Xen Not Working On PhotonVPS | Since 2 Weeks

Oct 16, 2009

I have a lot of ways to make a backup from my old server to a new xen server.

I got an error in WHM:
Transfers --> "Copy multiple accounts/packages from another server"

my new xen server have many issues since 2 weeks and i never use it until now.

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Any Clients Of Photonvps Here

Jun 2, 2009

Just stopped at the site of photonvps.com and got to know the company offers attractive VPS being narrowly specialized.

Nut really this is the very first time I hear of the host, and I need to know If anybody has experience or knows someting if this provider, to help me making a decision.

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PhotonVPS Review

Oct 27, 2009

I just emailed PhotonVPS requesting a phone call for pre-saales questions because I am handicapped and have a defficult time typing.

Jimmy Lu, Director of operations, emailed me back saying that he would not provide phone support.

Looks like he's of the short list of providers I have.

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PhotonVPS - I Think I Expected Way To Much

Sep 10, 2009

I saw a thread on DSLReports.com about the great prices on their vps's I mean typically you find something like 10gb of space for 30 dollars a month just way too much.

PhotonVPS offered 20gb of space 500gb bandwidth for $10.95. This was my first VPS purchase.

I signed up Tuesday night (9/8/09) about 8:30pm cst. I selected their "Beam 1" option and then added C-Panel and Factisco for an extra 13.50 a month.

First thing their payment system, I paid for 3 months $29 but I had to make a separate payment of 13.50 which was annoying when the receipt said I paid $43.50. But I paid both and then anxiously waited for my vps to be setup.

It took 21 hours from payment to have my username and password so I could login to my VPS. A trouble ticket I had put in at about 18 hours after order took 3 hours to be responded too.

What bugs me is on the Thread I read it claimed "Instant setup" and on their website they claim "24/7" support. I read all the reviews from WHT and they seemed good.

Now I have my VPS setup and running great. But still problems, Fluid VM is their VPS Managment tool, My username and password doesn't work I put in a ticket I'm being told "that it hasn't been finalized" several hours later I try again still doesn't work I put in another ticket I'm then told "Fluid VM has a bug and they closed it" I tried today and still can't login.

So I can't monitor, rebuilt or do anything with my node from the web.

Also last night I put a ticket in about my Fantastico license not being installed. I got a prompt reply but still hasn't been dealt with.

I don't know if I'm expecting too much I'm not trying to be a jerk but I paid $43 I know in overall cost its chump change but if I pay for something I expect what the company sells is what I get.

Honestly I think this is a one man operation, there is no phone number tickets are being closed without resolving problems and its taking ages on other things.

All the reviews gave these guys good marks noting how quick and fast they were but so far I've experienced nothing but slowness and I'm frustrated. I wouldn't be so frustrated but they claim stuff that I'm just not seeing.

So if anyone from PhotonVPS reads this please look into my issues I'm tired of waiting I'm tired of playing games 21 hours to setup a VPS seems very excessive not having my management panel.

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PhotonVPS: Review

Oct 18, 2009

just my old login was deactivated because I haven't been back in awhile. Since that was the case I was just lurking around

Anyway, I have been using dedicated linux servers for about 11 years now and decided to try a windows server. I searched around WHT for awhile and found PhotonVPS. Price was good, and only a couple reviews, why not try them. So far I'm far from impressed.

Day 1 10/16 about 6PM. Ordered Windows VPS. Received emails with various information, including my payment being processed, my login/pw, an order number, and an invoice. Granted all of that could have went in one email but it's nice to see their billing is set up correctly.

