Just stopped at the site of photonvps.com and got to know the company offers attractive VPS being narrowly specialized.
Nut really this is the very first time I hear of the host, and I need to know If anybody has experience or knows someting if this provider, to help me making a decision.
I just emailed PhotonVPS requesting a phone call for pre-saales questions because I am handicapped and have a defficult time typing.
Jimmy Lu, Director of operations, emailed me back saying that he would not provide phone support.
Looks like he's of the short list of providers I have.
I saw a thread on DSLReports.com about the great prices on their vps's I mean typically you find something like 10gb of space for 30 dollars a month just way too much.
PhotonVPS offered 20gb of space 500gb bandwidth for $10.95. This was my first VPS purchase.
I signed up Tuesday night (9/8/09) about 8:30pm cst. I selected their "Beam 1" option and then added C-Panel and Factisco for an extra 13.50 a month.
First thing their payment system, I paid for 3 months $29 but I had to make a separate payment of 13.50 which was annoying when the receipt said I paid $43.50. But I paid both and then anxiously waited for my vps to be setup.
It took 21 hours from payment to have my username and password so I could login to my VPS. A trouble ticket I had put in at about 18 hours after order took 3 hours to be responded too.
What bugs me is on the Thread I read it claimed "Instant setup" and on their website they claim "24/7" support. I read all the reviews from WHT and they seemed good.
Now I have my VPS setup and running great. But still problems, Fluid VM is their VPS Managment tool, My username and password doesn't work I put in a ticket I'm being told "that it hasn't been finalized" several hours later I try again still doesn't work I put in another ticket I'm then told "Fluid VM has a bug and they closed it" I tried today and still can't login.
So I can't monitor, rebuilt or do anything with my node from the web.
Also last night I put a ticket in about my Fantastico license not being installed. I got a prompt reply but still hasn't been dealt with.
I don't know if I'm expecting too much I'm not trying to be a jerk but I paid $43 I know in overall cost its chump change but if I pay for something I expect what the company sells is what I get.
Honestly I think this is a one man operation, there is no phone number tickets are being closed without resolving problems and its taking ages on other things.
All the reviews gave these guys good marks noting how quick and fast they were but so far I've experienced nothing but slowness and I'm frustrated. I wouldn't be so frustrated but they claim stuff that I'm just not seeing.
So if anyone from PhotonVPS reads this please look into my issues I'm tired of waiting I'm tired of playing games 21 hours to setup a VPS seems very excessive not having my management panel.
just my old login was deactivated because I haven't been back in awhile. Since that was the case I was just lurking around
Anyway, I have been using dedicated linux servers for about 11 years now and decided to try a windows server. I searched around WHT for awhile and found PhotonVPS. Price was good, and only a couple reviews, why not try them. So far I'm far from impressed.
Day 1 10/16 about 6PM. Ordered Windows VPS. Received emails with various information, including my payment being processed, my login/pw, an order number, and an invoice. Granted all of that could have went in one email but it's nice to see their billing is set up correctly.
Day 2 10/17 (my birthday too btw ) I check my Email seeing that everything was setup. Awesome. I go to login via RDC. I put in the IP, go to connect, wait about 30 seconds and BAM "This computer can't connect to the remote computer." Ok, let's ping the IP.
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 3411ms, Average = 1865ms
Ok that's not building my confidence here. Finally it does connect. Ok let me log into it. Username/Password I created does not work. WTF? I tried about 5 times. Nope. I submit a TT to them. They tell me that the password doesn't work and to supply them with the one I changed it to.... hmm.. I told them I haven't been able to log in at all... Ok I paste the the un/pw combo from the email. They told me again it doesn't work. I explained I already told them that in the first TT. They said that they can't reset it and I would have to provide them with what I changed it to, after explaining three times, that I have never logged in or they will have to do a reinstall which will take two hours. At this point I'm starting to lose my patience. I say fine do whatever it takes just get it up, with the password I supplied. I get a msg back from a Level 2 tech "Steve" who said he would get this up and running asap. He did a good job. It was up and it was running! Yay!
I connected to the server, and about 5 minutes later disconnected. Try to reconnect, can't reach the server. Try for THREE HOURS and still can't connect. I submit a TT again asking if they set me up on a node that is being hit with a DDoS attack or what. That was at 10/18/2009 03:18. I went to bed and gave up for the night. When I woke up I seen a reply @ 10/18/2009 04:37. I must admit they are pretty fast at answering TT's. So I tried to connect to the server. Nope, still down. Here it is 12 hours after I submitted the TT and it's still down.
