Nov 17, 2008

My VPS doesn't respond, ping returns "TTL expired", console returns "login is disabled", support area returns "License Error: Key file has expired".

My bills are paid... What happened to them? Is there a phone number to call?

E-mail to support@ is bounced.

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May 18, 2007

Are they still around? They are not responding to e-mails, not answering tickets, and you have to keep your fingers crossed not to have a serious issue.

I have cancelled my account because of no existent support and constant dowtime and i know many people left in the dark with a non working cpanel and suspended accounts.

Somebody had a answer from them during the last 10 days?

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Buyavps 3.0

Aug 17, 2007

I guess the new Buyavps should be called 3.0 now that it's under AxisHost. I was hoping to be able to report a good experience. Paid my bill(it's cheap so I figured what do I have to lose???) in the last several days I have decided to rebuild the vps and put some non-essential sites to be hosted on it.

Impossible. Before, I had no problems running anything, the only problem was the downtime. Now, no downtime problem, just resource problems. I've tried several different images but all of them have severe resource problems. I know 128mb isn't much, but it should be enough to run apache and mysql without locking up. I know because I do it on other VPS's and was doing it there before Buyavps shut down.

Well, it's a cheap lesson. Stay away from hypervm. I guess that's where the problem lies. I am not going to hassle anymore with it, the time I have spent in vain is worth a lot more than a single month. I haven't bothered even submitting a ticket, and I won't. It isn't worth any more hassles for me.

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BuyAVPS Migration

Aug 10, 2007

Its been a for a couple of hours that my VPS is down, I'm not complaining or anything, I really know that Navid left one hell of a mess for them to sort out but I just want to be sure that my VPS is down because of the migration process and not because of something I did.

Anyways I submitted 2 tickets, still no reply. The guys must be busy fixing and moving all these accounts

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Support Of BuyAVPS Is Gone

May 20, 2007

is the support of BuyaVPS Gone ?

I hope they read this message, i don't think that they are aware that their license key has expired for their support suite.

So now all emails are bouncing back....

See it for yourself:

License Error: Key file has expired

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BuyAVPS Making A Turnaround

Jul 4, 2007

I did have a chance to really talk with the owner, Navid on the issues I did have and on what was really going on. One of the things I did have trouble was downtime, and I was assured no more of this, and latest news on what was going on.

Some of the new things they're doing
- New support staff, and more
- New servers from DC (Databank?) (which i'll be moved too ;])
- Less or No downtime at all; and total care support
- More support options

and the results are being seen, they immediately solved all my issues hopefully I won't run into them, but dear members who read this, as a owner; I've decided to go sole proprietorship and work sales, support, billing; all from my blackberry and cell phone around the clock, and downtime is the last thing I can have. Currently I have over 125 accounts and being one of the top free hosts, and clients new to the web = lots of questions. So uptime and reliability from a powerful host is needed. I thank BuyAVPS for making the turnarounds and though they've been only for 1 year, they're one of the rare hosts with the right price and great deals.

I must say, they're support team is fabulous and has been helping me out constantly, from installing scripts to great support and now they're offering more support options.

I've been with them for now 3-4 months, or maybe more I've signed up when they started; and they're coming a long way now and soon to be one of the best vps hosts.

View 1 Replies View Related Shady Business Practices

Jun 2, 2008

Last September, I subscribed to a VPS from to test how WHM and some of our accounts behave if we upgrade from PHP 4 to PHP 5. This was concluded towards early November, but I left the VPS subscription active, thinking later on we might have other cases where I would rather test a server-wide software upgrade in a VPS first.

A couple of months later, in January of this year, I indeed had such a case where I wanted to test something again. After a couple of unsuccessful tries, I opened a support ticket about accessing my VPS, thinking maybe I wrote down a wrong password or whatever.

Imagine my surprise when support told me my VPS account does not exist and asked me whether I have been actually paying for one, then asked me for a transaction ID. This although I had an active subscription at that time, paying monthly for the service.

Actually the subscription just billed again right while support sat on the ticket, writing me this response. After that shock, I went and cancelled the subscription, but I already lost another month's payment. I demanded the money back for a period I was charged for at a time when there was clearly no service any more, plus the period before at the end of which there clearly was no service any more either. Support said they'll forward my ticket to billing, and that was the last I heard.