Day 2 10/17 (my birthday too btw ) I check my Email seeing that everything was setup. Awesome. I go to login via RDC. I put in the IP, go to connect, wait about 30 seconds and BAM "This computer can't connect to the remote computer." Ok, let's ping the IP.
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 194ms, Maximum = 3411ms, Average = 1865ms

Ok that's not building my confidence here. Finally it does connect. Ok let me log into it. Username/Password I created does not work. WTF? I tried about 5 times. Nope. I submit a TT to them. They tell me that the password doesn't work and to supply them with the one I changed it to.... hmm.. I told them I haven't been able to log in at all... Ok I paste the the un/pw combo from the email. They told me again it doesn't work. I explained I already told them that in the first TT. They said that they can't reset it and I would have to provide them with what I changed it to, after explaining three times, that I have never logged in or they will have to do a reinstall which will take two hours. At this point I'm starting to lose my patience. I say fine do whatever it takes just get it up, with the password I supplied. I get a msg back from a Level 2 tech "Steve" who said he would get this up and running asap. He did a good job. It was up and it was running! Yay!

I connected to the server, and about 5 minutes later disconnected. Try to reconnect, can't reach the server. Try for THREE HOURS and still can't connect. I submit a TT again asking if they set me up on a node that is being hit with a DDoS attack or what. That was at 10/18/2009 03:18. I went to bed and gave up for the night. When I woke up I seen a reply @ 10/18/2009 04:37. I must admit they are pretty fast at answering TT's. So I tried to connect to the server. Nope, still down. Here it is 12 hours after I submitted the TT and it's still down.

So far I'm far from impressed. It's been up two days and I've been able to use it for a total of five minutes.

I will update this once everything is resolved and how things go from there, so for now I'll just walk around like

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PhotonVPS A 2 Month Review

Nov 7, 2009

After a rocky start with Photon things have got better but things could still be better.

First off I chose the "Beam 1" for 10.95 a month and got it for 3 months I then added CPanel and Fantasitco for another 13.50 a month.

At first it was a very slow setup but once it was setup everything worked great, the tickets are answered reasonably quick although the company tends to promise things they can't deliver.

My biggest pain in the neck problem right now is I don't have any kind of control panel access to my server. In the original e-mail sent to me I was given a Fluid VM username and password and it didn't work.

Then I get told its in beta, last week I contacted them recently and told me my server was never done with Fluid VM and that they are rolling something out and they said that week but they have yet to do anything.

Ping time and speed are great I've had once instance of downtime other than that I've had no problems.

The only other big gripe is billing, I hate having to get "double billed" I must pay for my cpanel, fantastico seperate from my normal billing I would of rather been billed all at once and been done with it.

Overall I guess for a few small problems you can't beat the price I would recommend them.

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Steadfast 2 Weeks Review

Mar 26, 2009

I would like to state my first impression from steadfast.

Signup + Account Setup : 5/5

I've signed up and paid with paypal - few minutes after i paid my account was ready and i got the welcome email with all the account details.

Performance + Uptime : 5/5

Download speeds are high and the server i am on is reacting quickly. I monitor uptime with siteuptime and during those two weeks there was no downtime at all.

Support : 5/5

The truth is i only opened 3 or 4 tickets when the account was created and i had questions regarding the mail filters. To all tickets i got answered in less than 10 mins with a detailed reply. It was also nice to see the staff there change shifts as i had different people handling my issues depending on the hour.

Overall, during those first two weeks - i am very pleased being a client of steadfast.

I'll update in few months again.

(Hosted domain - www.dsatop.com)

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Review For GeekStorage After About 3 Weeks

Mar 26, 2009

Here is my review for GeekStorage after about 3 weeks with them. I'm also looking on suggestions for a new host, more explained below.

Signing up was a snap and I payed with Paypal. At first everything seemed smooth but I slowly started to notice that my site was loading slowly, even slower than my old host (dot5hosting-yuck) To top it off, the pages that where loading slow where just normal static html pages. Php pages like wordpress and my forum where even slower. At times, the speeds did get a little faster but then at other times they would slow down.

Their support team is alright, some tickets would get answered in less than an hour while others would take more than 3-5 hours. They did help me reinstall some databases and I give them props for that.

Many people did complain in the forums of the same "speed" problem I had but the team offered no solutions except that they "where looking in to it". They claimed that one of their servers had many users abusing the resources. They moved me to another server which was a bit more stable, but again the slow speeds would creep at times.

Overall, GeekStorage was not what I expected it to be. Good thing I still have the 60 day guarantee.