So far I'm far from impressed. It's been up two days and I've been able to use it for a total of five minutes.
I will update this once everything is resolved and how things go from there, so for now I'll just walk around like
I have a lot of ways to make a backup from my old server to a new xen server.
I got an error in WHM:
Transfers --> "Copy multiple accounts/packages from another server"
my new xen server have many issues since 2 weeks and i never use it until now.
After a rocky start with Photon things have got better but things could still be better.
First off I chose the "Beam 1" for 10.95 a month and got it for 3 months I then added CPanel and Fantasitco for another 13.50 a month.
At first it was a very slow setup but once it was setup everything worked great, the tickets are answered reasonably quick although the company tends to promise things they can't deliver.
My biggest pain in the neck problem right now is I don't have any kind of control panel access to my server. In the original e-mail sent to me I was given a Fluid VM username and password and it didn't work.
Then I get told its in beta, last week I contacted them recently and told me my server was never done with Fluid VM and that they are rolling something out and they said that week but they have yet to do anything.
Ping time and speed are great I've had once instance of downtime other than that I've had no problems.
The only other big gripe is billing, I hate having to get "double billed" I must pay for my cpanel, fantastico seperate from my normal billing I would of rather been billed all at once and been done with it.
Overall I guess for a few small problems you can't beat the price I would recommend them.
I will soon be meeting a few people who plan on selling their clients to me that are currently hosting with them.
I have never bought/sold clients before and would like some guidance from the community here on WHT.
Correct me if im wrong.
I should consider purchasing those clients who's contracts are going to expire soon, preferably within the next 6 months atleast?
Should i or should i not purchase clients who they have recently taken a renewal fee from that will last for atleast another 6 months?
How will calculate on what prices they should be selling their clients to me for? Are they going to add up a years worth of hosting before they set a final sale price?
At the end of the day i dont want to take on clients who have already paid for their hosting and wont be expiring anytime soon. I think, if i take them on board now they will be using up my hosting resources at my expense which i will have to wait until their next renewal is due.
The guys i will be buying the clients from have their current hosting plans as follows:
Monthly prices range from £1.90 £5.00 £9.50 £15.50,
Yearly prices range from £19.00 £50.00 £95.00 £155.00
Depending on what packages their clients are on now, how much do you think on average 5 clients would be worth roughly?
Before i purchase what else do i need to look into?
What other questions do i need to ask other than the likelihood of how long they expect their clients to stay with them/(me).
i have issue with my vps, but i cant fix it.
in error log of apache2 it show
server reached MaxClients setting, consider raising the MaxClients setting
my apache config
KeepAliveTimeout 5
MaxKeepAliveRequests 200
<IfModule mpm_prefork_module>
StartServers 3
MinSpareServers 3
MaxSpareServers 10
MaxClients 50
MaxRequestsPerChild 2000
</IfModule>
<IfModule mpm_worker_module>
StartServers 2
MaxClients 150
MinSpareThreads 25
MaxSpareThreads 75
ThreadsPerChild 25
MaxRequestsPerChild 0
</IfModule>
I did an FTP of a high res photo to a client. They got it fine.
Today I tried to FTP several of my various files to another client. However, it would not go through. Both times I uploaded them to my web hosting service. But when I tried to send several files at one time it did not work. I even tried zipping them.
is there any other good ftp clients beside lftp and ncftp to transfer a whole directory for CentOS4?
I can't get lftp passive mode behind firewall working, it's stuck at [Making data connection...] and there is some problems with ncftp as well, and centos4 is no longer supported too..
How do you deal with your clients in reguards to hosting. Its just I have a couple of jobs coming up. Do you host them yourself or just point them into the right direction of a good host and use them?
View 6 Replies View RelatedI would like to know about cirtexhosting company from its clients. I found this company attarctive by the offered deals, and currently I am looking for somebody to tell me if this company is really worth of getting an account from. I mean how's their shared hosting quality? The pre sales support looks to be fast and informative, but how about customer support?
View 2 Replies View RelatedI've been developing websites for clients on and off for about 5 years. I've recently gotten more serious about developing as my client base is growing. So, as I get more clients I develop sites for I need to figure out where to host the sites.
