prices are good, however, recently the server has been DDOS'ed (small attack) and the host is now requesting for extra charges although all of their packages mentioned "DDOS Protection: Yes".
Is this normal/fair reaction of hosts in general?
If not, how do I get the free DDOS protection they included in price.
Also, are there any other dedicated service providers with good DDOS protection and reasonable prices (Dual core, 2-4 GB RAM, 10 mbps unmetered, 200-300GB drive)?
I too am having an awful time with Crucial (crucialwebhost.com). I've been with them for three months and each month there has been a server issues that cause my sites to not function. They use Softlayer so you would think it would be better.
When I report problems I feel as though I am being stalled. Some of their people are really good but others just don't want to be there (you can tell) it's a flip of the coin.
Right now my sites have been down for days.
Ticket ID : #919385
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We have serveral vps servers from dmehosting.com. I would say never choose dmehosting.com for your sites. A vps server is down for more than 14 hours and still down. They do not reply to my tickets. They do not inform about the issues.
I had have many issues with them like 1 - 2 hours downtime but that's not really matter.
Now the server is down for more than 14 hours and still not up. I have even asked them to transfer this vps server to another working node but they are not responding.
DON'T CHOOSE DME HOSTING .COM FOR VPS SERVERS........IF YOU NEED HIGH UPTIME AND SECURE DATA.
I have been a customer with www.DMEHosting.com for over two months now. They were an ok server provider/host at first but I am now forced to leave.
The server setup is advertised as under 72 hours. My first server took just a few hours under that and my second one actually took longer. I also heard a report that a rapid deploy server (they say 1 hour or less) took over 24 hours to set up.
I have had a bit of downtime, and support is slow since the host is run by one person (David). This means that emails can take 24 hours to get a reply, live chat is only available for a few hours a day and there is no phone support which is a big minus for me in terms of hosting.
I purchase a server for my client who uses it to host proxies. Several times I have gotten reports of malware/spam/some other type of abuse. Each time this happens they send absolutely no details (except server name) and when I ask for more I get no reply and no help in sorting out the possible security problems.
The incredibly horrible bit started around the 7th of September. My main server was down and I had no details or anything from DMEhosting. I sent an email to their support team and a long 3 hours later I got an email back saying I was suspended for non-payment. I found this strange because I had received no emails, notices or invoices that month for the server. They claim to have tried to contact me, but I see no efforts at all.
So they eventually unsuspended my server and then I got an invoice overdue notice (even though I never got any "invoice due" notices. I then tried to pay the invoice, but their paypal system either half the time gives me an error that I need to add a credit card (I have one in my paypal already) or just doesn't let me pay.
I tried explaining their payment problems to them in live chat but they say since no one else is having problems they won't do anything (either they assume I am a complete idiot or I am making it up). This is disgraceful, if I contact a host saying that I can't pay because something is wrong with their system then they should at least take a look. They then terminated the live chat right in the middle of us talking (yes, they/David (one man show) are very rude).
Then, to my horror I got an email saying that no payment had been received and my server was suspended. Even though I told them several times by email and chat that their payment system doesn't work.
They then claim that I am being "very rude and and inconsiderate" and that essentially it is all my fault. They say my invoice is overdue and I still won't (I will, but I can't and they won't listen) pay so they are going to keep my server down.
Essentially the owner of this terrible host, David (he is also the support, billing, everything) is an incredibly rude person and he has no respect or desire to help his clients. I have faced serious amounts of downtime, slow support and now rude, horrible and downright stupid responses from support.
I advise you to steer well clear of this terrible host, they may be cheap but you are just asking for trouble.
What is the transit quality of AT&T, in general?
As in compared to its rivals SVVS, LVLT, Sprint, GBLX. etc.
I'd like to ask for some help in choosing a webhost. I want to host a website that will be a sales database. It will use a MySQL database and PHP. I will not need large amounts of disc space (I can't estimate exactly but probably less than 10GB) and relatively low amounts of bandwidth. What's important is a high uptime and security and quality bandwidth. I am very sceptical with all the webhosts offering unlimited services since I know they are overselling. Do you know of any quality webhosts suitable with the above characteristics?
View 14 Replies View RelatedI was wondering, when evaluating a colo facility...obviously the bandwidth quality is important.