Now here is my question to you all: I'm looking on switching hosts. I want a host that is not only stable (speed-wise) and that is fast. I run static html, and php (wordpress and IP Board) I was looking into Surpass hosting, what do you think about it, is it fast and stable?

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Limestonenetworks + PSM, 2 Weeks Review

Apr 6, 2008

Want to share my expirience after 2 weeks on limestone netwroks and psm.

For starters - i'm very happy with the service (~230$/m)

I started out with a webmin controled server without management and after 2 days of try and fail and new threads in wht i finally switched to cpanel with psm service, switch was really fast and limestone has a deal which gets you 5 bucks off psm's monthly fee.

limestone accually reinstalled my server and added cpanel and then contacted psm to get my software initialied (i even got my software configs set as my old server so i'll have a stable move).

software initiation took about 2 days with psm but that's due to special software requirment needed for my site to transfer.

responce times from psm and limestone are lightning fast and besides an overcharge of 39 bucks due to new software bug on limestone(got 40$ back yay), I can barely say something bad about this new system of running my dedi server with both limestone taking care of hardware and psm for all software issues - both do really well and fast on answering any kind of ticket.

ill give one example for this on the ticket i submited yesterday to psm, all my sent php mail() came out as spam on gmail.com, after contacting psm i got answered in less than 1 hour that my reverse dns aren't set correctly - then i got them setup with limestone and it took about 90 minutes to close this whole issue.

being moved from shared hosting to dedi servers I must say to all the new movers out there like I was that the combinitation of limestone + psm is great, you'll get fast and quallity support on all ends.

i've left out other info like uptime because this has been mentioned before and when combining the included psm monitoring with the great limestonenetworks uptime, downtime is a word i really forgot about.

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AmeriHost Failing Me For 8 Weeks Now...

Sep 2, 2008

The second week of July AmeriHosting moved my VPS to a new server or something and changed my IP addresses. No big deal, except the move failed miserably. My sites were down for a week. Shortly thereafter, email was down also for a week. What had worked on the old VPS did not work reliably on the new VPS. Messages sent to support went unanswered, or were given inadequate responses. They also could not go back to the old VPS which was working acceptably (and had for 2 years); I do not know why. No backup was made or else they could have gone back. That's what I think anyway. On the new VPS they did not have the same version of PHP or PHP modules. This broke some of the sites; and asking them to correct the problems as they were discovered took several days up to a week. Now the first week of September, and problems persist. This time I cannot issue a backup in Virtuozzo. This has been going on for 2 weeks. I get a response every couple of days about this is being looked into and they will respond, but no one ever does.

I've been told on several occasions the past week that they were going to move me to a new VPS but keep my IP addresses; this has not yet happened and it has been a week.

Twice I was told it would take only a few minutes to do this and it would be done that day. It has not yet been done. To add to the matter, I prepaid for a year, and I have 6 months hosting left with them. So I feel pretty damn screwed. My largest hosting customer has just moved sites from my service to another service this past week, so I am clearly losing revenue from this ordeal. Phone calls have gone unanswered (during the freakin' day!). Messages to billing and support get absolutely no response. Tonight I left a message that I wanted the name of the president or owner and his phone number so that I might enlighten him about the problems his customers are having and the dire straits his business is in.

At one time I would have recommended AmeriHosting.

Not now. Not ever. Don't even consider AmeriHosting. They'll **** you good at some point and harm YOUR business and YOUR CUSTOMERS' businesses, too.

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Zogmo Review (~2 Weeks)

Jun 3, 2007

I’m writing a review on Zogmo. We have only been with them for a few weeks, so this is more of an initial review of them.
Note: We have moved our equipment to Zogmo from Corporate Colocation (see other thread) over the past few weeks.

Background:
After spending a month and a half or so doing research on some colocation providers in Texas, I ended up choosing Zogmo. They had some great reviews here on WHT and Linn was always available to answer any questions that I had, even when places like Colo4Dallas were closed.

