AmeriHost Failing Me For 8 Weeks Now...
Sep 2, 2008
The second week of July AmeriHosting moved my VPS to a new server or something and changed my IP addresses. No big deal, except the move failed miserably. My sites were down for a week. Shortly thereafter, email was down also for a week. What had worked on the old VPS did not work reliably on the new VPS. Messages sent to support went unanswered, or were given inadequate responses. They also could not go back to the old VPS which was working acceptably (and had for 2 years); I do not know why. No backup was made or else they could have gone back. That's what I think anyway. On the new VPS they did not have the same version of PHP or PHP modules. This broke some of the sites; and asking them to correct the problems as they were discovered took several days up to a week. Now the first week of September, and problems persist. This time I cannot issue a backup in Virtuozzo. This has been going on for 2 weeks. I get a response every couple of days about this is being looked into and they will respond, but no one ever does.
I've been told on several occasions the past week that they were going to move me to a new VPS but keep my IP addresses; this has not yet happened and it has been a week.
Twice I was told it would take only a few minutes to do this and it would be done that day. It has not yet been done. To add to the matter, I prepaid for a year, and I have 6 months hosting left with them. So I feel pretty damn screwed. My largest hosting customer has just moved sites from my service to another service this past week, so I am clearly losing revenue from this ordeal. Phone calls have gone unanswered (during the freakin' day!). Messages to billing and support get absolutely no response. Tonight I left a message that I wanted the name of the president or owner and his phone number so that I might enlighten him about the problems his customers are having and the dire straits his business is in.
At one time I would have recommended AmeriHosting.
Not now. Not ever. Don't even consider AmeriHosting. They'll **** you good at some point and harm YOUR business and YOUR CUSTOMERS' businesses, too.
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Jun 5, 2009
After going through a few providers out there, I have to say it is refreshing to have a staff that goes beyond the call of duty.
After ordering my first box with these guys after having been through 6 DC's world-wide these people will make you feel like your an enterprise customer, they call me before there is a problem, they call me if there is an issue durring setup or a question.
In fact this is the FIRST hots that called me to ask me about my partittioning setup because they had a better recommendation....
this is what every reseller hosting company needs as a provider these people stop at nothing to take care of thier people....
only one drawback.... the minimum server they provide is quad core 4gb ram
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May 19, 2008
So I've had a VPS with Amerihost for a while. I found a better deal, here actually, for a real server. I migrated my accounts and submitted my cancellation to Amerihost.com on April 30th. My account was set to bill on the 11th of May, so I wanted to make sure I didn't bill again.
Here is the first cancel ticket:
April 28th: [SUPPORT #XRQ-191822]: Support Request
[url]
Appears to have been deleted.
Here is another ticket I submitted after the first was ignored:
April 30th: [BILLING #IBJ-172957]: 2nd Request: Cancel my account
I had a conversation with them on this one making it QUITE clear I wanted to cancel, immediately. 8 parts, all still in my GMail account.
Then I get this a few days ago:
Dear xxxxx,
This is a notice that an invoice has been generated on 05/16/2008.
Your payment method is: Credit Card
Invoice #913
Amount Due: $45.00 USD
Due Date: 05/17/2008
Obviously, they never cancelled the account. I open yet another ticket, telling them to cancel and threatening chargeback:
May 15th: [BILLING #SGJ-247744]: Re: Customer Invoice
Also appears to have been deleted. Now I got this:
Dear Brian Teeter,
This is a payment receipt for Invoice 913 generated on 05/16/2008. The payment has been taken from your card on record with us automatically.
Amount: $45.00 USD
Status: Paid
So, basically they ignored my repeated, multiple requests for cancel. Even after I talked with one of them. They still charged my card.
Avoid these jokers at all costs. I'm going to the bank tomorrow and I will be getting the charges reversed.
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Oct 16, 2009
I have a lot of ways to make a backup from my old server to a new xen server.
I got an error in WHM:
Transfers --> "Copy multiple accounts/packages from another server"
my new xen server have many issues since 2 weeks and i never use it until now.
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Mar 26, 2009
I would like to state my first impression from steadfast.
Signup + Account Setup : 5/5
I've signed up and paid with paypal - few minutes after i paid my account was ready and i got the welcome email with all the account details.