Still having faith in the company, since it was to my knowledge Tina's company (she was the reason I went with in the first place), I decided to wait for a few weeks for the refund.

After that came months where I forgot about this issue, recently noticing only the e-mails again. Still having faith in Tina, I sent her a PM here on WHT so that she could look into this issue. To which she answered that she sold her part in to another company months ago.

At that point, I sent off another support ticket to, where several people asked the same questions all over again, just to say in the end I am not entitled to any kind of refund. At which I got pissed and told them they stole my money and do I really have to come to a public place to tell the story?

Well here I am - knowing the industry I am not very surprised at how they took my money and provided no service for it. For this, they deserve to be named here and serve as a warning for potential new customers of

However, I am extremely disappointed in how you can't trust even prominent people of this industry with good reputation any more. I signed up to this service because I trusted the person who ran the company, all payments went to her Paypal account, and at the time this whole fiasco happened she was still (part-)owner of the company. Shrugging it all off is not what I expected.

p.s. I have a number of e-mails for proof and further details if desired, just wanted to keep the size of this post within limits.

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VPSbyte Dead

May 28, 2009

I've ordered dedicated sever the AMD4200 at vpsbyte last Thursday, exactly a week ago, but status on my client page is still pending, during a whole week i sent 4 emails with 1 response - a promise to set up server in Monday, and that's 3 days ago. Gee i am so pissed off i had to set my project to idle and loose money. Their website is totally outdated to 2008 and buggy as hell, that kayako support thing doesn't work at all, general support is offline 24h, MSN is offline, 1h response means maybe 1 week response if lucky.I don't really grow my money in trees and i really need superfast connection to my dedicated server for reasonable price...

I feel robbed, should i report them to authorities for scam? or they are just out of business?

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Ftp Dead After Updating Vps By Yum

Feb 10, 2009

i just installed rpmforge repo and updated the my vps everything went fine now every thing is fine exept ftp i have tried both pure-ftp and pro-ftp both are not workingh the port 21 is used by xinetd i am not able to find out what to due the ftp installs successfully but after installations is done it give Failed on restarting stopping or starting

WHat can i do to remove this i used the status command to
/etc/init.d/pureftpd status
Pureftpd is dead
this is what i got
Pro-ftpd gives error unable to bind ip at port 21

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Westnic Are Dead

Mar 23, 2008

I purchased a plan in almost two weeks ago and I haven't received my login/password until now. I kept sending them e-mail using their forms or direct e-mail to sales or support. Nothing. They sent me a temp login/pass that stopped working after few hours and they said that I should received my account details in few hours. I received nothing.

What should I do now? I really need webspace to start working. What do you guys suggest, should I find another webhost service or what?

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Dead Server

Apr 26, 2007

i had a server kernal panic on me any other recomendations then below on what to do to try get this working? these have all been tried by my provider they want to know what to try next

1) Ran memtest86, one of the sticks gave a 6 errors - replaced

2) Disabled ACPI from BIOS and tried booting - no go

3) Tried booting into single user mode with ACPI disabled - no go

4) Tried booting into single user mode with ACPI enabled - no go

5) Re-enabled ACPI and tried to boot into other kernels - LinuxOLD isn't working

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Dead Hard Drive

Sep 30, 2008

I have never had a hard drive fail on me, i dont think the I/O on my servers would ever warrant it but im looking to ask people that have had a hard drive die one them the following:

1. Were you ever cautious before your hard drive failure or did you lose data and if you did lose data, did it make you buck up your ideas (i.e do you now have a solid backup plan or do you still play maverick)

2. If you have had a hard drive failure, has it made you, do you think, overly-cautious?

3. Has a hard-drive failure ever swayed you towards the more expensive raptor drives? and if so, why?

View 13 Replies View Related - Just Phone Dead

May 12, 2008

Does anyone know if Line3 are just having phone problems or is it something more serious? The only phone number on their web site is unobtainable and has been for some hours.

Also, they're not answering online support queries.

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RBL Servers- Who Is Dead Who Have Changed

Mar 6, 2007

What RBL servers and list.domain.TLD is actually curently active?

I have the following in my RBL check, but i can't find the ip addresses for 3 of them. Have they changed there names or what? Cannot resolve to an IP address. Cannot resolve to an IP address. Cannot resolve to an IP address

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Bitesites Customer Service Dead

Jun 21, 2008

Is there anyone using bitesites? I have anready send some emails to them for more than 2 days but got no reply. Anyone know what wrong with them?