Which BW providers are considered good, and which ones are considered to be bad?
am facing problem with my current host
high load and mysql crashed
am running 4images + vb which need special VPS
i need 1gb, 50gb space BW around 600/m
budget around $60/m
I'm reseller vps, and now i decided to run own node, and sell vps, i choosed VDSMANAGER control panel, because virtuzzo is expensive.
Please help me to choose best options to run best and quality node,
VDSManager or VEportal ? (good optios&security&support&...)
XEN or OPENVZ ? (uutil now OPENVZ best for run static and dynamic site, but on xen can be run vpn & shoutcast & windows & linux & ...)
RAM GB ?
CPU ?
Hard ?
can i use load balancing for vps node ?
how many vps can be run on this node ?
Ex:
VDSmanager
XEN
Core2Quad Q9300
8 GB RAM
500 GB HDD
Used ThePlanet for ages and well not to impressed with them in the past 6 months. Not reading tickets fully is a big issue or not following instructions. Response times to tickets absolutely unacceptable with some being 3-4 hours others ranging in the days and most requiring calls to get responses. It really seems like they're more focused on their dedicated server market.
So any suggestions on quality providers for people in need of a few cabs and 45mbit or so and want actual decent response times and knowledgeable staff who read tickets fully?
Some applications are of the ping sensitive nature while others are just your normal web, mail, misc services. So things like cisco guards available and friendly with regards to fixing bad routes would be nice.
I've heard people suggest Colo4Dallas but are there any other suggestions?
Other than Dell, where do you guys usually buy your servers from?
View 12 Replies View RelatedAnyone have sites on Apollohosting (shared)?
What can you tell me about their service?
Security of sites - how is it?
Server uptime. And tech response time.
Is spamming about normal or excessive?
Overall are they getting better or worse?
After researching a lot of the webhosts that are more geared towards quality in a shared server, I've narrowed it down to a few different providers. I haven't been able to find much in the way of reviews on Utropicmedia and wanted some input on them. I see they have phone support, not sure if they have a ticket system also. They don't have a forum on their site to check feedback either.
I like the fact that their servers are close to me and the majority of my customers (Detroit). They also seem to be concentrating on quality, so I'd like to find out more about them. Any first hand input would be appreciated.
The short list also includes Medialayer, Precision Effect and Rochen. I want reliability and fast page loads for my customers. Medialayer seems to be about twice the price for equal bandwith and disk space. The others are quite comparable. I'm sure there are several more that would do fine, but I decided to quit looking and choose from this group.
Can anyone recommend any?
View 6 Replies View RelatedI've always heard of clients where their old host suffers from frequent downtimes or their site is always slow, etc kind of problems.
One of the main reason is that lots of people are keen to sign up with host who offers massive amount of disk space and bandwidth at very low prices.
This is actually called "Overselling", as the host will try to limit cpu and ram resource usage. This is normally only written in their Terms Of Service (TOS).
As such, I would like to conduct a poll on "Quality VS Quantity - Which do you choose?" to understand the mentality of consumers today.
We've browsed/searched a lot these last years and I believe fdcservers has the best bandwidth deal, with stability and a good service.
We've been searching the last days and found some other companies (ex 10TB.com). Are there any other companies that would offer something as 'good' as fdc regarding bandwidth?
10TB says they use softlayer's DC but it seems they don't use their network (got that information on a chat with SL's sales) so in my opinion there is no benefits to be on SL's DC if we don't use their network which is really good/stable. We've found that 10tb.com is a new company and their site has 404 and incorrect contact e-mails address which made we 'quit' the signup process.. (and because it is hard to 'trust' a new company with lot of bandwidth - and errors on their website - when there are others on the market for a long time that couldn't offer it).
What do you think about 10tb.com? Other options? What about fdc? Is it worth going with them to host streaming ? We need as much bandwidth as possible, but we also need quality.
I visited the colo space (1 cabinet) we obtained through an Equinix reseller. There was some confusion as initially we were going into DC2, but they put us into DC3 as that's where they had the space (they have a lot of cages in both DCs).
In the past, I had visited DC2 and it's clear the facility was purpose-built for Equinix. You can tell just by looking at it from the outside, but also inside.
Driving up to DC3 (on Chillum Place), I was first surprised to notice glass windows on the outside of the building (they have the reinforced walls inside of that I was told).
Apparently, the building was some other company's datacenter or offices, which Equinix then refitted their standard-build datacenter inside the building. They also have different man-traps (like a rotating door) compared to DC2, raised flooring (which is not used I was told), and lower ceilings.
