AnchorVPS Closing - 48 Hours To Jump Ship
Aug 3, 2007
Received this gem last night:
Quote:
-----Original Message-----
From: AnchorVPS Support
Sent: Fri, August 3, 2007 1:14 am
To: xxxxxx@talanovmedia.com
Subject: IMPORTANT - BACKUP YOUR DATA
AnchorVPS System Message:
08/03/2007 12:14 AM
Hello,
AnchorVPS is now unable to provide any service to any of
our clients. We ask that you backup your data within 48 hours and find
another provider.
If you have any questions or queries then
please contact us at support@anchorvps.com
Thank
You,
AnchorVPS Administration
Never thought a company would do this to their own clients. 48 hour notice?
Thought the headers in the email were suspect so I decided to open up a ticket asking if this is a legitimate message.
Quote:
Jason Min
Posted On: 03 Aug 2007 09:22 AM
Yes it is.
Regards,
Jason
Your thoughts?
Edit:
TOS
Quote:
Termination
This Agreement may be terminated: (i) by you or AnchorVPS during any Renewal Term, without cause, by giving the other party no less than seven (7) days prior written notice.
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May 16, 2007
at first my experience with AnchorVPS was great. I was setting up a VPS for a few of my personal sites. About a week after I signed up, I decided that I didn't have time to run these websites, so I took them down. I didn't send a cancellation notice to them because I figured they would send me an email to pay, and I would then respond. Nope, not the case. My VPS was $45/month with cPanel. I expected them to simply disconnect it when I didn't pay, because I was not online for a period of time (except to peek in here and there). I come back online to see my VPS is still online. Maybe their billing system was faulty? Nope - They just state that they need 7 days notice, and until then, your VPS will stay online, and your balance will go up and up and up. Now I owe $45 for a service I didn't use, and I don't have that extra money to simply give away. They are blaming the fact that they must charge me on licensing, but I know that's not the case. Other than that, if you follow the ToS, then they are 7/10. Good servers, good speeds, stable VPSs.
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Mar 14, 2007
I signed up with AnchorVPS about a month ago for a big project I have stuck on my head and been wanting to do for some time now. I heard they were using a new techonoly and decided to take it for a test drive.
Let me say that I'm very pleased with the service. I ask them for help installing my scripts twice and they helped me quickly, in about 30 minutes. My server it's fast and I'm happy for the price. I bought Anchor-12, being that my budget was around 40 bucks a month.
I should have mention that when I bought it, I got a free upgrade, which is always a nice surprice. Never had a down time, fast respnse, reliable hardware, I'm happy.
Just for the moderators to check, I use my VPS for shoutcast hosting and my main domain is nurvweb.com which I have yet to make a site. Trying all CMS at the moment to see which one is best.
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May 17, 2007
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Dec 17, 2007
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Even though the error states 300 seconds, this problem happens way before 300 seconds every time and has happened during the transfer of files (when the connection has been active and in use).
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dte=`date +%d%b%Y`
cd /where/ever/you/run/stuff/
##-->> Check to see if sc_serv is running <<--##
ps -ef|grep -v grep|grep sc_serv >sc_serv_ok
if [ -s sc_serv_ok ]
then
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PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
28045 root 35 19 42788 38m 168 S 63.8 1.0 42:59.51 rsync
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Oct 7, 2008
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May 3, 2008
like to clarify this is not a post to bash liquidweb.
I have been a loyal customer of LW for the past 2 years (almost)
My websites have been down since Thursday 3:00 a.m due to "DDos Attack"
on Friday night, the network engineer told me the "DDos Attack" has stopped and problem should have been resolved. However, no websites were accessible.
On Saturday, I ensure you I have made many phone calls to Liquidweb dedicated server support and try to resolve this issue. (Never once did I raise my voice and they were being very polite.)