Sales:
Overall, Linn is a great person. He was always available via phone or email anytime of the day, which is something that was pretty important to me. There was a little bit of a delay in getting the contracts sent out to me and the initial setup was a little slow. I pulled my launch date a little close, but once I was in contact with Scott at Zogmo he was able to fill me in completely and communicate a launch date and status. At the time of sending my servers, I didn’t have my IP’s but the technical support guys at Zogmo got that all setup for me free of charge. As apart of my rack, I should have received a remote reboot port but they didn’t have one on hand, so they had to order one. But, we are still waiting for it to come in (The only thing I wasn’t completely satisfied with, but everything else makes up for it). I think that Linn just got a little too busy when we were finalizing the contract portion, but he was very lenient and he did work with me to get things done. Overall, I would rate sales a 9.2/10

Technical Support:
Overall, it’s the best I’ve seen so far. I’m able to get a hold of someone 24/7, which is very nice. The techs there are very knowledgeable and any of my questions are immediately answered or passed onto someone who would know. For the past few weeks I have been working with Scott at Zogmo on getting my rack setup and some miscellaneous issues. He has done a great job with keeping me updated and he went the extra mile every single time to make sure that there wasn’t a better way to fix something and to make sure it was fixed properly. Overall, I would rate technical support a 9.8/10.

Datacenter:
They defiantly did a superb job at setting up the datacenter. Everything is very neat and clean, and the datacenter is kept very cool. When they setup my first two servers for me, things were very neatly setup on my rack. I like to have things organized to an extent and have everything recorded in case I need it, and they obviously express the same desire. All the racks were kept closed and locked and they keep records of those coming in and out of the datacenter, so I felt as if my machines were secure. They also had a nice bench setup with a variety of tools and supplies that I was able to use (Not something you see often). Linn had no issues answering any questions that I had and he was happy to show me around the building. They defiantly have a very sound operation and I have been very pleased with my visit to their datacenter. I will give them a 10/10 so far.

My Visit
I spent a couple days in Houston, so I could get my servers setup on my rack. When I first arrived in Houston, Linn was happy to pick us up and take us out to dinner. They made me feel as if we were a huge client, when in fact we are one of the smaller fish in the pond. Without a doubt, everyone at Zogmo knows what customer service is and how it should be done – It seems that’s a little hard to come by these days. I was very impressed with the overall experience and I can say that my switch from Corporate Colocation was a good one.
Overall, I can say my experience with Zogmo has been great. I would defiantly recommend them to anyone looking for colocation in Houston. You won’t be sorry.

I will do a more detailed review of them a few months down the road, when we have had a little more experience with support and their network.

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Crucial Paradigm - First 3 Weeks Review

Jul 10, 2008

Crucial Paradigm – First 3 week review

Before going to CP I contacted the owner on here on WHT and asked him some pre sale questions. He was very helpful and informative and he didn’t care how many questions I had.

After signing up with the hosting my account was created instantly and I was ready to go. Then I downloaded the free WHMCS that I got from CP and my hosting was already up and ready to sell. Since signing up with CP I have already sold so much hosting just by marketing their features on my website.

The support team is very fast and informative. The first time I sent in a ticket I expected to wait until a couple of hours later or even a day, I had a reply in under 30 minutes. My issues have always been resolved within a hours even if they happen at 3 a.m. Support is one of the main things I look for in a hosting provider and this company surely provides that.

The servers are amazing, they are configured with many different features and add-ons.

Part of picking my reseller I wanted to make sure I found a host with at least fantastico and other basic cpanel things but CP had the latest MySQL and PHP which is great. It also comes with Ruby on Rails which a lot of customers enjoy having. This has really been one of my key marketing tools.

Like most people think that the most important thing about finding a host is finding one that will not have data loss. Their servers are RAID protected on 7 different discs, this is very re-assuring. I also like the instant back ups they offer which makes it easy to maintain your own back ups.

In all I have to say this is the best host I have ever used I hope to be a long time client. I would just like to thank CP and their support team for such a great experience so far, and especially for migrating all of my 131 accounts manually.

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MyVPSHost - Out Of Business? No Response For Weeks

Sep 5, 2008

We've been using MyVPSHost without many issues for years now. We use them so much that we've shipped them our own personal hard drive to operate our VPS on. They were always pretty fast and responsively up until recently.