Performance + Uptime : 5/5
Download speeds are high and the server i am on is reacting quickly. I monitor uptime with siteuptime and during those two weeks there was no downtime at all.
Support : 5/5
The truth is i only opened 3 or 4 tickets when the account was created and i had questions regarding the mail filters. To all tickets i got answered in less than 10 mins with a detailed reply. It was also nice to see the staff there change shifts as i had different people handling my issues depending on the hour.
Overall, during those first two weeks - i am very pleased being a client of steadfast.
I'll update in few months again.
(Hosted domain - www.dsatop.com)
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Mar 26, 2009
Here is my review for GeekStorage after about 3 weeks with them. I'm also looking on suggestions for a new host, more explained below.
Signing up was a snap and I payed with Paypal. At first everything seemed smooth but I slowly started to notice that my site was loading slowly, even slower than my old host (dot5hosting-yuck) To top it off, the pages that where loading slow where just normal static html pages. Php pages like wordpress and my forum where even slower. At times, the speeds did get a little faster but then at other times they would slow down.
Their support team is alright, some tickets would get answered in less than an hour while others would take more than 3-5 hours. They did help me reinstall some databases and I give them props for that.
Many people did complain in the forums of the same "speed" problem I had but the team offered no solutions except that they "where looking in to it". They claimed that one of their servers had many users abusing the resources. They moved me to another server which was a bit more stable, but again the slow speeds would creep at times.
Overall, GeekStorage was not what I expected it to be. Good thing I still have the 60 day guarantee.
Now here is my question to you all: I'm looking on switching hosts. I want a host that is not only stable (speed-wise) and that is fast. I run static html, and php (wordpress and IP Board) I was looking into Surpass hosting, what do you think about it, is it fast and stable?
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Apr 6, 2008
Want to share my expirience after 2 weeks on limestone netwroks and psm.
For starters - i'm very happy with the service (~230$/m)
I started out with a webmin controled server without management and after 2 days of try and fail and new threads in wht i finally switched to cpanel with psm service, switch was really fast and limestone has a deal which gets you 5 bucks off psm's monthly fee.
limestone accually reinstalled my server and added cpanel and then contacted psm to get my software initialied (i even got my software configs set as my old server so i'll have a stable move).
software initiation took about 2 days with psm but that's due to special software requirment needed for my site to transfer.
responce times from psm and limestone are lightning fast and besides an overcharge of 39 bucks due to new software bug on limestone(got 40$ back yay), I can barely say something bad about this new system of running my dedi server with both limestone taking care of hardware and psm for all software issues - both do really well and fast on answering any kind of ticket.
ill give one example for this on the ticket i submited yesterday to psm, all my sent php mail() came out as spam on gmail.com, after contacting psm i got answered in less than 1 hour that my reverse dns aren't set correctly - then i got them setup with limestone and it took about 90 minutes to close this whole issue.
being moved from shared hosting to dedi servers I must say to all the new movers out there like I was that the combinitation of limestone + psm is great, you'll get fast and quallity support on all ends.
i've left out other info like uptime because this has been mentioned before and when combining the included psm monitoring with the great limestonenetworks uptime, downtime is a word i really forgot about.
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Jun 3, 2007
I’m writing a review on Zogmo. We have only been with them for a few weeks, so this is more of an initial review of them.
Note: We have moved our equipment to Zogmo from Corporate Colocation (see other thread) over the past few weeks.
Background:
After spending a month and a half or so doing research on some colocation providers in Texas, I ended up choosing Zogmo. They had some great reviews here on WHT and Linn was always available to answer any questions that I had, even when places like Colo4Dallas were closed.
Sales:
Overall, Linn is a great person. He was always available via phone or email anytime of the day, which is something that was pretty important to me. There was a little bit of a delay in getting the contracts sent out to me and the initial setup was a little slow. I pulled my launch date a little close, but once I was in contact with Scott at Zogmo he was able to fill me in completely and communicate a launch date and status. At the time of sending my servers, I didn’t have my IP’s but the technical support guys at Zogmo got that all setup for me free of charge. As apart of my rack, I should have received a remote reboot port but they didn’t have one on hand, so they had to order one. But, we are still waiting for it to come in (The only thing I wasn’t completely satisfied with, but everything else makes up for it). I think that Linn just got a little too busy when we were finalizing the contract portion, but he was very lenient and he did work with me to get things done. Overall, I would rate sales a 9.2/10
Technical Support:
Overall, it’s the best I’ve seen so far. I’m able to get a hold of someone 24/7, which is very nice. The techs there are very knowledgeable and any of my questions are immediately answered or passed onto someone who would know. For the past few weeks I have been working with Scott at Zogmo on getting my rack setup and some miscellaneous issues. He has done a great job with keeping me updated and he went the extra mile every single time to make sure that there wasn’t a better way to fix something and to make sure it was fixed properly. Overall, I would rate technical support a 9.8/10.