I believe the server admins that were helping was at the end of their shifts and every time I try to make a phone call to the person that was assisting me to get an update, liquidweb would tell me that he has gone home. Every time the server admin finishes his shift, the support ticket is not assigned to anyone else that is working until I make a phone call to them stating my problem.
I own quite a few large sites that generate over 3 millions hits per day and every hour of downtime means I will be losing valuable clients and revenue. That is why I am extremely frustrated with the 63 hours downtime as it seems like the results of working hard for the past 2 years is slipping away from me as the clock keeps ticking.
I am sorry, I am just trying to share this with fellow webmasters as I really need a place to express my feeling. (None of my friends will understand online business.)
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Jun 8, 2008
I'm extremely worry about my VPS as it hosts 3 important websites to me. I can't let it down like this.
I submitted ticket, email, tried to call the number on your website but it is just an automatic answer.
So please at least let me know what happening? Your website says support 24/7 so where are you in the last 6 hours?
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Nov 19, 2008
To start please take this in mind I have servers colo'd at FDC and have 0 problems, so i'm still all for fdc servers.
Here is my 24 hours review on my new vps server from FDC setup was quick less than 5hours after paying my invoice.
Now down to my problems. Off peak hours last night my VPS server was great 10 / 20mbits solid speed on sending data from the box today I am unable to get over 150kb/sec.
This doesn't help me since the nature of my business I need to transfer files fast between servers. The VPS speeds of 150kb/sec will be no use for my business if anything make our job harder.
These tests were taken using the internal fdc network transferring from the new vps to one of my 1gig fdc colos and other various servers I have on the FDC network.
After contacting fdc support about this speed issue they logged in and checked the speeds they did a download of the speedtest file from the fdc website around 30 - 40mbits. But they didn't test the outgoing from the server.
I received the response that I am sharing bandwidth on the node so speeds could vary so on there 100mbit unmetered vds package they are saying 150kb/sec is acceptable.
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So now I have been transferred to billing to cancel the vps at the end of the billing period.
So to sum it up, vps setup was fast and the vps runs great but don't expect the speeds you can get from one of there dedicated servers.
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Jun 26, 2008
Is Nick Laws here? Someone knows where to call him or managemybox.com?
I have 3 servers with them. One of them is down for almost 16 hours now, and it has been 4 hours without notice. Tech replied saying is a harddrive crash and they will replace it, I have lost a lot of dollars because all important clients on this server are running out.
Now, can someone help me contact Nick? I sent him a message a minutes ago, but his techs are nto replying and one of my clients is really in a bad mood saying he will take legal actions against me.
Anyone can say a word? This is really bad and I dont get even a reply, just a word last night saying a few hours.
This is the ticket:
Dear Felipe,
ssh down too, will have a tech reboot and clear firewall, will take about 15 minutes
Thank you for choosing ManageMyServices, we appreciate your business!
Administrator: managedservices
Ticket Department: Sysadmin
Ticket Category: ALL
Assigned Administrator: ALL
Importance: Urgent
Company Area: ManageMyBox-Dedicated
Ticket Status: closed
Reply By felweb - 26-06-2008 01:57
Any news from your end on this ticket, or at least on the other 2?
This is taking way too long and it is affecting this a lot ....
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Aug 18, 2008
• Located in the USA
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Jul 9, 2007
Im running MySQL 5.0.32 on a Debian Etch server. I recently moved a couple sites from a Debian Sarge (with MySQL 4.1) server over, and now MySQL has become very unstable.
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The logs (error and query log) show nothing exceptional. When it hangs and I do a 'show processlist;' I noticed that everytime a SELECT....IN (a,b,c) query is holding up everything. Could the 'IN ()' be the reason for mysql not completing the query and holding up the rest?
Another option might be to temp. go back to MySQL 4.1...but that is going to be a real problem on Debian Etch
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May 11, 2009
anyway to auto reboot server every 6 hours?
will this effect on the server?
i'm running on CentOS 5 and whm
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