I use cPanel on the VPS and we ran into a licensing issue in which it appears MyVPSHost has installed a server license on our VPS and not a virtual server one (We use cPanel VPS Optimized). You can't access cPanel, WHM, Webmail, etc. due to this error.

I've gotten no response back from MyVPSHost via e-mail, ticket, or phone. Every ring goes straight to voicemail and /dev/null. I've gone as far in desperation as contacting their provider, the name on the cPanel license (FastServers), however since I'm an end-user of a third party they can't help me. I also contacted cPanel who confirmed the machine is probably licensed incorrectly, however since the license wasn't purchased directly from cPanel, they can't help me either...

A quick look on their website reveals a company forum filled with recent complaints, offline servers and no replies from anyone working at the company. Is this an abandoned ship? Susy used to be very quick with everything and now I feel like she was the only person there and she passed away last week because the company isn't saying anything, she's not saying anything... we're just dead in the water.

What's the deal here? And if I get the hard drive back from them... where do I go?

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Rapid Switch - 1st Weeks Experience

Aug 28, 2008

After loads of head scratching and months of searching for a UK Dedicated Server i finally come across Rapid Switch, And at only £46per month after VAT (Tax) i am extremely impressed at my Core 2 Duo Server.

That works out at just shy of $100usd per month which in my opinion for a UK Based server is an AMAZING price!

A few points since i signed up last sunday (1 day before bank holiday monday!)
- I paid direct with my Credit Card, no PayPal nonesense
- I Submit 2 or 3 support tickets to check response speeds etc, and didnt wait over 2mins for a reply!
- They got my server deployed between 11pm and 9am thats on a sunday night/bank holiday monday!
- They responded VERY well to my additional IP Request (Within 5mins)

All in all my first weeks experience with Rapid Switch has been amazing, So good ive subscribed my card for the many many months to come using there services!

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Iron Mountain: My Opinion After 3 Weeks.

Jul 25, 2007

Brand new to posting on this forum, but been browsing for a while. Also brand new to VPS, but i recently decided to take my first plunge into the VPS world. I've been using Iron Mountain VPS for about 3 weeks now, and since there seems to be very little talk about their services on this forum, I thought it would be useful to post my opinions, and maybe get the opinions of some others about this provider.

My Background:
I began my search for web hosting because I had been hosting my own email server at home, but began to have several issues keeping the server up and running (power outages, network outages, power supply failures, etc...). My wife was complaining about her email being down, so I began looking for a more reliable solution I'm also a software developer, so I also had some interest in running some "hobby" type j2EE programs, so I began to look at VPS solutions. Since I am pretty technically inclined, I was just looking for a low cost unmanaged VPS solution with at least reasonable reliability that was powerful enough to run j2ee applications, host email, and run a couple other services like hosting my digital photos and setting up a versioning control repository (svn). I actually took the time to make a speadsheet to compare over 10 VPS providers, and eventually found Iron Mountain to be the best solution for me.

Setup:
Their sales department was VERY quick to answer my questions, and very accomodating to my requests. I purchased their Pearl package online, and once the transaction was complete, I recieved an email that I could already log into my control panel. Here is the timline that things happened:


11:35am - Purchase transaction complete
11:36am - Recieve email on my billing info, and how to get into my VPS control panel.
11:48am - Recieved email that my VPS has been initialized, and I can no SSH to my instance
12:22pm - Recieve email that they have already setup a MySQL database for me (on their servers), and it is ready to use (without me even asking mind you).
4:31pm - I send an email (not even a support ticket) saying that I actaully prefer PostgresSQL
4:40pm - Recieve email that they will setup a Postgres instance for me
5:34pm - My PostgresSQL instance is up and ready to go (on their servers!)