Datacenter:
They defiantly did a superb job at setting up the datacenter. Everything is very neat and clean, and the datacenter is kept very cool. When they setup my first two servers for me, things were very neatly setup on my rack. I like to have things organized to an extent and have everything recorded in case I need it, and they obviously express the same desire. All the racks were kept closed and locked and they keep records of those coming in and out of the datacenter, so I felt as if my machines were secure. They also had a nice bench setup with a variety of tools and supplies that I was able to use (Not something you see often). Linn had no issues answering any questions that I had and he was happy to show me around the building. They defiantly have a very sound operation and I have been very pleased with my visit to their datacenter. I will give them a 10/10 so far.
My Visit
I spent a couple days in Houston, so I could get my servers setup on my rack. When I first arrived in Houston, Linn was happy to pick us up and take us out to dinner. They made me feel as if we were a huge client, when in fact we are one of the smaller fish in the pond. Without a doubt, everyone at Zogmo knows what customer service is and how it should be done – It seems that’s a little hard to come by these days. I was very impressed with the overall experience and I can say that my switch from Corporate Colocation was a good one.
Overall, I can say my experience with Zogmo has been great. I would defiantly recommend them to anyone looking for colocation in Houston. You won’t be sorry.
I will do a more detailed review of them a few months down the road, when we have had a little more experience with support and their network.
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Jul 10, 2008
Crucial Paradigm – First 3 week review
Before going to CP I contacted the owner on here on WHT and asked him some pre sale questions. He was very helpful and informative and he didn’t care how many questions I had.
After signing up with the hosting my account was created instantly and I was ready to go. Then I downloaded the free WHMCS that I got from CP and my hosting was already up and ready to sell. Since signing up with CP I have already sold so much hosting just by marketing their features on my website.
The support team is very fast and informative. The first time I sent in a ticket I expected to wait until a couple of hours later or even a day, I had a reply in under 30 minutes. My issues have always been resolved within a hours even if they happen at 3 a.m. Support is one of the main things I look for in a hosting provider and this company surely provides that.
The servers are amazing, they are configured with many different features and add-ons.
Part of picking my reseller I wanted to make sure I found a host with at least fantastico and other basic cpanel things but CP had the latest MySQL and PHP which is great. It also comes with Ruby on Rails which a lot of customers enjoy having. This has really been one of my key marketing tools.
Like most people think that the most important thing about finding a host is finding one that will not have data loss. Their servers are RAID protected on 7 different discs, this is very re-assuring. I also like the instant back ups they offer which makes it easy to maintain your own back ups.
In all I have to say this is the best host I have ever used I hope to be a long time client. I would just like to thank CP and their support team for such a great experience so far, and especially for migrating all of my 131 accounts manually.
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Sep 5, 2008
We've been using MyVPSHost without many issues for years now. We use them so much that we've shipped them our own personal hard drive to operate our VPS on. They were always pretty fast and responsively up until recently.
I use cPanel on the VPS and we ran into a licensing issue in which it appears MyVPSHost has installed a server license on our VPS and not a virtual server one (We use cPanel VPS Optimized). You can't access cPanel, WHM, Webmail, etc. due to this error.
I've gotten no response back from MyVPSHost via e-mail, ticket, or phone. Every ring goes straight to voicemail and /dev/null. I've gone as far in desperation as contacting their provider, the name on the cPanel license (FastServers), however since I'm an end-user of a third party they can't help me. I also contacted cPanel who confirmed the machine is probably licensed incorrectly, however since the license wasn't purchased directly from cPanel, they can't help me either...
A quick look on their website reveals a company forum filled with recent complaints, offline servers and no replies from anyone working at the company. Is this an abandoned ship? Susy used to be very quick with everything and now I feel like she was the only person there and she passed away last week because the company isn't saying anything, she's not saying anything... we're just dead in the water.