So, the question is VPS, Dedicated, or Shared. How do I compete with companies that charge $6.99 for so much data transfer and storage?
Are you also getting a complete lack of service and customer support?
I have not heard a darn thing from them since they got hacked and now I have only about 25% uptime! But yet, I am still paying for the 99% uptime they promise!
Am I alone here?
How can I monitory what ever the server managment company does so that i can be sure they do not do harm to my clients?
Is there any log recording software that they can not delete the record and I get full information of every thing they do?
somthing like email seding all logs so that it does not remain in the server.
We're having a small problem with one of our Ventrilo boxes (Linux) that seems to be blocking users from connecting. The DC (The Planet) is reporting that the issue is likely with the user and my tech is also saying the same thing. I have reason to believe they're both wrong but wanted to see if anyone had any ideas.
Here are 3 tracert's that show normal activity until the user reaches the DC network and then they can't reach our server.
All 3 of these are from different users experiencing the exact same problem.
Tracing route to ca.13.1343.static.theplanet.com [67.19.19.202] over a maximum of 30 hops:
1 2 ms 1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 70 ms 72 ms 24 ms 68.86.105.193
4 127 ms * 13 ms 10g-9-3-ur02.longmont.co.denver.comcast.net [68. 86.103.157]
5 103 ms 87 ms 66 ms 10g-9-1-ur01.longmont.co.denver.comcast.net [68. 86.103.161]
6 12 ms 11 ms 12 ms 10g-3-1-ar01.denver.co.denver.comcast.net [68.86 .103.154]
7 9 ms 9 ms 23 ms 68.86.103.150
8 11 ms 12 ms 11 ms 12.125.159.89
9 45 ms 42 ms 33 ms tbr2-p013702.dvmco.ip.att.net [12.123.207.150]
10 31 ms 34 ms 126 ms tbr2-cl33.dlstx.ip.att.net [12.122.12.125]
11 145 ms 32 ms 31 ms gar1-p3100.dlrtx.ip.att.net [12.123.16.165]
12 38 ms 32 ms 31 ms 12.119.136.14
13 30 ms 34 ms 32 ms te7-1.dsr02.dllstx3.theplanet.com [70.87.253.18]
14 34 ms 32 ms 30 ms vl41.dsr01.dllstx4.theplanet.com [70.85.127.83]
15 59 ms 142 ms 48 ms gi1-0-2.car02.dllstx4.theplanet.com [67.19.255.1 34]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Tracing route to ca.13.1343.static.theplanet.com [67.19.19.202] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 7 ms 10 ms 73.96.20.1
3 9 ms * 7 ms GE-2-37-ur01.aberdeen.wa.seattle.comcast.net [68 .86.98.9]
4 9 ms 13 ms * te-5-2-ur01.olympia.wa.seattle.comcast.net [68.8 6.96.6]
5 11 ms * 12 ms te-8-4-ar01.burien.wa.seattle.comcast.net [68.86 .96.10]
6 14 ms 19 ms 14 ms 12.116.25.13
7 69 ms 69 ms 70 ms tbr1011401.st6wa.ip.att.net [12.122.111.6]
8 72 ms 76 ms 74 ms tbr2-cl10.sffca.ip.att.net [12.122.12.113]
9 73 ms 66 ms 67 ms tbr1-cl30.sffca.ip.att.net [12.122.9.137]
10 67 ms 68 ms 69 ms tbr1-cl3.la2ca.ip.att.net [12.122.10.26]
11 70 ms 67 ms 67 ms tbr1-cl20.dlstx.ip.att.net [12.122.10.49]
12 67 ms 68 ms 67 ms gar1-p340.dlrtx.ip.att.net [12.123.16.161]
13 65 ms 66 ms 65 ms 12.119.136.14
14 66 ms 66 ms 65 ms te9-1.dsr02.dllstx3.theplanet.com [70.87.253.22]
15 68 ms 67 ms 68 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
16 67 ms 66 ms 66 ms gi1-0-1.car02.dllstx4.theplanet.com [67.19.255.6 ]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
1 9 ms 5 ms 7 ms 73.101.80.1
2 7 ms 7 ms * GE-2-37-ur01.gigharbor.wa.seattle.comcast.net [6 86.99.9]
3 * * * Request timed out.