So in summary, that is 13 minutes from purchase to having my instance up and running. 34 minutes additional to have a database ready for me to use (without me even asking for one). And another hour of time it took them to get a Postgres instance up for me... Not bad

Perfromance/Reliability:
Let me preface this by saying that I am a father of 2 with a full-time job, so I really don't have time to run benchmarks and such. Also, my VPS is more of a personal site, so I don't have to worry about reliability as much as say a reseller or ecommerce customer. So I'm only basing these comments on preception and my knowledge of the technology Iron Mountain uses. In genereal, I have experienced NO downtime, and performance seems VERY quick. My J2EE application almost seems to run faster off these servers than it does on my localhost development environment... which is good enough for me.

Now let me rant about why I am very comfortable with their ability to continue to have great perfromance and reliability. One key here is that this is clustered web hosting! This means they have (for example) 30 servers working together like 1 giant computer. This giant computer runs all of their customer's VPS instances. If one server were to fail, nobody is losing service, it just means that there are now only 29 servers making up this one giant computer until they can get #30 back up and running. This not only protects us customers against one possible cause of downtime, but it also allows Iron Mountain to do server maintanence and upgrades without interupting any of their customer's service. My employeer has a similar setup in their datacenter, so I am semi-knowledgable on the benefits of a cluster. Now their service could still go down because of things like network issues (which is often out of the control of the VPS provider), but at least it removes risk at one point of failure. If you need anything more reliable than this, you should consider other alternatives such as having a mirrored service with another VPS provider on a completely different network.

Another HUGE selling point for me is that they host my databases, email, and spam filters (and DNS if you need to use it) on THIER servers! All three of these can potentially hog system resources (disk space, memmory, and bandwidth), so to not have them taxing my personal instance is HUGE. This also spares me from having to configure and maintain these services on my own. Oh, and to top it off, the perfomance of these services are VERY fast. However, the flexibiblity is there if you decide you want to host your own database and email on your own servers (obviously).

Support:
As I mentioned earlier, I only really needed an unmanaged provider, and I haven't experienced any issues to this point, so my opinion on their support is limited. However, I have sent about 5-7 emails their way, and have received a response from them within 10 minutes every time! This gives me quite a bit of comfort should a real issue arise.

The funny part of all this is that I can not tell whether Iron Mountain's plans are managed or unmanaged. I guess they are at least semi-managed, as they have setup a database for me without any questions. I guess my question is whether they are fully managed (ie will do backups and install custom apps for you) or not... Maybe an Iron Mountain rep can chime in here.

Summary:

VERY smooth sailing so far. I have email, databases, subversion, apache, tomcat and more running, and still have plenty of resources left over for more. Sales/Support has been VERY friendly, and I have no concerns their. For what I need out of a VPS, who could ask for more. Their prices are also very reasonable, and their new Quartz plan is an amazing deal for a hobbyist like myself. Not really much to critisize at this point, but I will keep this forum up to date if anything arises.

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LeaseWeb - Wait Two Weeks For Server Setup

Apr 1, 2009

I've ordered server from LeaseWeb two weeks ago and still wait for the server setup. Its looks to slow for me - we are used to wait only a few hours for servers setup in datacanters in the US.

I'm afraid that such slow response will be also in response and level of the support. Do you think I should cancel this service and look for other provider in Europe? If yes please suggest such provider.

I've paid in advance by paypal for 3 month(~ 500 EURO). Do you think I will be able to cancel that payment?

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Layeredtech Forcing Me To Migrate Server ... In 3 Weeks

Sep 29, 2008

I've been a layeredtech customer since early 2005, and until this last insane price-hike fiasco, I've never had a major complaint.
But now it keeps getting worse.

I wound up keeping this particular server around after the price hike (for several reasons, one of which was misinformation from a LT sales person regarding the prepay option) and several days ago received an email stating that my server would have to be moved, and that due to the chassis type of my old server, they could not move my server, I would need to migrate to a new server.

The email was less than forthcoming with details, so I tried to phone the person who sent me the email. The call went straight to his voicemail, where I left a couple messages asking him to return my calls, which he never did.

Finally I called their Sales department to figure out what was going on, and finally spoke with a nice & friendly guy (in a different department), who he stated that he felt like he was in the middle, and he just wanted to help us (the affected customers) out.
Okay, I figure I can handle moving all my custom software to a new server figuring that they would find some comparable piece of hardware to move me to at the same cost.

