Its been a for a couple of hours that my VPS is down, I'm not complaining or anything, I really know that Navid left one hell of a mess for them to sort out but I just want to be sure that my VPS is down because of the migration process and not because of something I did.
Anyways I submitted 2 tickets, still no reply. The guys must be busy fixing and moving all these accounts
I guess the new Buyavps should be called 3.0 now that it's under AxisHost. I was hoping to be able to report a good experience. Paid my bill(it's cheap so I figured what do I have to lose???) in the last several days I have decided to rebuild the vps and put some non-essential sites to be hosted on it.
Impossible. Before, I had no problems running anything, the only problem was the downtime. Now, no downtime problem, just resource problems. I've tried several different images but all of them have severe resource problems. I know 128mb isn't much, but it should be enough to run apache and mysql without locking up. I know because I do it on other VPS's and was doing it there before Buyavps shut down.
Well, it's a cheap lesson. Stay away from hypervm. I guess that's where the problem lies. I am not going to hassle anymore with it, the time I have spent in vain is worth a lot more than a single month. I haven't bothered even submitting a ticket, and I won't. It isn't worth any more hassles for me.
I did have a chance to really talk with the owner, Navid on the issues I did have and on what was really going on. One of the things I did have trouble was downtime, and I was assured no more of this, and latest news on what was going on.
Some of the new things they're doing - New support staff, and more - New servers from DC (Databank?) (which i'll be moved too ;]) - Less or No downtime at all; and total care support - More support options
and the results are being seen, they immediately solved all my issues hopefully I won't run into them, but dear members who read this, as a owner; I've decided to go sole proprietorship and work sales, support, billing; all from my blackberry and cell phone around the clock, and downtime is the last thing I can have. Currently I have over 125 accounts and being one of the top free hosts, and clients new to the web = lots of questions. So uptime and reliability from a powerful host is needed. I thank BuyAVPS for making the turnarounds and though they've been only for 1 year, they're one of the rare hosts with the right price and great deals.
I must say, they're support team is fabulous and has been helping me out constantly, from installing scripts to great support and now they're offering more support options.
I've been with them for now 3-4 months, or maybe more I've signed up when they started; and they're coming a long way now and soon to be one of the best vps hosts.
Last September, I subscribed to a VPS from buyavps.com to test how WHM and some of our accounts behave if we upgrade from PHP 4 to PHP 5. This was concluded towards early November, but I left the VPS subscription active, thinking later on we might have other cases where I would rather test a server-wide software upgrade in a VPS first.
A couple of months later, in January of this year, I indeed had such a case where I wanted to test something again. After a couple of unsuccessful tries, I opened a support ticket about accessing my VPS, thinking maybe I wrote down a wrong password or whatever.
Imagine my surprise when support told me my VPS account does not exist and asked me whether I have been actually paying for one, then asked me for a transaction ID. This although I had an active subscription at that time, paying monthly for the service.
Actually the subscription just billed again right while support sat on the ticket, writing me this response. After that shock, I went and cancelled the subscription, but I already lost another month's payment. I demanded the money back for a period I was charged for at a time when there was clearly no service any more, plus the period before at the end of which there clearly was no service any more either. Support said they'll forward my ticket to billing, and that was the last I heard.
Still having faith in the company, since it was to my knowledge Tina's company (she was the reason I went with buyavps.com in the first place), I decided to wait for a few weeks for the refund.
After that came months where I forgot about this issue, recently noticing only the e-mails again. Still having faith in Tina, I sent her a PM here on WHT so that she could look into this issue. To which she answered that she sold her part in buyavps.com to another company months ago.
At that point, I sent off another support ticket to buyavps.com, where several people asked the same questions all over again, just to say in the end I am not entitled to any kind of refund. At which I got pissed and told them they stole my money and do I really have to come to a public place to tell the story?
Well here I am - knowing the industry I am not very surprised at how they took my money and provided no service for it. For this, they deserve to be named here and serve as a warning for potential new customers of buyavps.com.
However, I am extremely disappointed in how you can't trust even prominent people of this industry with good reputation any more. I signed up to this service because I trusted the person who ran the company, all payments went to her Paypal account, and at the time this whole fiasco happened she was still (part-)owner of the company. Shrugging it all off is not what I expected.
p.s. I have a number of e-mails for proof and further details if desired, just wanted to keep the size of this post within limits.
We have 2 servers SQL, Web & SM 4.x each with and have about 40 sites and we wish to migrate them to Virtual sever for the ease of management & some cost saving. We are thinking of taking good configuration box with Win2k8 server and planning to run VMs over Hyper-V.