I drove around the DC3 building, and the other half of it appears to be some other company's datacenter (based on the generators on the roof). Any idea who that is?
Is DC3 the same quality as DC2? It didn't quite "feel" like the quailty of DC2, but that's just an impression and not based on any empirical evidence. It's also a bit further out there, while DC2 and its new "siblings" (DC4/5) are all adjacent to each other (on Filigree Court).
With the reseller we are using, most of their bandwidth in DC3 cross-connects to their network equipment in DC2, and that's where they peer. That's another thing that makes me feel like DC3 is quite secondary.
Are my feelings unfounded, or should I push our reseller to find a cabinet for us in DC2?
I have been using Santrex shared hosting for some time due to their low prices - below 3$ per month. And it has been quite good quality/price ratio. But now it's time to upgrade, so my question is - has anyone got experience with their dedicated servers and support?
View 4 Replies View RelatedI'm about to start a premium VPN service provider, i've found that far too many people in this area are content with providing 100kb/s download speeds and poor reliablity, and think I can provide something better.
I'm currently evaluating options for the hosting i'll need. Initially i'd only be looking at 1 or 2 high bandwidth servers from a quality provider(in the US), on a monthly contract - obviously with the capacity to increase this as and when business becomes a little more established.
I've looked at 10tb.com, and a few uncapped 100Mb providers (Sharktech and others). Obviously I can see the 10tb cap on a gigabit port being a potentially expensive issue - how do they measure this bandwidth? I've noticed that several companies are now only counting the upload which would help me alot, is this standard? Additionally, and considering that i'm specifically NOT going to permit p2p usage in my TOS, would I be correct in assuming that providers will have no issue with this form of service over their network?
Finally, to the more experienced folk here, who would you choose... and why?! Given that i'm marketing this as a premium service, cost isn't the most important factor, but obviously it is one of the considerations.
I want to do a "near-lossless" video conversion, if that is even possible, in keeping the proportion of the original video. Veoh seems a little bit better / at a higher quality than youtube, and I want to achieve higher quality than that. Literally speaking, I want the converted flv video's quality to be as close as the original video. What ffmpeg command exactly do I need to achieve this? I currently use ClipShare and is experimenting with Ostube for the php script. The default "high-quality" setting for both scripts are not that good of a quality either, with choppy images.
View 4 Replies View RelatedI'm currently hosting my website on core2duo / 2GB RAM dedicated server. Thing is, programmer did a VERY good job optimizing scripts and this server is way too much than I need. The average server load is usually 0.00 - 0.20. I'm thinking of switching to either a cheaper dedicated server or VPS.
We use 300GB-1TB of bandwidth per month though. 90% of our traffic is from US. Do you know any good VPS solution for this?
I'm after a server admin company that has experience in high traffic and mission critical servers.
Response times should be super quick.
I hope for telephone and MSN.
I have no control panel.
Strong experience in:
- Centos
- Litespeed
- Lighttpd
- Apache
- Mysql
- DDoS
* money is not a problem *
I want to pay up front a monthly fee and have it fully managed so I don't have to worry why the MySQL server just suddenly died or why Server 4 doesn't respond.
With the recent zone.net outage I'm thinking of moving to a new VPS.
I noticed that ServInt and other have relatively low storage compared to wiredtree who offers double the storage for the same price.
As both have gotten good reviews, is there a qualitative difference in the storage being used?
it was quite a while since the last time i was using some of the shared/reseller hosts. As far as i can see, there's A BUNCH of new shared/reseller hosts here at WHT everyday. So i can't really distinguish what host to choose.
This shared account will be used to host just one site/one domain. The site is very light, diskspace and traffic can be very low. It can be plesk or cpanel control panel. Linux OS, PHP5.
What i'm actually looking for is a European host WITHOUT overselling, with high quality bandwith and uptime, accepting paypal/moneybookers payments. This website does not require a lot of traffic, less than 1gig a month, but it really needs to be fast europe bandwith with HIGH uptime.
The host does not need to be years in business, it can be new host as long as the quality of service is very high.
There are no price limits, as far as the price justify what host has to offer.
I've looked at some shared offers from europe hosts in which i usually rent dedi's, such as leaseweb, netrouting, eurovps, hetzner... Does anyone have experience with their shared hosting offers?