No.

I was told I would have to pay around 10% more per month for a server with only a slightly faster CPU, only 1GB of ram and only 1 hard-drive (current server has 1.5GB of ram & 2 hard-drives mirrored)

Oh, and I have to have everything moved by the 18th of October.
And I'll have to pay for 2 servers while I move.
Or, I might be able to have the server moved to a different space at Savvis, but that would likely only be a short-term solution, and this situation would come up again.

I find this really appalling--they really must hate their customers who helped them through the early years!

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BQBackup, Constant Issues For Weeks With No Resolution In Sight

Aug 12, 2008

We first noticed the issue on July 19th, Backups were taking a while to transfer from our own servers, and we were getting tickets from clients asking why this was happening. At the same time, it took about 4-5 minutes to log into the backup console. Issue seemed to correct itself so that backups were possible, and we assumed that scott would be aware of it and would work to resolve it.

Again on the 29th it slowed completely again. We immediately dispatched an email to their support email asking whats up, gave them detailed information such as access to the script and the output so he could monitor it.

The same day a few hours later we got a response that he would run the script and monitor it.

On the 31st, after not getting an update I asked what was going on. He said he ran the script, it seemed to stall for long periods of time and he would know more in the afternoon.

After not getting an update for ~5 days I asked what was going on and I expressed that i was not happy with the lack of communication/updates ont he situation. He updated me later that day saying that we weren't the only ones being affected. Fair enough, he is working on it. Thats all I wanted to hear.


Now ever since that email I received on the 5th (AUG) it has been up and down and all over the place.

After seeing him post on the forums I sent him a PM (10th August), summed up it was basically saying I had an issue, and I need it fixed. I figured since the PM system is usually pretty good at not losing them that he would see it and respond accordingly, that way there was no chance of it being lost from point A to point B as an email.

Well to this day, no response nor resolution.

I really have exhausted all points of communication, and I want to make it clear that I am not bashing them, when it works it's great. But maybe someone else affected can provide more insight..

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Non-working Forwarding Email Account On Working Domain

Apr 24, 2008

I have a domain with a few forwarding email accounts that forward to mac.com email accounts... for some reason every once in a while these accounts stop working...

This is the error I get when I email to that account:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed: ...

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[cPanel] Subdomain.domain.com Not Working | Www.subdomain.domain.com - Working Ok

Jul 24, 2007

I have problem,
subdomain.domain.com - not working
www.subdomain.domain.com - working

When I creating new subdomain: subdomain2.domain.com - all working ok, I have problem only with this one domain.

I deleting domain.com, deleting dns zones, deleting account, adding domain to other account - all not working for subdomain.domain.com

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SSL Not Working

Jul 13, 2009

I've been working on a script which requires SSL, and in doing so, I've realised that my SSL is playing up for all domains on my server. I receive the error message: "An error occurred during a connection to www.pxlabs.net.au. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)".

I am using Apache 2.2 with PHP 5.2.10 along with cPanel/WHM. It used to work, but I assume maybe one of the updates have messed it up? I haven't actually touched anything in the configurations apart from going about the regular updates for cPanel.

I had a look in the httpd.conf, and I can't see any entries for virtual hosts on port 443.

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Rpm/yum Is Not Working

Aug 9, 2008

Tried to run "yum clean all" or rpm, it's just no working at all. No error in yum log.

OS: CentOS 5, 64bits.
kernel: 2.6.18-92.1.10.el5xen

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Why Is My IIS NOT Working

Jan 8, 2008

I'm a MS Access 2000 guru, and I'm trying to build a web page in Access. As per the instructionsin your article on [url], I've installed the IIS through the Add Windows Component section of the Add/Remove Programs application in the Control Panel. But after building the ASP file, as directed, and putting it in the C:Inetpubwwwroot folder, the browser gave me the standard "Page Not Found" display.

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APF / BFD Are Not Working

Mar 1, 2008

I am running APF and BFD on a Centos 4.6 machine. I can see where APF starts and inserts it's startup sequence inside the apf log. Thats all I get though. It has been running for MONTHS and I haven't gotten one IP ban. BFD's log is empty...I have never gotten a single line in any of those logs. I do have ip_tables installed from what I can tell....