I've been getting frustrated with my hosting provider, and after doing application development and sysadmin for a while now, I'm ready to have a go at doing it all myself on a VM. I plan on migrating my site to the new server and when everything is set up, pointing my domain to the new name servers...
My question is - what's the best order to do things to minimize downtime? Can I set up email, MySQL, Apache, DNS etc before I have the domain pointing at the new server, while still being able to test adequately? Would I just set up the services and test them using the IP, then once I'm happy with everything, setup DNS, point domain at new nameservers, then change all configs to use the domain name rather than the IP? In theory if it email etc works with the IP, then the name server change shouldn't matter because it will resolve to the IP...
I am migrating my website to Hostgator, and before I change the DNS entries, I want to make sure that everything displays properly. To do this, I have added an entry into my /etc/hosts file pointing the domain to the new host. If I then ping the domain, the reply comes from the correct IP address. However, if I try to view the website, it is still served by the old host.
I thought it might be a caching issue, but I have checked with wireshark and using curl, and it is definitely connecting to the new IP address, but the server that is returning the pages is still the old one. I've contacted hostgator support, but when they make the changes to their hosts file, it loads correctly. Is this a local problem (my system), or something with their server configuration?
I transfered my forum from one server to another. ips changed. Before the transfer, I closed the board and put an announcement. After the transfer I opened the board and started posting.
Now, there are other members who've posted after the transfer but I've noticed decrease in activity. One of the members emailed me and told me that the board is still closed for him with the announcement shown. That message is from the old and not the new server. So how is this happening? What should he or I do? I and some other members can access and post normally.
I will be migrating my VPS over to a new VPS (same provider) which has Fedora 6 instead of 4.
Anyhow, all of the IP addresses will change on the new VPS.... so while the migration process via. Plesk should be fairly straightforward, I'm a bit worried about the DNS. The DNS is managed by Plesk and will continue to be managed by Plesk, but again it's the IPs that I'm worried about.
All of the hosting accounts on the current VPS use the nameserver "ns1.citedata.net" and "ns2.citedata.net" as well as their associated IP addresses. Although the nameserver domains will remain the same, their IPs will change.
I wasn't sure where to post this so here goes, I need to migrate a MySQL DB, in the past I have just created an SQL file and used that method (sometimes having to split the SQL file up) but now the DB is about 50 meg and 733,233 records.
Is there an easier way to migrate the Database from one server to another?
I would like to inform you about the planned migration of your shared hosting account to a new hosting environment. This concerns the domain xx***********. The migration will start on: 29-10-2009 during business hours.
Due to a problem with the restoration of the backup on the newermachine, we did not succeed in the transfer of your domain. So for now it will stay on the 'older' webshared enviroment. Are you OK with us to give it another run tomorrow? Please indicate a No in case this is inconvinient to you, if there is noanswer we assume that there is not a problem and we will work on thetransder again tomorrow.
Dear Customer, The transfer of your webpackage to one of our new shared hosting servershas been completed.
Now my Oscommerce site is down: Parse error: syntax error, unexpected ';' in /vhosts/xxx***********/httpdocs/catalog/index.php on line 314
I checked line 314 of index.php does not have ';' My site admin side is working.
I'm going to migrate my current web server to Plesk soon, and before I would like to know if I need a stable Internet connection to use the migration tool. My sites and databases are more than 5GB and my Internet connection at home is not very stable currently, so I would like to know if the migration stops as soon my Internet connection interrupts, or if it's completes automatically between the two servers once the migration has been started.
I've been charged with migrating an existing live website (about 70,000 impressions per day) written (very badly) in ASP and hosted on a windows box (well, 2 boxes, load balanced, running IIS) over to a new system, which i'm currently designing in PHP to run in a typical LAMP environment.
My main goal for the migration is to do it transparently. Currently the site, and associated 'web services', are used by several affiliates and related businesses, and I want to move them over to the new system without them even knowing anything's changed, to minimise any potential upsets or overall downtime.
So my first task is to find a way to make a request for file.asp on the windows box be silently passed on to file.php on the linux box, and the results passed back up the chain to the original HTTP request. i'm slightly familiar with IIS and i've looked around but short of 300-series HTTP reponse codes, which won't work, i can't see any method of redirection built-in to IIS. Is there something i'm missing, or is the only way to achieve this going to be adding code into file.asp to go off and call file.php over HTTP itself, as a sort of 'pass through' function?
I am shifting my email to an external service provider. I found this link about lowering the TTL before doing the migration so that the DNS caches are updated fast enough.
However, the page has me confused. The minimum TTL in my domain's SOA is 86400 (24 hours) and that of my domain's MX record is 14400 (4 hours). I am only migrating my email, not my domain. Does that mean I have to lower the TTL for just the MX record or does the SOA's TTL take precedence over everything else and I have to modify both?