Failing Controller Or Drive

Mar 28, 2009

one of my servers has 2x250gb hard drives in hardware RAID 0 using a 3ware controller, but ive now got the following error message 3 times prior to 3 server crashes, my server supplier beleves it one of the drives failing (i have backups on a non raid drive so rthats fine) but i suspect the controller, whats everyone else think...

Code:
Mar 28 22:41:46 server kernel: sd 2:0:0:0: WARNING: Command (0x2a)
timed out, resetting card.
Mar 28 22:42:39 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:08 server kernel: 3w-xxxx: scsi2: Command failed: status
= 0xc7, flags = 0x1b, unit #0.
Mar 28 22:43:12 server kernel: 3w-xxxx: scsi2: AEN: WARNING: ATA port
timeout: Port #1.

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Is This Drive Failing

Sep 13, 2007

Just got this server setup, getting some smart errors. Here's a copy of the trouble ticket I posted to the host, they said "If you read through the documentation for smartd you will find that from the results you pasted, your hard disk passed every test. We can give you another hard disk if you want but we will have to charge you 3 credits for the reinstall of the operating system." I could be wrong, maybe everything's fine, but the fact that there are unreadable sectors reported has me a little worried.

Quote:

What is the nature of the problem?

New server, hard drive failing smart tests

What is the error message?

Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, found in smartd database.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, is SMART capable. Adding to "monitor" list.
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Monitoring 1 ATA and 0 SCSI devices
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Currently unreadable (pending) sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Warning via mail to root: successful
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Device: /dev/hda, 2 Offline uncorrectable sectors
Sep 12 17:51:43 sls-db8p19 smartd[3312]: Sending warning via mail to root ...
Sep 12 17:51:44 sls-db8p19 smartd[3312]: Warning via mail to root: successful

=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 066 062 006 Pre-fail Always - 78282665
3 Spin_Up_Time 0x0003 098 097 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 100 100 020 Old_age Always - 19
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 2
7 Seek_Error_Rate 0x000f 075 060 030 Pre-fail Always - 29797813
9 Power_On_Hours 0x0032 099 099 000 Old_age Always - 1175
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 020 Old_age Always - 27
194 Temperature_Celsius 0x0022 030 048 000 Old_age Always - 30
195 Hardware_ECC_Recovered 0x001a 066 062 000 Old_age Always - 78282665
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 2
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 2
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0000 100 253 000 Old_age Offline - 0
202 TA_Increase_Count 0x0032 100 253 000 Old_age Always - 0

Was it working before?

No, brand new server

If it was working before, did you do anything before this error occurred?

N/A

Have you done anything after this error occurred?

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[url]

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but data center said

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