When I ran portsentry it added stuff ALL of the time.

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PHP Not Working

Mar 24, 2007

It's weird, whenever I start a php script using <? it doesn't work, but if I use <?php it works...why is that? I thought PHP accepted both versions.

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Ssh Not Working

Jul 3, 2007

after a big mistake, running
chmod -R /* (it was supposed to be */)

the ssh is not working.

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Apf Not Working

Dec 9, 2007

[root@server apf-0.9.6-2]# /usr/local/sbin/apf -r
eth0: error fetching interface information: Device not found
eth0: error fetching interface information: Device not found
apf(30266): {glob} flushing & zeroing chain policies
apf(30266): {glob} firewall offline
eth0: error fetching interface information: Device not found
apf(30317): {glob} activating firewall
eth0: error fetching interface information: Device not found
eth0: error fetching interface information: Device not found
apf(30379): {glob} unable to load iptables module (ip_tables), aborting.
apf(30317): {glob} firewall initalized
apf(30317): {glob} fast load snapshot saved

Thats what I got right after I installed apf.

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.jsp Not Working

Apr 3, 2007

With my current setup everything works except that the JSP application runs from [rl], but I want to make it work from [url]directly.

Note: /dir is located at c:/www/tomcat5/webapps

So using the virtual host directive, I'm able to redirect http://www.domain.com to /dir, but then the application doesn't work, browser just displays the file contents.

My workers.properties (located at c:/www/apache2/conf/) file looks like this:

Code:
workers.tomcat_home=C:/www/tomcat5/webapps
workers.java_home=c:/www/java
ps=/
worker.list=default

worker.default.port=8009
worker.default.host=localhost
worker.default.type=ajp13
worker.default.lbfactor=1
my mod_jk settings in httpd.conf is:

Code:
#
# Mod_jk settings
#

JkWorkersFile "conf/workers.properties"
JkLogFile "logs/mod_jk.log"

JkLogLevel error

JkMount /dir* default

# End of mod_jk settings
#
My VirtualHost Entry for domain.com is:

Code:
<VirtualHost www.domain.com>
ServerName www.domain.com
DocumentRoot "c:/www/tomcat5/webapps/v"
CustomLog "c:/www/tomcat5/logs/access/domain.log" combined
</VirtualHost>
Single (default) virtual host entry in server.xml is:

Code:
<Host name="localhost" appBase="webapps"
unpackWARs="true" autoDeploy="true"
xmlValidation="false" xmlNamespaceAware="false">
</Host>

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Ftp On Godaddy Not Working

Oct 5, 2006

alright so first i used smartftp... and i thought i uploaded everything and when i go to ftp.mydomain.com all the files are there but anytime i actually try to go to mydomain.com, nothing shows up, and i already uploaded my index.htm

i saved everything in an htdocs folder, was i not suppose to do that, or am i still suppose to do something at ftp.mydomain.com? or was i suppose to upload straight to mydomain.com

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Iptables Not Working With CSF

Feb 7, 2008

I have CSF installed on one of our server.

CSF dont ban the IP and if manually it is done I get following error.
----------------
csf -d 195.88.65.47
Adding 195.88.65.47 to csf.deny and iptables DROP...
iptables: Index of insertion too big
DROP all opt -- in !lo out * 195.88.65.47 -> 0.0.0.0/0
Error: iptables command [/sbin/iptables -v -I INPUT 2 -i ! lo -s 195.88.65.47 -j DROP] failed, at line 864
-------------------
Also iptables is not running on server.
If status is checked it says its stopped.

I have many sites on my server I dont want to get any downtime.

Please let us know how can we fix this issue as soon as possible.

I have tried reinstall CSF but still the issue remains same.

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Iptables Not Working

Aug 5, 2008

After I start iptables:
service iptables start
There is not any message coming up.
When use
service iptables status,
It said:
iptables: Firewall is not running.

My os is fedora core 6

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