4 13 ms 9 ms 11 ms 12.117.243.13
5 64 ms 66 ms 64 ms 12.127.6.50
6 67 ms 67 ms 273 ms tbr2-cl10.sffca.ip.att.net [12.122.12.113]
7 67 ms 73 ms 69 ms tbr1-cl30.sffca.ip.att.net [12.122.9.137]
8 66 ms 66 ms 65 ms tbr1-cl3.la2ca.ip.att.net [12.122.10.26]
9 68 ms 64 ms 63 ms tbr1-cl20.dlstx.ip.att.net [12.122.10.49]
0 67 ms 70 ms 66 ms gar1-p340.dlrtx.ip.att.net [12.123.16.161]
1 70 ms 68 ms 67 ms 12.119.136.14
2 72 ms 69 ms 66 ms te9-1.dsr02.dllstx3.theplanet.com [70.87.253.22]
3 63 ms 65 ms 65 ms vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]
4 69 ms 75 ms 69 ms gi1-0-1.car02.dllstx4.theplanet.com [67.19.255.6
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
0 * * * Request timed out.
I am trying to find a good solution for email. I use a Linux based server running CestOS, WHM and cpanel. I absolutely hate the webmail clients that come with cpanel (horde, squirrel mail, neomail) so I use outlook instead. Problem is, I use the same email between different computers and end up getting the same messages twice. This does not seem to matter if I use pop3 or IMAP; I still get the same emails in both places.
What I would like to see is a possibility of a mail client that is either web based, or something I can add to my server that allows me to take advantage on IMAP - and have it work like it is supposed to. I like the functionality of pop3 in outlook because it allows you to easily delete and maintain a clean inbox.
I have a client who had me redesign his bands website which is currently hosted at 1and1.com. I've never dealt with them before, so I was wondering what everyone's thoughts are on them. So far the technical support has been giving us a hard time retrieving the cpanel password which is different from the ftp. Other then that, is this a reliable host for a band selling there music, or would I be better off switching to another host such as jaguarpc.com?
View 6 Replies View RelatedI have 20 clients who are on different networks and countries but all of the sudden their IP's are keep getting black list in spamhause, CBL, dsbl etc and they can not send email i am so very tired of this,
View 7 Replies View RelatedI have been researching i3d.net as a dedicated provider.
I have searched the archives and in order to take a final decision I would like to kindly ask some current clients and even past clients of i3d.net to share some insight on the quality of this provider and it's network.
I have been using Vista 32-bit with FileZilla for 2-years on this computer. I haven't made any recent changes to my system, but suddently NO FTP clients work.
I tried FileZilla and FireFTP (firefox extension). Neither can connect. FileZilla just gives a timeout error. FireFTP has been "connecting" for 5-minutes. No success.
I tried to bypass my Linksys router and go directly through my cable model. They still do not work.
I *CAN* connect to an FTP site using telnet command.
One of my clients is under a bandwidth attack in the past few days. He went from 6000 "hits" (file requests, not users) on his site Monday to over 11,400,000 for the day yesterday (Friday). Today's just further escalation.
His site usually does about 2-6 GB traffic a month, and he's now over 450 GB for the month of December as of earlier today (being Dec 6th - 6 days into the month).
The traffic is from (or if using proxies, appears to be from) multiple residential IPs - with over 90 simultaneous users on the site at any given time.
First they were hitting a particular image, and when access to that image was removed, they've just been hitting the home page since.
Besides taking his site offline, any thoughts here on how to keep him online?
I discussed with him moving to his own dedicated 10mbps/unmetered system - but with the escalation here, I'd imagine they'd use up all that bandwidth in short order as well.
Any experience on how long these attacks generally continue? All I can think is that he's hurting a competitor who is now using this as a tactic to cripple the online business/success/etc. This business (for the types of products they sell) for the most part is pretty small though, and I can't imagine one of the competitors really has the knowledge on how to do this themselves - or even coordinate it themselves (or they'd be in another business making more $$$). If they're not coordinating it themselves, any idea on how much it might be costing the competitor to have someone else coordinate such an attack?
I was just wondering how fast does it take for a VPS business to reach a certain number of clients.
I'm sure there are lots of variables, like how long the company is in business, what sort of product the company is providing, the market it is targeting, and more, but just elaborate as much as you want, or just ball park it.
I am about to host a ton of client sites, and need a good host to support them all at a good rate.
View 4 Replies View RelatedI'm going to be hosting my clients websites and I was wondering how to calculate how much bandwidth / space I should make available to clients and also how much to charge for hosting / maintenance.