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Sshd Dead But Subsys Locked

Jul 12, 2007

i have hypervm(openvz)
named is failed
smapd is failed
and i can`t enter to myssh

#service ssh status
#sshd dead but subsys locked

i use of cpanel

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Godaddy Grid Hosting Mean Dedicated Servers Are Dead

Mar 27, 2009

I was looking at Godaddy's grid servers and it says you can have unlimited concurrent connections:


With dedicated servers if you wanted to have 2 million concurrent users you would need hundreds of dedicated servers in a cluster, but Godaddy grid hosting can do this for $4.99/month:


Of course currently give users unlimited compute cycles so if they start charging it could increase the price but godaddy don't charge for ram. Of course if you needed more bandwidth you can buy more.

Sure, Godaddy grid hosting doesn't allow videos on your server(embed's allowed) but you wanted to have a website that was at the top of digg and worldwide media outlets reported it, Godady grid hosting would be great for this.

So i guess if i had to choose between a dedicated server and godaddy grid hosting for a forum, i would choose grid hosting because i can have unlimited users online at the same time and not have to worry about cpu load.

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HD Died, OS Reload Partially Broken, Dead In The Water

May 29, 2008

I've a dedicated server at ThePlanet / Servermatrix for the past few years and for the most part the service has been okay. Uptime has been good and support used to be fairly swift.

Early wednesday morning the primary hard drive in my server started dying. Throughout the day various services kept going up and down and overall the entire server was very unstable. I didn't get much movement from ThePlanet's support team - they would reboot the server, SSH and other services would come back online, and so they would close the ticket.

Thirty minutes after the reboot the HD would switch to read-only and stuff would start dying. So they finally recommended that I replace the HD and do an OS reload. I said fine as I had a backup of all of the accounts on a 2nd hard drive.

Well it took until 6am this morning for the OS reload to finally be completed, but when it was done apache was *completely* screwed up. WHM was up and running but if you went to the server IP address in the browser you got an error.

It turns out that something really badly went wrong with the OS reload but it took them hours before they even admitted that there was something wrong that needed more action. It's now 10pm and while email and other services are up, apache is still nonexistent.

When I try to run easyapache it barely starts before it errors out with a bunch of missing dependencies. I cannot instal GD and a bunch of other items, and I keep getting error messages that SSL isn't installed either.

Please visit [url] for help with this error.!
No original working apache backup to restore!
Executing '/scripts/initfpsuexec'!
Executing '/scripts/initsslhttpd'!
Compiling report...
Sending report (6304 bytes)...
If you want to create a support ticket with cPanel regarding this please reference 'BuildAP Report Id': '741873'!
Report processed.
Verbose logfile is at '/usr/local/cpanel/logs/easy/apache/build.1212079281'
seems the yum repo being used has bad files:
Error: Missing Dependency: zlib = 1.2.3-0 is needed by package zlib-devel
Error: Missing Dependency: libjpeg = 6b-0 is needed by package libjpeg-devel
--- -0 isn't a normal package id.

I can't even transfer my accounts off the server as that's also broken - I was going to all of the accounts off to my KnownHost VPS but I keep getting an authentication error ("sshcmdpermissiondeny") even though I'm definitely entering the correct root password.

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Spam Blocker Rises From The Dead To Bite Lax Email Administrators

Mar 29, 2008

A database of open relay email servers, provided until late 2006 as a voluntary service to help email administrators block spam, has suddenly re-activated but is returning every address queried as being on its blacklist.

Administrators of email systems should have stopped querying the database ( in December 2006 when it shut down, but some failed to do so. That was no problem until today, queries were simply rejected, but now the address of any email server presented is being returned as an open relay. This results in the querying system rejecting all incoming mails from that server.....

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DNS "dead" Although Bind Is Running

Mar 20, 2008

New server running Fedora 8 with CPanel.

Allocated 2 IPs for NS1 and NS2. Registered the nameservers with the Registrar. These resolve but any domain using the nameservers (including the server's domain) does not resolve.

Bind is running, according to WHM/Sevices.

Using it finds the NS records but it can't fetch SOA from them ("Connection reset. Probably DNS server is offline.")

I didn't have similar problems before with RedHat/CPanel on a different host.

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