What's the deal here? And if I get the hard drive back from them... where do I go?
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Aug 28, 2008
After loads of head scratching and months of searching for a UK Dedicated Server i finally come across Rapid Switch, And at only £46per month after VAT (Tax) i am extremely impressed at my Core 2 Duo Server.
That works out at just shy of $100usd per month which in my opinion for a UK Based server is an AMAZING price!
A few points since i signed up last sunday (1 day before bank holiday monday!)
- I paid direct with my Credit Card, no PayPal nonesense
- I Submit 2 or 3 support tickets to check response speeds etc, and didnt wait over 2mins for a reply!
- They got my server deployed between 11pm and 9am thats on a sunday night/bank holiday monday!
- They responded VERY well to my additional IP Request (Within 5mins)
All in all my first weeks experience with Rapid Switch has been amazing, So good ive subscribed my card for the many many months to come using there services!
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Jul 25, 2007
Brand new to posting on this forum, but been browsing for a while. Also brand new to VPS, but i recently decided to take my first plunge into the VPS world. I've been using Iron Mountain VPS for about 3 weeks now, and since there seems to be very little talk about their services on this forum, I thought it would be useful to post my opinions, and maybe get the opinions of some others about this provider.
My Background:
I began my search for web hosting because I had been hosting my own email server at home, but began to have several issues keeping the server up and running (power outages, network outages, power supply failures, etc...). My wife was complaining about her email being down, so I began looking for a more reliable solution I'm also a software developer, so I also had some interest in running some "hobby" type j2EE programs, so I began to look at VPS solutions. Since I am pretty technically inclined, I was just looking for a low cost unmanaged VPS solution with at least reasonable reliability that was powerful enough to run j2ee applications, host email, and run a couple other services like hosting my digital photos and setting up a versioning control repository (svn). I actually took the time to make a speadsheet to compare over 10 VPS providers, and eventually found Iron Mountain to be the best solution for me.
Setup:
Their sales department was VERY quick to answer my questions, and very accomodating to my requests. I purchased their Pearl package online, and once the transaction was complete, I recieved an email that I could already log into my control panel. Here is the timline that things happened:
11:35am - Purchase transaction complete
11:36am - Recieve email on my billing info, and how to get into my VPS control panel.
11:48am - Recieved email that my VPS has been initialized, and I can no SSH to my instance
12:22pm - Recieve email that they have already setup a MySQL database for me (on their servers), and it is ready to use (without me even asking mind you).
4:31pm - I send an email (not even a support ticket) saying that I actaully prefer PostgresSQL
4:40pm - Recieve email that they will setup a Postgres instance for me
5:34pm - My PostgresSQL instance is up and ready to go (on their servers!)
So in summary, that is 13 minutes from purchase to having my instance up and running. 34 minutes additional to have a database ready for me to use (without me even asking for one). And another hour of time it took them to get a Postgres instance up for me... Not bad
Perfromance/Reliability:
Let me preface this by saying that I am a father of 2 with a full-time job, so I really don't have time to run benchmarks and such. Also, my VPS is more of a personal site, so I don't have to worry about reliability as much as say a reseller or ecommerce customer. So I'm only basing these comments on preception and my knowledge of the technology Iron Mountain uses. In genereal, I have experienced NO downtime, and performance seems VERY quick. My J2EE application almost seems to run faster off these servers than it does on my localhost development environment... which is good enough for me.
Now let me rant about why I am very comfortable with their ability to continue to have great perfromance and reliability. One key here is that this is clustered web hosting! This means they have (for example) 30 servers working together like 1 giant computer. This giant computer runs all of their customer's VPS instances. If one server were to fail, nobody is losing service, it just means that there are now only 29 servers making up this one giant computer until they can get #30 back up and running. This not only protects us customers against one possible cause of downtime, but it also allows Iron Mountain to do server maintanence and upgrades without interupting any of their customer's service. My employeer has a similar setup in their datacenter, so I am semi-knowledgable on the benefits of a cluster. Now their service could still go down because of things like network issues (which is often out of the control of the VPS provider), but at least it removes risk at one point of failure. If you need anything more reliable than this, you should consider other alternatives such as having a mirrored service with another VPS provider on a completely different network.