View 11 Replies View RelatedIm a webhoster...im getting many support tickets that clients r not able to add user to the database in cpanel...
View 7 Replies View RelatedI need a server dedicated just to emailing prospected clients.
Can anyone turn me onto a decent provider who does not mind excessive mail?
I am a host reseller and the parent company is upgrading their servers to PHP5. This may break some of my clients' sites (OSCommerce, Zen). Should we fix those sites for free or should my clients pay for the upgrade?
View 24 Replies View RelatedIm currently running cent0S 5. I recently just installed Squid Version 2.6.STABLE6 for a client to enable him to use as proxy. However it seems that sites like whatismyip.com and ipchicken.com are resolving back to my clients IP address and not the servers.
There is only one IP on my server and I think the problem may deal with X-Headers? (correct me if I am wrong)
Is there any way to use the server IP address for when my customer is using the proxy server.
My squid.conf looks like the following:
Code:
Code:
http_port 8080
forwarded_for off
icp_port 0
cache_mem 64 MB
cache_dir ufs /var/spool/squid 100 16 128
maximum_object_size 4096 KB
cache_store_log none
cache_access_log /var/log/squid/access.log
hierarchy_stoplist cgi-bin ?
acl QUERY urlpath_regex cgi-bin ?
no_cache deny QUERY
visible_hostname proxyserver
acl all src 0.0.0.0/0.0.0.0
acl manager proto cache_object
acl localhost src xxx.xx.xxx.xxx
acl SSL_ports port 443 563 10000
acl Safe_ports port 80
acl Safe_ports port 21
acl Safe_ports port 443 563
acl Safe_ports port 70
acl Safe_ports port 210
acl Safe_ports port 1025-65535
acl Safe_ports port 280
acl Safe_ports port 488
acl Safe_ports port 591
acl Safe_ports port 777
acl Safe_ports port 901
acl purge method PURGE
acl CONNECT method CONNECT
acl LocalNet src xxx.xx.xxx.xx
http_access allow manager localhost
http_access deny manager
http_access allow purge localhost
http_access deny purge
http_access deny !Safe_ports
http_access deny CONNECT !SSL_ports
http_access allow localhost
http_access allow LocalNet
http_access deny all
icp_access allow all
log_fqdn on
##### This side is to make the proxy tranparency
#httpd_accel_with_proxy on
#httpd_accel_uses_host_header on
#httpd_accel_host virtual
#httpd_accel_port 80
######------------------------------
error_directory /usr/share/squid/errors/English
#httpd_accel_uses_host_header off
#anonymize_headers deny From Referer Server
forwarded_for on
http_port ServerIP:8080 transparent
# no forwarded quite useless for an anonymizer
forwarded_for off
# no client stat
client_db off
# Paranoid anonymize
header_access Allow allow all
header_access Authorization allow all
header_access Cache-Control allow all
header_access Content-Encoding allow all
header_access Content-Length allow all
header_access Content-Type allow all
header_access Date allow all
header_access Expires allow all
header_access Host allow all
header_access If-Modified-Since allow all
header_access Last-Modified allow all
header_access Location allow all
header_access Pragma allow all
header_access Accept allow all
header_access Charset allow all
header_access Accept-Encoding allow all
header_access Accept-Language allow all
header_access Content-Language allow all
header_access Mime-Version allow all
header_access Retry-After allow all
header_access Title allow all
header_access Connection allow all
header_access Proxy-Connection allow all
header_access All deny all
header_access Cookie allow all
header_access Set-Cookie allow all
header_replace User-Agent Anonymous Proxy at example.com
client can't access my site via the PW and ID that I give her for the FTP.
I've tried creating two different accts and they both don't work for her.
But when I give her my own private FTP info (which I don't recommend!), it works for her?
Does anybody know where the disparity in her FTP settings might be coming into play that causes this?
I had been rebuild apache, change value MaxClients in httpd.conf to 1500 and restart the server, but problem still the same
Quote:
Originally Posted by httpd.conf
MaxClients 1500
Quote:
Originally Posted by ssh
# /usr/local/apache/bin/apachectl configtest
Syntax OK
Quote:
Originally Posted by email
httpd failed @ Fri Jul 6 21:35:08 2007. A restart was attempted automagicly.
Quote:
Originally Posted by Server Status
Server Load 1.23 (2 cpus)
Memory Used 7.8 %