Another HUGE selling point for me is that they host my databases, email, and spam filters (and DNS if you need to use it) on THIER servers! All three of these can potentially hog system resources (disk space, memmory, and bandwidth), so to not have them taxing my personal instance is HUGE. This also spares me from having to configure and maintain these services on my own. Oh, and to top it off, the perfomance of these services are VERY fast. However, the flexibiblity is there if you decide you want to host your own database and email on your own servers (obviously).
Support:
As I mentioned earlier, I only really needed an unmanaged provider, and I haven't experienced any issues to this point, so my opinion on their support is limited. However, I have sent about 5-7 emails their way, and have received a response from them within 10 minutes every time! This gives me quite a bit of comfort should a real issue arise.
The funny part of all this is that I can not tell whether Iron Mountain's plans are managed or unmanaged. I guess they are at least semi-managed, as they have setup a database for me without any questions. I guess my question is whether they are fully managed (ie will do backups and install custom apps for you) or not... Maybe an Iron Mountain rep can chime in here.
Summary:
VERY smooth sailing so far. I have email, databases, subversion, apache, tomcat and more running, and still have plenty of resources left over for more. Sales/Support has been VERY friendly, and I have no concerns their. For what I need out of a VPS, who could ask for more. Their prices are also very reasonable, and their new Quartz plan is an amazing deal for a hobbyist like myself. Not really much to critisize at this point, but I will keep this forum up to date if anything arises.
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Apr 1, 2009
I've ordered server from LeaseWeb two weeks ago and still wait for the server setup. Its looks to slow for me - we are used to wait only a few hours for servers setup in datacanters in the US.
I'm afraid that such slow response will be also in response and level of the support. Do you think I should cancel this service and look for other provider in Europe? If yes please suggest such provider.
I've paid in advance by paypal for 3 month(~ 500 EURO). Do you think I will be able to cancel that payment?
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Sep 29, 2008
I've been a layeredtech customer since early 2005, and until this last insane price-hike fiasco, I've never had a major complaint.
But now it keeps getting worse.
I wound up keeping this particular server around after the price hike (for several reasons, one of which was misinformation from a LT sales person regarding the prepay option) and several days ago received an email stating that my server would have to be moved, and that due to the chassis type of my old server, they could not move my server, I would need to migrate to a new server.
The email was less than forthcoming with details, so I tried to phone the person who sent me the email. The call went straight to his voicemail, where I left a couple messages asking him to return my calls, which he never did.
Finally I called their Sales department to figure out what was going on, and finally spoke with a nice & friendly guy (in a different department), who he stated that he felt like he was in the middle, and he just wanted to help us (the affected customers) out.
Okay, I figure I can handle moving all my custom software to a new server figuring that they would find some comparable piece of hardware to move me to at the same cost.
No.
I was told I would have to pay around 10% more per month for a server with only a slightly faster CPU, only 1GB of ram and only 1 hard-drive (current server has 1.5GB of ram & 2 hard-drives mirrored)
Oh, and I have to have everything moved by the 18th of October.
And I'll have to pay for 2 servers while I move.
Or, I might be able to have the server moved to a different space at Savvis, but that would likely only be a short-term solution, and this situation would come up again.
I find this really appalling--they really must hate their customers who helped them through the early years!
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Aug 12, 2008
We first noticed the issue on July 19th, Backups were taking a while to transfer from our own servers, and we were getting tickets from clients asking why this was happening. At the same time, it took about 4-5 minutes to log into the backup console. Issue seemed to correct itself so that backups were possible, and we assumed that scott would be aware of it and would work to resolve it.
Again on the 29th it slowed completely again. We immediately dispatched an email to their support email asking whats up, gave them detailed information such as access to the script and the output so he could monitor it.
The same day a few hours later we got a response that he would run the script and monitor it.
On the 31st, after not getting an update I asked what was going on. He said he ran the script, it seemed to stall for long periods of time and he would know more in the afternoon.
After not getting an update for ~5 days I asked what was going on and I expressed that i was not happy with the lack of communication/updates ont he situation. He updated me later that day saying that we weren't the only ones being affected. Fair enough, he is working on it. Thats all I wanted to hear.
Now ever since that email I received on the 5th (AUG) it has been up and down and all over the place.
After seeing him post on the forums I sent him a PM (10th August), summed up it was basically saying I had an issue, and I need it fixed. I figured since the PM system is usually pretty good at not losing them that he would see it and respond accordingly, that way there was no chance of it being lost from point A to point B as an email.
Well to this day, no response nor resolution.
I really have exhausted all points of communication, and I want to make it clear that I am not bashing them, when it works it's great. But maybe someone else affected can provide more insight..
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May 7, 2008
Today i just noticed i cannot login to my Direct admin panel no more all the sudden, but was working fine 24 hrs back.
So i login to root, and hit yum update, but guess what i get :
-bash: /usr/bin/yum: Input/output error
And to my surprise i go to /home/user/ to look for sites, and the public_html folder is un-accesible and is all pinkish/orangish with question marks besides them :
?--------- ? ? ? ? ? public_html
^^
Even tmp folder says this :
[root@myproxyhost tmp]# ls
ls: reading directory .: Input/output error
i noticed this when i try to update da password or change it so i could login to DA :
[root@myproxyhost tmp]# passwd
passwd: error while loading shared libraries: /usr/lib64/libuser.so.1: cannot read file data: Input/output error
what happened is this end of HDD and data corruption ?
Its got centos 5 64 bit version :
[root@myproxyhost /]# uname -ia
Linux myproxyhost.proxyorama.info 2.6.18-53.1.14.el5 #1 SMP Wed Mar 5 11:37:38 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
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Feb 18, 2007
Is there a reason why yum is failing for me? Its a brand new server!
Quote:
[root@194 yum.repos.d]# yum update
Repository base is listed more than once in the configuration
Repository addons is listed more than once in the configuration
Repository extras is listed more than once in the configuration
Repository base is listed more than once in the configuration
Repository updates is listed more than once in the configuration
Repository extras is listed more than once in the configuration
Repository addons is listed more than once in the configuration
Setting up Update Process
Setting up repositories
not using ftp, http[s], or file for repos, skipping - Null is not a valid release or hasnt been released yet
Cannot find a valid baseurl for repo: update
Error: Cannot find a valid baseurl for repo: update
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Aug 7, 2008
All emails from my server to any email @ mac.com are failing.
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Apr 27, 2007
for the past 4 days i have being having problems with my Apache server. on day one i noticed it was going down irregularly over day 2/3 it got progressively worse by last night httpd would only work after i restarted it then 5minutes later it failed again. now it wont start at all every time i tried restarting from whm it just says 'httpd failed' ive also tried restarting from shell but no joy. ive tried rebuilding apache from whm that hasn't helped either. one error i was getting was 'invalid user name' of a user who i terminated yesturday.
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Sep 13, 2007
Just got this server setup, getting some smart errors. Here's a copy of the trouble ticket I posted to the host, they said "If you read through the documentation for smartd you will find that from the results you pasted, your hard disk passed every test. We can give you another hard disk if you want but we will have to charge you 3 credits for the reinstall of the operating system." I could be wrong, maybe everything's fine, but the fact that there are unreadable sectors reported has me a little worried.
Quote:
What is the nature of the problem?
New server, hard drive failing smart tests
What is the error message?
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, found in smartd database.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, is SMART capable. Adding to "monitor" list.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Monitoring 1 ATA and 0 SCSI devices
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Currently unreadable (pending) sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Warning via mail to root: successful
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Offline uncorrectable sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:44 sls-db8p19 smartd[3312]: Warning via mail to root: successful
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 066 062 006 Pre-fail Always - 78282665
3 Spin_Up_Time 0x0003 098 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 19
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 2
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 29797813
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1175
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 27
194 Temperature_Celsius 0x0022 030 048 000 Old_age Always - 30
195 Hardware_ECC_Recovered 0x001a 066 062 000 Old_age Always - 78282665
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 2
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 2
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0
202 TA_Increase_Count 0x0032 100 253 000 Old_age Always - 0
Was it working before?
No, brand new server
If it was working before, did you do anything before this error occurred?
N/A
Have you done anything after this error occurred?
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May 31, 2007
Does anyone know any reasons why this process would be failing?
I installed ASSP X onto my cPanel VPS, assp2 seems to be failing every so often.
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Jan 21, 2007
Before I used to get around 5-6 a day emails saying that httpd has failed and a restart has been attempted automatically.
After I increased the max clients in the httpd.conf the number reduced 1-2 emails a day.
I am not sure what the problem exactly is
Is it because my sites are using up high bandwidth?
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Oct 22, 2007
For some reason BIND keeps failing on my cPanel server every couple of days. There are no error logs in the /var/logs/messages file concerning the crash but when I manually restart bind then it logs messages just fine and I can see them. Does BIND keep any other error logs?
Today it seemed to coincide with a big movement in system memory, here my munin graph:
[url]
I have ran the “fixeverything” script which attempts to correct any errors in the bind config file but it still crashes. I couldn’t see anything wrong with it ayway.
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Apr 17, 2009
/dev/sda1 is mounted to / on my dedicated server, however, it is 100% full and cPanel is having problems with it. Is there a way I can clean out some files?
Additionally, I cannot SSH into the server since sshd keeps failing. Anyone know what I can do?
I'm sure /dev/sda1 isn't usually mounted to / but who knows.
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Mar 28, 2009
one of my servers has 2x250gb hard drives in hardware RAID 0 using a 3ware controller, but ive now got the following error message 3 times prior to 3 server crashes, my server supplier beleves it one of the drives failing (i have backups on a non raid drive so rthats fine) but i suspect the controller, whats everyone else think...
Code:
Mar 28 22:41:46 server kernel: sd 2:0:0:0: WARNING: Command (0x2a)
timed out, resetting card.
Mar 28 22:42:39 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:08 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:12 server kernel: 3w-xxxx: scsi2: AEN: WARNING: ATA port
timeout: Port #1.
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Sep 29, 2008
I noticed all of my sites were down earlier.. so I tried restarting apache via WHM.. and that didn't work, said the following:
Waiting for httpd to restart.... . . . . . . . . . . finished.
httpd status
root 8103 0.5 0.8 30892 29264 ? S 12:28 0:00 /usr/local/cpanel/whostmgr/bin/whostmgr ./reshttpd
httpd has failed, please contact the sysadmin.
I tried rebooting.. same issue.
how to troubleshoot this? This is very bad!
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Jun 25, 2008
I'm having a problem with my CentOS 5 box. for some reason the update will not work.
I run yum update, The update starts, then when it gets too downloading the packages I get the following error for every single RPM.
[url]: [Errno 4] IOError: <urlopen error (114, 'Operation already in progress')> Trying other mirror.
The RPM's can be downloaded just fine if I copy and past that URL in my browser. I don't understand why the server can't open that URL
Does anyone know of a fix for this? Or is anyone else at iWeb having the same problem.
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Aug 5, 2008
I have been using my Server for a decent while, All of a sudden of the last month it has decided that it wants to play a game.
"Spamd" keeps failing and automagically restarts.
It restarts and works, But then Fails once again a few hours later. One morning I woke up to 7 error messages with the same service.
By Restarting Exim it resolves the issue but it happens hours later.
I have tried mostly of what I can think of.
Does anyone have any other thoughts on this issue and how it can be resolved?
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Jun 10, 2007
On my website, which is hosted on Godaddy's VPS, I have a tell-a-friend script and a few email forms in which my visitors can contact me. They have all worked perfectly for months on my VPS (and for over a year on shared hosting before that) until a few weeks ago, when I started to notice that mail would not come through unless I rebooted the server. I contacted Godaddy's support, but all they told me was that "mail might me stuck in the queue". I don't know what to do. Should I upgrade my RAM? I think the process that does the mailing is called Apache Mail if that helps.
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Mar 12, 2007
I using PSM (for MGT) & Cyberwurx (hosting) and we're having a heck of time getting our server up and running.
HISTORY:
Our server ran fine for years. Cyberswurx was very responsive and PSM solved every issue. Last week, a hacker accessed our server through an "calender" script and was able to deface the index.html pages of all the accounts and setup redirects.
We had Cyberwurx reinstall WHM/CPANEL and had the server cleaned of all corrupt files. PSM restored all the accounts on WHM.
PROBLEM:
1. CPSRVD is constantly failing.
2. When we restart MYSQL server, the server become overloaded.
3. Then it goes offline.
Cyberwurx will reboot the server. Then we start over again...
Platinum Server Mgt has worked on this since last Wed. We are constantly going back and forth between PSM & Cyberwurx.
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Jan 26, 2007
Does anybody know why my cpsrvd & exim keep failing?
It usually fails and slows the entire speed of my website.
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